Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
78.3% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★☆

“Good value car hire”

Written on: 01/04/2015 by Timrod (1 review written)

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This car hire was a very good price and the car in excellent condition. Green Mtion staff were very helpful and went through everything in a professional and thorough manner including a comprehensive assessment of the state of the car and how everything worked..this is rarely the case with most companies ho just want to turn you around as quickly as possible. Some minor negative points - the office is off site so you have to get a shuttle bus which means extra time (but this is probably why… Read Full Review

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★☆☆☆☆

“Beware of the upsells”

Written on: 01/04/2015 by Gillyk439 (1 review written)

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Took the claims protection only to find if anything happened I would have to pay then claim back nearly a thousand UK pounds and they have already preauthed this on your card! Claim back would be so much hassle that this ísn't worth having. Asked to have this option removed - was refused so I ended up paying twice for claims protection cover. The atlasChoice office was not open until 9:10am. Atlas choice isn't the provider they are only brokers. Much better to book rental through a… Read Full Review

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★★★★☆

“Beware most no longer on airport”

Written on: 01/04/2015 by CasaBranca (3 reviews written)

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Due to takeover of Faro airport by French company, who charge extra 'tax' for use of car park 4, most car hire companies now use shuttle bus from car park 4 to collect hire car off site. No longer the excellent service it was; i am now looking for another provider. However the staff were good and did all they could to make delay as short as possible… Read Full Review

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★★★★★

“Simple, Hassle free car rental! Will be using them again!”

Written on: 01/04/2015 by josevargas (1 review written)

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Booking through Atlaschoice was very easy to do, the website is very clear there is plenty of choice. The local representative in Sarajevo was very friendly and as my first car rental, she gave me all the information I needed and I felt happy with the car I received. There were no issues but had anything happened. I felt that I would have been looked after properly by either the local supplier or Atlaschoice. Overall I'm a very happy customer - I didn't have to pay any hidden charges and will… Read Full Review

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★★☆☆☆

“Downgraded”

Written on: 01/04/2015 by Kulchavulcha (1 review written)

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My first time booking through Atlas, cheapest price available for the car size I wanted. Emailed directions to pick up car in terminal 1 KLIA Kuala Lumpur by Atlas, we landed at KLIA2 and had to get a train to the other terminal, then the Kasina Rental Car office in the terminal was closed so had to find the small office in the car park. When we get there we are informed that the car is waiting in KLIA2 for us at their office in that terminal! One hour wasted and then having to wait for them… Read Full Review

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★★★★★

“great cheap easy and on time service”

Written on: 01/04/2015 by 123kk (1 review written)

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Great quality of car, clean and new. On time, no hassle with paperwork all done very efficiently and returning was easy… Read Full Review

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★★★★★

“KAUAI RENTAL”

Written on: 01/04/2015 by CodyWentworth (1 review written)

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I WAS VERY HAPPY WITH ATLASCHOICE.COM. THEY GOT ME A GOOD CAR RENTAL WITH A NAME BRAND CAR RENTAL COMPANY AT A PRICE THAT WAS BETTER THAN IF I WENT DIRECTLY TO THE BRAND NAME COMPANY. THE RENTAL COMPANY WAS LOCATED RIGHT AT THE AIRPORT, SO PICKUP AND RETURN WAS QUICK AND EASY, AND I WAS DROPPED OFF AT MY AIRLINE… Read Full Review

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★★★★☆

“Smooth car hire”

Written on: 01/04/2015

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Arranged car hire at Bangkok airport through Atlas Choice as they were the cheapest. Everything went smoothly and as booked. No complaints and will use again… Read Full Review

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★★★★☆

“PORTUGAL CAR HIRE”

Written on: 01/04/2015 by Taylorb121 (1 review written)

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check in a long time. Collection centre a long walk from terminal. Wife needs assistance so maybe transport could be provided.Car was reliable & return check in efficient… Read Full Review

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★★☆☆☆

“What a terrible car!”

