Carrentals.co.uk Reviews

★★★★☆
4.4 / 5
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Booking for Coventry UK”

Written on: 19/06/2013

Went to several sites , found this one offered the best value for my specific needs. Booking successfull and without incident however not requested to show all documents staed on booking voucher to be required. Also told on voucher that debit card not acceptable but accepted by rental company (Avis). One concern was that as I was booking for the same day to receive a message that the reply would be within 72 hrs was a little disturbing however this reply came through ver quickly and I... (read more)

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★★★★☆

“Quick easy booking”

Written on: 19/06/2013

Good experience for booking, clear information simply explained (read more)

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★★★★★

“Easy and reliable”

Written on: 18/06/2013 by Currawinya (3 reviews written)

This was my first experience of using Carrentals and I found the website easy to navigate. Although I have independent damage waiver insurance I was impressed that this was offered so prominently and for a reasonable price. It is very worthwhile having this extra cover as it can save a lot of worry and hassle. I chose Carrentals as the provider and this was placed with Europcar's city office in Glasgow. They were very professional to deal with and I was very pleased with the car. (read more)

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★★★★☆

“Best value Hire”

Written on: 17/06/2013

Quick and easy to book and best value quote. No hidden credit charge fees. (read more)

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★★★★☆

“easy car hire”

Written on: 17/06/2013

Only thing I was not happy with was the fact we where picked up and taken to the hire site off the airport and we where not informed of how to find the pick up point other-wise the hire was good and easy. (read more)

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★★★★★

“Car Hire Comparison”

Written on: 17/06/2013

I found this site very easy to navigate with good options for car hire across a variety of vendors, car types, pickup/drop off points. It was easy to do a comparison and I was happy with the results of my search and ultimate choice of vehicle and conditions. Highly recommended. (read more)

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★★★★★

“review of car hire”

Written on: 16/06/2013

second time I have used this site in the last couple of months - saves having to enter all personal details each time. Fast, efficient, time saving and easy to use. (read more)

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★★★★★

“best ever”

Written on: 16/06/2013

look no further.I've trolled loads of hire sites and 121 offered best deal to meet my needs.easy to understand lay out by carrentals so choice was excellent with unbeatable prices;no hidden extras;rapid response in sending voucher email upon confirming my details.Can't wait to start holiday. (read more)

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★★★★★

“So simple!”

Written on: 15/06/2013 by LewisW (1 review written)

The site was well laid out and easy to navigate. Booking was so easy. I will definitely use this site again, and recommend it to my family and friends. (read more)

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★★★★☆

“Quick and efficient ”

Written on: 14/06/2013

Good efficient service with little mither. Would use again. (read more)

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★★★★★

“good price and nor problems at rental from good car...”

Written on: 14/06/2013

good price and nor problems at rental from good car provider (read more)

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★★★★★

“All went to plan.”

Written on: 13/06/2013

From going on carrentals website to handing the car back in the resort,everything went perfect.Five minutes to book the car and insurance.Same time to print documents.The car which was a latest vw polo was ready and waiting.then handing it back was very simple.Will definateley use carrentals again. (read more)

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★★★★☆

“I've used this site many times”

Written on: 13/06/2013 by mbenasher (1 review written)

They always find the cheapest deal and have never had any problems. Too bad the excess insurance is no longer included in the price. It was much nicer that way. (read more)

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★★★☆☆

“HIGGIES HOLIDAY 2013”

Written on: 13/06/2013

AVERAGE PRICE AND YOU GETS WHAT YOU PAY FOR, SO BE WARNED. COLLECTED THE CAR FROM ORLANDO RENTALS FUEVENTURA ON A 5 DAY HIRE. RECEPTION SERVICE GOOD. NEVER REQUIRED THE EXCESS DAMAGE WAIVER THOUGH, THE CAR HAD A MARK/DENT ON NEAR EVEY PANEL INSIDE AND OUT. NASTY SMELL FROM THE A/C UPON STARING THE CAR IT DID CLEAR THOUGH, OR WE LOST OUR SENSE OF SMELL. ON DAY 4 HAD TO TAKE THE CAR BACK A/C BROKE TOTALLY. NO PROBELM THOUGH, THE RECEPTION AMMENEDED THE BOOKING AND WE LEFT WITH ANOTHER CAR.... (read more)

