Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
32334
78.2% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★★

“Can't beat the price and the experience!”

Written on: 19/04/2015

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Atlas choice went without a hitch. It worked perfect. We went through Dollar thanks to them and just got booked an easy transaction. We got such a deal!… Read Full Review

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★★★★★

“ ”

Written on: 19/04/2015 by elJensen176 (1 review written)

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Go rentals was used for Australia and New Zealand and we received superb customer service at both locations. Very friendly - Highly recommend… Read Full Review

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★★★☆☆

“Feedback”

Written on: 19/04/2015 by nsLeach265 (1 review written)

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We initially chose due to the company been situated on the airport as we were travelling with 4 children, only to find on arrival that you were no longer on the airport and we had to take a shuttle bus that we waited over 25 minutes for? The car was only booked the week before we flew and the guy advised us that they hadn't been on the airport for a while? We then refused to pay the £20 for the out of hours service as we arrived at 7.55 and would have been at your site by 8 if your transport… Read Full Review

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★★★★★

“Great service”

Written on: 19/04/2015 by Gentry1948 (1 review written)

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As usual this was a great service. Unfortunately you can no longer pick your car up at the airport car park and have to be picked up by the car hire company and taken to another location to get the car. This is a real shame as the convenience of the car park pick up was brilliant. I believe this is due to the greedy new French owners of the airport driving the cheaper car hire companies away leaving the expensive companies behind, I.e Hertz, Avis etc. … Read Full Review

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★★★★☆

“Helpful and understanding”

Written on: 19/04/2015 by 436Thomson (1 review written)

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After 2 flight cancellations due to the air traffic controllers strike in France, we were met at the airport and shuttled to Best hire in faro. They had a car waiting for us even though we were two days late… Read Full Review

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★★★★☆

“Value”

Written on: 19/04/2015 by SkylarHughes (1 review written)

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You get what it says on the tin. No more no less. Cheap and value for money. Adequate service. Not user freindly but it is what to expect… Read Full Review

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★☆☆☆☆

“No credit card, no car!”

Written on: 19/04/2015 by Ann74 (1 review written)

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Unfortunately I ended up stranded in the airport at 9pm and had to hire a car at 4 times the price from another company. I provided my full driving licence and the card I booked the rental with but was refused the car because I didn't have a credit card. The helpline was closed until Monday and the staff said it was policy and did nothing. Although it is stated in the documentation that you need to produce a credit card it only says Solo and Mestro are not allowed. It doesn't say debit cards… Read Full Review

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★★★★★

“Worked fine first time”

Written on: 19/04/2015 by Fox358 (1 review written)

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I went with this company because they offer cheaper excess reduction insurance than the hire companies themselves. I needed a large car on my holiday, and the excess was $4000, which is huge. The Atlas Choice insurance covers this for a relatively modest charge compared to the $30+ we day of the rental providers. My experience was that the car was ready when I arrived, in good condition, and the same model as advertised. That's all I ask. Happy customer… Read Full Review

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★★★★★

“no problems at all ”

Written on: 19/04/2015

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Our family hired 3 cars for our holiday and had no problems whatsoever ..... we were collected from Orlando international airport by a cheerful bus driver and after not long after hired all 3 cars , no fuss . my car was brand New just a few hundred miles on it , Two weeks later dropped off the cars to a very happy laughing and joking Puerto Rican Lady.....Hopped on the shuttle bus and delivered Back to the Airport ...... Id hire from these again .... Thankyou… Read Full Review

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★★★☆☆

“good price but slow web site”

Written on: 19/04/2015 by ShelbyBennett (1 review written)

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good price but slow web site, i bought a budget size car… Read Full Review

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★★★★★

“very good uncomplicated service”

Written on: 19/04/2015 by Adrianae68 (1 review written)

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immediately after we arrived at the airport we are contacted by a staff member the deliver has been quick and good the car was clean. the return delivery was also easy and uncomplicated we would chose altlas Choise always… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 18/04/2015 by fuGuthrie455 (1 review written)

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Will definately rent from y'all again. Very satisfied with price paid to rent vehicle, how fast it was to pick vehicle up and turning vehicle back in. Excellent. Customer service… Read Full Review

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★★★★★

“very great rental”

Written on: 18/04/2015 by emelynelb (1 review written)

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we have rent a car at the office of "warsaw downtown" and the staff was really nice and helpfull , they propose to drop us at the station by car before and after the rental and the person whose we give back the car waited for us despite that the office was closed ! the car was really great too , no problem with it… Read Full Review

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★★★★★

“efficinet,clean,affordabale”

Written on: 18/04/2015 by BelindaJeff (1 review written)

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I was nervous to book at first as we all know the big names of car hire out there, but my recent trip to Tasmania, Australia and hiring a vehicle through Atlas Choice was a great experience from start to finish. The vehicle was waiting for us, clean and neat and the staff at Hobart International were very friendly on receiving the car and returning the car, so a big thank you to you all… Read Full Review

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★★★★★

“Great Car Hire”

Written on: 18/04/2015

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Lovely welcome at check in - got Fiat 500 automatic to drive - in very good condition, very clean. Checked with assistant who confirmed no extras to be added!!! Fuel full to full which is exactly what I needed for my short stay in France. Greeted with friendly smile on car return (which was easy to locate as you drive into the airport - just make sure you get in the left hand lane to drop rental back off). Would like to be able to hire car for single trip with no added extras if possible as… Read Full Review

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★★★★★

“Good car, very good service”

Written on: 18/04/2015 by 181Perez (1 review written)

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exactly in time bigger car - SUV diesel very friendly helpful service… Read Full Review

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★★★★☆

“Good vehicle but inconvenient collection/drop off”

Written on: 18/04/2015 by Young106 (1 review written)

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We hired for 10d out of Bari (Italy). The car was good (& an upgrade on what we had booked), & came with a full fuel tank (none of the nonsense of getting a part-full tank & having to return it likewise). A definite downside was that the car was provided by an operator (Firefly) who not only had no office at the airport, but whose office was located remotely on a poorly signed industrial site, very hard to find when returning the car and without any convenient fuel stations. By the time we… Read Full Review

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★★★★★

“Enterprise Rental Munich”

Written on: 18/04/2015 by Cormac66 (1 review written)

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Don't normally bother to post reviews, but felt the service at the Enterprise desk in Munich Airport was excellent. Enthusiastic and efficient staff, easy paperwork and the car was good too… Read Full Review

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★★★★★

“Good efficient friendly service ”

Written on: 18/04/2015 by Asdennis (1 review written)

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the service offered was very good efficient and friendly. We would thoroughly recommend and use again… Read Full Review

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★★★★★

“Excellent”

Written on: 18/04/2015 by fmBeasley249 (1 review written)

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I have hired many many cars over the years - this service was very personal and impressive. I would definitely recommend this company and will be using it again as soon as possible… Read Full Review

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