Malagacar.com Reviews - www.malagacar.com

★★★★☆
4.3 / 5
215
86% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Quick service and I felt safe at Malagacar.com”

Written on: 20/12/2016 by evalonn (1 review written)

I have been renting different cars in Malaga for four months now. I have tried different companies, more expensive as well. And I have also been tempted to choose cheaper companies, but so far I I have been put off by the reviews and did not dare. The last times I have chosen Malagacar and I have been really satisfied. Easy to find at arrival, quick shuttle and quick and nice service at the office. The cars are not new but absolutely without problems. There has been some scratches which I have… Read Full Review

Malagacar's Response to evalonn's Review

Written on: 12/01/2017

Thank you very much! We hope you keep using our company for years to come.

Regards,
MalagaCar.com

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★★★★★

“Pleasantly surprised”

Written on: 11/12/2016 by boris1979 (1 review written)

The Malaga car - car rental was very pleasantly surprised for me. I travel a lot around the world but I have never be so pleasantly surprised because of kidness which I have had given by Malaga car in Malaga airport. At the end of rental they drive me directly to the airport with his car. … Read Full Review

Malagacar's Response to boris1979's Review

Written on: 12/01/2017

Hi Boris,

Thank you for sharing your experience with us!

Regards,
MalagaCar.com

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★★★★★

“Excellent”

Written on: 09/12/2016 by 332Hodges (1 review written)

We used Malagacar for our trip to the south of Spain October of last year. This was the first time we had hired a car in Spain so didn't know what to expect, and from reading some of the reviews of less reputable companies landed in Malaga with some trepidation! Our experience with Malagacar was great, our car was clean, new and absolutely fantastic, and was an absolute joy for our mini-road trip - we didn't want to give it back by the end of our holiday! We used Record for our holiday this… Read Full Review

Malagacar's Comment

Written on: 12/01/2017

You are always welcome!

Best regards,
MalagaCar.com

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★★★★★

“Great experience”

Written on: 02/12/2016 by Keatingzw43 (1 review written)

Used Malagacar between the 28th Aug and 6th Sept. The overall experience was great, although the queue outside the office was a bit long, I think this is undestandable due to the large number of customers. The car was great apart from few scratches and so were the staff. As we got lost on the way back and about 1 and 1/2 hour late for our car return time, we were quickly taken from the office to the airport by one of their drivers saving us the hassle of waiting for the minibus. So thank you… Read Full Review

Malagacar's Comment

Written on: 12/01/2017

Thank you for sharing your opinion about us. See you soon!

Regards,
MalagaCar.com

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★★★★☆

“Competitive,efficient,Friendly”

Written on: 22/11/2016

I have used Malagacar for some years now!!!prior to that I used a variety of other Companies on my frequent visits to Malaga. There are some Cheaper, certainly others a lot more expensive. On the whole Malagacar does come out on top in my opinion. Easy access to pick-up , quick administration, friendly staff .You are soon on your way. Excellent all round… Read Full Review

Malagacar's Comment

Written on: 12/01/2017

Thank you very much!

Best regards,
MalagaCar.com

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★★★★★

“MALAGACAR.COM”

Written on: 31/10/2016 by fagano (0 reviews written)

After some nasty carhire experiences at Malaga Airport,I recently made a 20-day booking with Malagacar.com, my first time to use this company.From arrival to departure it was the best rental experience I've had,friendly, quick and very efficient.The car(Megane) was almost new & spotless -- I will use them again for sure… Read Full Review

Malagacar's Response to fagano's Review

Written on: 12/01/2017

Thank you Fagano!

We hope to see you again very soon.

Best regards,
MalagaCar.com

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★★★★★

“best service ever”

Written on: 20/10/2016 by TrentonMurray29 (1 review written)

My husband rented a car on recommendation from our daughter. We had excellent service especially to note as my husband drove in to pick up the car one of your ladies noticed he had a limp, and immediately told him to stay in the car as she would arrange for a driver to take us to the airport, he was delighted as it is tricky to climb into a vehicle with a step up. We were very very satisfied with the car and especially the cost and hope to return to Spain over the Christmas and New Year and… Read Full Review

Malagacar's Comment

Written on: 20/10/2016

Thank you! We hope to see you again at Christmas!

