Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
78.2% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★☆☆

“Slightly confusing setup”

Written on: 22/12/2014 by Armstrong1993 (1 review written)

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I fired a car from Tenerife South airport, the car rental instructions weren't the clearest, you had to go to the taxi pick up area to find a guy with a clip board, her then drove you to the car rental place-about a 10 minute drive, and he stopped on the way tonfillbhis mini bus up with petrol... Then at the pick up place they seemed quite disorganised in terms of filling in paper work, the car I'd hired was out getting filled with petrol so that's why they were stalling me. The car itself… Read Full Review

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★★★★★

“BEST auto rental prices on the Internet”

Written on: 22/12/2014 by Ron911 (5 reviews written)

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I have tried all of the other services like Expedia, Price Line, Travelocity, etc. None came close to Atlas Choice plus you get unlimited mileage which some of the others do not offer on Mini Vans and SUVs. Don't look anywhere else… Read Full Review

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★★★★★

“BEST auto rental prices on the Internet”

Written on: 22/12/2014 by Ron911 (5 reviews written)

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I have tried all of the other services like Expedia, Price Line, Travelocity, etc. None came close to Atlas Choice plus you get unlimited mileage which some of the others do not offer on Mini Vans and SUVs. Don't look anywhere else… Read Full Review

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★★★★★

“BEST auto rental prices on the Internet”

Written on: 22/12/2014 by Ron911 (5 reviews written)

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I have tried all of the other services like Expedia, Price Line, Travelocity, etc. None came close to Atlas Choice plus you get unlimited mileage which some of the others do not offer on Mini Vans and SUVs. Don't look anywhere else… Read Full Review

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★★★★☆

“Good customer care”

Written on: 22/12/2014 by 93Pereira (1 review written)

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When taking the hire car it was thoroughly checked over for major/minor scratches, even the alloys, if you have to pay for any repairs to the alloys it can be very expensive… Read Full Review

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★★★★☆

“Good but no refund”

Written on: 22/12/2014 by 247Bowman (1 review written)

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Unfortunately I had you return the car 3 days before cause of personal problems and they weren't able to refund me rìfor the days I dodnt0 use the car. except for this, the service was clear and fast. Very happy about the car and the custumer service (Dollar)… Read Full Review

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★★★★★

“Good service ”

Written on: 21/12/2014 by AriellaKenny (1 review written)

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Very good and cost effective service. Staff guy waited us beyond the regular working time because of the delay at passport control. Car was good, perfectly suited for a trip in the rural Morrocco. I will suggest Atlas/Thrifty to my friends. Thank you a lot… Read Full Review

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★★★★★

“flawless car rental”

Written on: 21/12/2014 by qrProctor87 (1 review written)

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We have used Atlas Car rental several times and have had no problems, prices are better than competitive and car rental companies they deal with are great … Read Full Review

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★★★★☆

“confusion at counter”

Written on: 21/12/2014 by ziff49gmail (1 review written)

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When I arrived late in Orlando, the clerk at the counter, refused to let me have a car as he said I was required to have a Great Britain driver's license. He called his manager and he also thought I was required to have a Great Britain Driver's license. After a number of calls and a lengthy delay he went ahead and took me to a car. It ended very well, but I arrived after 11 p.m. and was tired so the deay was not fun. Other than that it was a great experience. Thank you… Read Full Review

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★★★★☆

“Atlanta car hire”

Written on: 21/12/2014 by Maxima123 (1 review written)

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Good value with premium car as described, only was one car available though not choice. Car pickup and return straight forward, paperwork and options lengthy at hire partner… Read Full Review

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★★★☆☆

“Average rental but no major problems”

Written on: 21/12/2014 by GRIFFITHSGANG (1 review written)

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We hired through Atlaschoice and Bravacar were the car hire firm. The positives were that we got an excellent initial rate for this vehicle and were very pleased that they provide full to full petrol policy and not a full to empty petrol where you pay over the top for petrol on return which so many car hire firms do now. The negatives were that they charged way over the top for the No Excess insurance at €15 per day. Not sure how they can justify this when everyone knows it can be obtained… Read Full Review

