Economy Car Rentals Reviews - www.economycarrentals.com

★★★★☆
3.6 / 5
72% of users recommend this
  • Customer Service

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Latest Reviews

★★★☆☆

“Still waiting for car confirmation”

Written on: 27/07/2014 by DCakal (1 review written)

Made a booking on Jul 26th, on Jul 27th received message that the class car couldn't be confirmed through the local agencies at Atatürk AP. (Not available). I just went online made another booking on the same day I received the message, Jul 27th. I entered the same car type. Of course the price has Increased from yesterday. I'm curious to see what the response will be now. I'll keep you posted !… Read Full Review

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★★★★☆

“Driving in Crete”

Written on: 27/07/2014 by 12England (1 review written)

I've rented a car from this company for the past 6 years and on the 1 occasion i had a problem it was sorted swiftly. I've always found the staff from the rental company to be helpful and courteous… Read Full Review

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★☆☆☆☆

“Terrible staff”

Written on: 25/07/2014

Rude staff, unhelpful. You cannot treat customers like that and expect them to come back. The car was in pretty bad shape too btw. My advice is pay a little more and don't be yelled at over the phone by that so-called staff. Use a different rental car company!… Read Full Review

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★☆☆☆☆

“Complete Bait-and-Switch!”

Written on: 25/07/2014 by LysaS (1 review written)

Their website promised a free additional driver--despite submitting our online reservation twice and speaking to two different "customer service" representatives prior to initiating our trip, we never did manage to get this bonus added to our rental, and upon arrival in London, had to pay an extra GBP £100 ($170) for it. With all the hidden insurance and other charges, plus an upgrade because the car we originally reserved was falsely described and too small, we ended up paying more than FOUR… Read Full Review

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★★★☆☆

“Communication Needs Improvement”

Written on: 24/07/2014

Hello, I spent the better part of an hour today trying to change the commencement date of a contract due to changed flight plans. I initially tried finding 'my bookings' as per one of your URLs, but gave up chasing around looking for this and tried a (613) suffix where I waited on hold for 11 long minutes before getting fed up and hanging up. I then tried the listed number which I was told was an invalid number. Seeing an email address next to this number, I wrote an email laying out my needs… Read Full Review

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★☆☆☆☆

“One big rip-off”

Written on: 22/07/2014 by hotyve (1 review written)

Their website makes you think you're buying the use of a car from them for a certain number of days. You'll be wrong. You actually pay them the full rental amount for the privilege of having your car booked with another - real - rental company BUT you have to pay the real company the same amount you've already paid economy car rentals (i.e., the full car rental amount). That's not what they promise on their website. It's dishonest ans misleading. We got ripped off by them in July 2014 when… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 22/07/2014 by piHagan389 (1 review written)

All I can say about this company is not very good they are very fast at taking your booking and payment but the service needs a lot to be desired only when I arrived at Izmir airport I learned that this company had cancelled my booking and I was left high and dry very bad service very bad staff very bad company will never use this company again… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 21/07/2014 by martin.wwwi (1 review written)

unbeliveble treatment! You never know how much and what exactly you will pay for until you check you bank account after returning from holidays! There are always extra charges! And the stuff doesnt inform you about specific details for example whats does the insurance include and what doesnt… Read Full Review

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★★☆☆☆

“insurance problem”

Written on: 21/07/2014

My husband rented through economy last year. Someone scraped the car overnight when it was parked in a small Greek village. My husband rang, as required to report the damage. He rang the car rental company.They told him he didn't need a police report, so he returned the car to the company at the airport in Athens just before flying out. Economy car rentals took 500E! as THEY are the insurers, not the car company who gives you the car. They required a police report, and my husband hadn't got… Read Full Review

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★★☆☆☆

“too expensive”

Written on: 21/07/2014 by Kamren423 (1 review written)

the lesser your price the more reservation your company will get.. this is simple economics… Read Full Review

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★★★★☆

“Pay extra????????No way!!!!”

