Written on: 18/06/2013
Service was good, speedy. Car was fine as expected. Only downside is the fuel surcharge which was crazy. I was charged 69 euros for a 3/4 tank of petrol. When I filled it up at a petrol station from almost empty it was 45 euros ! That's almost a 100% mark up out of which you cannot opt out. (read more)
Written on: 21/05/2013 by DonMogens (1 review written)
The car we received was fine, but sadly they follow a policy to earn some extra money from fuel. The car is delivered with a half tank, and you are obliged to buy this and do not get any refund for excess returned. Also they charged me 8€ more than agreed due to fictitious exhange rates, so in net this car rental was around 20% more expensive than I had expected. (read more)
Written on: 04/05/2013 by rassar1
Apart from the chaotic pick-up scenario at the airport - too many persons for the company bus service I'll surely recommend Malagacars.com. cheap - fine car - and when you succeed to arrive to the rental office - speedy check-in! (read more)
Written on: 25/04/2013 by FamilyPack
Booked a car for our family of 3 in June last year. When it came to booking our holiday this year, we had no hesitation to use Malaga Car again. Their prices were competitive and the service was great. Got a lovely Seat Altea which was roomy and nippy. The Admin part when we collected the car took about 20mins in total. Even during an obviously busy period, the staff were quick, friendly and polite. We returned to the airport a few days later to pick up a family member. Malaga car... (read more)
Written on: 25/03/2013 by Kenandjenny (1 review written)
arrived at the airport and the pickup was waiting for me. took about 3 mins to car depot and was dealt with very quickly. hired a small 5 door Fiat that was 3/4 full of fuel.the hire was for 21 days and I paid the full insurance and for the fuel. the total cost was 190euros. £182.00. I was told don,t worry if you damage the car as I am fully covered for everything. there was no checks when I returned the car.and they took us straight to the airport with no waiting about. all I can say is... (read more)
Written on: 15/03/2013 by willie448 (1 review written)
This is the second time i have hired a car from Malagacar.com and after being a little disappointed the first time i can honestly say that this time everything was excellent from start to finish.The service at the airport is superb and once in the office (2 minutes away )the excellent service continues. I did have a problem with the car i hired on my first hiring but this time the car i hired was superb in all ways. As always the customer service is second to none and i look forward to... (read more)
Written on: 09/03/2013 by Zesty (1 review written)
We have used Malagacar.com many times and every time we have found them to be great. They are always waiting at the airport when you arrive with their shuttle bus which takes about 2 minutes to get to their base. Then a quick 'sign up' in the office and you're on the road. Maximum wait has been about 10 minutes in the office and that was in the height of summer. The cars are always spotlessly clean and quite new. We have also had an occasional up grade, which is great! Don't hesitate, just... (read more)
Written on: 27/02/2013 by Zzooee (1 review written)
I haven't rented in Spain before so I don't have anything to compare it to, but malagacar.com was very easy and stress free to use. The staff were helpful and the car was nice. They could however do with improving their signage, so it's easier to find your way back at the end of the rental, as the roundabout outside is somewhat challenging. I was pleased to get the Seat I ordered, as I have a Seat at home. I didn't find the half tank of fuel they pre charge particularly expensive and they... (read more)
Written on: 11/01/2013 by Windsors (1 review written)
malagacar.com is a very efficient and customer friendly vehicle hire company. Prices are very competitive. The depot is only a few minutes drive on the transfer coach from Malaga airport. I fully recommend malagacar.com & will definitely using them again! (read more)
Written on: 03/01/2013 by hungary (1 review written)
wE'VE BEEN RENTING OUR SEAT IBIZA FOR A NUMBER OF YEARS FROM MALAGACAR.COM AND WE HAD A GOOD EXPERIENCE EACH TIME. WE RECEIVED OUR CAR CLEAN, ON TIME FROM HELPFUL ENGLISH SPEAKING STAFF AND DURING THE RENTAL WE HAD NO PROBLEMS WITH OUR SEAT. UP TO THE SUMMER OF 2012 THE PRICE WAS VERY REASONABLE. WE HOPE IT WILL REMAIN THE SAME IN THE FUTURE! (read more)
Written on: 03/12/2012