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★★★★☆

“Great Hire Price”

Written on: 13/06/2013 by ravi4259

Very easy to use the website. Great prices. The only downside I found was that when paying, the car hire charges went through but the insurance didn't as a message said that the card was declined. How can this be when I am paying the total amount for both. I found this quite difficult to understand. The other problem I had was that the number to call to sort out the insurance started with 0871. I was not very happy when I found out how much it would cost me to ring this number from USA. (read more)

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★★★★★

“city airport”

Written on: 12/06/2013

really easy to get to and very little wait time will use again (read more)

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★★★★★

“What a great site!”

Written on: 12/06/2013

Have always found that Carrentals site is amazing, best one there is for getting quick and easy quotes on car hire in the UK. Some of the he firms that one is directed to can be not quite so efficient in their site navigation, but Carrentals is great! Have been using the Carrentals site for 6-7 years! Excellent!! Can't say a bad word, find all that they do absolutely great! (read more)

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★★★★☆

“Happy holiday hire ”

Written on: 11/06/2013 by ClosDonne

Easy booking, good website, reception OK, didn't like the large deposit actually taken from my credit card and don't know yet if it has been returned. Normally just an imprint of my card is all that is required. Car was OK but high mileage and a bit battered, but it went fine and did the job. Returning car was simple and we were not kept waiting. All in all a good experience and will use again ( have used several times already) perhaps a better car next time!! (read more)

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★★★★★

“Brilliant”

Written on: 11/06/2013 by Siobham21 (2 reviews written)

We used car rentals to sort our car hire in Portugal this year and probably saved about £70 on the price we normally pay. Very impressive. (read more)

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★★★★☆

“Easy to see what you are getting!”

Written on: 11/06/2013

So far pleased with the booking process easy to use website, and find out terms and conditions of car hire. As with many things so much choice and decisions to make, but this process straightforward in making my booking. (read more)

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★★★★☆

“easy, quick and fast!!”

Written on: 11/06/2013

In general everyhing was particulary easy and quick. There is a very good mention of what is covered and what is not and in the final step it comes a highlighted window offering a insurance to avoid next problems in cause of an accident. It only took me 4min to hire my car and I was not thinking to hire one, I was only checking prices. (read more)

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★★★★☆

“On my Way”

Written on: 11/06/2013

The service is as quick and easy as you can make it and the prices and conditions are easy to view..I clicked on the car and I was ON MY WAY to see my family and friends in the UK.I dont like the idea of paying 2 weeks in advance but if that is the policy then the price you gave to me was very competitive. (read more)

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★★★★☆

“car hire review”

Written on: 10/06/2013

cheap car and easy booking. it would be good to be able to see the hire companies T&Cs earlier in the process, ie before you enter all the details so you can compare. additionally some companies have an out of office charge £50! and this wasnt included in the initial price compare. (read more)

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★★★★★

“Great rental company”

Written on: 09/06/2013

The car was beautifully clean and high spec. It had satnav which was a real bonus when travelling abroad where there were few English speakers. Easy to get and take back out of hours at the airport. (read more)

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★★★★☆

“Good comparison site”

Written on: 09/06/2013

Easy to use price comparison site that offered good, competitive prices. There were no hidden surprises when the booking was confirmed, such as limited mileage and hidden one-way fees. (read more)

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★★★★☆

“I have booked through carrentals.co.uk on many occasions”

Written on: 08/06/2013 by RevNev (1 review written)

I have booked through carrentals.co.uk many times and have never been disappointed. This is the reason that I keep coming back! I like the immediate comparison with a range of suppliers and I have consistently found that the site offers the cheapest options - I know because I have compared to others available. I've also never had any trouble when picking up the car at the requested depot. Well done on excellent service! (read more)

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★★★★★

“After checking many other car hire sites it was good...”

