Economy Car Rentals Reviews - www.economycarrentals.com

★★★★☆
3.6 / 5
71% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Fast reliable and good value”

Written on: 29/08/2014 by DelilahTrujillo (1 review written)

Delighted experience in simplicity process with speed and good value… Read Full Review

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★★★★★

“Easy and fast booking”

Written on: 28/08/2014 by SaraiHays2 (1 review written)

Best deal. Change an existing reservation was not easy. However, cancell and do a new booking was very easy. … Read Full Review

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★☆☆☆☆

“Simple and straight - just DON'T let them fool you.”

Written on: 23/08/2014 by Curran423 (1 review written)

I am one of the unfortunate clients of EconomyCarRentals. Simple and straight – just DON’T book any car rental service thru’ them unless you want to be left with a real bad taste and cry later. It’s just not worth saving a few dollars, trust me! I booked a car thru’ their website and when I went to the car rental desk to pick up the car, I was made to wait for 4 hours. Then the car rental company handed me over a much inferior car than what I had paid to EconomyCarRentals.com for… Read Full Review

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★★☆☆☆

“missing information”

Written on: 23/08/2014 by 339Bishop (1 review written)

there is no map to look at location of rental office when coming from airport and also no indormation on office hours. Is the south location open on sundays??????????????????… Read Full Review

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★★★★★

“Very Reliable and Very reasonable”

Written on: 22/08/2014

Have used this company 3 times and cannot speak more highly of their efficiency and reliability. Good understanding of English so transactions simple and problem free… Read Full Review

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★☆☆☆☆

“Don't be ripped off!”

Written on: 18/08/2014 by fzFitzpatrick1947 (1 review written)

On arriving at the car rental company,I produced my licence,it turns out if you have a DR10 conviction on it you can't hire one of their,Green Motions cars.i had to go to another company who charged me £205 more than my original quote,ECR do not tell you you can't hire a car with this endorsement! Steer well cleer and book direct with a rental company… Read Full Review

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★☆☆☆☆

“TOTAL RIP OFF!!”

Written on: 15/08/2014

I arrived in Scotland to pick up my car at the Alamo desk on 17th July, expecting to pay the 147.18 GBP which was quoted on Economy Car Rentals email to me as the "remaining balance" for my 10 day car hire. The lady at the desk had absolutely no interest whatsoever in the Economy Car Rentals paperwork I had with me...she didn't reference the evoucher, didn't look at what I had already paid (EUR 29.98) or what was left to be paid. She simply threw it in the trash and proceeded to tell me that… Read Full Review

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★★★★☆

“first time user”

Written on: 13/08/2014 by 375Pope (1 review written)

I have never used a computer before and found to book on line very easy I would recommend this company to my friends and relatives when travelling interstate the fact the cars are modern speake for themselves and prices are very competitive … Read Full Review

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★★★☆☆

“final cost higher than expected”

Written on: 11/08/2014 by vince75013 (1 review written)

3 bad things about the cost : 1. I paid 32$ to ECR when validating the booking on internet. It appears not covering part of the rental cost. I've asked them what is was for and I'm waiting for explanation. 2. The cost I had validated on the web form of ECR was around 220 $. But the voucher the mentionned 250 $ (that i had to pay) ? 3. Moreover, i never received any confirmation mail summarizing the 32 $ and the booking price i had validated : not fair nor transparent the overall price was… Read Full Review

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★★★★★

“great too easy”

Written on: 11/08/2014 by 178Hicks (1 review written)

great web site it was too easy… Read Full Review

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★☆☆☆☆

“Disaster!”

