Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
47797
78% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
? Ask our helpful community of experts about this product or company
Atlas Choice www.atlaschoice.com - Ask a question now

Media Gallery for Atlas Choice www.atlaschoice.com

Atlas Choice www.atlaschoice.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Unethical”

Written on: 27/07/2016

Visit www2.atlaschoice.com

Do not use this company and if you do, do not take their insurance option as they do not pay. I have sent my claim in three times and each time they respond to say the claim is being processed but we never hear from them again. It would appear that they have no intention honouring their obligations in terms of their policy. very dissappointing. Rather use Rentalcars… Read Full Review

Report this review
★☆☆☆☆

“AVOID!!”

Written on: 26/07/2016

Visit www2.atlaschoice.com

Shocking. Paid for estate car in spain for two weeks for £90 which was a good price as it was about the same as a normal car at that time. Get voucher from car hire company then get communication from Atlas saying the there was a 'technical fault' and that the terms that were sent to them from comparison site were wrong so the fuel policy was no longer full to full but would have to be full to empty. So accept that or cancel booking. Would like to take them to task and challenge that as im… Read Full Review

Report this review
★☆☆☆☆

“Be warned of hidden charges!”

Written on: 25/07/2016 by Deeparmar (1 review written)

Visit www2.atlaschoice.com

This company should not be used. They booked us a car with Dickmans in Alicante, despite paying for the excess waiver, they tried to make us pay an additional €111.44 on top of the car hire charges we had already paid, or pay a deposit of €950 euros which would be refunded in a month's time. We called atlas who said we did not need to pay for the extra insurance but that we would need to pay a deposit. This is actually taken out of our credit card so we have had to pay conversion costs as… Read Full Review

Report this review
★★★★★

“Excellent”

Written on: 24/07/2016 by PranavReece194 (1 review written)

Visit www2.atlaschoice.com

I booked the car hire for my parents from the UK, couldnt have asked for a better customer journey. Will book again!… Read Full Review

Report this review
★★★★★

“VERY GOOD SWRVICE”

Written on: 23/07/2016 by YDanny (1 review written)

Visit www2.atlaschoice.com

Very good and easy process. good service and good value for money… Read Full Review

Report this review
★★★★★

“Easy search & cheapest hire”

Written on: 22/07/2016 by Hailey461 (1 review written)

Visit www2.atlaschoice.com

Very easy to search and use. Pick up & drop off local hire partner info was exactly as stated. No issue with partner's car and its staff were very friendly & helpful. Would certainly be using the service again… Read Full Review

Report this review
★★★★★

“Great car hire”

Written on: 21/07/2016 by BelenRafferty (1 review written)

Visit www2.atlaschoice.com

the whole experience of hiring a car was quick and easy to book and easy to pick up and return the car. i would recommend this company and use again… Read Full Review

Report this review
★★★★☆

“Good service ”

Written on: 21/07/2016 by Schultz1945 (1 review written)

Visit www2.atlaschoice.com

Friendly clerk and it was faster then usual at other counters. The car unfortunately had a lot of issues but they gave us a small refund for the inconvienance which should've been more considering we could've called them to bring us another car and the amount we saved them from not doing that. But I intend to rent again with Atlas if the price is as good as last time… Read Full Review

Report this review
★★★★☆

“Easy and comprehensive car hire search”

Written on: 19/07/2016 by elgordomek (2 reviews written)

Visit www2.atlaschoice.com

I found the cheapest deal and with a very nice car. Their partner was excellent and had not any issues at all… Read Full Review

Report this review
★☆☆☆☆

“Would give less than one star if it were an option! ”

Written on: 18/07/2016 by Khalilu1954 (1 review written)

Visit www2.atlaschoice.com

We were wary of using Atlaschoice, because of the unbelievable amount of extremely poor reviews online, but as we were on a tight budget for our short break, we decided to give them a go. We booked online, checking and making sure that every detail we inputted was correct. When we'd finished and put our payment details in we had about 4 emails in quick succession, each saying a different thing - either 'we have been unable to process your booking' or 'congratulations, your booking has been… Read Full Review

Report this review
★★★★★

“hassle free rental”

Written on: 17/07/2016 by Burns1994 (1 review written)

Visit www2.atlaschoice.com

no problems. All insurances include. Navigation included. Best price i could find on the internet… Read Full Review

