Malagacar.com Reviews - www.malagacar.com

★★★★☆
4.2 / 5
185
84% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“no hidden charges”

Written on: 04/02/2016 by martincu (1 review written)

I would thoroughly recommend Malalgacar.com. I used a different company last time and was charged a lot more and they added on hidden charges. Malagacar.com quotes the price you pay plus petrol and it works out a lot cheaper. Don't be put off by not being in the terminal as it is a lot quicker than the ones in the terminal and there were no queues. The bus waits outside and it is 2 minutes to the car hire depot the bus leaves you right back at the entrance to the airport terminal as it can be… Read Full Review

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★★★☆☆

“Getting more expensive!”

Written on: 02/02/2016 by TravellerEmma (1 review written)

I have used Malagacar.com at least three times before and been impressed by the value for money and never had an issue with the cars provided or the service (although a little grumpy). However, I went to book again this year and was told that as I had provided a positive review previously on their site I would receive a discount code. I emailed them and asked to quote including the discount. The cost came back way more than I had paid last year! I queried this and they said it was unfortunate… Read Full Review

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★★★★★

“Good Cars and good Service”

Written on: 28/01/2016 by scKennedy427 (1 review written)

Have used Malagacar a number of times and found the quality of service, the quality of cars and the rental cost to be very good… Read Full Review

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★★★★★

“Trustworthy car hire company”

Written on: 23/01/2016 by godare (1 review written)

I hired diffrent cars from Malagacar 5 times . Never had any problems on the arrival or when leaving a car. Usually cars were almost new , clean and there was no problem with fuel policy. If you don't want to have a headache it's a good choice… Read Full Review

Malagacar's Response to godare's Review

Written on: 25/01/2016

Thanks for your message! Please come back anytime.

Best regards,
MalagaCar.com

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★★★★★

“Fantastic company”

Written on: 18/01/2016 by PaulWattam (1 review written)

This was the best car hire experience I have ever had. The collection was so easy, with a courteous and prompt service. The car was very well looked after and new. The price was excellent and the return of the car went so very smoothly. I could not be happier at the quality of the service provided and the complete professionalism shown by all the staff, so I would like to send out a massive thanks to you all and I shall be using you everytime I go to Malaga… Read Full Review

Lordalfwhiting's Response to PaulWattam's Review

Written on: 21/01/2016

I am impressed by this review so have requested a quote but unfortunately two days later I'm still waiting for an offer to my request. Wonder why??

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Paulwattam's reply to Lordalfwhiting's Comment

Written on: 22/01/2016

They do take about 3-4 days to reply sometimes, which is annoying, but they do come back to you.

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Albertomalagacarcom's reply to Lordalfwhiting's Comment

Written on: 23/01/2016

Hello, please send me an email to us so I will check your requeste status. Thanks, Alberto

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★★★★★

“excellent car hire company”

Written on: 09/01/2016 by paulandlooby (1 review written)

great car, BMW 1 series, really clean and performed faultless. Nice touch getting dropped off at airport at end of hire period… Read Full Review

Malagacar's Response to paulandlooby's Review

Written on: 12/01/2016

Hi,

Great choice! We hope you come back very soon.

Best regards,
MalagaCar.com

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★★★★★

“Best on the Costa del Sol!”

Written on: 07/01/2016 by bobandsue7 (1 review written)

We go to Malaga four times a year and have tried most car hire companies. Without doubt Malagacar.com is the best. Always most efficient, cost-effective and polite. The pick-up and drop-off are prompt, they process you quickly to your car and they don't have hidden extras. We're going back again this year!!… Read Full Review

Malagacar's Response to bobandsue7's Review

Written on: 12/01/2016

Thank you!

Please come back anytime.

Best regards,
MalagaCar.com

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★☆☆☆☆

“Poor Customer Service”

Written on: 06/01/2016 by al613613 (1 review written)

Paid cash. Noticed on receipt that I had actually 'paid' 10 Euro less, which means the worker stole 10 Euro. Pointed it out on return, and was told that I should email the manager, and the money returned and employee fired. Unfortunately the manager simply didn't believe me and refused to refund me the money, which is shame because otherwise the customer service was average. Traveled 9-13 August 15… Read Full Review

Malagacar's Response to al613613's Review

Written on: 12/01/2016

Hi,

I'm not sure what happened, as your rental was more than 4 months ago. In this case, if you have received a response from the manager and he couldn't find any irregularity, then there's not much we can do for you. Our offices are under CCTV surveillance (he would have been fired immediately). Maybe our rep made a mistake with the change, or maybe it was on your side.

