Atlas Choice Reviews - www.atlaschoice.com

★★★★☆
3.8 / 5
49404
77% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great car at very good price ”

Written on: 17/05/2017 by Richard0001949 (1 review written)

Smooth collection at airport. Taken to car by shuttle bus. Didn't have to wait too long and dropped car back after the week long hire without any problems… Read Full Review

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★★☆☆☆

“Could be improved”

Written on: 17/05/2017 by Salazar1 (1 review written)

This is a review of the local supplier. The car they supplied was already damaged, and from abroad. Also, first aid box was expired, despite this item is a requirement in the country of hire. Got stopped by the police, and penalised. Although, when I notified the supplier, they refunded the money for the fine. Not very friendly, when car returned… Read Full Review

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★☆☆☆☆

“Horrible service ”

Written on: 30/04/2017 by Zaiden483 (1 review written)

I would not recommend to anyone. They just still your money. Avoid if you can… Read Full Review

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★★★★☆

“everything was smooth and fine. The car was in a very...”

Written on: 29/04/2017 by Neveah291 (1 review written)

everything was smooth and fine. The car was in a very good condition. The information and customer service was fine… Read Full Review

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★★☆☆☆

“They didn't pay the rental company”

Written on: 14/04/2017 by avelcini (1 review written)

I made a rental with Atlas Choice paying a voucher to them at the moment of booking. I have just received a mail from the rental company and they said are still waiting for the voucher to be paid, after 5 months. And they are now charged my credit card instead. I wound never book with them anymore. … Read Full Review

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★★★★★

“Very Reliable Service from Atlas - but not from Bravacar”

Written on: 03/04/2017 by SullivanPerez (1 review written)

Atlas was a reliable and efficient experience. Prices were excellent. Unfortunately, the car rental service abroad was not so good. No one met me at the airport. I needed to call a mobile number - and without a mobile and with very basic language skills this was extremely difficult. Resolved after an hour or so. Car was not up to scratch - the car started to overheat after 2 miles of driving but was resolved soon enough. However all of this was the fault of Bravacar and not Atlas… Read Full Review

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★★★★★

“Just amazing ”

Written on: 22/03/2017 by RenatoVila (1 review written)

Had amazing expiriance and very good value. Amazing 4x4 and in very good condition… Read Full Review

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★★★★☆

“Rental car”

Written on: 22/03/2017 by EmersonWelsh (1 review written)

Hi, A late review! Everythin was pretty good with our rental. One thing frightend me a little bit. By returning the car we should just drop the car and put the key on the tire. And what happens if anybody steels the car?? Everything else was quite ok. BR Mario… Read Full Review

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★★★★★

“Great Service”

Written on: 20/03/2017 by Pughzc486 (1 review written)

Really helpful staff. Car great and clean with no damage. Really quick from the office to picking up our vehicle. Someone there to check car when handing it back. All in All a stress free experience would recommend… Read Full Review

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★★★★☆

“Very good”

Written on: 09/03/2017 by Isabelag433 (1 review written)

Very good no complaints!… Read Full Review

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★★★★★

“Perfect and reliable”

Written on: 24/02/2017 by Aylin1989 (1 review written)

Great service and perfect car will definitely use again … Read Full Review

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★★★★☆

“Car hire in Majorca”

Written on: 24/02/2017 by Koenigfp32 (1 review written)

The car hire agreement from Atlaschoice for Majorca went without a hitch. The documents received were very comprehensive. The price comparison between their car hire at Palma airport with Record Go and other hire companies was very favourable. I had no problems with Record Go both at check out and check in. It can be quite chaotic trying to locate the hire car company area and where your hire car is parked. The check in process can also be chaotic especially if you arrive at a busy time trying… Read Full Review

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★☆☆☆☆

“thirdparty disaster”

Written on: 10/02/2017 by rippedoffW (1 review written)

I booked two separate cars from Dollar on line through Atlas Choice (a UK business now gone into receivership) a third party broker. DO NOT USE ANY THIRD PARTY BROKER for car rentals. I did not select "pay now" and selected pay on the collection of car. A day later the full amount for both rentals was deducted from my credit card without my approval. When I turned up for first rental at Dollar SFC airport counter they had the booking but had not received the payment from Atlas Choice so I had… Read Full Review

