Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
49301
77.4% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
? Ask our helpful community of experts about this product or company
Atlas Choice www.atlaschoice.com - Ask a question now

Media Gallery for Atlas Choice www.atlaschoice.com

Atlas Choice www.atlaschoice.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Avoid Like The Plague!”

Written on: 08/12/2016 by DamienLisney (1 review written)

Visit www2.atlaschoice.com

I arrived at LAX yesterday to be advised Thrifty are no longer accepting AtlasChoice Prepaid vouchers for car hire. I paid AtlasChoice in good faith months ago. I had to rebook my car hire with Thrifty and pay again. When I spoke to the customer care line in London for AtlasChoice they were rude, lied to me and would not put me through to a manager. They did eventually admit that this has been going on for 2 weeks. So for 2 weeks Atlas Choice customers have not been accepted by Thrifty in LAX… Read Full Review

Report this review
★★☆☆☆

“Dissapointed”

Written on: 07/12/2016 by CoraCoffey192 (1 review written)

Visit www2.atlaschoice.com

Got to JFK/Thrifty and asked for my 4x4 to be told by the RUDEST service person i have ever come across that i would "get what they had!" i was in a Q4 class and might get a 4x4 or might not. I explained i was driving over 250 miles upstate and at this time of year would probably run in to snow/ice and that is why i rented a Jeep - I was told again in over assertive terms you'll get what we have and she continued to tell me i "needed" a toll pass at around $150 and extra insurance, when i… Read Full Review

Report this review
★★★★☆

“Good a good price using Atlaschoice”

Written on: 07/12/2016 by Goosie1971 (1 review written)

Visit www2.atlaschoice.com

Glad I came across Atlaschoice, they saved me a load of money on my recent car hire for the USA. I got to choose which company I wanted to hire through and saved by booking with Atlaschoice over booking direct. I had reason to email Atlaschoice before the rental to check something, I received a response within a couple of hours, with a follow up the next day. Would certainly not hesitate to book with them again in the future. Not Atlaschoice's fault but the vehicle accessories were very basic… Read Full Review

Report this review
★☆☆☆☆

“Unscrupulous and nothing you can do about it!!”

Written on: 07/12/2016 by pc1472 (1 review written)

Visit www2.atlaschoice.com

The initial booking and paying of the car hire was straight forward and hassle free, with us paying an additional premium for 'no additional excess in the event of a claim'. When we arrived at the car hire depot in Alicante all of the paperwork was provided and once again everything seemed straight forward, until we were told we had to choose one of the following: 1) Additional insurance at a cost of approx £130 which covers everything from wheel trims, to windscreens etc etc (which we had… Read Full Review

Report this review
★☆☆☆☆

“DO NOT RECOMMEND!!”

Written on: 06/12/2016 by orest.gulman (1 review written)

Visit www2.atlaschoice.com

This fraudulent company !!!, in no way recommend communicate with it !!!… Read Full Review

Report this review
★★★★☆

“Organised, efficient,good value”

Written on: 06/12/2016 by 172Malone (1 review written)

Visit www2.atlaschoice.com

From beginning to end I found the service to be second to none… Read Full Review

Report this review
★★★★☆

“Good Value Car Hire”

Written on: 06/12/2016 by 1985Potter (1 review written)

Visit www2.atlaschoice.com

Despite some confusion due to having amended our booking, staff at Auckland Airport soon resolved the situation and we were provided with a small reliable car for our road trip to Christchurch. The loan price was good value and the car ran well, coping with the mountain roads. Returning the car to Christchurch Airport we were greeted warmly and dealt with quickly and efficiently. The free shuttle service at the airports was also good… Read Full Review

Report this review
★★★★★

“great service”

Written on: 05/12/2016 by eqMcGraw81 (1 review written)

Visit www2.atlaschoice.com

every went smoothly car was just what we needed we had this car for one month it drove very well the whole time and will contact you again when we go abroad thanks… Read Full Review

Report this review
★★★☆☆

“This second time, I did not like it”

Written on: 05/12/2016 by marcsilva20 (1 review written)

Visit www2.atlaschoice.com

This is the second time I rent a car through Atlas Choice, to the same place. This time I did not like it, 1st because I had to pay twice the same reservation, after having paid to Atlas Choice, when I went to get the car they told me that I would have to pay again. Since it was Domingo I could not get in touch with Atlas Choice and therefore I could not verify if it was really the case or not. Even at the attendant level I liked the 1st partner much more than I did this time… Read Full Review

