Economy Car Rentals Reviews - www.economycarrentals.com

★★★★☆
3.6 / 5
69% of users recommend this
  • Customer Service

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Latest Reviews

★☆☆☆☆

“Appalling company”

Written on: 28/01/2015 by Gloriapalace (1 review written)

Have dealt with many companies abroad in the past but this company is by far the worst. Would never use them again. We paid up front insurance when we booked the car to cover tyres windscreen undercarriage and CDW excess. On the face of it the cost was excellent but by stealth the local agent at the airport added a local insurance even though they were told we had full cover and refused their own. Admittedly I never noticed that it had been added but obviously they try it on hoping you don't… Read Full Review

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★★★★☆

“good ”

Written on: 26/01/2015 by MohammedForsyth94 (1 review written)

I made reservation very easy, but I do not know how can I get car… Read Full Review

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★☆☆☆☆

“Very poor service put my family in danger and overcharged ”

Written on: 25/01/2015 by Demarcuso51 (1 review written)

This company subcontracts the hire to poor providers who they have no control over and when things go wrong Economy Car Rentals have no interest in fixing things . The way this works is you when you book you pay an initial fee directly to Economy car rentals . Who then send you a voucher to present and you pay the car hire provider selected by Economy Car Rentals locally. This is our experience : Met the rep of GVA car hire in Geneva ok He then spent 45 minutes wandering around the car park… Read Full Review

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★☆☆☆☆

“ watch our for EconomeRentals companythe company...”

Written on: 23/01/2015 by LukaszDukat (2 reviews written)

Dear user, Watch out with the company. They make our trip to Toscania nightmare. Please note that 30th of October we send compliment e-mail. Until 23rh of January any feedback. - When we arrived the car rental company was closed (we added number flight to reservation process to be secured due to delay). We were late 30 minutes and we find out from other company that the representative closed the office two hours earlier. We were sleeping with children at the airport and lost first night in the… Read Full Review

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★☆☆☆☆

“Don't use economycarrrentals.com - horrible experience”

Written on: 22/01/2015

I rent a car using the economycarrentals.com site. I got my bill and my voucher, but when I picked up the car I was told there is a fee not included in the initial price. The fee was almost half of the initial total price and was nowhere specified, not in the voucher, not in the payment details. Don't get fooled by the shown price, you may get a different price when you pick up your car, Better go to a site where they show all the fees upfront… Read Full Review

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★☆☆☆☆

“Never rent with Economy”

Written on: 22/01/2015 by nnikuina (1 review written)

Typical cause of misrepresentation. Never book with Economy. I rented car through Booking.com with Economy for my trip to Costa Rica for the stated price of $300.00 for 11 days. I have collision damage insurance with my credit card. I was really surprised when liability insurance wasn't included in the price of car, a fact that was not disclosed when I initially booked the car. When I came to pick up the car, I was given the following choices: 1. Pay double the price I was initially quoted… Read Full Review

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★★★★★

“Kept It Simple Streamline”

Written on: 22/01/2015 by Tomw1901 (1 review written)

What a refreshing experience with Economy Car Rentals, compared to other agencies. Their web site is simple and clear and does not require the latest computer software to view. They are very clear on the rental costs and details are easily found and viewed. Their tips are fantastic, as are their printing steps upon confirmation. Oh, yes, above all, their prices are very competitive and the best I found. Tom… Read Full Review

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★☆☆☆☆

“at your own risk”

Written on: 20/01/2015 by andfuller (1 review written)

They refused to take ownership of an issue where we were delayed 2 1/2 days and almost forced to take a car with entirely bald tyres. I have since achieved redress with the car hire company...do you think ECT even answer my mails, certainly not return their commission that they got for nothing. Like all things cheap, you get what you pay for, if you enter into it in with this expectation, you will be neither surprised or dissapointed. they are cheap, you get what you pay for… Read Full Review

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★★★★★

“Very quick and helpfull”

Written on: 19/01/2015 by Marin190 (1 review written)

Quick and by far the cheapest… Read Full Review

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★★★★★

“Fast and friendly”

