My Car Check www.mycarcheck.com Reviews
Latest Reviews
★☆☆☆☆
“Avoid them”
Written on: 29/03/2013 by Tysonjack
I checked a car with them nearly all the information they sent at a charge of £9.95 was WRONG avoid them totally they said my car was stolen and had over 200k of mileage total rubbish then I called them to complain at a high rate of call charges and was fobbed off with them saying its the deal fault! (read more)
★☆☆☆☆
“Pharmf475”
Written on: 22/03/2013
Hello! bdgadde interesting bdgadde site! I'm really like it! Very, very bdgadde good! (read more)
★☆☆☆☆
“Rip Off”
Written on: 12/03/2013
Website is very misleading and unclear about what you get which turns out to be not a lot. Very quick to take £18.75 but won't even consider a refund. Compared to other companies I have used they are by far the worse. (read more)
★☆☆☆☆
“waste of time and money ”
Written on: 10/12/2012 by micjkh
i did a car check with mycarcheck.com and it was all clear of finance. so i bought the car then 3 weeks later i find out its still has finance on it. they put me in touch with there claims department called cma claims specialist. and all they do is look for loop holes in your claims and what a surprise im not covered under the terms because the car was not taxed at the time of purchase (read more)
★☆☆☆☆
“car still on finance”
Written on: 01/12/2012 by mikenorris1 (1 review written)
i did a car check with mycarcheck.com and it was all clear of finance. so i bought the car then 2 weeks later i find out its still has finance on it. they put me intouch with there claims department called cma claims specialist. and all they do is look for loop holes in your claims and what a surprise im not covered under the terms of aggrement because i am a mot tester. which means i work in the motor trade. so i cant claim a penny back the company is a joke. i paid for there gold service... (read more)
★☆☆☆☆
“Thank you, MyCarCheck.. I’m £ 12,500 out of pocket.”
Written on: 06/08/2012 by Gary57
Thank you, MyCarCheck…… I’m £ 12,500 plus out of pocket… the insurance they offer does pay out for cloned cars that are stolen (I’m not sure why anyone would clone a vehicle otherwise and try to sell it).. Do not take the insurance offered as any kind of a safeguard and please don’t let it encourage you to make a purchase, as I was influenced. There is a lot of small print and you’re not even communicating to MyCarCheck, but with a claims company that email useless website... (read more)
Amikhan23's Response to Gary57's Review
Written on: 12/02/2013
u r not the one i got hpi report from them everything came clear but after two years when i went to sell that car it was cat d writeoff i m nearly 3000 out of pocket kos of them i m gona take them county court
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★☆☆☆☆
“not using again!”
Written on: 29/06/2012
when i did a recent car check it came back that the car was stolen and could be repossesed by the insurance company! but i contacted the seller and he panicked of course and did an £15 RAC car check and came back clear. Also i did a AA car check which cost me £20 and also came back clear! this company has cost me money. (read more)
★★★★☆
“Great customer service”
Written on: 02/05/2012
Really helpful guy on the end of the phone walked me through all the diffrent bit of the check as the person that is selling the car was taking a private plate off it. Very helpful but would take a further look into the garentee as its not all it seems. It only gives you cover if they have not passed in infomation on about the car not if there is still finance on it. Does not really cover you at all if a finance company has not passed in on. (read more)
Piecykoos's Comment
Written on: 31/12/2012
You give them 4 stars and then coming to conclusion everybody else is here above!! As other very customer sensitive type of businesses (ie. banks, finanance, insurance ) companies are quite strictly observed by watchdogs so it SHOULD start to this company letting you believe easily that you are covered and bla bla bla. Ive lost 9K beacuase of their LOOPHOLES - IMO read misleading innocent people. They should be prosecuted same as people who we pay money for stolen cars leaving us sometimes only with half-life debts.