Written on: 08/06/2013 by johngreene (1 review written)

After checking many other car hire sites it was good to find a site that was easily accessed,plus a very fair price and no hidden extra's.I would certainly reccomend this site to family and friends. (read more)

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★★★★★

“Best website for UK carhire!”

Written on: 08/06/2013 by hunterqs (1 review written)

The booking was easy giving best price and terms and conditions making the choice so easy! Do not look anywhere else but Carrentals (read more)

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★★★★☆

“no hidden charges”

Written on: 07/06/2013

I LIKE THE "NO HIDDEN CHARGES" AND EXCELLENT PRICES YOU OFFER. I HAVE BEEN RENTING CARS AT CARRENTALS.CO.UK SINCE 2009 AND HAVE ALWAYS HAD EXCELLENT SERVICE EVEN IF I HAD TO CHANGE SCHEDULES OR EVEN WHEN I HAD A FLAT TIRE. (read more)

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★★★★★

“Fantastic”

Written on: 06/06/2013

Excellent, very easy to book and complete in a few minutes. (read more)

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★★★★★

“Easy to use, good prices”

Written on: 05/06/2013 by phaedra2005

They always keep you updated about changes and good deals via email. It prompts you to look for a quick vacation. The website is easy and quick to use. I was booked and deposit paid in less than 5 minutes. The pricing shows all decent car hire companies, and makes it easy to choose. You spend less time using Carrentals.co.uk that searching the individual car hire companies. Carrentals.co.uk is the easiest way to hire a car. It may be better to show the discounts on each one to gauge the... (read more)

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★★★★☆

“Easy to use”

Written on: 05/06/2013

I accessed this site via my smartphone. It was very straightforward to use and quick. The only thing I didn't like was the continual pop ups for the additional excess insurance -ie did I want any. A good thing to buy before you go but cheaper if buy an annual policy - well, if you need to of course. (read more)

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★★★★☆

“Cheap and Easy”

Written on: 05/06/2013

I've used this service before with no hitches. However, the excess insurance is much cheaper by dealing direct with the approved company itself (Questor) - not too sure I understand this! The hire company I've been booked with is Hertz, who've caused me upsets in the past, but I've no choice in the matter even though I said I wouldn't deal with them again. Enterprise, through the site, was a much better experience at Easter, but if Hertz have the bargain this time I'll go with it.Let's hope... (read more)

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★★★★☆

“Delivered car as booked!”

Written on: 04/06/2013 by JohnfromLondon (1 review written)

I booked a 6 seater and was very happy with the Nissan model provided. There was plenty of room for our group and luggage. The Firefly counter was also quicker than other companies. Car was also fuel efficient - good mileage. The only negative was that having bought insurance when booking we were presented with insurance offer by Firefly that we felt obliged to take as our excess payments were very high. In future I would not bother with UK insurance. (read more)

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★★★★★

“Our holiday in Italy with carrentals”

Written on: 04/06/2013

Our car hire booking through carrentals followed a considerable review of car hire companies and I found your website easy to use and informative. It was also the only site that spelt out clearly the insurance implications of driving in Italy. Your booking through Sixt went without fault and was very efficient. The car was excellent and everything we could hope for, this was a big benefit and made driving a good experience throughout. The airport transfers were efficient and the staff very... (read more)

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★★★★★

“Excellent”

Written on: 04/06/2013 by Elainebing (1 review written)

Very easy site to use and plenty of different types and makes of cars to choose from. The website is straight forward to use, just step by step. Will use this site again and already have used it! Keep up the good work. (read more)

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★★★★☆

“one stop shop car and insurance, easy !”

