Sky Broadband Reviews
Summary
Are you looking for Sky Broadband reviews? At Review Centre we have hundreds of them written by unbiased consumer so you can see whether they are recommended or not. We also have reviews of the markets main broadband suppliers so you can compare them to the competition.
Media Gallery for Sky Broadband
Latest Reviews
★☆☆☆☆
“Poor Unreliable Connection and Poor Speed. Avoid Sky”
Written on: 16/05/2013
I have had Sky Broadband for many years and I am now going to leave. The connection I get is unreliable and slow. It was better but every few months the speed mysteriously drops. I change nothing on my side but Sky always claim it is my equipment that is the issue. It takes ages to get through to anyone helpful at Sky. Last time I had an issue, it took 20 phone calls and 2 different BT engineers to improve my connection. 3 months later I am getting speed and connectivity problems again. Sky... (read more)
★☆☆☆☆
“Moving home with Sky broadband...”
Written on: 02/05/2013
Not happy with Sky Broadband. We are moving home and I was told that as soon as the Sky broadband disconnects at our old house, I must call Sky again to reorder broadband for the new house. Sky broadband was cut off a week before our move. I arranged for the new phone line to be activated the next day at the new house which it did. So I contacted Sky to order the new broadband but then they advised me that I can only contact them again in a weeks time to order and it will take another 2... (read more)
★☆☆☆☆
“Terrible internet and phone service!”
Written on: 28/04/2013
We took out Sky broadband with free weekend calls in September last year. For the first month or so we did not encounter problems, however ever since then we have had internet cutting out frequently at random times, and the phone line not working for days on end. The phone line produces no dial tone, and since we receive no mobile signal in the house, this is very problematic, and we are missing out on free calls. When we inform Sky, they tell us it will be fixed within 72hrs, but this... (read more)
★☆☆☆☆
“Total pants ”
Written on: 27/04/2013
Don't both with this provide for broadband because its rubbish should stick to the tv side of things they are good at (read more)
Techexpert's Comment
Written on: 14/05/2013
ur broadband comes down the same line no matter who ur with, sky were the first to offer truely unlimited bb and also dont traffic manage, if ur broadband was pants, it was probably because u were on the wrong wireless channel or you refused to go through a very simple troubleshooting procedure to find out the problem, meaning you, the customer was most likely total pants
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★★★★★
“Absolutely Fantastic Service”
Written on: 26/04/2013
Sky have been faultless. When moving into our new flat, we discussed with many people which provider to pick having had issues with each of the main rivals on the market. We chose Sky through a friends recommendation and within one week they were around! Booking and registering was easy with the help of 'Sky Chat' where the staff message you through the process, we were sent the router within 3 days and also received reminders about the set-up before they arrived and the day before. The... (read more)
★☆☆☆☆
“Total rubbish”
Written on: 21/04/2013
Where do I start? Having been a Virgin broadband customer for years, we thought we would go to Sky because their TV is brilliant. Anyway we got coaxed into getting a full package because we could get 'Sky Go' for free -- what they failed to tell us, you can only get it on 'IOS' and 'Android' or laptop (all our family have Windows Phones)....!!!! Right, so we get their broadband (unlimited), which is part of the package. Everything was fine for the first 2 months, then it all went downhill.... (read more)
Techexpert's Comment
Written on: 14/05/2013
deary me, what silly advisor u must have had, u clearly have an intermittent connection, assuming your internet light goes off or amber when it drops, it is a very simple ts procedure.
try router in master socket with all other equipment from other sockets removed and using no extension cables and monitor - possible faulty extension socket or filter.
if that does not solve, get in ur test socket if u have one and monitor, possible faulty faceplate, sky can replace this.
still not solved, try another filter.
