I have rented from malagacar hire for second time. The first was good and prestige category was spotless, car in very good condition .good service too As it should be a prestige models . Second time was not good at all the same category prestige .the deference was huge in terms of products .these car was dirty not clean at all the seats with dust and bits of food . Till hear it's steel understandable November time to clean it OK not probably But a car with warning in dashboard nono nono not good seat belt not working not acceptable at all bits broken inside alsow It supposed to be prestige car not a fiesta . I and up using other car wen I have more than 2 people sham .other way the service will be good Back to hertz I've used them for 13 year and ones I did not get water I won't in 13 year malagacar hire 2 time and and on letdown so obviously I'll go back to hertz sorry even if the gay ho serv m was good

I have used Malagacar.com at least three times before and been impressed by the value for money and never had an issue with the cars provided or the service (although a little grumpy). However, I went to book again this year and was told that as I had provided a positive review previously on their site I would receive a discount code. I emailed them and asked to quote including the discount. The cost came back way more than I had paid last year! I queried this and they said it was unfortunate but as it is high season they cannot help. I wouldn't mind but I do think €510 (including waiver) for a Renualt Scenic for seven days in August is excessive! After me going back again they reduced to €460. I will be looking for an alternative supplier I'm afraid.

Service was good, speedy. Car was fine as expected. Only downside is the fuel surcharge which was crazy. I was charged 69 euros for a 3/4 tank of petrol. When I filled it up at a petrol station from almost empty it was 45 euros ! That's almost a 100% mark up out of which you cannot opt out.

Hi all We just used MalagaCar (12-26 Sept 2012) and wanted to report our experience. We found the Minibus pickup from the airport was fine ... we had no queue. However, once at the rental office, there was a 40min wait to be seen by an agent. There seems to be an unbelievable amount of keyboard work for the agents with each client and this slows the whole process up. Readers should be aware that MalagaCar actually debit your deposit from your credit card if you dont take out their additional insurance. They refunded it efficiently and without hassle, but we lost a bit on the exchange rate. We also advise readers to check the car carefully. We hired a large hatch back and there was no cover for the luggage area. This was a bit inconvenient as you could not leave items in the car out of sight. Otherwise we were quite happy with the value for money but would probably try someone else next time.

This company did much better this year than last in customer service and quality of the car , but the problem with fuel is on going, I have a diesel car at home so have a good idea of how many miles to expect, this new small car was half filled by the company which i paid for, but after just a few mile it was showing nearly empty so I half filled it - it happened again - they may I have a problem with their fuel meters but these cars show empty very quickly I really don't understand why!

booked with Malaga car having been with other companies in the same location, i found that the car i was shown was well below what i expected, door mirror casing was missing, bumper was looking out of shape, I refused the car and then waited over an hour and 20 mins, to get a leon which i would be more that happy with , however the bulb failure light came on, the airbag light was also on, and the car was not in the best condition, also 62.000 on the clock, hmmm would i use them again??? Not sure, waiting for their comments, as i am off in July.

Derek W.

All in all we were relieved that this did not turn out as bad as we had thought it might after reading the reviews.
The staff were professional, the service was reasonable if a little slow, we did "overfill" the vehicle when we returned it because we were not sure how much we needed to get back but that is just pot-luck - try to use all your fuel as you have paid for it.
If we were to return to Malaga I would have no hesitation in using this company again.