Written on: 03/06/2013 by Builderpete

Easy to find, easy to use, well explained as you proceed. Best prices on offer and good advice. Follow up was quick and accurate, I have never had a better system to use in arranging car hire abroad. As with all car hire, the additional insurance is always pushed, but there are chaeper and more comprehensive insurances on offer through other means that give excellent cover on all additional risks, when hiring a car. (read more)

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★★★★★

“Easiest and cheapest car hire search”

Written on: 02/06/2013 by winstonhawk

We used Carrentals to book our hire car for our holiday in Greece on the small island of Skopelos. At first I thought that as we were wanting to find a car in quite a remote location, that the site might struggle to find any competitive prices for hire but I was very much mistaken. The site was very easy to use, all they needed were the dates of my travel and my age. It was very quick to search a number of companies and offered up some surprisingly cheap prices from a number of companies.... (read more)

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★★★★☆

“easy and uncomplicated”

Written on: 02/06/2013 by Hillman53 (1 review written)

The site is easy to navigate and as all the options are displayed for all types of vehicles it is relatively easy to find the price and type of vehicle you are looking for. The only area I would like to see improved is the additional free extras such as free second driver etc it would be nice to have pre warning of an extra like a flashing banner or something. (read more)

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★★★★★

“I am a regular user of the site and have always been...”

Written on: 02/06/2013

I am a regular user of the site and have always been happy with the suppliers and service offered. I always recommend your site to friends. Excellent service - many thanks. (read more)

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★★★★☆

“It's simple to book and hidden extras. Choices...”

Written on: 02/06/2013

It's simple to book and hidden extras. Choices available are excellent. I will always book a car through this site. Only one suggestion, they should give details of the car like fuel efficiency. (read more)

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★★★★★

“Straightforward and easy”

Written on: 31/05/2013

Fast, easy to understand search with an excellent spread of results. Unlike some sites, the fact I live in Europe yet still also bank in the UK was no problem and I could choose which currency to use. I have come to accept that all car hire quotes are given without the excess option so didn't particularly find having to add this later a major problem although a caution about this extra fee would be welcomed on the home page. (read more)

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★★★★★

“easy car renting”

Written on: 31/05/2013

Very satisfactory, easy site to navigate, efficient, no hidden extras. Good prices. They answered my email speedily.I will use this site again and recommend it to family and friends. (read more)

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★★★★☆

“Good service”

Written on: 31/05/2013

Good service, nice clean car (read more)

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★★★★★

“Perfect website. The car rental is cheaper than the...”

Written on: 30/05/2013 by light.emotion

Perfect website. The car rental is cheaper than the actual car rental website. The service is very good, and the website is very simple. I would reccomand the website. (read more)

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★★★★★

“Super Easy & Fast! ”

Written on: 30/05/2013 by SophieDay

The process was quick and efficient and the prices they found were the most competitive on the market. I will happily use Carrentals.co.uk again and recommend them to friends and family. Very happy with my booking and the service they provided. Thank you! (read more)

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★★★★☆

“Nice and easy”

Written on: 30/05/2013

Easy to use. Would recommend to others. (read more)

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★★★★★

“Always use this site!!”

Written on: 30/05/2013

I love carrentals.co.uk, it's easy to use, information is displayed clearly and it always comes up cheaper than all other websites. I use it to book cars for my personal trips and also business travel. (read more)

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★★★★☆

“Painless Car Hire”

Written on: 29/05/2013

Great value, good website onformation and Hiper were an excellent hire company. (read more)

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★★★★☆

“service excellent”

Written on: 28/05/2013 by JanandSteve00 (1 review written)

There were clear instructions where to pick up the shuttle bus to depot. Staff were very friendly and the car was brand new. No long queues as there were plenty of staff to attend to customers. Maps supplied and clear instruction for return. Only negative for us was policy of full to empty as we returned car just below half way despite touring about! (read more)

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