Report this review
★★★★★

“An unbelievable deal”

Written on: 05/12/2016 by Kincaidfk349 (1 review written)

Visit www2.atlaschoice.com

I have to say that when i searched online for car hire in Portugal and the quotes from AtlasChoice came through, i thought, this can not be the right price, this must just be the deposit or an arrangement fee, but no it was the full price for the full hire period, staggering is all i can say. Very easy, quick and straightforward process, the car hire company themselves were very polite professional and non pushy for extra insurance etc. I will have no hessitation in using Atlaschoice again… Read Full Review

Report this review
★★★★★

“Excellent as always”

Written on: 04/12/2016

Visit www2.atlaschoice.com

I've been using Atlas Choice for car rentals from Faro airport for several years and have always found all of the rental partners to be very helpful and the booking process hassle free. On a couple of occasions I've had to call Atlas Choice to fix mistakes I've made, multiple bookings in error, incorrect email addresses and the like,the call centre in England have been great. I usually go through some price comparison sites and check with local agents directly but always end up with the best… Read Full Review

Report this review
★★☆☆☆

“Hidden fees”

Written on: 04/12/2016 by pvarlow (1 review written)

Visit www2.atlaschoice.com

We had been signed up to Budget Car's default fuelling option, which was the 'express' service and meant I had to pay an extra €19 on arrival at the airport before picking up the car. I was disappointed that this additional fee was not displayed more prominently on Atlas Choice's website when booking, as if I had known I would've chosen another option which would've been cheaper overall. Upon returning the car at the end of the holiday we were expecting a refund in line with our contract… Read Full Review

Report this review
★★★★★

“excellent as usual”

Written on: 04/12/2016 by kazzyavila (1 review written)

Visit www2.atlaschoice.com

bus was waiting at airport & left immediately - 5 mins paperwork and we were on our way. Equally easy on return… Read Full Review

Report this review
★★★★★

“Recall”

Written on: 04/12/2016 by Georgii18032 (1 review written)

Visit www2.atlaschoice.com

The car was in good condition.She was new and very clean. Employees of the company held a detailed instruction manual. All the shortcomings of the body of the machine have been noted in the contract.Car was issued and adopted very quickly.The staff was courteous. … Read Full Review

Report this review
★☆☆☆☆

“Not working car seat, no help with car seat”

Written on: 04/12/2016 by slawatyniec (1 review written)

Visit www2.atlaschoice.com

After app. 50 rental worldwide, including Sixt, for the very first time it happened to us that personnel had absolutely no knowledge how to set the car seat. Moreover I got information that it is not their business how I set this in the car. It must be stated that provided car seat was not proper for the rented car. There was no other seat in the counter. very disappointing for Sixt… Read Full Review

Report this review
★★★★☆

“Faro car hire”

Written on: 04/12/2016 by Genevieve194 (1 review written)

Visit www2.atlaschoice.com

Everything about the booking process was quick and easy. The company we were getting the car from is off site and we had to wait for a transfer. when it arrived not everyone could get on the bus as it wasn't big enough. Surely they knew how many people were arriving and should have made allowances. The car we were allocated had multiple scratches and dints but was a fairly new car with low milage. But the handover was very quick and efficient both picking the car up and dropping it off and of… Read Full Review

Report this review
★★★★★

“Great service highly recommend”

Written on: 04/12/2016 by 276English (1 review written)

Visit www2.atlaschoice.com

Great service highly recommend… Read Full Review

Report this review
★★★★★

“Never Cease To Amaze”

Written on: 04/12/2016

Visit www2.atlaschoice.com

Atlaschoice is probably the best car rental web site I have used in years, customer support is very dedicated and the prices are very competitive, car suppliers are usually trusted suppliers to say the least I have never had a problem when I used atlaschoice for my car rental needs… Read Full Review

Report this review
★★★★☆

“great value”

Written on: 04/12/2016

Visit www2.atlaschoice.com

the price I paid was great value for money. the avis office at Dubai T3 was a bit hard to find, but when we got there the service was good. the car was nothing fancy, but it did what we needed… Read Full Review

Report this review
★★★★☆

“friendly and fast service.”

Written on: 04/12/2016 by Jaydan99 (1 review written)

Visit www2.atlaschoice.com

All staff were on time at the airport, friendly and helpfull and the service on collecting and returning the car was fast and efficient… Read Full Review

Report this review
overview
www2.atlaschoice.com