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Amikhan23's Comment
Written on: 12/02/2013
wait until something hits u back trust me this company is bad and lots of people are out of pocket kos of them let us wait
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★☆☆☆☆
“my experience with car check ”
Written on: 31/03/2012 by william89 (1 review written)
hi my car check is definitely a risky company. i bought a car 2 years ago and before i bought it i used my car check. on receiving a text it basically says it was clear and had no damage or finance. today i went i got a quotation on part exchanging my car and when they checked the files it said my car had been a category (d) which basically means it was wrote of before. i have changed my view on my car check when i found this out this today. this shouldn't have happened as if i should... (read more)
★★☆☆☆
“mycardcheck.com blows”
Written on: 29/03/2012 by martinkrochik
i have recived manny fraudulent activity from this company do not use them for anything! almost 400$ lost if it wasnt for my credit card company i would be down 400$ this company is the deffinition of a huge rip off (read more)
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Showing 1 - 10 of 57 Reviews
★☆☆☆☆
“mycarcheck.com very risky”
Written on: 14/02/2012 by bunbun (1 review written)
I bought a car and did a check on line and had a certificate sent out to me and all was fine so went ahead with the purchase of the car. A month later a representative from a finance company called at my home to inform me they was outstanding finance on my car !!!. In front of the rep i showed him the certificate and email sent from checkmycar.com and he stated it was wrong! My next step was to have another check done9This is a month after i had bought the car) while the rep was still in... (read more)
★★★★★
“Very Happy”
Written on: 06/10/2011 by TimKeel
Best service have had when buying a car check. Would recommend to anyone looking at buying a car. (read more)
Amikhan23's Response to TimKeel's Review
Written on: 12/02/2013
this company is well bad trust me once u try to sell ur car r may be after sometime u will realise how good dis company is i will beg everyone plz dnt go near dis company ever kos their terms and conditions r so good for them even ur hpi comes clear but still the car u driving could be a writeoff
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★★★★★
“saved me lots of money and difficulty”
Written on: 30/09/2011 by jackportersmith (1 review written)
A while ago I bought a car check from mycarcheck on a honda civic. I saw the ad for the car on autotrader but it looked too good to be true for the price it was advertised at despite assurances from the seller. It was too good to be true because the check showed that the car had previously been written off. A few pounds for a check saved me thousands of pounds on a faulty car. (read more)
Amikhan23's Response to jackportersmith's Review
Written on: 12/02/2013
good for u the report i got from mycarcheck was all clear and after a year i went for part exchange and it came cat d writeoff lost 2000 pounds straightaway plus when bought spend around 500 on repairs
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★★★★★
“Peace of Mind - Priceless”
Written on: 30/09/2011 by myalfa
After using mycarcheck and knowing the car I wanted to buy was OK gave me peace of mind which was priceless. I would use them again any time. (read more)
★★★★★
“Money Well Spent”
Written on: 29/09/2011 by Tinker43 (1 review written)
I purchased a gold check from mycarcheck as we had suspicions the car we were are about to purchase for my daughter was not right as the body work was a bit suspect. This was money well spent, the vehicle turned out to be a write off and should have been scrapped. (read more)
★★★★★
“First class service”
Written on: 29/09/2011 by gilly1967
Not used to buying cars and wanted re-assurance of talking through with a real person. The call centre staff I spoke to were so helpful and talked me through the whole process. Would recommend to anyone to use mycarcheck.com (read more)
★☆☆☆☆
“Got an all clear from these guys - then turns out...”
Written on: 24/04/2011
Got an all clear from these guys - then turns out through Experian, that the car I bought was a CAT D write off. Thanks guys !!!! I want my money back. (read more)
Amikhan23's Comment
Written on: 12/02/2013
plz i need ur help they did same thing to me and i m well out of pocket they gave me all clear report but as i bought car needed work did nt realize wats wrong insurance came very high even im 33 after that i decided to px that car so went to a dealer and it came cat d write off lost 2000 straightaway on car sale . the owrst thing is i was driving my little baby and wife in that car even when i dnt have a clue how it was repaired i will never drive cat d writeoff even i get free car . I dnt know wat to do plz let me know wat we can do to get our money back
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★☆☆☆☆
“Tried to check a car via my iPhone app and the thing...”
Written on: 17/03/2011
Tried to check a car via my iPhone app and the thing locked up for 4 days. Then still never gave a report but £2.99 was deduced from my itunes account.