The service from Malagacar at pick-up, registration and drop-off was faultless. The representative was waiting for us at arrivals, and took us to the offices (2 minutes away). The desks were fully manned (in December) and we were leaving the garage within 10 minutes of walking through arrivals. The return of the vehicle was just as straightforward. This company gives the feeling of a group trying to rise above the competition by good customer service and attention to detail. We rent cars... (read more)
Written on: 21/11/2012 by russianguy (1 review written)
Before renting a car in Spain I read many customer reviews for companies, and then decided to choose Malagacar. I want to express my deep gratitude and thanks for the services rendered. The company's staff was courteous and competent in their job, but was also very polite, it is pleasant to feel. And it is important to say the guys also helped to solve the problem with a penalty for speeding, which shows company’s human relation to its customers. I rented TOYOTA AURIS, and liked it so... (read more)
Written on: 14/11/2012 by celestun (1 review written)
Watch out with this company! There are many hidden charges in their contracts, as with many hire companies all hidden in the small print. Also if you happen to be driving through Granada, be warned the place is like a mine field of hidden cameras waiting to catch any unsuspecting tourist who breaks any of their minute traffic laws. Malagacar then profits from this and charges you 25 euros "administrative fee" for EACH traffic "violation" Granada sends them. Completely unaware I had done... (read more)
Written on: 08/11/2012 by jimfahy (2 reviews written)
I hired a car for 6 days in October. The rep at Malaga airport spotted us coming out and directed us to the shuttle van which had us at the office in minutes. The paperwork was done fast, there was no pressure to buy the extra insurance. I already had excess insurance so they took a deposit of about £100 from my card and this was refunded within 3 days of my return. The car offered was fine and in excellent condition with 10k km on the clock. We had no problems with it during the hire. It's... (read more)
Written on: 05/11/2012 by cfarnsbarn (1 review written)
I have rented from malagacar several times in the past,and have been very happy.However I wont be using them again.when I collected the car,they gave me a rental agreement with all costs in Euros,but no Visa slip.When I returned the car they told me they had returned my deposit,again no Visa slip. Reading my credit card statement on my return I find they've charged me in Pounds and refunded my deposit in Euros.I have a credit card that does'nt charge for overseas transactions and converts... (read more)
Written on: 02/10/2012 by 248peter (1 review written)
Excellent communication when I booked. Got an email just before I went showing lower rates, so I cancelled and rebooked at lower rates - no problems. Met at Malaga airport by courtesy bus, allocated a better car than paid for with no hassle - I opted to pay for extra driver and additional insurance, again no pressure. Very quick and efficient. Car was clean, good condition, and had half tank of fuel (paid for at time) On return we were driven to the airport in the rental car, no need to... (read more)
Written on: 30/09/2012
Hi all We just used MalagaCar (12-26 Sept 2012) and wanted to report our experience. We found the Minibus pickup from the airport was fine ... we had no queue. However, once at the rental office, there was a 40min wait to be seen by an agent. There seems to be an unbelievable amount of keyboard work for the agents with each client and this slows the whole process up. Readers should be aware that MalagaCar actually debit your deposit from your credit card if you dont take out their... (read more)
Written on: 28/09/2012 by descrawley (1 review written)
I WOULD JUST LIKE TO THANK MALAGACAR FOR MY RECENT BOOKING 18 TO 25 SEPTEMBER 2012. WITHIN MINUTES FROM GETTING OFF THE PLANE,WE WERE CONVEYED TO YOUR OFFICE ABOUT 2 MINUTES AWAY. FAST AND EFFICIENT SERVICE, PAYING AND SIGNING FOR THE CAR,ABOUT 10 MINUTES LATER WE WERE ON THE ROAD TO MARBELLA. BETTER THAN QUEUING FOR AN HOUR PLUS IN THE AIRPORT. YOUR PRICE WAS FAR CHEAPER THAN YOUR COMPETITORS,PARTICULARLY WITH THE HALF A TANK OF FUEL INSTEAD OF A FULL TANK.I DIDNT USE THE HALF IN 7 DAYS OF... (read more)
Written on: 20/09/2012 by Finglasbrian
Have used this company for last three years and three times this year have had no problems until this September. I arrived in Malaga airport on schedule and went to the pick up point. There was no control of the people getting on the bus and I eventually battled my way onto the third bus to take me to the car hire office. Once there there was a line of people out the door and I was 55 minutes in the line before I got my car. Despite the fact it was my third time to use the company this... (read more)