Written on: 01/04/2015 by rpFox331 (1 review written)

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The service of Atlasoption was good and friendly, but the spanish partner (Goldcar) didn't fill the expections and contract. I had to wait nearly 1 hour to get the car (only one person of stuff in the office). There was not given the booked car (another type and without aircondition), the car was very dirty inside and in a very bad technical condition. One door always opend while driving, a lot of electronical controll-lamps didn't work (for example the tank control). At least the car had a… Read Full Review

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★☆☆☆☆

“The Worst Experience yet with Atlaschoice”

Written on: 01/04/2015 by qoLevesque359 (1 review written)

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As you know I am a regular client of Atlaschoice, and to date have only had praise for the company and its employees. Last week that changed, with an unbelievable experience with your partner Firefly at Faro Airport, Portugal. I will never ever use Firefly again. They added an additional 35 euros onto our final bill for something called "Fast return", and an admin charge for toll use even though we told them that we don't use the tolls ( this charge didn't include any toll it was just in case!… Read Full Review

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★★★★★

“Autoanmietung in Izmir”

Written on: 01/04/2015 by Coxtz436 (1 review written)

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Pünktliche Abholung mit einem sauberen, Zigarettengeruchsfreien Auto. Auto war aus einer höheren Gruppe wie bestellt. Auto war gepflegt und zuverlässig, keine Wartungsbedingten Panne. Reifen war gut. Werde bei der nächsten Reise siche wieder anfragen… Read Full Review

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★★★★★

“Easy, value car rental”

Written on: 01/04/2015 by adFallon1981 (1 review written)

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Competitive rate found online with AtlasChoice and easily booked. The car rental itself (through Dollar) worked well with no issues on pick-up (other than the normal hard sell attempts by Dollar for add-ons/upgrade!) or drop-off and the car itself was fine, (clean, reasonably new and in good condition)… Read Full Review

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★★★☆☆

“good overall service. car stationed well outside...”

Written on: 01/04/2015 by caHood437 (1 review written)

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good overall service. car stationed well outside terminal with walk in open(in Scotland when its raining… Read Full Review

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★★★★★

“A great deal. ”

Written on: 01/04/2015

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I looked for car rental in Malta online. Prices were reasonable, but then I came across Atlas. The same cars were about a third cheaper than on other websites, even after removing the excess. Collecting the car in Malta was straightforward and the car itself was a fairly new Peugeot 207. Drop off was straightforward too… Read Full Review

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★★★☆☆

“Not as professional as you would hope, but not bad...”

Written on: 01/04/2015 by Tatum476 (1 review written)

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car collection slightly delayed, no actual company office within car rental area of airport, person from company arrived 5-10 minutes late, had no ID, just asked us our names and did not verify where he was from until we asked! given vehicle with 1/4 tank diesel. car returned with full tank but no refund given (person collecting car at end of hire period did not know anything about fuel tank/refund policy but discouraged us anyway)… Read Full Review

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★★★★☆

“Efficient car hire”

Written on: 01/04/2015 by 492Sharp (1 review written)

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As last time I got quite a cheap deal from Atlas choice. Everything went smoothly. A good service… Read Full Review

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★★★★☆

“Budapest Car Hire”

Written on: 31/03/2015 by GPilot (1 review written)

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I booked a downtown pick-up with drop off at the airport. This was to save a couple of days of car rental whilst we stayed in the city centre. The downtown location to pick up was next to one of the main line railway stations so easy to get to. Unfortunately I felt ill on the day and asked the local company, Megadrive, if they could drop off at the hotel. After a quick call to their line manger they agreed this was possible for a fee that I was prepared to pay and a very pretty and helpful lady… Read Full Review

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★★★★★

“very easy and quick ”

Written on: 31/03/2015

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rep was waiting for us and easy to spot took us promptly to our car and within 5 minutes we were on our way. car was lovely and clean and the people were helpful. on our return we were taken straight to the terminal with minimum fuss. we will definitely be using you on our next trip. thanks for the great service… Read Full Review

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★★★★☆

“Good service”

Written on: 31/03/2015 by IsabellaSchneider178 (1 review written)

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Very pleased with car hire. Service at belfast City airport was quick. Only problem I have with Budget they took deposit £250 gave them my card checked my statement when I got home and they have removed the money from my account. Have been in contact with them still waiting on reply. When I returned car everything was okay. Other than that I was pleased with the car and service… Read Full Review

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