Wirefly www.wirefly.com Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

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Average Ratings for Wirefly www.wirefly.com

  • Customer Service4 stars
  • Quality of website2.9 stars
  • Value for Money2.4 stars
  • Overall rating2.1 stars

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5 Reviews For Wirefly www.wirefly.com

  • Guest 26th May 2009

    Reviewer rating: 4.5 stars


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    Good Points: Price, Selection, Ease of use


    Bad Points: Issue with mobile number... but they fixed it after a few minutes on hold and / or discussing the problem.


    General comments: Wirefly have great prices (better than any retail location in the Topeka, KS area not to mention on the tmobile website), quick shipping and a better overall experience than the last few phone/plan contracts I've entered in the past. About 18 months ago I ordered a Blackberry Curve and Blackberry Pearl. The Curve was $50 with a $50 mail in rebate and the Pearl was free with a $50 mail in rebate!? Craziness, but I actuall recieved both rebate checks within 5 to 6 weeks after mailing them in. As for the complaints about customer service, I kept one mobile number and needed one new number. I was told I would gewt a local number and when my blackberry arrived it was programmed with a Manhattan, KS number. One call and about 20 minutes later and the whole mess was fixed.

  • bwestrick 23rd Jan 2009

    Reviewer rating: 5 stars


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    Wirefly's selection was awsome, pricing was great, and they shipped fast. The site was a good experience for me, I got a great deal on a Krave at a fraction of the Verizon price. I didnt really have any issues at all.
  • Junk2284 12th Sep 2007

    Reviewer rating: 0.5 stars


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    Prices are cheap, but it's not worth it because most of the rebates details are very tricky, the instructions are very confounding especially since there are multiple ones.
  • rodixx01 27th Jul 2006

    Reviewer rating: 0 stars


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    I bought a T-Mobile phone from Wirefly and I regretted it so much.

    I never got the two rebates worth $170. The customer services really suck. Even when I had notified them of the mistake that could have been prevented, my order was delayed for over 1 week. I have to contact Fedex to fix the problem myself.

    Nobody replies my emails, and I have to make tons of phone calls, and just end up angry. I wish I had read all the reviews in advance.
  • adelele5039 Rank: Lance Corporal 19th Jul 2006

    Reviewer rating: 0.5 stars


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    We never got our rebate from Wirefly! On January 20th, 2006 I purchased two Motorola Razr V3 mobile phones and a T-Mobile subscription from www.Wirefly.com, and I was promised two $90 customer appreciation rebates (one for each phone) if I followed all the requirements for the submission. I meticulously followed their instructions, that is - waited for 60 days after activation, filled in all the necessary paper work and included copies of the bills and UPC bar-codes and sent my rebate submission ...