Wrote an email to get my money back and no reply.
(read more)
★☆☆☆☆
“done a car check on a freelander td4 with my car check...”
Written on: 02/03/2011
done a car check on a freelander td4 with my car check came back all clear then 3 month later got a letter through the door saying it needed a vic check as car is a cat c write off,totally lost out and they fobbed me off do not trust them (read more)
★☆☆☆☆
“ ”
Written on: 09/02/2011
I paid their £4.95 to check the import status of a vehicle, Their menu clearly states IMPORT / EXPORT. The
data sheet they returned had No mention of import, so I called them and got some arrogant operative who was
completely unhelpful and couldn't care less, I then raised a PayPal claim against their service. DO NOT USE THEM.
(read more)
Guest's Comment
Written on: 02/03/2012
"Arrogant operative" that exactly describes the help I got today when I called their "support" line on how to get a guarantee operational. Shoddy operation with 3rd class staff. He had 50 excuses as to why I could not get my guarantee operational, in the end I gave up & hung up.
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Showing 11 - 20 of 57 Reviews
★★★★☆
“well done guys great service , nearly bought a ringer...”
Written on: 18/11/2010
well done guys great service , nearly bought a ringer but £4 saved me 12,995 A VERY BIG THANK YOU (read more)
Martiboi's Comment
Written on: 18/11/2010
I found this review very helpful because...THEYR GOOD AT WHAT THEY DO SOME OF YOU JOKERS NEED TO GET OUT THE HOUSE MORE AND SEE THE REAL WORLD.think for 4 pound, you cant even get a multi bag of crisps for that and yous expect the world.....grow up
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★☆☆☆☆
“As most of the reviews they are complete rip off, I...”
Written on: 12/10/2010 by mabab75 (1 review written)
As most of the reviews they are complete rip off, I did a check for the car that I bought and got all clear with no negative history. I bought the car and later it turned to be written off. Called MYCARCHECK, thy said there server was not working at the time. I made a claim and it was totally declined just because my receipt was not on the downloaded form from their website, instead that was handwritten on a white piece of paper.
The customer service was/is pathetic; they hung up on me twice...
(read more)
★☆☆☆☆
“I work for a salvage dealer, we sell damaged vehicles...”
Written on: 11/10/2010
I work for a salvage dealer, we sell damaged vehicles and stolen recovered vehicles. The amount of calls we get complaining that our vehicles are not clear is highly annoying as the national database HPI is the only legitimate service you should be using. MCC have the wrong info on a lot of vehicles, if you are desperate to be sure, you should use HPI as this is linked to the DVLA! (read more)
My Car Check's Comment
Written on: 13/10/2010
There are some inaccuracies in your review:
<br/>
<br/>1) HPI has a licence to receive DVLA data as do Experian (Autocheck.co.uk), CDL (mycarcheck.com) and a couple of others. All of these providers will receive the same information. HPI is no more linked to DVLA than the others.
<br/>
<br/>2) HPI might have been providing data checks for longer than the others but that doesn't make them the 'national database'. They are a private company and provide services in the same way as Experian and CDL.
<br/>
<br/>3) The stolen recovered marker is available to all data check providers, however HPI and Experian choose not to display it. It is a legitimate marker placed on a vehicle by an insurance company and we feel that this should be passed on to our customers. It is then up to the customer to decide whether this influences their purchasing decision.
<br/>
<br/>4) You did not state whether the 'wrong' information you refer to is only the stolen recovered markers. If so, given that it is a legitimate marker this cannot be considered 'wrong'. If not please contact us and we can investigate anything you believe to be incorrect.
<br/>
<br/>Customer Care
<br/>My Car Check
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★☆☆☆☆
“Why should we have to pay to have this...”
Written on: 02/09/2010 by sleeves (7 reviews written)
Why should we have to pay to have this information.This info should be readily available for the buyer from DVLA under the data protection act.Typical rip off Britain. (read more)
★★★★★
“Could the previous poster enlighten us as to what a...”
Written on: 17/08/2010
Could the previous poster enlighten us as to what a bait-and-switch con is?