Eddieedmund's Response to rippedoffW's Review

Written on: 21/02/2017

The exact same thing happened to me. I booked through Atlas, who deducted from my Creditcard. When I got to Birmingham to collect my car from Easyrent, I was again charged. I tried to get a refund later. I NEVER RECEIVED A REFUND. Atlas refused, instead they said I should do a "back charge" on Easyrent, although Easyrent didnt receive money from Atlas. Barclaycard refused a "back charge" because I had signed for the car. So I never received a penny back from either company. Of course Atlas is to blame! DO NOT BOOK WITH ATLAS

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★★★★☆

“Great service”

Written on: 04/02/2017 by McClanahan162 (1 review written)

I was a bit sceptical of hiring from a budget outfit, but there were no problems, the car was near new and the staff efficient and friendly… Read Full Review

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★★★★★

“Very good car hire”

Written on: 02/02/2017 by kzThornton341 (1 review written)

I liked that Every bit of the car hire was easy. Staff at desk in Dublin were friendly and helpful they gave me very helpful advice. I liked that the Car park staff helped me find the car as it was dark in the car park. Very nice person and helped me check the car over to make sure no damage on car other than what was listed on the documents. Very helpful. Not like that the model of the car I thought I was going to be getting was different to what I got A better description of a typical car I… Read Full Review

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★☆☆☆☆

“Car provided was smaller than I booked - Antalya, Turkey”

Written on: 30/01/2017 by richcow (1 review written)

This relates to a booking in Aug-Sept 2015 but just found this link to rate Atlaschoice. Doing so now because they never gave me a satisfactory response to my complaint - they just fobbed my off with a response from their partner in Turkey. I booked a Peugeot 301 or similar (intermediate class, two large and two small suitcases) but I received a Renault Symbol (compact class, one large and two small suitcases). I had no choice but to accept that car because I was told it was the only car… Read Full Review

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★☆☆☆☆

“Atlaschoice went into liquidation”

Written on: 27/01/2017

Do not booked your rental with Atlaschoice, we did with our debit card and now we can't get our money back with the chargeback option. We need now all kinds of documentation to proof to the bank that Atlaschoice went into liquidation, for instance we need a liquidation letter from Atlaschoice and do you know how difficult it is to get that letter… Read Full Review

Eddieedmund's Comment

Written on: 21/02/2017

Same thing happened to me. Atlas booked from my creditcard, then when I got to Birmingham Airport to collect my car, Easyrent charged me a second time, because they had received no money from Atlas. I NEVER RECEIVED A REFUND DONT BOOK WITH THIS COMPANY

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Live2Die's Comment

Written on: 16/03/2017

Always try to pay with a credit card - they generally give you better protections against this sort of thing, and also you can say FUMF to them, whereas it harderto say that to your bank.

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Eddieedmund's Comment

Written on: 21/02/2017

Same thing happened to me. Atlas booked from my creditcard, then when I got to Birmingham Airport to collect my car, Easyrent charged me a second time, because they had received no money from Atlas. I NEVER RECEIVED A REFUND DONT BOOK WITH THIS COMPANY

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★☆☆☆☆

“DO NOT USE ”

Written on: 26/01/2017 by Kaylah369 (1 review written)

I booked car hire August 16 for July 17, now had email that says a car might not be available & I need to contact the car hire company in Portugal !!! Also it might cost me more (paid nearly £400 already) . No refund being offered either!! Looked at reviews for Goldcar Europa who Atlas choice used & their reviews are shocking! They should never have been booking with a firm with such awful reviews! Shame on you! … Read Full Review

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★★★★★

“Easy and Simple Booking”

Written on: 16/01/2017 by Danielled250 (1 review written)

Very easy to book online. The check in at the airport, was easy with no Waiting and the staff were all very friendly and had very good english. The car was perfect. Clean and in good condition. When handing the car back at the airport, the handover was quick and with no problems. Would definately book again… Read Full Review

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★☆☆☆☆

“Where is my money???”

Written on: 13/01/2017 by mmDean96 (1 review written)

Your operator has written off the money from credit card Rent plus Prague, revolucni 1044/23… Read Full Review

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