Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
78.2% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★☆

“Reasonable rates and a quick and efficient service....”

Written on: 28/01/2015 by vnBoyle249 (1 review written)

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Reasonable rates and a quick and efficient service. The car had slightly higher mileage, more scratches and marks on it and it wasn't quite as tidy as one from one of the big players, but the car drove well, got me to where I needed to be and back and was much cheaper... so I have no complaints!… Read Full Review

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★★★★★

“Fantastic Service and Quality ”

Written on: 28/01/2015 by ElliotKeller391 (1 review written)

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Great Service, Car as requested. Had a problem with dates before travelling and all change with no problems, will always use again… Read Full Review

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★★★☆☆

“The pick up from the airport was pretty fast, but then...”

Written on: 28/01/2015 by Medeiros16 (1 review written)

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The pick up from the airport was pretty fast, but then it is about 10-15 minutes to get to the rental station. The service there is excellent, although there was a slight confusion because on my order there wasn't unlimited mileage while when I booked it online I thought I had chosen this option. The online-booking process is a bit misleading, as you are taken to a website (after making your choice) where you need carefully check again, which options you want. It's not very clear. Anyway… Read Full Review

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★★★★☆

“Everything had been ok. The car was in good...”

Written on: 28/01/2015 by ghTucker1974 (1 review written)

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Everything had been ok. The car was in good condition.Handing over and return had been taken place unbureaucratically and the service poeple had been very friendly… Read Full Review

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★★★★★

“Great Service, best hire car company !”

Written on: 27/01/2015 by Chas15 (1 review written)

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I always hire my cars in Portugal from Atlas Choice, they are great value for money,and the service is excellent. Won't hesitate to recommend to family and friends… Read Full Review

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★☆☆☆☆

“Different category of car selected (lower category) ”

Written on: 27/01/2015

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We had a car from AtlasChoice who gave the sale to BUDGET. WE rented an automatic car, but they said they had NO automatic car, so the only choice was to take a manual one. The manual one was cheaper, we asked for a refund of the price difference, but the answer was NO. Also, they said they gave us the tank full, but at least 6-7 liters where missing. We did few kiloemtres, and regarding to the computer average consumittion, it was impossible that we had used so much petrol. So, it's… Read Full Review

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★★★☆☆

“Car Hire of Citreon C3 or equivalent”

Written on: 27/01/2015 by Grahamxxxxx (1 review written)

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The car was waiting for us at the airport and was ready to go. The man was helpful and processed it quickly. We were given a Renault Clio that had a lot of small dents and scratches but seeing as though we had not paid for the Collision Damage Waiver protection we were probably better off. The car did us for the week and it got us about the Island but it appeared old and well worn. However I had not paid very much for the car hire so I probably got what I paid for. The main issue that I… Read Full Review

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★★★★★

“Luton Airport - Ford Focus”

Written on: 27/01/2015 by Ordmanma (2 reviews written)

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Very efficient booking facility Obtained the car category I wanted at the best price available Picked up the car as per the instructions given on the order confirmation (Atlas gave me an Interent booking which I picked up from the National Car Hire Centre) National gave their usual efficient and friendly service. National offered me a choice of two cars. No problems with the rental. Returned car and handed over without any problems. … Read Full Review

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★★★★★

“Excellent service and good quality car.”

Written on: 27/01/2015 by AlvaroTownsend85 (1 review written)

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Excellent service and good quality car… Read Full Review

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★☆☆☆☆

“Worse experience ever”

Written on: 27/01/2015 by Wgray (1 review written)

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Once I paid the fee to Atlas I thought the rental was paid for until I got to Dollar rental company only to be charged an additional $93. I spent more going through you than I would have going through Hotwire or Priceline. Will not use this company again nor will I recommend it to anyone!… Read Full Review

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★★★★★

“Super positive experience with Atlas Car Rental”

Written on: 27/01/2015 by Sampson51 (1 review written)

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I recently rented a car through Atlas. My experience could not have been more positive. The car we got [through FOX] was an Altima with 5000 miles. It was clean and a pleasure to drive. The FOX staff were extremely professional and very helpful both on the pick up and drop off ends of the trip. My husband rents from them for his business trips and now I know why… Read Full Review

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★★★★★

“Great Deal!!”

