Atlas Choice Reviews - www.atlaschoice.com

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
37069
77.9% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Atlaschoice Car Hire provides outstanding value rentals at more than 12,000 locations Worldwide. We have No Credit Card surcharges, Low Deposit options for advance bookings and outstanding customer service.
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Latest Reviews

★★★★☆

“Good value”

Written on: 03/08/2015 by NaimaGuthrie94 (1 review written)

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Good value for money with a small clean car. The staff were friendly and helpful and responded really quickly to email contact for a change of return time. There was one drawback that we were not aware of - the pick-up was a little walk away and operated out of a service station. this made for a slower collection and return with our baggage. H Howe… Read Full Review

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★★★★★

“Great Value and No hassle”

Written on: 03/08/2015 by 255McCaffrey (1 review written)

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We have booked a car through Atlas Choice several times now when we have been to Corfu. We have yet to find a better value deal. The cars have always been clean and reliable and the staff helpful and friendly. The only thing I can say negative is the Excess quoted online has not always been the same when we sign for the car… Read Full Review

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★★★★★

“Good value car hire”

Written on: 03/08/2015 by mjRafferty387 (1 review written)

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Excellent value car hire. But of a wait for the car as desk was very busy but did what it said on the tin… Read Full Review

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★☆☆☆☆

“Complete bandits”

Written on: 03/08/2015 by Ianbbbbbbbbbbb (1 review written)

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We hired a car through atlas choice but the car came from Click & Rent in Valencia. Firstly despite paying Atlas for insurance, they hard sold us insurance, and then we had to pay Click & Rent €1000 to cover possible damage. Then we had to pay €35 for not taking petrol from them. Then they gave us a car covered in scratches, so it wasn't possible to record them all, and then predictably discovered 3 tiny marks on a panel with plenty of other marks, and charged €300. Click & Rent are… Read Full Review

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★★★★★

“Very Good Value”

Written on: 03/08/2015 by xgrusinffn (1 review written)

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it all worked extremely well. The car was ready on our arrival and did us proud… Read Full Review

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★☆☆☆☆

“NEVER USE GREEN MOTION CAR HIRE”

Written on: 03/08/2015 by nigelsoan (1 review written)

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I arrived at the Green Motion company hire desk and handed over my hire documents, the girl behind the desk then asked for my DVLA hire code or my National Insurance number. I asked why and was advised that this was needed to check whether i had any penalty points or convictions. When i advised them that i had neither i was told that it was against the law for them to hire me a car. SO NO CAR HIRE TOOK PLACE. I am not aware of being told when hiring the car that these documents were needed. I… Read Full Review

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★★★★★

“Great car, excellent customer service!”

Written on: 03/08/2015 by VRB98 (1 review written)

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Our car rental experience was great from start to finish. We have used this company before and will definitely continue to use them in the future. Customer service representative at the airport was very nice and our car was brand new, super clean and a great ride. The price was fair compared to other car rental services. And the return was quick and easy… Read Full Review

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★★★★☆

“Albanian car hire”

Written on: 03/08/2015

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Very friendly service from company close to the airport terminal. Car was almost new and in very good condition. Beware - many roads in Albania are at best poor and at worst almost unusable in a 'normal' car. Stick to the new main roads if possible. The concept of a breakdown service doesn't seem to have reached Albania yet! Make sure you are very clear about what to do in the event of an accident / breakdown… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 03/08/2015 by Cthroop (2 reviews written)

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Turned up to utter carnage had to wait an hour to be allocated a car then told had to pay cash for child seats and toll. No one even showed us the car was only given a reg number and told that we needed to get the car out within 10 mins or we would have to pay the parking charges. The car was in such a bad condition I am surprised it actually made the trip. On return pulled into the car park only to be told that we had to pay the car parking charges again any way they can extract money from… Read Full Review

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★★★★☆

“Fast, cheap and kind”

Written on: 03/08/2015 by cyeste (1 review written)

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We rented the car with less then 24 hours before we travel and the service was quite good. I día not like that the model i rented on the web was not the model i finally rented. The personas at the dental desk were really nice and helpful. I would reccomend this web again as it was easy and fine to navigate through the site. I am really happy with this service… Read Full Review

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★★★★☆

“Just the job”