Written on: 30/08/2012
We have used Malagacar.com on a number of occasions now and having just returned home, I really felt I ought to leave a review because their service is excellent and their prices really good value for money. Admittedly the collection wasn't quite as slick as the return (mainly due to other selfish passengers jumping the minibus queue! [they are an off-site company, although literally 2 minutes from the airport]), we returned the car, no questions asked and were duly ferried to the airport in... (read more)
Written on: 25/07/2012 by cannon123
We collected our car from malaga air port, there mini bus was waiting for us the car we hired was immaculate inside and out came with over half a tank of fuel.The staff were friendly and helpful we were so pleased that we are flying out again later this month for our summer holiday so they have definetly kept our custom.I would recomend these guys to anyone.I think they were also fantastic value for money as well. (read more)
Written on: 11/07/2012 by mrddeasy (1 review written)
We spent eight enjoyable days in Nerja. Rented a Renault Megane for the trip with Malagacar. The service was very friendly and efficient. The car was excellent, clean inside and out. Returning the car was quick and easy. Gave us plenty of time to for shopping in the airport. I would fully recommend Malagacar as I cannot find a fault with the service. No money was required until we collected the car. No excess was required either. We will definitely use malagacar.com (read more)
Written on: 07/07/2012 by dandaallen (2 reviews written)
My first like about this company was the fact that I did not have to pay a penny until I arrived in their office. We were met at the arrivals hall, our name was ticked off the list, then asked to go outside the building where a minibus would take us to the car collection point. As soon as we arrived at the office, the staff came to the 3 paperwork stations, within 5-10 minutes myself and 2 other hirers were at our vehicles ready to drive off. I couldn't have wished for better. In the past,... (read more)
Written on: 31/05/2012 by E.Kimpton
Absolutely fantastic. Trustworthy, reliable and with no hassle at all, the minibus was at the airport as arranged, free transfer to their office just a short distance away. Car was ready, no wait. Pay the collision damage waiver. Absolute peace of mind. Really nice staff. Don't go anywhere else. We went last August and are returning to them again this year. (read more)
Written on: 27/05/2012 by kimpo (1 review written)
First time in Malaga, First time driving in spain. First time car hire overseas. I needn't have worried, I was totally reassured Reassurance number 1. Malaga Car let you book, no credit cards online, you just book and pay when you get there Reassurance no 2. They pick you up at the airport and take you to their office. Reassurance no. 3. The car is ready and the price is as quoted. Reassurance no. 4. Pay the collission damage waiver..total peace of mind Reassurance No. 5. We are going... (read more)
Written on: 15/04/2012 by pamphlet
first time user of this company but frequent user of other car hire sites. value for money but could do better on arriving in malaga airport had to find malagacar advisor,who did not seem interested at all,was told to find bus pick up point and go to office to collect our car. [thats ok as we know malaga airport well but it seemed a issue to some who were not used to the airport and were left to wander about asking other people for directions] waited only a couple of minutes at office and... (read more)
Written on: 01/04/2012 by mauriceleslie (1 review written)
I was met at the airport in malaga and swiftly taken to the depot with a few other fellow travelers. I was dealt with within a matter of minutes very professionally, I got a superior car at no extra cost and was on my way in no time at all. It was only my third time in malaga hiring a car and my first time using Malagacar.com, after my experience I would never use any one else other than Malagacar.com. I was very impressed by the price and conditions and the staff were excellent! I aid... (read more)
Written on: 29/02/2012 by IanGrant72 (1 review written)
In our last holidays in Malaga we hired a car from Malagacar.com. We were a little skeptical after reading some of the reviews posted on this site, but after using their service I have nothing but good words for them. The collection at the airport was fast and effective, we were driving our car within 20 minutes - in fact, it was really brand new!. On our return, we were taken from the rental location to the departures terminal, saving a considerable walk - very appreciated since we were... (read more)
