Carrentals.co.uk Reviews

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★★★★☆
4.4 / 5
95% of users recommend this
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Carrentals.co.uk

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Latest Reviews

★★★★★

“Cheap and easy”

Written on: 15/03/2015 by Molonkee (1 review written)

Got quotes of around £200 for a weeks car hire in Florence at the end of July from many companies and comparison sites. These guys came in at £135 with no hidden extras (unlike many others). Excellent price and easy booking process. Very happy and would recommend based on the booking experience. Hope the booking experience translates to reality when we arrive in Italy!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 12/03/2015 by AleahGraham237 (1 review written)

Easy to use service which fulfilled our every need… Read Full Review

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★★★★☆

“Pleased the site worked well with no glitches. All...”

Written on: 07/03/2015 by mjLong97 (1 review written)

Pleased the site worked well with no glitches. All very easy to follow. Range of vehicles very good… Read Full Review

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★★★★★

“'SUCH' simple undaunting car hire”

Written on: 02/03/2015

Very easy to pick and choose your vehicle, quick service on screen and via email making it very simple for anyone to use so will be using this site again… Read Full Review

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★★★★★

“Easy easy lemon squeezy”

Written on: 25/02/2015 by 67sharp (1 review written)

Great price and easy to book - would recommend as still uses main stream rental companies… Read Full Review

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★★★★★

“Great!”

Written on: 21/02/2015 by Funkyspace (1 review written)

Easy to book, excellent customer service on arrival and great vehicle. Prompt refund of deposits after returning the car. Can't fault the whole experience… Read Full Review

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★★★★★

“So easy to use”

Written on: 17/02/2015 by geoffsomer (1 review written)

Quick and simple to use. Gets the job done quickly with no complications… Read Full Review

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★★★★☆

“Permits a good cheap tariff from Hertz...”

Written on: 13/02/2015

Smooth booking process - the only drawback being that you have to print out a voucher to take to the hire company rather than it being sent electronically. Collection on a saturday was always going to take a while - but that isn't the booking company's problem. Is Hertz still available? Looking a prices in the future, it isn't being offered at the moment which is a shame because it is the most convenient collection point from where I live… Read Full Review

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★★★★☆

“Easy peasy”

Written on: 13/02/2015

Looked at loads of sites and this produced the best deal for what we wanted (automatic- seems pretty rare!). Very fast processing- booked at 11pm and confirmation and voucher appeared by 1pm. Would recommend to others no problem… Read Full Review

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★★★★★

“Simple, Cheap and hassle free”

Written on: 02/02/2015 by AndrewWalker (1 review written)

Excellent service, easy use of website and first class customer service. The allocated vehicle was a 8 seater and perfect for our family of seven. We hired a sat nav which was needed and the week's hire was perfect… Read Full Review

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★★★★☆

“Quick and cheap ”

Written on: 01/02/2015 by RogerPutnam269 (1 review written)

Quick identifying the cheapest car hire options, nice and easy… Read Full Review

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★★★★★

“Fab website”

Written on: 24/01/2015 by Wren100 (1 review written)

Booking experience was great, all the information was clear and great offers to pick from. Clicking through finding just what I wanted and at a great price made my day. Confident now that the car will be good too. Thank you!… Read Full Review

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★★★★☆

“Miami car hire”

Written on: 24/01/2015 by AnnFranklin173 (1 review written)

the excess insurance was confusing it only appeared after booking ,but i like the clear insurance details (unlike US sites that try to confuse) I will book again as i trust this site… Read Full Review

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★★★★★

“Booking system”

Written on: 10/01/2015

absolutely brill, so easy. Hope the service in Australia is just as good… Read Full Review

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★☆☆☆☆

“UNETHICAL & RUDE....WILL NEVER USE AGAIN !!!”

Written on: 22/12/2014 by 467North (1 review written)

We rented a car for pick up after long haul travel & paid in full 3 mths in advance. Pick up time was 9am but due to delays we arrived at 12pm to be told we had missed the 2 hour grace period for pick up & our car wasn't available. The only way we could leave with a car was to pay an EXTRA 680 pounds over & above our original booking ( they had already held this money for 3 mths).  No amount of references to customer service/ terms & conditions will ever convince me this us right. DO NOT… Read Full Review

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Carrentals01's Comment

Written on: 05/01/2015

Hi there

Thank you for taking the time to review our company.

We are very sorry to hear that you are not happy with your car hire experience or the customer service you have experienced.

As Carrentals.co.uk is a car hire comparison site, we don't supply car hire ourselves. Car hire is provided directly by the many suppliers we work with and we recommend that you get in touch with them directly so that they can help you with this.

Please be assured that we take customer satisfaction very seriously and should the service provided by any of the suppliers we work with fall short of customer expectation, we would want to know about it so that feedback can be taken on board and the suppliers can improve their service for future customers.

If you booked through our Carrentals.co.uk booking engine, please can we ask you to contact our customer support team via the contact form on our website as they will be happy to look in to this for you.

Kind regards,

Carrentals.co.uk

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★★★★★

“Fast effective great prices.”

Written on: 21/12/2014

Never used this site before but found the whole experience so easy - fast effective and great prices - I was in a hurry but that was no problem at all confirmations etc., also spot on… Read Full Review

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★★★★☆

“easy to use and very cheap”

Written on: 20/12/2014 by Conwayhz397 (1 review written)

This is a review for the web site. Have to wait and see that it all works out. Site could use a back or compare button, since same types of car are liste without showing any difference. DiscoverEd some links back at the top of the page in the end. Overall very good… Read Full Review

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★★★★★

“Very good site”

Written on: 27/11/2014 by LeannaMay (1 review written)

Easiest to use and got me the best possible price. I travel to Ireland every 6 weeks and never before have I had such a good price on car rental… Read Full Review

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★★★★★

“ten from len”

Written on: 21/11/2014 by mattsmithleeds (1 review written)

really easy to book and really low prices and simple to do ive used over 10 times now ? ive thoroughly recommended to family and friends and they in turn have used the site and found it the same ! well done and thanks v much… Read Full Review

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★★★★☆

“On line booking is fine, only critisism is that the...”

Written on: 14/11/2014 by DesiraeSinclair (1 review written)

On line booking is fine, only critisism is that the car rental company is not shown till after payment is processed. Regrettably you have again booked us with Firefly which entails long queues for up to 2 hours at their reception. They are always understaffed, their documents are not pre prepared and their personnel can be rude and pushy. Please show your preferred rental company earlier in the process or better still give your customers a choice… Read Full Review

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