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★★★★★

“Scelta da ripetere”

Written on: 21/12/2014 by FrancaS (1 review written)

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Personale cortese e affabile. Rapido nell'espletamento della pratica amministrativa, attento all'esigenza del cliente e propositivo… Read Full Review

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★★★★★

“Best car hire company”

Written on: 21/12/2014 by Paynexf122 (1 review written)

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From pick-up up to drop off staff were very polite and helpful.I will recommend you to all my friends… Read Full Review

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★★★☆☆

“No free Customer service phone number--international fees”

Written on: 21/12/2014 by KenyaMcMillan (1 review written)

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Service was good at the airport, however, I reserved a 4 PASSENGER CAR and was told they only had a SMART CAR available, which would not accommodate my 3 passenger. I was forced to upgrade for another $100. Not happy about this and will be taking action to get a refund for upgrade. Was not happy with customer service phone contact--only an international phone # available. Had funds taken out of my account then refunded, and then said they couldn't reserve, so had to go through the process… Read Full Review

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★★★★☆

“quick service, good car”

Written on: 21/12/2014 by Mike.Leopoldshafen (1 review written)

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Location is near BG Tel Aviv Airport, but you need to use a shuttle. They go very regular. The car was OK but to many small scratches and dints to be indicated by staffs as not yours. It might be a difficulty when you return the car. The staffs in Budget office are very hospital not such as in BG Airport. The insurance does not account a blocking of 750 Euros in your account. In general, everything is OK… Read Full Review

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★★★★★

“Cheaper than the others, no hidden costs, simple booking”

Written on: 21/12/2014 by JaceKirby (1 review written)

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Had a very positive experience with Atlas booking. They were cheaper than the other services I used to look at prices for my trip. The booking process was simple, everything was made obvious (i.e. what the price included and did not include) and there were no hidden costs. I booked on short notice and after paying I noticed it said the voucher usually arrives within 3 days (too late for me), and to call if you are renting sooner than that to make sure you get your voucher. I assume this is… Read Full Review

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★★★★★

“Car and sevice”

Written on: 21/12/2014 by Michaelkas123 (1 review written)

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The service I got was excellent, The car well worth it. I will with out doubt recommend this service to all my friends and family. I will See you all again on my next visit. Thank you once again. Happy Christmas and a Very Healthy new year. Cheers. PS. Didn't like the weather..... … Read Full Review

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★★★☆☆

“The actual rental car company was great. The price of...”

Written on: 21/12/2014 by Morgue (1 review written)

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The actual rental car company was great. The price of renting a car from Atlaschoice is great and the service (when I could get them) was good, however, the biggest problem is if you are in Australia and you have a problem or query with trying to organise a rental car, there is no reasonable contact number and emailing them is a lengthy process due to Atlaschoice being based in the UK and therefore, the time difference. Our first try at renting a car through Atlaschoice fell through as when… Read Full Review

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★☆☆☆☆

“Not to be trusted.”

Written on: 21/12/2014

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The Gatwick north collection point is a good ten minutes brisk walk from arrivals, the transfer buses are twice an hour. So if you are short on time or not good on your legs, this is not an ideal company to use. The car pound is situated on an industrial estate. The usual pre car check for damage took place in the rain, in front of the porta cabin on a non tarmac muddy area using a torch. I was invited to telephone the next day if I spotted something in the daylight that wasn't already noted… Read Full Review

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★☆☆☆☆

“Rental Station extremely difficult to find. Phone...”

Written on: 21/12/2014 by Gernot1 (1 review written)

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Rental Station extremely difficult to find. Phone numbers to call did not work. Internet links show blank pages. Employee was polite, but doesn't speak german (in Austria). "Office" was a car - there you sing off contracts and pay with credit card. At the inhouse place were all competitors are located you find no hint regarding Fox rentacar. It tool a full hour to find the supplier and finally get the car… Read Full Review

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