if this doesn't do it then sky will probably replace router and if this doesnt do it then they will send BT Openreach around to look at ur line
its that simple, it really is, intermittent connections are usually equipment problems. oh, the new sky hub is a very good router so they listened
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★☆☆☆☆
“F»»»ing terrible ISP”
Written on: 18/04/2013
I will get straight to the point and keep it simple; Sky is the worst Internet 'service provider' out there. I didn't think it was possible for any ISP to be worse than Virgin Media was, but wow I've been proven wrong. I swear if I find out where the servers are located I will blow them up into oblivion and urinate on the shattered remains because that's what you deserve. It's impossible to do anything during peak hours because the internet completely dies every half hour or so, so much for... (read more)
Techexpert's Comment
Written on: 14/05/2013
im assuming ur connecting wirelessly as if ur speed was dropping via ethernet during evening then u would be smart and call sky tech and they would treat as a throughput issue and would be escalated or it would be a line or equipment fault (unlikely).
so, its very very simple, change ur wireless channel, make sure ur router aint got no electrical interference around it and possibly change to 54g performance on the mode.
sky do not traffic manage their broadband, so it is either wireless issue (most likely) or throughput.
ring up and sort it out and stop complaining
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★☆☆☆☆
“Avoid at all costs ”
Written on: 17/04/2013 by Ambjmb (1 review written)
Just awful. My family were told that our Internet speed would be 10meg. So we got it and its been a month now and it's only 2.6. Its terribly slow and pretty much unusable. We phoned to ask why we were promised 10 but only recieving 2.6, the man who took our call said 'if you pay an extra £20 a month we will speed it up'. Of course we were livid because we were lied too and now being told that we can have faster Internet but only if we pay extra. Will be using BT as soon as this contract is... (read more)
Techexpert's Response to Ambjmb's Review
Written on: 14/05/2013
this comment is completely false, it is not in any ISP's interest to slow speeds, it does not cost them anymore money.
call sky tech support and they will tell u what ur minimum and estimate speeds are from ur exchange, they MUST provide u with minimum otherwise it is a technical fault.
NO advisor would have told this customer what he just said, otherwise, this would be a mis-sell and would lead to disciplinary measures. he may have mis-understood the advisor who told them that fibre is available for £20 a month.
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★☆☆☆☆
“worst company i have ever dealt with”
Written on: 14/04/2013
i have had sky broadband for 7 weeks and it hasn't worked ever, sky are unable to fix the problem as they say they do not have the network capacity nor will they let me leave without paying an early cancellation charge, i am having to make a complaint to the communications ombudsmun service sky have done nothing but lie to me since i signed up all they want is your money once they have it they couldn't care less about the customer (read more)
★☆☆☆☆
“Shockingly bad”
Written on: 11/04/2013
I recently changed my broadband and phone from Talk Talk to Sky. With Talk Talk I was receiving B/band at 14meg with Sky it's 0.6meg. The simplest of tasks is almost impossible to perform on line now. Most sites take about 5 mins or so to open now. People have said Sky seldom goes wrong. Utter rubbish. I constantly keep getting " Opps somethings gone wrong looks like your signal has dropped" Wouldn't recommend Sky to anyone. Waist of money and I am now locked into a contract for a service... (read more)
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Showing 1 - 10 of 644 Reviews
★☆☆☆☆
“Terrible”
Written on: 05/04/2013 by Hollandrock
After taking over from O2, this service is absolutely terrible. It consistently drops down and is horrifically slow compared to what I used to get. Huge lag spikes happen every couple of minutes. Really, really, really, poor service. (read more)
★☆☆☆☆
“TERRIBLE SORT IT OUT”
Written on: 04/04/2013
I AM SICK OF SLOW SPEEDS I CANT EVEN WATCH A YOUTUBE VIDEO ANYMORE WITHOUT IT LAGGING... I HAVE TRIED TO USE THE INTERNET TODAY AND IT HAS DISCONNECTED OVER 20 TIMES AT LEAST WITHIN 1 HOUR. BLOODY RIDICULOUS. WILL BE SWITCHING TO VIRGIN MEDIA ASAP. (read more)
★☆☆☆☆
“worst provider”
Written on: 03/04/2013
I havnt seen any worst provider like SKY.The speed of internet is very slow and takes to buffer while watching videos.You cant even download a software , the connection disconnects automatically and gets connected.It took me 15 hrs to download a QTP software a Big joke.I would never ever go for sky again (read more)
★☆☆☆☆
“worst provider”
Written on: 03/04/2013
I havnt seen any worst provider like SKY.The speed of internet is very slow and takes to buffer while watching videos.You cant even download a software , the connection disconnects automatically and gets connected.It took me 15 hrs to download a QTP software a Big joke.I would never ever go for sky again (read more)
★☆☆☆☆
“The broadband is just terrible, extremely slow...”