Best regards,
MalagaCar.com

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★★★★★

“Best car hire on costa Del sol”

Written on: 11/10/2016 by Robingrant (1 review written)

Just booked another car with Malagacars 7th this year never any problems no rip of fees would recommend this company for all car hire… Read Full Review

Malagacar's Response to Robingrant's Review

Written on: 20/10/2016

Thank you! The 7th booking this year? We will have to hang your photo in the employee of the month wall!

Best regards,
MalagaCar.com

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★★★★★

“Excellent Problem Resolution!!”

Written on: 08/10/2016 by Neil_Morrison (1 review written)

While this review deals with some negative issues, it is in fact very positive due to the outstanding manner in which Malagacar.com responded to a complaint and rectified it extremely quickly. This year was my first experience with Malagacar.com, due to good reviews and their keen pricing that offered a better deal than companies I had used in the past. On Friday 9 September 2016 I arrived from UK to collect a hire car that I had booked several months previously. The hire was for 3 weeks and… Read Full Review

Malagacar's Response to Neil_Morrison's Review

Written on: 20/10/2016

Hi,

Thank you very much for your time. We have around 4000 cars in our fleet and from time to time these issues happen, but we always try our best to solve them. We hope to see you again very soon!

Best regards,
MalagaCar.com

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★★★★★

“Review of a full pack rate”

Written on: 01/10/2016

I have flown to Malaga several times and rented cars with different car rental companies but was always faced with a long queue, bad customers' services and most times I was asked to pay additional fee that was not stipulated when making reservation online. But in December 2015, I decided to try Malagacar. Though I had my doubt initially, but to my utmost surprise one of the staff with Malagacar placard was already waiting for us at the Airport. We were swiftly transported to their office… Read Full Review

Malagacar's Comment

Written on: 20/10/2016

Thank you! This satnav was being a bit picky. Next time we will provide you an updated one.

Best regards,
MalagaCar.com

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★★★★★

“ABOUT TO BOOK AGAIN”

Written on: 09/09/2016 by Vicmarc (2 reviews written)

I have flown into Malaga for a few years now and I always use Malagacar as the they are very efficient, their cars are well presented and the staff are without exception very polite and helpful. I am about to fly there in October and will be arranging car hire in the next day or so. I will definitely be using Malagacar and have no reservations when recommending them. I really can't think of any negatives… Read Full Review

Malagacar's Response to Vicmarc's Review

Written on: 21/09/2016

Thank you Vicmarc! We will be glad to serve you again.

Best regards,
MalagaCar.com

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★★★★☆

“Review of Full-Pack Rate Car Rental in July 2016”

Written on: 06/09/2016 by Choochoo2528 (1 review written)

For many years I have been using other car rental companies based at Malaga.com, but although I have been fairly satisfied I felt their prices have increasingly became unreasonable especially during peak periods. Furthermore the rental conditions were not very transparent. On my third visit this year, I decided to use Malagacar - having always kept an eye on their rental charges but hesitant to use their service as the pick-up of cars are away from the airport. Their prices and… Read Full Review

Malagacar's Response to Choochoo2528's Review

Written on: 07/09/2016

Thanks for your review! We hope to see you again very soon.

Best regards,
MalagaCar.com

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★★★★★

“excellent car, fast service, low prices”

Written on: 15/08/2016 by JanEgbert (1 review written)

We rent a Nissan Quasqai, brand new and excellent vehicle. I've hired in Portugal and Greece, but never this easy. People who do what they promis are a worthy kind. Go for it… Read Full Review

Malagacar's Response to JanEgbert's Review

Written on: 16/08/2016

Thank you Jan, we hope you come back very soon!

Regards,
MalagaCar.com

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★★★★★

“Fantastic company”

Written on: 14/08/2016 by byMcMillan168 (1 review written)

Malagacar.com are a fantastic company. It was my first time hiring a car abroad and was a little apprehensive but they were very welcoming, friendly and helpful not to mention a great price. Malagacar.com were recommended to me and they certainly lived up to that. I would recommend them to anyone and would definitely use them again on my next visit. Thank you Malagacar.com… Read Full Review

Malagacar's Comment

Written on: 16/08/2016

You are welcome! Please come back anytime.

