Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.9 / 5
79.7% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★☆

“perfect service! I'd enjoyed”

Written on: 23/07/2014 by mir2911 (1 review written)

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Every things was ok, car, personell, the only thing i dont't understand it's why the car is delivered with the empty fuel, it should be better the normal way to deliver full… Read Full Review

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★★★★☆

“Car Hire Beziers”

Written on: 23/07/2014

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National/Citer at Beziers Airport always provide courteous and extremely friendly service, the vehicles are excellent with the added benefit of a quick service. Booking though Atlas Choice meant we got a great price too… Read Full Review

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★☆☆☆☆

“Horrible customer service and wrong car available”

Written on: 23/07/2014 by Sydneyy385 (1 review written)

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The experience for this car renting was purely and simply horrible. Starting with the arrival : when getting to zadar were while we requested a 5 doors audi A1 we were told that we would get a Wolskwagen Up! with 3 doors. As we were 4 people in the car, with luggages, we did not have sufficient space in such a small car. It took almost 2 hours (waiting unde the rain) find a solution (with the rental team speaking very little english), given that at one point of time the rental employee almost… Read Full Review

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★★★★★

“Very well prepared, clean car which performed perfectly.”

Written on: 23/07/2014 by moDunlap133 (1 review written)

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The car returned 58 mpg which, I thought ,was marvellous. It was immaculately valeted. The only concern I had was that, having been told it had "one small scratch" I found 7 or 8 plus some larger dings. These were not an issue for me except that I had my card "blocked "for 1200 Euro as surety against damage whilst in my use. I had to point out the extra to the man at the pick up area to avoid the chance of me being charged on my return. I also took digital photo close ups. This might seem… Read Full Review

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★★★★☆

“We selected Atlas as they offered the best value. The...”

Written on: 23/07/2014 by marienka (1 review written)

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We selected Atlas as they offered the best value. The booking process was a little tedious as the website kept refreshing and scrolling up before I could enter the required information (thought it was a bug on my laptop, but the same happened on my husband's computer). It was also surprising to receive 6 emails, confirming various stages of the booking/approval process. While I like being kept informed about the status of a booking, I thought 6 emails was a bit excessive for a car rental. From… Read Full Review

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★☆☆☆☆

“bkb”

Written on: 23/07/2014 by bernieblanchard (1 review written)

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I arrived at Heathrow at 6.15 am and cleared customs and bag return by 7.15 am, I then, after asking several questions waited at the bus stop. The bus left the stop at 7.45 after a 15 minute wait and then went on a round the hotels route finally ending up at the Skyline Hotel at around 8am. I presented my papers which I thought would be straight forward and I would be on my way. I was then confronted with a request for an additional 140 pounds for the insurance to avoid having 1450 pounds being… Read Full Review

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★☆☆☆☆

“Terrible check in”

Written on: 23/07/2014

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We were a party of 10 booking 2 cars, in our party there were 6 children under the age of 5. When we got to OK rent a car there was a queue of around 8 people in front of us! We all let out a big sigh but stayed positive, there were 4 desks so even at 15mins per person we couldn't be waiting more than half an hour....oh how wrong we were!! After 45mins not one person moved! After 2 and a half hours we finally sat down at the rental desk...expecting some kind of an apology or reason as to why we… Read Full Review

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★★★★☆

“Good value car hire”

Written on: 23/07/2014

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Staff at rental desk at Stansted airport very helpful. Instructions on voucher gave wrong directions as to which desk to go to ( despite apparently being told several times). When I arrived at the wring desk, they still found me a car! Car was clean and with a higher spec than I expected… Read Full Review

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★★★★★

“Hire car Lisbon ”

Written on: 23/07/2014 by 77Dunlap (1 review written)

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Very good all round no problems with pick up and on return was running late so they met me at the airport to allow me to catch my flight as opposed to having to go to there office Friendly and happy staff Overall very good… Read Full Review

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★★★★★

“Car hire Corsica”

Written on: 23/07/2014 by Sebastien13 (2 reviews written)

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Easy to book, reliable and god value for money. Car was exactly as expected. No problems on either picking-up or returning the car. Highly recommended… Read Full Review