Written on: 03/04/2013
The broadband is just terrible, extremely slow internet. The speed has been inconsistently slow and incredibly frustrating since I switched from BT. Maybe it is due to my location but BT was at least double the speed of Sky. Just utterly frustrating and disappointing. (read more)
★☆☆☆☆
“5 Years of Slow Speeds, Poor Connectivity & Hassle”
Written on: 01/04/2013 by jasoncooke93 (31 reviews written)
On top of this, phoned Sky today requesting a refund for March's BB payment as the connectivity has been about 80% uptime. Would they refund me a measly £10 - at the first time of asking in 5 years - not for love nor money. I've arranged to leave. (read more)
★☆☆☆☆
“Avoid! Unreliable, Unusable at peak times, VERY SLOW.”
Written on: 26/03/2013
I swapped to sky fibre after being a long term very satisfied bt adsl customer, i was excited about the idea of on demand tv and multiple devices all online at once and it seemed like a good idea to have my tv phone and broadband in one bill. WOW was i disapointed the connection has been unreliable dropping to unusable speeds at peak times, i have contacted sky repeatedly about the problem but unfortunately for me at peak times when my internet becomes unusable this coinsides with the time... (read more)
★★★★★
“Brilliant, no trouble!”
Written on: 25/03/2013
We used to be with BT Broadband until we moved houses and were planning on sticking with them until we seen a Sky sales agent at our local ASDA. We already had Sky T.V with the full package and thought "why not" and just add the phone and broadband. It took a little while to get the internet installed, probably around 2/3 weeks from time of buying, phone was put in within 3 days. So far I have no complaints, there's been a few times where it has disconnected several times but this has only... (read more)
★☆☆☆☆
“5 months and 8 engineers later the problem with my...”
Written on: 21/03/2013
5 months and 8 engineers later the problem with my phone line and broadband has still to be resolved I had a full week of everything running smoothly until yesterday for some unknown reason sky requested that an engineer go to the exchange and since then my phone line has been dead and no internet connection I have the same engineer coming out today who worked for 4 hrs last week to get it up and running why the hell send an engineer to the exchange to fix something that was fixed last week.... (read more)
Aura's Comment
Written on: 23/03/2013
Would you still recommend Sky please, or go elsewhere? I am with TalkTalk and I hate their customer service.
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★☆☆☆☆
“Sky broadband and phone ”
Written on: 20/03/2013 by zerocool007 (1 review written)
i have had sky broadband and phone since i moved into my place over a yr ago. but ever since i have had endless problems with it cutting of hen it feels like it cutting of when you answer the phone or make a phone call and every time having to wait about ten to 15 mins for it to rest it self. i have phoned sky many many many times and had engineers come out and fix this and fix that but nothing changes sky have confirmed i have a problem on my line but the cant fix it or sum thing i guess.... (read more)
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Showing 11 - 20 of 644 Reviews
★★★★☆
“Better Than Virgin”
Written on: 16/03/2013
I dont know what all the negative reviews are about, I was connected on wednesday and first few days was slow was advertised between 7.5 and 15mb down my phone line. First few days i was at 2.2 - 5mb and over the week end its gone to 10mb. Its faster and better than the Virgin media connection i had which was 60mb. In terms of faster i mean browsing, not downloading obviously but it works great and for £7.50 a month i won't complain about it, Customer service been alright up to now least... (read more)
★★☆☆☆
“pretty slow”
Written on: 13/03/2013
Its cheap but its slow. Its ok when connecting wireless devices,you get a decent signal all around the house but i get about 2mbps on speedtest.net and it doesn't like youtube.Forget watching HD streams. When i want to watch anything from sky on demand i have to set it downloading about 15 mins before i want to watch the programme. I'm disapointed but i suppose its ok for how much it costs. But next year i will be going back to Virgin and thats saying something. (read more)
★☆☆☆☆
“Really slow, worst ever!”