Report this review
★☆☆☆☆

“Poor service and zero assistance”

Written on: 16/07/2016

Visit www2.atlaschoice.com

I booked a car in Rome Ciampino by web, to be picked up with Atlaschoice and Goldcar as car provider. When I was there, there were several troubles issued by the clerk, in particular on the credit card (that was a visa!!!) and finally I had not the car. No chance to get in touch with Atlaschoice by phone and solve the issue. I went to Sicily By Car and I got a car (something more expensive but I ave it!!) Absolutely poor service, no assistance by phone, and only standard and late answers by… Read Full Review

Report this review
★☆☆☆☆

“False advertising/Mis-selling”

Written on: 13/07/2016

Visit www2.atlaschoice.com

Made a car hire reservation for an estate online, when arrived to pick up car the company provided a hatchback. We complained that we had asked for an estate and the company supplying the car (Easirent Glasgow) said their category of car was for a hatchback....?!?! When spoke to AtlasChoice they 'explained' that their categories were 'different' to those of Easirent... WHAT? So you book a car through AtlasChoice in good faith online clearly ordering the type of car you want then you get to… Read Full Review

Report this review
★★★★★

“Great car hire”

Written on: 13/07/2016 by Landen65 (1 review written)

Visit www2.atlaschoice.com

Superb service, picked the car up with no problems. Car was very good, clean and in great order. Returning the car was good too… Read Full Review

Report this review
★☆☆☆☆

“Atlas Choice and Gold Car Blackmail and Bullying”

Written on: 12/07/2016 by Greenevd367 (1 review written)

Visit www2.atlaschoice.com

Booked Palermo through Atlas Choice. car Rental firm was Gold car. Atlas said pick up desk in airport - not so had to catch a bus. Atlas said full to full fuel policy. Gold car said no - flex fuel policy - paid 141 Euros for 63.45 Euros worth of Fuel. Had my own insurance policy but Gold car said there was a 3500 Euro Excess - Altas said less than half this. Gold Car really bullied and pressurised to take they massively expensive insurance. Returned car - they picked up a 2cm patch on a wing… Read Full Review

Report this review
★★★★★

“Excellent service and good value for money”

Written on: 12/07/2016 by isAdair416 (1 review written)

Visit www2.atlaschoice.com

Excellent service and good value for money… Read Full Review

Report this review
★★★★★

“efficient and polite”

Written on: 11/07/2016 by 1959Pratt (1 review written)

Visit www2.atlaschoice.com

We have used this service twice now and have found the staff to be polite in person and on the phone when we lost a coat. The queue at the desk is dealt with efficiently. The is always clean and the pick up/drop off point easy to find and again speedy processing!… Read Full Review

Report this review
★☆☆☆☆

“Very Good taking your money.”

Written on: 11/07/2016 by Joolshs (1 review written)

Visit www2.atlaschoice.com

Wish we had not booked with this company. Paid in full for two weeks car hire. Put flight number on voucher but made silly error with arrival time. Treated as 'no show' and denied hire. Phones not manned after 6pm on Sat or all day Sunday. Refuse to put me through to Customer service on Monday morning. Waiting on 'Callback' 3 hours and counting. Should have looked closer at their FB review page and not their selected reviews on their home page… Read Full Review

Report this review
★★★★☆

“Rent a car for more than a month ”

Written on: 10/07/2016

Visit www2.atlaschoice.com

i am so glad from the services, Atlaschoice I rented a car for a week or so, now i will rent another one for more than a month. i like the idea of the discount offer its really helpful I like the fast response that came from you when i send an Email for you and that discount you offered for me i don't like the long line waiting for a car Best wishes and good luck loyal customer … Read Full Review

Joolshs's Comment

Written on: 11/07/2016

Pants on fire!
Nothing like the service we received!

Reply to this comment

Makcemos's Comment

Written on: 11/07/2016

Same my friend maybe i am lucky one!!

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“Rent a car for more than a month ”

Written on: 10/07/2016 by makcemos (1 review written)

Visit www2.atlaschoice.com

i am so glad from the services, Atlaschoice I rented a car for a week or so, now i will rent another one for more than a month. i like the idea of the discount offer its really helpful I like the fast response that came from you when i send an Email for you and that discount you offered for me i don't like the long line waiting for a car Best wishes and good luck loyal customer … Read Full Review

Report this review
overview
www2.atlaschoice.com