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★★★☆☆

“Corfu Car Hire”

Written on: 23/07/2014

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Car was OK although had to put some air in one of the tyres as soon as we left the airport. Only problem was that had to pay for a full tank of petrol and not given the option to return the car with a full tank.There was no way we could have used all the petrol for an 8 day car hire… Read Full Review

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★★★★★

“Car rental with Marbenjo Malaga”

Written on: 23/07/2014 by AdonisCahill185 (1 review written)

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Booked through Atlas Choice, which gave the best price for the specific type of car as I wanted an auto gearbox. Atlas Choice was easy to book on-line and I was kept informed throughout. The car was hired from Marbenjo, which is an off-airport rental company. The courtesy minibus was easy to find and the staff were courteous throughout. One tip I would suggest is to set the location as a favourite on the satnav before leaving the rental company. That way it is easier to find the rental… Read Full Review

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★★★★☆

“perfectly reasonable”

Written on: 23/07/2014

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We rented a compact for a week in Ibiza. The car was fine, the rate was good, and they didn't try to rip us off on petrol (leave full-return full. Lots of places have leave empty-return empty which strikes me as a rip-off.) The only problem was that the hire company was off-airport (hence the low rate), and the minibus shuttle could only fit 6 people - which was bad news for the 20 or so people who were waiting in the heat of an Ibiza afternoon. We managed to get on the first run, but some of… Read Full Review

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★★☆☆☆

“Not impressed”

Written on: 23/07/2014 by 416Allen (1 review written)

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I paid for a really good car for our week in Crete. I knew what the roads would be like, there were three of us (with three cases) and I wanted it to be fun. So, well in advance of our holiday I booked and paid for a Nissan X Trail. However, when we arrived at the car hire place in Crete, they attempted to give me a two door suzuki jimny. After much kerfuffle, and them trying to convince me that this was the car I had booked (!) they suddenly came out with an improved car - but still nowhere… Read Full Review

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★★★★☆

“review of Atlas Choice”

Written on: 23/07/2014 by CierraKeith (1 review written)

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I have never heard of this place and I stumbled upon it. Chose it because pick up and drop off was at the airport. As it turned out, Atlas Choice is a broker and the car rental was actually from Dollar. Brand new car so no complaints… Read Full Review

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★★★★☆

“nice car but not very gentle our deliver”

Written on: 23/07/2014 by Dayanarai86 (1 review written)

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I thank you very much. We had a wonderful experience but our deliver was not very nice. They were not very helpfull… Read Full Review

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★★★★★

“Quick,easy and good value”

Written on: 22/07/2014 by Gemmaz405 (1 review written)

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Wanted a small car for a short trip, atlas choice booking was easy, confirmation arrived immediately and was very good value. Am going away in August and will be booking with Atlas again. … Read Full Review

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★★☆☆☆

“Good car, poor service”

Written on: 22/07/2014

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The car itself was fine but we had to wait in a queue for well over 2 hours to collect the car. When we did get the paperwork sorted the car still wasn't ready and we had to wait for it to to be cleaned. I had pre-booked a car seat for my 5 year old and had to argue to get a seat with a back and sides as opposed to a booster cushion. On returning the car we dropped it off fairly quickly but the wait for the shuttle back to the airport was over 30 minutes. The local agent was OK cars. I would… Read Full Review

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★★★★★

“Keen pricing, tidy vehicles, very friendly and helpful...”

Written on: 22/07/2014 by TristanSullivan (1 review written)

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Keen pricing, tidy vehicles, very friendly and helpful staff. Would definitely use This company again… Read Full Review

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★★★★☆

“Holiday to cyprus ”

Written on: 22/07/2014 by OmarMcCallum481 (1 review written)

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hired cars from atlas choice many times as we visit cyprus two - three times a year and are always happy with the service and condition of the vehicles which we get and always found thay are value for money for two weeks stay always clean & tidy . But the only thing I would say is this time we had a Picanto which the fuel tank holds 35 litres and we were charged £54.00 (sterling) for a full tank, the price at the moment is £1.28 approx per litre so if my sums are right it should have been… Read Full Review

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