Best regards, MalagaCar.com

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★★★★★

“CAR HIRE CONFIDENCE”

Written on: 02/08/2016

WE HAVE BEEN USING MALAGA.CAR.COM AT LEAST TWICE A YEAR FOR MANY YEARS AND HAVE ALWAYS BEEN CONFIDENT THAT THEIR VEHICLES ARE EXCELLENT. READY FOR ANOTHER BOOKING IN SEPTEMBER. WE ALWAYS RECOMMEND THEM TO EVERYONE AT HOME AND IN SPAIN AS OUR PREFERRED OPERATOR… Read Full Review

Malagacar's Comment

Written on: 12/08/2016

Thank you! See you in a few weeks :)

Best regards,
MalagaCar.com

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★★★★★

“No Complaints - excellent ”

Written on: 26/07/2016

Excellent, efficient service, car was exactly what was specified brand new with sat nav. Even dropped us off at terminal in the car so we didn't have to unload luggage for courtesy bus. Advice, just exit terminal when you arrive as if you are leaving airport, a rep will be there at arrivals and direct you to right and down tunnel under terminal for courtesy bus to their depot. Won't hesitate to use again based on recent experience. Buenos! Gracias… Read Full Review

Malagacar's Comment

Written on: 12/08/2016

Thank you very much! We hope you come back very soon! Regards, MalagaCar.com

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★★★★★

“Best Car hire Company by miles!!”

Written on: 25/07/2016 by Mikeybren76 (1 review written)

We hired or car again this year from Malagacar.com. Once again as with all other rentals with them it has been a great experience. You are guaranteed a great car from a professional staff and all at the best rates I have found over the years. We took the full pack option this year which included VIP check in and extra insurance which meant I could pay with my debit card and no delay on return. Also the half/half fuel option was great with no hidden fuel cost(pay for what you get) and still… Read Full Review

Malagacar's Response to Mikeybren76's Review

Written on: 01/08/2016

Thank you!

Best regards,
MalagaCar.com

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★★★★★

“The most cost effective car hire on the Costa del Sol”

Written on: 19/07/2016 by Reilly1949 (1 review written)

Great car hire company, always helpful. Fab rates and nice guys/girls in reception :) rates are such good value, cars nice and clean and occasionally I get an upgrade...yay :) I generally find if you are nice to people they are nice back to you....just a thought. My brother recommended you a few years ago and I have used you ever since would not go anywhere else. Muchas gracias, see you in Sept… Read Full Review

Malagacar's Comment

Written on: 25/07/2016

Hi, thank you very much for your loyalty! See you in September :)

Best regards,
MalagaCar.com

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★★★★★

“fantastic customer service, hassle free car hire.”

Written on: 16/07/2016 by Chrislong123 (1 review written)

Fantastic service last year from Malaga car hire, we hired Renault Megane the car was immaculate. Full pack taken out and completely hassle free. We paid by debit card and no excess held back. Just booked again for this years car hire. Hope the service is just as fantastic… Read Full Review

Malagacar's Response to Chrislong123's Review

Written on: 25/07/2016

Thank you, see you soon!

Best regards,
MalagaCar.com

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★★★☆☆

“Malagacar hire”

Written on: 12/07/2016 by cfMunn348 (1 review written)

I have rented from malagacar hire for second time. The first was good and prestige category was spotless, car in very good condition .good service too As it should be a prestige models . Second time was not good at all the same category prestige .the deference was huge in terms of products .these car was dirty not clean at all the seats with dust and bits of food . Till hear it's steel understandable November time to clean it OK not probably But a car with warning in… Read Full Review

Malagacar's Comment

Written on: 13/07/2016

Hi,

We are sorry to hear that you had a bad experience with us. Please let us know your booking number to check this out. Thank you.

PS: With malagacar.com you can request a car change at no extra cost if you are not happy with the one provided.

Best regards,
MalagaCar.com

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