Written on: 10/08/2014 by Bezelbubek (1 review written)

Total disaster! We have booked two Vans together with my friends. Both reservations confirmed and with given vouchers. At the provider it appeared that they do not have reservation for one of them in the system. Finally they found spare car but w/o air condition. AC was to be repaired within two days. On sheduled day we were said it will be on following day. On following day the date was moved in next three days. An so on and so on untill the day of car return. The car was never repaired. We… Read Full Review

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★☆☆☆☆

“Worst company so far”

Written on: 07/08/2014 by Topshottony (1 review written)

After reading the website home page with regards to " no hidden extras" we were shocked when we went to pick up our hire car in Reus airport ( Spain) This website highlights the no hidden extras but please please read the small print as you are then at the mercy of the hire company who DO charge extras as we were told " it is their car and there rules" They were asking for over €1200.00 on our credit card before we left with the car ! … Read Full Review

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★★★★☆

“Used these folks several times”

Written on: 07/08/2014 by JazmineButler (1 review written)

Spain, Portugal, England.. I've had good success with Economy over the last 4 years. I'm back again this year and expecting more of the same. May be "Economy" but I get the same great service from the service providers that I would get booking direct… Read Full Review

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★☆☆☆☆

“Economy Car Rentals, another UNSERIOUS Rental Car Broker”

Written on: 04/08/2014 by TMH261162 (2 reviews written)

Even you order a Full Protection Insurance package through Economy Car Rentals including reimbursement of the selvrisk, you are not protected in case of damages to glass, mirrors or lights. You have to pay the full amount of the repair, as this is also excluded from the selvrisk!!! This is NOT mentioned in the voucher you receive, neither the 2 pages related to your rental voucher with the detailed information about your car rental contract conditions, saying you ARE FULLY COVERED. You have to… Read Full Review

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★☆☆☆☆

“Disapointed”

Written on: 02/08/2014 by Krasimir (1 review written)

I am really dissapointed with the service. I did not received my confirmation email when i contact with support they sent me confirmation email of someone else with his personal information. This leads me to think to whom they sent my voucher. Then they sent me one more email after one week saying that my reservation did not go through. I am still waiting my refund order. That they charged me for my reservation which is did not go through. After spending a week with all this miskates,I have got… Read Full Review

Bryanward's Response to Krasimir's Review

Written on: 09/08/2014

Our pickup was in Iraklion Crete. Booking was made 3 weeks before required collection date. Confirmation of booking and deposit was e-mailed. For us, there was a big confusion on arrival in Crete at 10pm. The office named Economic Car rentals (shown on the rental confirmation ) was closed. We located another office with no name shown. The attendant had to make a telephone enquiry and eventually gave us a car we did not ask for. I see now from my credit card details that the unnamed company is called Pangosmio. Totally confused about the whole deal really.

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★★★★★

“best car rental search engine”

Written on: 02/08/2014 by Trevinoqt58 (1 review written)

I have rented 6 times or so with them...and even if i keep looking at others search engines...tehy are the cheapest. and compnaies i rented with never objected me getting a cheap price... I defenitely reccomend them. fabio (italy)… Read Full Review

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★★★☆☆

“Still waiting for car confirmation”

Written on: 27/07/2014 by DCakal (1 review written)

Made a booking on Jul 26th, on Jul 27th received message that the class car couldn't be confirmed through the local agencies at Atatürk AP. (Not available). I just went online made another booking on the same day I received the message, Jul 27th. I entered the same car type. Of course the price has Increased from yesterday. I'm curious to see what the response will be now. I'll keep you posted !… Read Full Review

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★★★★☆

“Driving in Crete”

Written on: 27/07/2014 by 12England (1 review written)

I've rented a car from this company for the past 6 years and on the 1 occasion i had a problem it was sorted swiftly. I've always found the staff from the rental company to be helpful and courteous… Read Full Review

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★☆☆☆☆

“Terrible staff”

Written on: 25/07/2014

Rude staff, unhelpful. You cannot treat customers like that and expect them to come back. The car was in pretty bad shape too btw. My advice is pay a little more and don't be yelled at over the phone by that so-called staff. Use a different rental car company!… Read Full Review

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★☆☆☆☆

“Complete Bait-and-Switch!”

Written on: 25/07/2014 by LysaS (1 review written)

Their website promised a free additional driver--despite submitting our online reservation twice and speaking to two different "customer service" representatives prior to initiating our trip, we never did manage to get this bonus added to our rental, and upon arrival in London, had to pay an extra GBP £100 ($170) for it. With all the hidden insurance and other charges, plus an upgrade because the car we originally reserved was falsely described and too small, we ended up paying more than FOUR… Read Full Review

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