Written on: 11/03/2013
Sky's internet seems to be very slow at most times, internet just crashes due to very slow speeds. I wouldnt recommend sky at all, using them is very bad. (read more)
★☆☆☆☆
“I was suprised by the ratings here ...”
Written on: 15/02/2013
Sky being such a big company, I thought that the would be a mixed bag. I've only seen one positive review (I didn't see them all) and he clearly appears to be planted (I'm a writer and have been offered work planting reviews). Most days, I use the internet for work - that is writing. Most days I have trouble getting a proper connection. When I pressed the 'Review' button to put this review on, it took me two attempts, due to the connection going. There appears to be some angry people... (read more)
★☆☆☆☆
“JUST CANT GET IT RIGHT!”
Written on: 15/02/2013 by fedupsky
Sky what can i say been a customer since the day they started but no more just cant believe how bad they are!!!I have since December of last year been trying to get broadband and phone from them first two times I tried to get fiber optic a complete joke could not give me dates I was promised so we changed to normal broadband first date they gave me was fine then they changed it !!!!So today after 4 weeks with out a home phone there meant to turn up they text i must be in and i wait all day... (read more)
★☆☆☆☆
“Poor service.... but excellent customer service staff”
Written on: 13/02/2013 by MarcWatt (3 reviews written)
The broadband service is just poor.... less than 0.4 mb/s... The customer service staff are excellent though I've got to say. I've bee getting put through to the guys in Northern Ireland and they are incredibly helpful - but the problem is not solved and just keeps reoccuring. We've got an engineer coming out next week, fingers crossed it can be sorted. (read more)
★☆☆☆☆
“Not in the script ”
Written on: 13/02/2013 by Diablo007 (2 reviews written)
Sky is a great product until things go wrong , everytime I've come across , e-mail , satellite , router or broadband problems , i know it's going to be at least a week before anything is sorted , honestly I think I could build a computer with all the condescending web pages they send me , if your problem is not in their script you've had it . My latest adventure is the broadband switch over , when I was with Bt the speeds were around 12 mb , which were quite good really , now they've gone... (read more)
★☆☆☆☆
“Shockingly bad!”
Written on: 10/02/2013
The internet is really bad, it stops working every so often and disconnects every Sunday for some reason. Its incredibly slow as it constantly fails to load web pages and send emails. (read more)
★☆☆☆☆
“It should be called 'Sky Dial-Up' - INCREDIBLY SLOW !”