Written on: 02/02/2012
Arrived at the airport and found the rep, with some difficulty. Was directed to leave the building and wait for a bus outside the airport. Collected a car in extremely poor cosmetic condition and discovered that mechanically it was not much better. The clutch failed around 7pm on the second day of a six day break. The mechanic's could not fix the car for me so they took the car away (the mechanic's could not understand a word of English, so beware if you are not a fluent Spanish... (read more)
Written on: 04/01/2012
I arrived at Malaga airport to wonder around the arrival hall looking for the office. Eventually I found a man holding a board with Malagacars name on it.I was then instructed to walk 100 m around the corner to wait for a bus which took me to their office.I then had to wait in a line of people to complete the rental contract. Two hours after arriving I eventually got my car. (read more)
Written on: 03/01/2012 by Picken (1 review written)
This was the first time I had used this company and I must say that I was very happy with the service. The staff where very friendly and efficient and I did not have to wait in long queues, which is often the case when booking with Brokers at the airpot. I will certainly use this company in the future. (read more)
Written on: 27/09/2011 by saintpaul (4 reviews written)
Having had some previous bad experiences with some other car rental firms this is the second time that I have used malagacar.com and can only write very positive things about them. We were met as promised in the arrivals hall and then we were bused a short distance to their office where the paperwork was done swiftly and effeciently. We were not bullied into taking extra insurance and it was our decision to do so. We only had to pay for half a tank of fuel. The car itself was about a year... (read more)
Written on: 15/08/2011
had no problems with this car hire company, only recommendation would be to get a good road map before hand if going further afield as they didn't have a very detailed one to give out and roads are a bit manic round Malaga! Staff good and all went smoothly. would recommend. As makes for a good start and end to a holiday. (read more)
Written on: 18/07/2011 by Mickhilton (1 review written)
We were met at the airport as promised. Booking in was quick and efficient and the car was ready to drive away. The car was in excellent condition and was almost new. No problems occurred with the car and handback after the hire was excellent. I would have no hesitation in recopmmending this company to others. (read more)
Written on: 04/07/2011 by Johnsie (1 review written)
I have used Malagacar on at least 5 occasions over past 10 years and received good service on each occasion. Quickly in get your car and away. Shuttle to the Airport straightforward. The car is always clean and whilst it might have a scrape or two these ar marked on hire form. It is good value and consistent in price with no major price hikes from year to year. Watch out for location on return location is tricky with the Malaga road system. Roofrack would have been useful but not... (read more)
Written on: 21/03/2011 by awhhartley (1 review written)
Malagacar.com don't get confused!
Great value great service we hired a Galaxy (5th March for 14 days) and got a free upgrade to a KIA Carnival, fantasic motor.
Bit of a push by others (Germans) at airport but only had to wait 5 minutes for second mini-bus and only 2 minutes to car hire desk.
Now we know where it is we will walk next time (would take about 4 minutes).
Staff did not know that third row of seats do not tip but that was the only problem.
We will use them evertime from now on;... (read more)
Written on: 02/05/2011
This company did much better this year than last in customer service and quality of the car , but the problem with fuel is on going, I have a diesel car at home so have a good idea of how many miles to expect, this new small car was half filled by the company which i paid for, but after just a few mile it was showing nearly empty so I half filled it - it happened again - they may I have a problem with their fuel meters but these cars show empty very quickly I really don't understand why! (read more)
Written on: 11/04/2011
I booked a Opel Zafira from Malagacar, they met me at the airport and transported me to the office... all good.
They told me that my booking had been upgraded and I was given a Chrysler Voyager 2.8 CRD (automatic). I paid 50euros for half a tank of diesel.
100km later, the fuel gauge read completely empty. I put 20euros of diesel in the tank and the fuel gauge read half full.
At the end of the booking, I drove around 100km with the fuel gauge reading completely empty.
