Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
78.3% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★★

“Great Value and service”

Written on: 24/10/2014 by spslater (2 reviews written)

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I have used Atlas on many occasions. Always easy to book and great value. This time I wanted to change my booking to a supplier I prefer. This was not a problem to Atlas, who made the change, quickly and without fuss… Read Full Review

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★★★★☆

“Cyprus 2014”

Written on: 24/10/2014 by DaveCyprus (1 review written)

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Have used Atlas Choice for many years and have always been very pleased with there service. We had a Toyota Rush from Thrifty car hire at Paphos airport, who have an off site office a short journey ride from the airport. We were collected at the airport shortley after arriving and were dealt with promptley and given the car we requested. We are going back to Cyprus again in 2015 and will certanly be using Atlas Choice again… Read Full Review

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★★★★☆

“Paphos Car Hire”

Written on: 24/10/2014 by Amyn279 (1 review written)

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The car hire representative was on time to meet us in the airport arrivals hall and showed us to the courtesy bus for the efficient transfer to the hire centre which is just outside the airport. There was only one person on the desk, which serves for both checking out and checking in the vehicles, making the process rather slow. It was dark when we arrived and I found it difficult to check the condition of the car, however this proved not to be a problem as there was no dispute when we returned… Read Full Review

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★☆☆☆☆

“Use a reputable reliable car hire company ”

Written on: 24/10/2014 by Mannietron (1 review written)

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Atlas is an agent that passes you to a random car hire company usually the worst and cheapest in our case. We requested a Vw Pole we got offered a Seat Cordoba that was at least over 10 years or over. They work in bands. The car is never guaranteed. We refused the car as the renter didn't even have a card machine. We wont even get our deposit back. I advice people to hire with Hertz, European, budgetcar or any other reliable big names… Read Full Review

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★★★★★

“very easy would use again”

Written on: 24/10/2014 by AkiraKinney (1 review written)

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Car was as described, staff very confident and easy to speak to. Changed booking at last minute and was very helpful and efficient. Would use again and reccommend… Read Full Review

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★★★★☆

“Add Car Hire”

Written on: 24/10/2014 by willhalse (1 review written)

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We received good, quick and courteous service for both pick up and drop off. There was very little waiting time. The car was very good. Our requirements were satisfied… Read Full Review

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★★☆☆☆

“car hire from Thrifty at Paphos Airport”

Written on: 24/10/2014

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Car not ready when we arrived to pick it up. Car in very poor condition mechanically with handbrake not very reliable. Internally the car was very dirty,did not appear to have been cleaned at all… Read Full Review

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★★★☆☆

“Thrifty car hire not the best. ”

Written on: 24/10/2014

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Web site says On airport pick up,it is not.Bus to depot approx 5mins.Pick up of car very slow.Car not as described in booking.Condition of car could be a lot better,inside and out.Return of car was worse. Large queue of people waiting to pick up and drop off cars.One person on desk.Passengers from other vehicles getting on the bus before their cars are handed back leaving no room for other people who are ready to go.I would possibly use Atlas choice car hire again but not if it is through… Read Full Review

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★☆☆☆☆

“worst service ever!”

Written on: 24/10/2014

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sorry to say but it was awful!...Auto Union were the car company...no proper desk, finally found a girl with a card saying U??...gave us the paperwork , didnt come out to check round the car, just said its in the car park!..i noticed the paperwork said Fiat 500 and I queried it saying we paid for an estate car. We paid specifically for this as we needed the extra room for 4 adults luggage. All the girl kept saying was similar. I didnt argue anymore just went to find the car. It was a nice car… Read Full Review

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★★★★☆

“Car hire with Zitauto through Atlaschooce”

Written on: 24/10/2014 by Giluke1753 (1 review written)

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We had no problems either picking our car up or dropping off at Faro Airport. The car was what we had requested and Diesel which was a plus. The rate we paid was very reasonable and we had no problems with the car. Really happy with all aspects… Read Full Review

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★★★☆☆

“Poor”

Written on: 24/10/2014 by Marksymo (1 review written)

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Although the service by the staff was excellent, the car itself was underpowered, had dirty seats, used excessive fuel and was not comfortable to drive due to squeaking brakes and a scary bang on the front suspension whilst moving. … Read Full Review

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★★★★★

“Very happy”

Written on: 24/10/2014 by Coles166 (1 review written)

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Could not find any problem with the hire of this vehicle. Will definately use you again… Read Full Review

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★★★★★

“Car rental Cyprus ”

Written on: 24/10/2014 by Travel66 (1 review written)

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Everything went seamless. We got exactly the announced car which was in very good conditions. Communication, and service was perfect, rental rate competetive, all in all absolutely recommendable to family & friends!… Read Full Review

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★★★★★

“Efficient, Attentive & Friendly Service”

Written on: 24/10/2014 by Ecofriend (1 review written)

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Met by very nice lady well positioned at our exit from Customs holding our name on a board with paperwork handled efficiently and her colleague then driving the car to where we waited with our luggage. Friendly service without need for an office and queue. Automatic Toyota Yaris was clean and worked well around Barbados. Need to telephone hire company to obtain detail of how to return car = we were asked to park in "hire-car" section of car park and put ticket and key in glove box. Fuel… Read Full Review

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★★★☆☆

“Great once you get there.”

Written on: 24/10/2014 by VJOHNSON1 (1 review written)

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The pick up point given on the voucher was in totally the wrong place. Spent an hour wandering about tiny streets in the baking sun. Eventually directed to the right place and fine when there… Read Full Review

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★★★☆☆

“Malta Car Hire”

Written on: 24/10/2014 by Roche70563 (1 review written)

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I found that the car hire provider that Atlas Choice found for me was below my expectations. The car was a Fiat Doblo. It was quite oold. No wiper at the back. various dents. the light inside kept coming on. They sent a guy to fix it but it still happened. we had to keep our weight against a sliding door to minimise it. The back of this hatchback did not lock and the central lockling did not work so we had to manually lock wvery door (except the back). The compaany advice was "don't eave… Read Full Review

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★★☆☆☆

“poor Cyprus car hire”

Written on: 24/10/2014 by ManuelSlattery452 (1 review written)

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Pick up and drop off from Paphos airport worked well and cost of car made offer seem attractive, but car offered in a poor state, car was filthy, made to wait while local operatives who recognised this made feeble attempt to clean it internally and externally. This was a waste of time, car in a dreadful state. not offered clean alternative. No local map offered. Mechanically the care was in need of attention, a service at very least, ran poorly. just seemed like it was being flogged into the… Read Full Review

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★★★★☆

“Rhodes a Car Hire”

Written on: 24/10/2014 by CantuItalian147 (1 review written)

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I found the rep very helpful and accommodating . Even though there was some minor damage to a wing mirror , this was sorted out quickly and amicably… Read Full Review

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★★★☆☆

“Poor customer service & lack of information/instructions ”

Written on: 24/10/2014 by mclerie (1 review written)

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When we reached Miami Airport rental center, nobody knew Atlas Choice or Green Motions. We waisted over an hour trying to locate Green Motions. No local phone number or address for Green Motions was on the prepaid voucher. We finally got help from a rental agent who told us that it is outside of the airport. With the help of some taxi cab drivers, we got a phone number for a van company that transport renters to their pick up locations and they knew Green Motions. Green Motions stated that… Read Full Review

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★★★★☆

“quick and easy”

Written on: 24/10/2014 by Amber34 (1 review written)

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This was my first time renting a car through Atlaschoice and I am very happy with it. Their rates were about $10 low than their competitors. everything check out at the rent-a-car place. Will surely use in the future… Read Full Review

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