Written on: 03/08/2015 by Niamhb1 (1 review written)

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Car was ready and waiting when I got to the airport,very quick through the paper work. If I was being picky I could have done without the extra sales pitch as I had already purchased what I required. On return the change over was very efficient and the courtesy bus drivers very polite and helpful. I can recommend this company to anyone. By the look of all the cars on the lot I would say they were all under 6 months old… Read Full Review

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★★★★☆

“All Good under the Hood”

Written on: 03/08/2015 by Soren122 (1 review written)

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Best price i found on line. Car I hired smelt of tobacco (Budget) On return I was told that I could have asked for a change . So happy to use again… Read Full Review

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★★★★★

“Friendly and fast”

Written on: 03/08/2015 by Killiany91 (1 review written)

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Friendly staff and quick service, was in and out in 20 mins and car was an upgrade on what i ordered. Would definitely use again… Read Full Review

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★★★★★

“Great local service”

Written on: 03/08/2015 by MinaOwen (1 review written)

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Pick up from the airport was really easy and not having to wait in the heat was great! The staff at the office were friendly and helpful and gave great advice and recommendations. The car was clean and what we expected (others in our party booked through a different company and got cars that were scratched and were given a key that was held together with sticky tape!) We didn't have any problems with the car so were unable to make use of any other service but drop was just as easy and the… Read Full Review

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★★★★☆

“Good value for money! ”

Written on: 03/08/2015 by Shields74 (1 review written)

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Excellent provider. Initially I was concerned for finding it difficult to locate the cars as we were not told where we should go to collect the cars. Eventually we located the men holding cards with our names on it. I felt that perhaps they could of emailed us to let us know that this would of been the case saving us time looking through the various stalls for car rentals. Paper work and card payment was a bit of a mess really, we were sorting all this out on the hoods of the car with merely a… Read Full Review

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★☆☆☆☆

“I did not use the service”

Written on: 03/08/2015 by mmacoliveira (1 review written)

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I am not a regular customer. I don't expected rent any car for the next years and I am not sure that I will choose your company to satisfy this pretention. So, I prefer the devolution of the value already paid (196,16 Euros) best regards … Read Full Review

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★★☆☆☆

“Sol Mar - never again!”

Written on: 03/08/2015

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Sol Mar tried there best to pressure sell me into getting further insurance that I did not require. When returning the car they kept me waiting an hour, saying that if I had taken the extra insurance I could just have dropped the car off with no wait. They they scrutinised the car much more than when I collected it, trying there best to get further money from me. Another couple that dropped there car at the same time were charged €240 for the smallest hardly noticeable mark. Which I was… Read Full Review

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★★☆☆☆

“BEWARE OF INSURANCE SCAM WHEN PICKING UP CAR AT DESINTION”

Written on: 03/08/2015 by TRUDYTWIN (1 review written)

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ATLAS were fine, booking was easy, no problem at all with online booking. We had a problem when we got there. We had purchased insurance when booking with your company. When we got there they told us to upgrade to THEIR premium insurance package at a cost of €80 or they would take €1500 (!!!!) from my credit card and refund it when we took the car back undamaged! My husband told them what a SCAM it was but seeing as my credit card did not have funds on there, we had to go with the… Read Full Review

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★★★☆☆

“A distinctly mixed experience”

Written on: 03/08/2015 by BarbyBoy (1 review written)

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Efficient on-line booking process in the UK but let down somewhat by lengthy delays at vehicle collection. Forced to wait 30 minutes whilst the local agent insisted on waiting for another client's flight to arrive, then had to be driven off-airport to collect the vehicle before returning to pick up other members of our party. Car was of the type / model described, but was a hard-used / well-worn vehicle - covered in scratches, bumps and damaged exterior trim; wing mirrors broken and the… Read Full Review

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★★★★★

“positif”

Written on: 03/08/2015 by Ethen254 (1 review written)

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positif car nous sommes tout à fait satisfaits de notre location : l'amabilité du personnel Goldcar à Lisbonne, le bon état de la voiture louée, le tarif très attractif pour 15 jours, la rapidité-efficacité du rendu en fin de location, donc vraiment, TOUT BIEN ! Nous ne manquerons pas de revenir vers vous pour notre prochaine location de voiture… Read Full Review

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