When I googled it the wikipedia it says "In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at a low price or with many features, then reveals to potential customers that the advertised good is not available at the original price or list of assumed features, but something different is"
However when I used mycarcehck...
(read more)
★☆☆☆☆
“mycarcheck.com is a bait-and-switch con. They do not...”
Written on: 07/08/2010
mycarcheck.com is a bait-and-switch con. They do not provide you with Hire Purchase information, and instead con you into thinking you are legally protected in the event you buy an encumbered car. DO NOT TRUST mycarcheck.com!
They are a complete RIP OFF!
(read more)
★★★★★
“Many customers that write negative reviews about MCC...”
Written on: 02/08/2010 by JUST5000 (1 review written)
Many customers that write negative reviews about MCC are doing so because we have not provided a refund after they have carried out a vehicle check. Mostly all of the refunds requested are for information we do not have & do not advertise on the site. As a company we cannot be held accountable for customers who quite clearly don't read the website fully before undertaking a check. They would rather moan about somebody else instead of highlighting that it was their mistake in the first place... (read more)
Themanager's Response to JUST5000's Review
Written on: 01/09/2011
There's an ancient Arabic proverb, \"arrogance replaces wisdom\". As a business manager, you should place some serious consideration on customer retention. If I ran this company I would return you to the customer service desk to remind you that without customers, you would have no job.
Not refunding people for their own errors or failures is fair enough, but telling them they are idiots is not.
You are the 'Manager of Business', with comments like that, all you will achieve for your company is to manage to lose business.
There are other companies out there who will be very pleased with your efforts to provide them more custom.
The Manager
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Themanager's Response to JUST5000's Review
Written on: 01/09/2011
There's an ancient Arabic proverb, \"arrogance replaces wisdom\". As a business manager, you should place some serious consideration on customer retention. If I ran this company I would return you to the customer service desk to remind you that without customers, you would have no job.
Not refunding people for their own errors or failures is fair enough, but telling them they are idiots is not.
You are the 'Manager of Business', with comments like that, all you will achieve for your company is to manage to lose business.
There are other companies out there who will be very pleased with your efforts to provide them more custom.
Reply to this comment
★★★★☆
“Told me what i wanted to know and for 4 quid gave me...”
Written on: 21/07/2010
Told me what i wanted to know and for 4 quid gave me piece of mind. (read more)
★☆☆☆☆
“I will never use this company again. ”
Written on: 19/07/2010
I will never use this company again.
They use their disclaimers as a means of not providing information for which you have paid for.
The very least they could do is provide you with a partial refund in respect of the missing information.
Their information is misleading.
(read more)
★☆☆☆☆
“What a waste of time. They dont check anything, they...”
Written on: 22/06/2010
What a waste of time. They dont check anything, they are arsey on the phone. Their customer service agents are incompetent! DO NOT USE THIS COMPANY AT ALL, ABSOLUTE WASTE OF TIME, WASTE OF MONEY. YOU MAY AS WELL GO AND GET ANSWERS TO YOUR CAR QUESTIONS FROM A CHRISTMAS CRACKER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (read more)
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Showing 21 - 30 of 57 Reviews
★☆☆☆☆
“Worst EVER customer service! i reckon ABDUL in...”
Written on: 17/06/2010
Worst EVER customer service! i reckon ABDUL in afghansitan would have done a better job!!!! DONT USE THIS COMPANY!!!!!!!!!!!!!!!! (read more)
★☆☆☆☆
“How do these people sleep at night. I queried their...”
Written on: 01/06/2010
How do these people sleep at night. I queried their suggestion the car had done over 75,000 miles in 8 months and I ultimately proved it had done 11,500 miles. Pointed this out to them and they basically said they couldn't validate any milege claim in any report to me. WHAT the hell do I pay money for then! Avoid and use a reputable company not this bunch of jokers. (read more)
★★★★☆
“Looking at buying a new audi when i decide to get it...”
Written on: 27/05/2010
Looking at buying a new audi when i decide to get it checked, the car was clocked 150,00 miles, many thanks guys and the staff were very friendly and advised me to be very careful. (read more)
★☆☆☆☆
“Dreadful. They claimed my car had been stolen when it...”