Written on: 10/02/2013 by SunilRaja (2 reviews written)
The speed is ridiculously slow. In WD23 (Bushey/Watford) we get average speeds of 1.9mbps download and 0.6mbps upload speed. To put this into context, it took 3 hours to download Bourne Legacy on Apple TV. Accessing basic websites is slow and anything more demanding than simple browsing is painful. Downloading Apps and newspaper updates on iPad/iphone is very painful - so slow that I often switch off the wi-fi for the newspaper updates as its quicker on my cellular network (3G). There... (read more)
★☆☆☆☆
“no tv con”
Written on: 30/01/2013
when comparing prices sky never mentionned until after first bill they were going to charge me £30 over the course of a year for not having their rubbish tv expressely asked any extra to add they replied no no way of getting recompense a joke voting with my feet how can you charge someone for not having something and not telling them there is a word to describe this you can decide has anybody out there had to pay for goods or services not supplied (read more)
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Showing 21 - 30 of 644 Reviews
★☆☆☆☆
“Worst broadband ever but then again it is bt”
Written on: 26/01/2013 by stewiebee (1 review written)
Where to start firstly sky advisors who are robots who read scripts and any off the cuff remark a customer says that is not in the script confuses them.We are told that bt insist on them doing a checklist before a bt engineer is notified.We are warned that if it is our fault we will be charged.Emails that will they say be answered within 24 hours either go unanswered or take more than a week to reply.Lets be clear sky to tv well even though it is expensive.But sky should stop selling bt... (read more)
★☆☆☆☆
“Worse than Dial Up. ”
Written on: 26/01/2013
Negatives: It took a very long time to set (several weeks). It is slow About once every 3 hours it disconnects and you have to restart the router, disable your internet connection on every device you are using the internet and then reconnect on each device. Sometimes the internet does not come back up for several hours. We phoned up for a solution and they couldn't give us one, it's just a bug.. I live in London, so can't really blame being in the middle of nowhere for bad... (read more)
Stewiebee's Comment
Written on: 26/01/2013
Day 10 nothing as changed same rubbish service no repairs to my broadband.How can sky think this is acceptable.They should be ashamred of how i have been treated as a customer.Come the end of our contract let them even try to keep us as customers.Sky's slogan is "believe in better" - well I did believe in better and all I got was rubbish broadband and abysmal customer service.I have just checked my emails 5 emails sent to sky and 1 reply i suppose they think not bad for £65 a month.The service is getting worse not suprising when you give your advisors scripts and no productive way of dealing with a customers complaint.The service is simply terrible they care when you first sign up and when you want to leave.I will post everyday until someone does something usefull not scripted and gets my broadband fixed.I can truly say that every time i contact sky by phone i get the exact script read to me everytime.I had a stroke a year ago, and still they say unplug this turn off this try a new micro filter.Same rubbish no fix.Sky you cannot fix my problem i need bt openreach engineer like last time i had similar problem and bt fixed it.Stop treating your customers so badly we are fed up.
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Hamiltonmhammie's Comment
Written on: 24/02/2013
I was about to sign up but have read the first reviews. I won't bother now as I don't need the stress you are all getting. Thanks for your reviews.
Mary
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★☆☆☆☆
“Worst Fibre Broadband ever!!! dont sign up to Sky!!!”
Written on: 23/01/2013 by nmellor (1 review written)
I recently signed up to Sky Fibre with a promise that i would get a download speed of 40mbps, i waited the 10 days for the line to settle as i was only getting 10mbps.. now after 3 weeks, i am only getting 0.7kbps thats on fibre?? i was getting more on my ADSL?? sky are rubbish, i have been in touch and they said they are looking into it. i wrote to them saying to sort it out or i am cancelling, on the last day of the time i gave them they wrote to me saying.... yep we are looking into it?... (read more)
Billybhoy1888's Response to nmellor's Review
Written on: 10/03/2013
Had my sky fibre installed on 8.3.13, what an absolute joke, my ADSL connection was 5.8 meg, most of today ive had a 400k connection on this so called SUPER FIBRE , im sorry i ever switched, and as for their fibre team they are totally clueless and have blamed everything from my WIFI setup to the DLM optimizing my line to BT openreach having service issues
DONT BOTHER ITS GARBAGE
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★☆☆☆☆
“One Whole Minute”
Written on: 15/01/2013 by mnjjl
It took me about a minute to load this page, I think that pretty much sums it up for you... (read more)
★☆☆☆☆
“Sky Broadband - Value for money...NOT!!”
Written on: 14/01/2013 by Gazni (1 review written)
Dear Reader, Please read this before you decide to get Sky Broadband!! I have been a customer with sky for 7 years..I know why am I still with them? Like most families (Mom Dad 3 kids)we like the sky tv service and the phone deal is not bad either so we suffer on with a rubbish broadband service and even worse Sky Help Customer Services Manager replies or not replies I mean! I worked for a multinational work place service provider who had similar habits. But I left as I could not sell... (read more)
Stewiebee's Response to Gazni's Review
Written on: 26/01/2013
Sky do tv the best in uk.then they sell bt openreach broadband the worst in the uk.The problem is we have bt or virgin both bad so we cant win we are truly screwed.