Written on: 27/01/2015 by Bradley22 (1 review written)

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Atlas Chhoice chose FOX Car Rentals which was not on airport property. The shuttle takes 5 minutes and the Fox staff was very courteous. I upgraded to a Charger which performed very well. This was a 7 day rental. Definitely worth the off property inconvenience....It was 1/2 the price… Read Full Review

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★★★★☆

“MY EVALUATION OF THE ATLAS BOOKING SERVICES”

Written on: 27/01/2015 by Robinson26 (1 review written)

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I WAS VERY IMPRESSED WITH THE ATLAS SERVICE, ITS A SHAME THE CAR HIRE COMPANY FIREFLY WERENT ON THEIR GAME. WE HAD A LONG WAIT TO PICK THE CAR UP AT THE AIRPORT. THE CAR WAS BADLY SCRATCHED AND DAMAGED WHEN WE GOT IT. THEY HAD TO GIVE US AN ALTERNATIVE TO OUR CHOICE. HAVE WAITED SO LONG I ACCEPETED THE ONE SUPPLIED… Read Full Review

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★★★★★

“Great Price & Smooth Transaction”

Written on: 27/01/2015 by 177Erickson (1 review written)

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Rental was available as described with no hidden costs once in front of the provider… Read Full Review

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★★★★★

“perfect!”

Written on: 27/01/2015 by Dania479 (1 review written)

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Everything went smoothly. Car was great, service was great. I will definintely use Atlas Choice again for my next vacation rental… Read Full Review

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★★★★☆

“Excellent price, just check the details”

Written on: 27/01/2015 by nxJacobs206 (1 review written)

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Booking process very smooth, no issues and excellent, competitive price. A small problem with the closing time of the car depot- it closed 2 hours earlier than stated on the Atlas voucher. I managed to get the car back in time but this could have been an issue and did give me a much longer wait at the airport. Car was a Kia instead of VW, but new, clean and worked well. Service at car company was excellent… Read Full Review

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★★★★★

“Very smooth”

Written on: 27/01/2015 by dmcd21 (1 review written)

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Quick easy transaction. Good clean car. Quick drop off. Good price. I will definately use again… Read Full Review

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★★★★☆

“Car hire in the UK”

Written on: 27/01/2015 by IrishUKItaly (1 review written)

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As a frequent user of hire cars I can speak from long experience. Having searched via Rentalcars I found Atlas Choice to be the most competitive. Following the initial booking I had to extend the hire period which was easily done via Atlas Choice's website. Friendly staff at Stansted airport. My only suggestion to improve the service is to have more staff available to answer the phone - I tried to ring a few times the morning after picking up the car without managing to speak to… Read Full Review

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★★★★★

“Everything was ok Alles Bestens”

Written on: 27/01/2015 by BaileyHooper (1 review written)

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Wir hatten bei unserer Buchung keinerlei Probleme. Alles war in Ordnung und wir würden wieder bei Atlaschoice ein Auto buchen. Alles wurde nach unseren Wünschen erledigt… Read Full Review

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★★★☆☆

“Excellent Value (at first)”

Written on: 27/01/2015

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We got the car for les than a fiver - what a bargain, or so we thought. When we picked it up from Dickmann's we specified we wanted it full for full as we were only there for 48 hours and suddenly we were being charged for insurance for the two days - why they didn't use the credit card for the security deposit I shall never know, so from £4.90 we ended up paying just over £30.00. Most unfair and unclear charge scale I have ever come across when I have hired a car, which is roughly every six… Read Full Review

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