Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.9 / 5
79.5% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
? Ask our helpful community of experts about this product or company
Atlas Choice www.atlaschoice.com - Ask a question now

Media Gallery for Atlas Choice www.atlaschoice.com

Atlas Choice www.atlaschoice.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“they charge me 200€, i don,t know why...”

Written on: 31/07/2014 by 382McMahan (1 review written)

Visit www2.atlaschoice.com

they charge me 200€, i don,t know why...i hope to get it refound....and the don,t speak any english at all, even a single word… Read Full Review

Report this review
★★★★☆

“very good”

Written on: 31/07/2014 by FMERCIER (1 review written)

Visit www2.atlaschoice.com

Go rent is not directly in the airport of Lisboa, but they come quickly. The car was good and clean. We have to pay for the gasoline (120 €) when we come back, everything was ready, they bring us back to the airport. That's a good address. They speak french and it's more easy to understand… Read Full Review

Report this review
★★★★★

“Fantastic friendly service”

Written on: 31/07/2014 by Caro155 (1 review written)

Visit www2.atlaschoice.com

Express car hire were excellent. A member of staff was waiting for us at the airport, he took us to the local office where our rental car was waiting. Paper work was completed quickly. We were given excellent directions to Sami and the specific hotel we were staying in. Super car - Ford Focus. Another member of staff drove us from the office to the airport on return so we didn't have to walk with children and luggage. Excellent experience. Will definitely use again… Read Full Review

Report this review
★★★★☆

“A good experience”

Written on: 31/07/2014 by RobertoLindsay (1 review written)

Visit www2.atlaschoice.com

The office in Bilbao was very efficient and I found the staff very helpful and professional. Organising the pickup and the drop off was achieved without major delay and the location of the cars in relation to the desk was a bonus I was disappointed with the vehicle we were allocated, however. When I made the booking I had selected a Citroen C4 Grand Picasso. I understand that the small print normally has cars categorised and you are only guaranteed a car from the class but when we picked up… Read Full Review

Report this review
★☆☆☆☆

“Better go elsewhere”

Written on: 31/07/2014

Visit www2.atlaschoice.com

We had booked online and everything seemed straightforward. How wrong we were. Our car was to be collected from Atlaschoice partner Record Rent a Car. We arrived at Palma airport and had to wait in a queue for over one hour to reach the desk and show our licences etc. Service was indifferent at best and beware of administration fees which are added to the cost-they say these are standard for all hires. They also make you pay upfront for a tank of fuel even though the deal is full to full (they… Read Full Review

Report this review
★★★★☆

“the process at the rental shop when collecting the car...”

Written on: 31/07/2014 by abcd12340000000000 (1 review written)

Visit www2.atlaschoice.com

the process at the rental shop when collecting the car was long - we were there for about an hour. drop off times were not flexible at all. our car was due back at 10.30, I asked if we could deliver at 11.30 due to our flight and was told no. would have been nice to get some flexibility on this… Read Full Review

Report this review
★★☆☆☆

“Lost booking”

Written on: 31/07/2014 by richjo (1 review written)

Visit www2.atlaschoice.com

Couldn't contact company and waited 2 hours for car… Read Full Review

Report this review
★★★★☆

“Review with a caveat”

Written on: 31/07/2014 by MarielaAlvarez363 (1 review written)

Visit www2.atlaschoice.com

The car was good and the service fine but there were two caveats. One, the hire was not from the terminal, which for me was not a problem as the Hilton was en-route and I had time. It added an extra half an our at either end. Second was that travel by bus to pick-up was free. Travel back to the terminal on drop-off was £2.50. I had change. Others leaving the country might not!!… Read Full Review

Report this review
★★★★☆

“car was new and comfortable”

Written on: 31/07/2014 by petegee58 (1 review written)

Visit www2.atlaschoice.com

The car was clear and new. Shame I had to pay €100 for full insurance, could have included it in initial car hire… Read Full Review

Report this review
★★★★☆

“Doubtful start, good ending. ”

Written on: 31/07/2014 by T-Square (1 review written)

Visit www2.atlaschoice.com

This was my first time using Atlas, decided to try them out base on their pricing. I became a bit pessimistic after the 72 hrs had passed and my reservation was not confirmed, which Atlas stated a 24 hr period. I contacted Atlaschoice customer service department (pleasant experience by the way) and spoke with a rep. She assured my that I should receive one within the next 24 hr, and if I didn't I free to cancel at will no obligation. I did receive my confirmation within 24-hour and things went… Read Full Review

Report this review
★★★★☆

“seems the negativity was unfounded...”