Written on: 19/07/2014 by lissantos (1 review written)

I've been renting cars from Econony Car Rentals for the past five years and have been very pleased with the site.The problem is when u get at the car rental counter,mainly at Alamo in the US. Whenever u get there ,they try to sell u something else or give u an "upgrade".But i've learned my way with them......no from beginning to end!!!!This year i had a major argument with the guy from Alamo.He was rude,said he was just doing his job and said the worst things possible about the site.He said i'd… Read Full Review

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★★★★☆

“Good, But Check Details Carefully”

Written on: 17/07/2014 by Mariav285 (1 review written)

I have used Economy Car Rentals several times and have found prices to be good, often better than other sites, especially if a one way drop off is required. Economy Car Rental are also very reasonable and flexible when it comes to changing a booking. ECR are a booking agent and your rental contract is with a rental agent that they provide, you only know with whom your booking has been made once the payment has gone through. Check the reviews of the rental agency carefully before you make the… Read Full Review

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★★★★☆

“Great price. Easy to follow process I would be happy...”

Written on: 13/07/2014 by bcWright243 (1 review written)

Great price. Easy to follow process I would be happy to recommend to family and friends… Read Full Review

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★★★★☆

“Fair Fuel policy Car Rental”

Written on: 12/07/2014 by Punter02 (1 review written)

Have had trouble in the past over hiring a car in Europe (in this case Crete) which operated a FAIR FUEL policy. Usually, a full tank of fuel is charged for, and if you've still got half a tank full at the end of the hire period, that's tough, the hiring company pocket the value of the fuel left over - which can add up to around €50 to €60, on top of the hiring fee. While it did take a bit of hunting around, I did find a page which offered an Medium Economy Car with a Fair Fuel Policy, no… Read Full Review

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★★★★★

“excellent web site”

Written on: 11/07/2014 by RemingtonRussoItalian1945 (1 review written)

excellent web site. easy to follow… Read Full Review

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★★☆☆☆

“Careful on this one”

Written on: 08/07/2014

I booked a car rental today with Economyrentals.com, attracted by their good rates BUT my reservation done and confirmed in Pounds was translated in euros on the e-confirmation at a terrible rate and an insurance charge was added. Instead of paying what was was an advertised fee of 234 pound (should be 280 pounds at a generous rate of today), i was asked after booking for 340,73 euros, an increase of 20%, of which 8% was the inflation charged on the exchange rate. A nice way to make easy money… Read Full Review

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★★☆☆☆

“Avoid Economy Car Rentals. "Small letters" will pop-up.”

Written on: 08/07/2014 by Poluekt (2 reviews written)

I've found a rental deal using Economy Car Rentals. Final provider was Buchbinder in Budapest, Hungary. The trip was planned over Eastern Europe, across Hungary, Slovakia and Poland. Only at the provider's desk I was informed that this rental company does not allow entering Poland. The issue ruined half of our trip. There was no single word about such restriction in emails and final voucher! I did a lot of negotiations with ECR support - useless. They insist that the list of allowed countries… Read Full Review

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★★★★☆

“count on us”

Written on: 06/07/2014

always very helpful and fast. no complaints for the rentals I have made… Read Full Review

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★★★★★

“Exactly what I agreed”

Written on: 04/07/2014 by crumb200 (1 review written)

I was given a very good price for 15 days car rental via this site.I booked in March for my 2 week holiday in kefalonia 15th to 29th June. I was met at the airport and taken to the head office 30 secs away.The car was inspected and any marks noted on the hire sheet.The petrol tank was 1/4 full and needed to be returned 1/4 full. There was an excess of 700 euros on specific areas of damage.I would recommend that you purchase excess insurance in this country prior to traveling,hugely cheaper and… Read Full Review

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★★★★★

“Superb!”

Written on: 03/07/2014 by GunnarOrr330 (1 review written)

Have been using this site since 2005. Having an all-inclusive deal is a must… Read Full Review

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