Written on: 04/05/2010
Dreadful. They claimed my car had been stolen when it had not. 4 other checks were made including Experian and HPI and nothing came up. It cost me money to get this rubbish, then a lost sale, before i eventually put the damage they had done right. They should be closed down and are probably a coybow outfit in Egypt!! Liked. The idea of a cheap check. Disliked. The fact they haven't got a clue and that just about everyone else thinks they are rubbish too!! (read more)
★☆☆☆☆
“My car check is a waste of time. Lured in by its...”
Written on: 19/04/2010
My car check is a waste of time. Lured in by its competitive pricing. I found myself looking at an Import which was much older than when it was registered in the UK. A fact the background check completely neglected to state.
This made the rest of the quote a waste of time as there was unknown history to the car in its country of origin. The car was useless and having wasted a round trip of 240miles would be completely avoided if this so called check actually held information that was...
(read more)
★☆☆☆☆
“An absolute con - no history on any outstanding...”
Written on: 17/04/2010
An absolute con - no history on any outstanding finance despite misleading you into thinking this is what you were paying for. A rip off. (read more)
★☆☆☆☆
“Bunch of cowboys. ”
Written on: 15/04/2010 by mgardner (1 review written)
Bunch of cowboys.
You dio not get a finance check which is the primary item when researching the history. Most of the other details are readily available.
I complained explaining the advertisement was misleading and asked for a refund. I received a short replying saying that's what the advert says and no refund.
I complained to my credit card company who contacted them and got a refund.
It's a con.
(read more)
★☆☆☆☆
“Wish I had read the reviews first. I paid the £9.95...”
Written on: 06/04/2010
Wish I had read the reviews first. I paid the £9.95 for the Gold check and the info I got back I already knew. They didnt provide a HP or Finance check on the vehicle which is what I was mainly wanting. The website isnt very clear on that. They should state clearly that they dont provide HP or Finance checks......Avoid (read more)
★★★★★
“Great Company and Great Service ”
Written on: 26/03/2010
Great Company and Great Service
I was looking in buying my fiance a car. I done a £3.00 odds check and they told me it was writtin off.C marker i think but saved me £9000 pounds for 3 pound. I was so lucky i never bought the car she takes my 2 children out all the time. So many thanks again for your help and the rest of yous need to get a life. £3 pound is pennies compared to how much the car is....
(read more)
Asiseeit's Comment
Written on: 01/06/2010
Once I'd deciphered the review, I was annoyed by the "get a life" comment. By definition, this reviewer seems to believe his opinion is more worthy than all the other contributors. Frankly the sum of money is immaterial whereas the accuracy is all important. I'd also be suspicious the car was clocked 150000 miles. Even the most dubious motor trader would be wary about clocking that amount! Makes you wonder who the reviewer's employers are.......
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★☆☆☆☆
“Yes, I would confirm other comments - you do NOT get a...”
Written on: 16/03/2010
Yes, I would confirm other comments - you do NOT get a finance search for your £3.95. Which is a shame, as that is the only reason I used them.. other information was returned quickly though.
It's a shame they aren't clearer on the finance search, as it does leave you feeling a bit short-changed. I really hope it isn't a deliberate ploy to boost revenue and to drive traffic to their 0844 support number. But I have my doubts.
(read more)
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Showing 31 - 40 of 57 Reviews
★★★★★
“Fantastic service, gave me loads of information for...”
Written on: 24/02/2010
Fantastic service, gave me loads of information for £3.95, it may not give Finance details but as I was buying from a trader I didn't need it, the aent I spoke to was very knowleadgeable and answered loads of my stupid questions, me being a woman !!! The wingers below obviously think £3.95 buys them the earth, come on get real !!!!!! (read more)
★☆☆☆☆
“One of the worst company's I have dealt with. Charged...”
Written on: 02/02/2010
One of the worst company's I have dealt with. Charged me for a service I did not request and now refusing a refund. They state "their automated system is not at fault", and accused me.
I will never recommend this cowboy company.