Written on: 31/07/2014

Visit www2.atlaschoice.com

only read the horror stories online after we'd hired the vehicle, however, when returning the car there were no issues with with OK! rent a car who were the actual company hiring out the vehicle. Finding the location for the transfer bus to the car hire company was quite difficult at Palma airport as it was not on the same level as arrivals, especially in the middle of the night,, My suggestion would be to take high quality photos of the car including the wheels before you sign off for the… Read Full Review

Report this review
★★★★☆

“Great price for a service very good.”

Written on: 31/07/2014 by jcMcGraw275 (1 review written)

Visit www2.atlaschoice.com

Great price for a service very good… Read Full Review

Report this review
★☆☆☆☆

“Highly dissapointed”

Written on: 31/07/2014 by JohnathanMcCollum8 (1 review written)

Visit www2.atlaschoice.com

I have been using Atlas Choice since December 2013. In total 5 trips in the last 6 months. On this occasion i have no compliments but rather complaints. The car provided from First was in terrible condition including plenty dents and possibly a scratch in the windscreen which was missed by all. … Read Full Review

Report this review
★★★★★

“Good car, good service”

Written on: 31/07/2014

Visit www2.atlaschoice.com

Pick up of the car at the airport and return at the airport was easy and friendly. The car was clean, in good shape and reliable… Read Full Review

Report this review
★★★★☆

“Quick, easy and were on the road within 30mins”

Written on: 31/07/2014 by Jaidau363 (1 review written)

Visit www2.atlaschoice.com

The staff were very helpful and we were on the road within 30 mins… Read Full Review

Report this review
★☆☆☆☆

“A swindle!”

Written on: 31/07/2014 by RaynaMcDaniel137 (1 review written)

Visit www2.atlaschoice.com

When we wanted to take the reserved car and especially paid, the agency explained us that they had had problems with Atlas Choice and that of this fact we could not obtain from vehicle. We thus had to address another agency. We have to pay then 1200 euros for a car 7 places(squares)!… Read Full Review

Report this review
★★★★☆

“At the reception the employee was kind and fast. When...”

Written on: 31/07/2014 by lqMoore113 (1 review written)

Visit www2.atlaschoice.com

At the reception the employee was kind and fast. When I bring back the car everything was fast but very well explained… Read Full Review

Report this review
★★★★☆

“Good quality car and easy online service...”

Written on: 31/07/2014 by Shaylee127 (1 review written)

Visit www2.atlaschoice.com

The car was of a high standard - clean and ready plus not the usual 'used and abused' condition. The online service was easy and clear. However, I had to wait quite a time to complete the paperwork and collect - the local office (OK Car Rental) was extremely busy and only had 2/3 assistants - there were at least 8 renters in the queue before me. Adding to the wait was the 'sales pitch' from the assistants to try and sell extra insurance. I had already paid for all insurance and an… Read Full Review

Report this review
★★★☆☆

“i guess it was probably ok”

Written on: 31/07/2014 by Arielleu211 (1 review written)

Visit www2.atlaschoice.com

waited to get a mercedes but got a skoda fabia instead the car was ok, was clean but waited for something better the money i paid was quite high for this car i paid a very high scarcity premium for no reason the guy there couldn't help me more if i knew that potentially i would not rent a car and would grab a taxi instead in the first place … Read Full Review

Report this review
★★★★★

“Best car hire experience”

Written on: 31/07/2014 by AlyssaMorris (1 review written)

Visit www2.atlaschoice.com

very happy with the Atlas experience. the local supplier was very good. No nasty surprises at the end either. Recommend… Read Full Review

Report this review
overview
www2.atlaschoice.com