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★☆☆☆☆
“Half speed”
Written on: 10/01/2013
I am on 40mb but I get 25mb. i get told I am getting 40mb from SKY. Liars. They are doing something to their network but no-one knows what...yet (read more)
★☆☆☆☆
“Complete Rubbish”
Written on: 06/01/2013
I've not come across a worse broadband than sky's. It takes me forever to do work, watch youtube clips and much worse. Forget about connecting your xbox 360 or any other devices to watch videos: sky can't even supply enough speed to watch sky go! I've researched a few problems and they know what issues they have but do no more than acknowledge this. But don't take my word for it...read the reviews on sky's own website! they can't even get good reviews on that! VERDICT: terrible service,... (read more)
★★★☆☆
“Works well after initial hurdles”
Written on: 31/12/2012 by Kirillius (6 reviews written)
After passing quite a few initial hurdles it works quite well. Speed is good and mostly consistent apart from some occasional busy days like on public holidays. Had initial problems with setup as a I didn't have a phone socket: Signed up with them telling them I needed a socket. They sent me the router and sent me a message saying everything is ready and active. Called them again saying I still didn't have a socket. They booked a time to send a BT engineer. BT engineer came and did... (read more)
★☆☆☆☆
“Half speed sky fibre broadband”
Written on: 22/12/2012 by Shadwuk (1 review written)
If you are thinking of getting fibre broadband with Sky then don't. I've been signed up for an also service for a number of years without issue and decided to switch to the faster service. Only one problem, from the 40mb service, you get half the speed or less. There is a forum completely full of people with this issue (over 600 posts), sky never give updates to anyone yet happily admit they have a problem. the real insult is the fact we have to pay for this half speed service with no... (read more)
★☆☆☆☆
“Useless”
Written on: 20/12/2012 by sab786
Sky broadband is the most useless ever... My mobile reception has to run off broadband and everytime u make a call from your landline the sky broadband cuts out which results in my mobile reception cutting. Sky tech team are useless they keep you on hold for over an hour before they answer then expect you do to self tests to test the line that the broadband is running off. They won't cancel agreement, so basically paying money for a service I am not receiving... Never go to Sky total... (read more)
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Showing 31 - 40 of 644 Reviews
★★★★★
“Sky Broadband worked for me”
Written on: 19/12/2012
My experience of Sky Broadband has been superb, I was a BT Broadband customer for 10 years but wanted to change due to a truly atrocious customer service where I ended up contacting BT’s MD direct just to get someone to check my line having spent over 4 hours on the phone to an Indian call centre when my broadband dropped., I should probably point out I am a IT specialist\engineer, whatever else you want to call me with over 15 years experience so knew the fault wasn’t in the... (read more)
★☆☆☆☆
“Rubbish”
Written on: 13/12/2012
My broadband was supposed to be activated over a week ago. I've called and messaged customer service, only to hear apologies and vague, different possible reasons for why the broadband connection is not working yet. Today, an engineer was supposed to come around to investigate the problem. I took the day off from work to fit their ridiculously long time window of 1 to 6 p.m. The engineer never showed up. These people should be sued. Do NOT take your broadband from Sky. Avoid this company... (read more)
★★☆☆☆
“Rural Sky? NO!”