Written on: 19/01/2015 by karydi1 (1 review written)

My experience with economy car rental has been pleasant. The rental car was new, clean. The reception was courteous and friendly... Fair rates, excellent personal service… Read Full Review

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★☆☆☆☆

“Fair Cars Iceland”

Written on: 15/01/2015

I have nothing directly against Economy Car Rentals other than they were responsible for directing me to a company called Fair Cars in Keflavik, Iceland. The deal was very attractively priced but there's a potential sting in the tail. I collected the car in the teeth of a gale so couldn't see it properly. It was impossible to check over the car fully but I could see no obvious dents or scratches - Einar the Co-owner 'helpfully' showed me some marks on the car. I used the car considerately over… Read Full Review

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★☆☆☆☆

“HIDDEN CHARGES”

Written on: 11/01/2015 by McCarthy206 (1 review written)

I used economycarrentals.com to book a hire car in gran canaria from a company called Orlando. Rental company Orlando was great…but not so happy with economycarrentals.com. At the end of the booking process on their site I was sent a voucher saying very clearly in a large font, what payment was needed when I collected the car. So it was a bit of surprise to get to the desk and to be asked to prepay an additional 60 euros for a full tank of fuel. When I queried this with the rental… Read Full Review

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★★★★★

“Good rates and good service”

Written on: 09/01/2015 by Blackburn66 (1 review written)

We have used economy car rentals twice now and have been very happy with them… Read Full Review

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★★★★★

“Honest information”

Written on: 08/01/2015 by jakelab (1 review written)

I have used Economy Car Rentals for quite sometime at Faro Airport and have always found them to be true to their word. OK sometimes it is a little busy at the desk, but their prices are excellent and their fuel policy is fair as you return the car with the same fuel as you recive… Read Full Review

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★☆☆☆☆

“if something go wrong, and it did - they are useless”

Written on: 07/01/2015 by RGVT (1 review written)

terrible Europcar Israel - proved this agent useless and unreachable. Despite initial answer on the email they went silence. They already take your money so that is it. Empty words… Read Full Review

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★★★★★

“Always Helpful”

Written on: 06/01/2015 by TommyZulu (7 reviews written)

I have used this company several times and they have always been helpful and offer really good prices. In the summer of 2014 I have to cancel my booking at very short notice and there was NO hassle at all. They cancelled my booking there and then on the phone and I even got my deposit back. You can see why I use them again! … Read Full Review

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★☆☆☆☆

“HIDDEN TERMS AND CONDITIONS!”

Written on: 06/01/2015

Be very careful when placing an order with them as their assurance of a final price has plenty of terms and conditions attached to it! Bond held was higher that what was on the voucher, and the insurance covers only the partial amount even though it says full insurance! VERY BAD EXPERIENCE WITH THEM!!!… Read Full Review

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★☆☆☆☆

“DO NOT USE, TERRIBLE”

Written on: 06/01/2015 by ugMoss261 (1 review written)

I paid months in advance to reserve a car on a trip to Perth. These idiots use a company off site so you have to call as you land to be picked up. I arrived on an evening flight and called straight away and got an anwserphone. Eventually got through to a compound where cars are left for late arrivals (21.00) who made very clear he was not the Economy as it happens all the time. No car left and no spares) we were left high and dry in one of the most remote cites in the world. No other rental… Read Full Review

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★★★★★

“Lisbon airport reservation”

Written on: 01/01/2015 by astriti55 (1 review written)

Good price and really convenient,lots of option to.After i shopped in some other websites i noticed that this one is more real and the payment choice is good to,not like the others that you have to pay the full amount in the time of booking (when you chose pay now option). In the end i am very satisfied,i got exactly what i was looking … Read Full Review

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★☆☆☆☆

“HIDDEN CHARGES!!!”

Written on: 31/12/2014 by hkSpears153 (1 review written)

Arrived at the rental desk (Firefly Barcelona) expecting to pay 166 euro for the car rental. After all the hidden insurances etc were added on the total came to 310 euro. Avoid… Read Full Review

Jiff1's Comment

Written on: 06/01/2015

SO VERY TRUE!!!

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