(read more)
★★★★★
“Cant believe what others have written, i was...”
Written on: 25/01/2010 by anteloper (1 review written)
Cant believe what others have written, i was recommended mycarcheck.com by a friend from overclockers forum. Did a basic check, found out what I needed to know to purchase car and worked like a dream. customer service in particular went further than it needed to helping me with a couple of issues I wasn't sure about. When I think how much I was shelling out for the car the check is chicken feed. (read more)
Mabab75's Response to anteloper's Review
Written on: 12/10/2010
You were just lucky, your car came out to be clean, you would have been the same even if you had not done the check. in my case they gave me alclear as well, whih it wasn't and declined my claim as well for the losses.
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★☆☆☆☆
“Absolutely rubbish company, £3.95 check turns in to...”
Written on: 08/01/2010
Absolutely rubbish company, £3.95 check turns in to £8.95. This company will use your credit card information without permission to take more money than agreed from you. When questioned they will use an excuse that a box was not unchecked when ordering (which can prove is a lie as stated at checkout that £3.95 to be charged) followed by ignoring emails so they can rip you off with an expensive telephone call when trying to sort out refund for the overcharging. Will now be telling everyone to... (read more)
★★★★★
“I have just used mycarcheck.com to check a potential...”
Written on: 18/12/2009
I have just used mycarcheck.com to check a potential vehicle that we were going to purchase for my daughters first car. The car was recorded as a Cat C which means it has been smashed up previously. The seller never told me this. Thanks to their information I have just saved my daughter from buying a potential death trap & saved £3,500 for £3.95. Thanks My Car Check!! (read more)
Sth77's Comment
Written on: 08/08/2010
Just because a vehicle has been written off at some stage does not mean it is a death trap, a vehicle could be written off simply because it needs some panels respraying, it all depends on the price of the repair.
<br/>And having said that most insurance companies will use big companies that obviously cost more when we all know of your local garage that could do the repair at half the price!!!
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★☆☆☆☆
“I wish I had read the reviews before I used these...”
Written on: 14/11/2009 by Ich Bin (1 review written)
I wish I had read the reviews before I used these cowboys. And I wish I could give less than 1 star. Wrong information and poor serivce, unpleasant and unhelpful responses to my e mails, almost rude. I can only imagine the good reviews were written by the company or their mates (read more)
★☆☆☆☆
“The information provided was wrong. They refused to do...”
Written on: 14/11/2009
The information provided was wrong. They refused to do anything. Use a different company. (read more)
★☆☆☆☆
“On the www.mycarcheck.com website they clearly state...”
Written on: 27/10/2009
On the www.mycarcheck.com website they clearly state the following:
"For only £3.95 we help you to avoid the loss associated with buying a vehicle that may be:
Subject to Outstanding Finance"
They give the impression that for the transaction fee you will be supplied with details of outstanding finance on a vehicle. This statement is actually totally misleading, be careful as you are being decieved. They do not supply this information. But by the time you have made your order in good faith...
(read more)
★☆☆☆☆
“Recently purchased a 2006 registered car and used the...”
Written on: 21/10/2009
Recently purchased a 2006 registered car and used the £8.95 service which supposedly included a mileage check. Report which came back was absolutely useless. The mileage reported back was from Decemeber of 2006!! (approx 10K miles). The mileage of the vehicle (current) is 95K miles. What use is this?
I wanted to ensure that the current mileage reading is true and that the report would show the readings supplied by the vehicle's first MOT in January of this year (2009). The report also showed...
(read more)
★☆☆☆☆
“Do not use!! Paid £9.95 to ensure mileage was included...”
Written on: 11/10/2009
Do not use!! Paid £9.95 to ensure mileage was included in 'report' and it wasn't available! Go to gov site www.motinfo.gov.uk for free. I'm going to complain to advertising standards authority too. (read more)
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Showing 41 - 50 of 57 Reviews
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To calculate the top 5's we take the following factors into account:
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Mikenorris1's Response to micjkh's Review
Written on: 05/02/2013
I URGE ALL OF YOU TO CONTACT WATCHDOG. AND SEE WHAT THEY HAVE TO SAY