You can mention this problem on future rentals and we will apply you a special discount.

Best regards,
MalagaCar.com

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★★★★★

“My favorite car rental service”

Written on: 01/01/2016 by xpHanley424 (1 review written)

This januari I'll go for the 5th time to malaga and just like the other times I rent a car at malagacar.com. saying they are cheap is the using the wrong word. Renting a car at malagacar.com is a Bargain!! they giving good value for money. Never had a problem car's are good quality and the people at malagacar.com are very kind and helpfull. Pick up and drop off at the airport is great. If you need a car in southren spain you must go to Malagacar.com… Read Full Review

Malagacar's Comment

Written on: 04/01/2016

Thank you Hanley!

Please come back anytime, we will be glad to serve you again!

Regards,
MalagaCar.com

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★★★★★

“Handbag left in hire car”

Written on: 22/12/2015 by openwaterswimmer1 (1 review written)

We dropped off our hire car and began to unload our luggage when we were told to get back in the car as a driver would take us straight to the airport.... great! Unloaded at Departures and the malagarcar.com driver drove off. Wife has left her handbag in the car with passports, boarding passes, purse etc! Rang malagarcar.com and receptionist said they'd deal with it immediately the driver returned. Before I'd had chance to chat to my wife, I saw someone waving frantically in my direction... our… Read Full Review

Openwaterswimmer1's Response to openwaterswimmer1's Review

Written on: 22/12/2015

Meant "malagacar.com"... oops.

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Malagacar's reply to Openwaterswimmer1's Comment

Written on: 31/12/2015

Thanks for the clarification. See you soon!

Best regards,
MalagaCar.com

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★★★★★

“Handbag left in hire car”

Written on: 20/12/2015 by Pattersonwp1952 (1 review written)

Yesterday we flew back to England but first had to return our car to malagarcar.com. Immediately a member of staff offered to drive us to the airport so no need to unload luggage into the shuttle bus. At Departures we unloaded but two minutes later my wife noticed she' left her handbag in the car... passports, boarding tickets, purse etc. Contacted the company and they said they'd deal with it as soon as the driver returned. No need! Within a minute he'd returned and was waving to me from the… Read Full Review

Malagacar's Comment

Written on: 31/12/2015

Hi! Thanks for choosing us again! We hope you don't forget any belongings on your next visit to Malaga ;-)

Best regards,
MalagaCar.com

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★★★★★

“EXCELLENT”

Written on: 23/11/2015 by LEIGHPAL (1 review written)

i HAVE USED MALAGA CARS FOR YEARS AND YEARS AND THE CARS ARE CLEAN IN GREAT CONDITION AND STAFF ARE HELPFUL . EASY BOOKING GREAT… Read Full Review

Malagacar's Response to LEIGHPAL's Review

Written on: 27/11/2015

Thank you!

We hope to see you again very soon.

Best regards,
MalagaCar.com

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★★★★★

“EFFICIENT-FRIENDLY-EXCELLENT VALUE”

Written on: 28/10/2015 by brianacton (2 reviews written)

We have used malagacar for many years as have relatives and friends. Terrific bunch of people. The cars are good, the service is excellent, the staff friendly and efficient with a sense of humour. We had a flight cancelled last year and could not get another for two days. I spoke with malagacar. Com who extended my hire at exactly the same daily rate as was quoted for the weeks hire, no hidden charges with this crew, what you pay is exactly what you are advised of when you book. Keep up the… Read Full Review

Malagacar's Response to brianacton's Review

Written on: 05/11/2015

Thank you, we hope you've enjoyed your stay in Malaga!