Written on: 08/12/2012
I live in rural England and I can ONLY get sky connect which is BAD--they slow down your internet at peak times (e.g. when you come back from work or from school), there is a usage cap which is 40GB and unchangeable what makes it worse is that it is £10 (£17 opposed to £7.50) more a month than regular SKY Unlimited which my dad has in a house 2 miles away, and they say that I am not allowed it because of the phone lines whilst people down the street can get BT unlimited. The speeds of my... (read more)
★☆☆☆☆
“Useless customer service”
Written on: 06/12/2012
I have been waiting 3 weeks for sky to deal with a broadband problem. My first complaint was not even logged! Thereafter I have spoken to numerous "advisors" all telling me a different story. I have a signal into house, I do not have a signal into house, it is my router - one would be ordered immediately, recorded delivery, first class post! Did not receive router rang AGAIN, router not ordered and "we do not use recorded delivery or first class post". Router finally received, did not... (read more)
★☆☆☆☆
“absolutely terrible”
Written on: 29/11/2012 by joey_205
Absolutely appalling customer service. I have called each day for 5 days now, on hold constantly, only to be put through to the wrong department over and over. Connection, when you actually get it is shocking. Peak hours, i wouldn't even bother. The Engineers made a mockery of installing the line, which in the end took two months. Trying to cancel your package is also a nightmare and very frustrating. (read more)
★☆☆☆☆
“Rip Off”
Written on: 04/11/2012 by Cse1
Was ripped off for what was allegedly the best broadband (read more)
★☆☆☆☆
“Worst broadband ever!”
Written on: 01/11/2012 by deltadevil
Living in Cheshire, we've ordered Sky as it was cheap bargain, that was 6 months ago, at the start the service ran fine with a 3mbps download and 1mbps upload, but then it gradually started to get worse every day, now i get 0.30mbps download and 0.10 upload, what a shame Sky.... DO NOT BUY. EVER! (read more)
★☆☆☆☆
“Switch to sky for the slowest broadband I have seen!!”
Written on: 26/10/2012 by MichaelGarforth
About six months ago I changed from AOL Broadband to Sky. The only reason for this was to have my phoneline, TV, and Broadband from one place and at the same time it should save me a few quid. What I didn't count on was my connection speed being cut from 2meg to less than 512kb. I have gone through sky's pointless online helpdesk (which isnt designed to help it simply just puts you off until you give up on your problem). I have had my line checked by BT and I should be getting between 1.5... (read more)
★☆☆☆☆
“consistently goes on and off and there is no...”
Written on: 25/10/2012 by skybroadbandisshit
consistently goes on and off and there is no confidence what so ever that it is going to work when you need it. 'The router has failed to dectect a broadband connection' i see this more than i do the websites i'm trying to look at. this is the second attempt and about 10 minutes to have filled out this review. (read more)
Markyumali's Response to skybroadbandisshit's Review
Written on: 26/10/2012
their 15gb per month is a scam...they say unlimited browsing of social networking like facebook and twitter, 43 hrs youtube viewing, 2,678 songs, 19 movies etc...I only used the service for 8hours (not continuous) then I got a text message saying I have already used 51.41% of usage?? Are you crazy??? Then I asked assistance from my assigned agent named (name removed) and she was soooo RUDE..she 's shouting at me over the phone and even hung up on me. She admitted to herself that she don't know what she's doing. Why did you hire this kind of incompetent agent? I can't use my broadband now. how can I work at home? I need someone to call me to fix this issue! But please give me a reliable agent..pleaseeee!!!!
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★☆☆☆☆
“Sky Rubbish”
Written on: 20/10/2012 by Splinter68
This bunch dont even rate a star they are that bad soon as I can its of to BT for phone and Broadband, it was the biggest mistake I ever made switching to SKY! Activation date came and went no broadband bit of a problem as I work from home one very unhappy company wanting to know why they should pay for my internet access when it doesnt work...asnd as I have seen here the excuses are miriad, its BTs fault, its your PCs fault (info for Sky I,m an IT geek dont think I have an issue with my... (read more)
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Showing 41 - 50 of 644 Reviews
overview
Top 5 Broadband Reviews
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Talk Talk Broadband www.talktalk.co.uk
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Techexpert's Comment
Written on: 14/05/2013
often these problems are caused by unwilling or disrespectful costomers, if their is a fault on the line affecting broadband and talk, ultimately it is openreach who will fix it and they can be slow to do this if dig work is needed.