On returning the... (read more)
Written on: 18/03/2011
Review for Malaga Car Hire (malagacarhire.com). I think some of the reviews on this page are for other companies.
I picked this company on the strength of reviews and was not disappointed.
Booking over the internet was straight forward, no deposit required, with a confirmation email promptly received. Instructions were to report to the Nisa rep at malaga airport arrivals and to pay Nisa cars (who are the actual Spanish operator) in sterling, cash.
The rep was duly there to meet the... (read more)
Written on: 04/03/2011
The minibus to take us to the car hire office was waiting for us at the airport and took only approx. 5 minutes to transfer. The insurance and hire paperwork was dealt with courteously and quickly with no queue. I thought the additional "no excess" optional insurance for 3 Euros a day to be a fair charge and cheaper than some other hire firms. The car was ready for us, clean, with half a tank of fuel to be returned empty (I prefer full-to-full as a fuel policy). On retrurn, we simply passed... (read more)
Written on: 23/02/2011
We've used MalagaCar over ten times over the past few years and they are by far the best car rental firm in the area. The wait to be taken to the office has never taken more than a few minutes and of course, the office is only a few hundred metres away. They are good value for money, having no upfront booking costs, you pay for the car, fuel and the annoying wheels, glass and mirrors insurance (which you don't have to take) Although they don't always have a brand new car available, it is... (read more)
Written on: 26/01/2011
We were met quickly at the airport and taken the very short journey to Malagarcar office where the paperwork was completed efficiently. The car was as described and apart from a few minor scratches, was clean and in excellent condition. I imagine the procdure might not be so efficient in high season but for us it was good value for money. (read more)
Written on: 12/11/2010 by Scotspan (1 review written)
I have used Malagacar.com for over 10 years now and NEVER had any problems. The pick up from the airport to the drop off back to the airport on the return is very good and stright forward. People should NOT confuse this company with Malagacarhire.com. I have always found the staff attentive and helpfuland would highly recommend this company for hassel free car hire with NO extra costs. (read more)
Written on: 01/11/2010
Having read the previous reviews I thought I would take a chance as they were considerably cheaper than the Nationals. Booking and pick up very easy and efficient. No hidden extra's! Don't be put off by having to take a very short courtesy van ride to their depot (300m). Only critism is that the Ford Cmax I rented had 49k on the clock and had been well used. Having said that I would use them again. (read more)
Written on: 21/10/2010 by theardman (1 review written)
A clean youthful car in good condition. A good inclusive insurance package. No charge for the second driver. Easy pick-up and check-in with the courtesy bus service avoiding the long queues often found in the underground car hire hall. A sensible (half to empty) fuel policy, though I would prefer full-to-full or whatever-to-the same. Currently the best buy at Malaga Airport as they have been on the times I have hired from them before. It's hard to see how the companies charging more for less... (read more)
Written on: 15/10/2010 by aac123 (1 review written)
Knowing only too well the nightmare of hiring a car, with their complicated 'terms and conditions' and hidden extras it was refreshing to experience a straightforward, efficient transaction. 105 euros hire, 21 euros insurance, 32 euros 1/2 tank of diesel, new car, easy pick-up, simple drop-off, what more could one wish for. Every part of the hiring was as explained on their web site and from meeting their rep. at the Airport entrance to leaving their premises with the car it took no more... (read more)
Written on: 11/10/2010 by timlawson (1 review written)
Malagacar.com provided excellent service on our recent visit to Spain. The service was very quick, exactly as described on the web site, and the staff very efficient. The car provided was nearly new and was in good condition. The prices charged were very competitive and around half the price of the quote I had from Hertz - even with Ryanair discount!
I would not hesitate to recommend malagacar.com to anyone flying into Malaga and needing car hire. Well done!
Written on: 03/10/2010
What a weird expereince. ! Arrived in malaga , tried to get a car after a couple of days.
Booked with this company, using my original flight number and telling them I was already here, hence the number would not match the pick up time.
Received an email telling me that since I had already arrived I could not rent a car with them !!
Phoned the Malaga number and had a very curt attendant who told me in no uncertain terms- that the booking was cancelled as I was already in Spain.
I WOULD BE... (read more)
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