Best regards,
MalagaCar.com

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★★★★★

“Top Class Service by Malaga Car”

Written on: 21/10/2015 by Irishfans (1 review written)

We recently had the pleasure of renting a car from Malaga Car on our visit to Spain. We have used this company on previous occasions as it was recommended by friends of ours and once again we received excellent care. No delays, collected at the airport for a two minute trip to the collection point, documentation processed quite quickly despite a small queue and on the road in no time. By far the best car rental company we have dealt with and their customer service agents are excellent to deal… Read Full Review

Malagacar's Response to Irishfans's Review

Written on: 26/10/2015

Thanks for your review!

Please, come back anytime.

Best regards,
MalagaCar.com

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★★★★★

“Superb car rental”

Written on: 10/10/2015 by TJC28 (1 review written)

I have been hiring cars at Malaga airport for many years - this was the best! Promptly met at the airport, quickly transported to the local office, easy and efficient check in, the car was ready, clean and tidy with fuel. The car did have a few exterior marks but these were recorded. Return to airport was excellent. Yes, I will use Malagacar.com again and would recommend without hesitation. Thank you for an excellent experience. … Read Full Review

Malagacar's Response to TJC28's Review

Written on: 13/10/2015

Dear customer, thanks for choosing us and recommending our services.

Please come back anytime. See you soon!

Best regards,
MalagaCar.com

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★★★★★

“Very goos”

Written on: 05/10/2015 by Gwilt66 (1 review written)

i have used malagacar quite a lot over the last 12 months, and cant fault the service , very friendly , no pressure , decent cars , and very good price , I always recommend them , keep up the good work… Read Full Review

Malagacar's Response to Gwilt66's Review

Written on: 07/10/2015

Dear customer,

Thank you very much for your review... and keep up coming to Malaga!

Best regards,
MalagaCar.com

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★★★★★

“HONEST STAFF KEPT SAFE MY MISLAID BAG (camera, wetsuit...”

Written on: 04/10/2015 by openwaterswimmer (1 review written)

Sorry this "big up" is overdue but I've been busy. Note: I do not work for and have no financial connection with malagacar.com. I have hired several cars from malagacar.com without any problems, so In August '15 we did our usual thorough check of the car before driving away but didn't notice our dark blue hand luggage bag was left on the floor. It contained an underwater camera, £600 tri-wetsuit and numerous other expensive items that I keep with me to ensure they don't get mislaid en route… Read Full Review

Malagacar's Response to openwaterswimmer's Review

Written on: 07/10/2015

Dear customer,

Thanks for sharing your experience! We are glad that you've recovered all your possessions. That's the way we work.

We hope to see you very soon!

Regards,
MalagaCar.com

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★★★★★

“Best Car Renters”

Written on: 26/09/2015 by rbrtwndwman (1 review written)

This is my third time with Malagacar.com.and i can find NO fault with them. I got a brand new Renault Megane. Staff were amazing on arrival and return. I did'nt take their insurance which was'nt a problem. They held a 1000.00 euros excess against my card(not charged)in case of an accident etc. Value for money indeed (178 euros for three weeks inc. fuel. September 1-22).I highly recommend Malagacar without reservation. R Bennett… Read Full Review

Malagacar's Response to rbrtwndwman's Review

Written on: 28/09/2015

Dear Mr. Bennett,

Thank you very much for trusting us. We hope you keep using our company for many years to come.

Best regards,
Malagacar.com

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★★★★★

“Best car hire”

Written on: 17/09/2015 by ssKilgore86 (1 review written)

Started using Malagacar about two years ago and have just returned after my 10th booking and they were fantastic as usual Have used many others before but this is the friendlyist and most well run car hire company in Malaga. See you in four weeks and thanks… Read Full Review

Malagacar's Comment

Written on: 21/09/2015

Dear customer,

Thank you very much for your loyalty, see you in a few weeks!

Best regards,
Malagacar.com

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★★★★★

“Malaga Car Hire - Recommended”

Written on: 15/09/2015 by brocky1963 (1 review written)

I started using Malagacar about two years ago and have just returned after my 10th booking and they were fantastic as usual Have used many others before but this is the friendliest and most well run car hire company in Malaga. See you in four weeks and thanks… Read Full Review

Malagacar's Response to brocky1963's Review

Written on: 16/09/2015

Thank you very much for your loyalty. See you very soon!

Best regards,
MalagaCar.com

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