Have a picture of Briel Versatile Due Compare?, please send it to us.
Picture courtesy of JC.
| Ease of Use | 6/10  |
|---|---|
| Durability | 2.9/10  |
| Style | 5.9/10 |
| Service & Support | 3.4/10 |
| Value for Money | 4.3/10 |
| Overall rating | 3.6/10 |
Full review by
Guest.
on 28th Jul 2008
User Rating : 1
Respect :
0
Good Points: Good coffee when it worked.
Bad Points: Three machines went faulty as quickly as 2 hours.
General comments: Bought the first Briel Versatile Due coffee machine from Red Monkey who replaced it after a few weeks when it went faulty (leak caused electrics failure). The next one had a leak on delivery and the next failed quickly. Red Monkey were excellent in dealing with the problems by sending replacements each time, I have to recommend them. My advice is just don't buy anything Briel.
Guest.'s review and ratings | 79 words
Review by
alphabetsoup
on 11th Jul 2008
User Rating : 0
Respect :
0
Do not buy a Briel Versatile Due, or any other Briel. If it's anything like mine, I'm sure you WILL be sorry.
I would suggest that judging from the usernames the last 2 good reviews are actually from the suppliers in Portugal?
Buy a much cheaper one or a much more expensive one, but I will never buy Briel again!
alphabetsoup's full review | 87 words
Review by
Guest.
on 10th Jul 2008
User Rating : 0
Respect :
0
What a hopeless machine did this turn out to be. It would be cheaper to go to a coffee shop 3 times a day than buy this machine. I can only imagine you will be disappointed too if you buy this machine.
Guest.'s full review | 75 words
Review by
nunopinto
on 3rd Jul 2008
User Rating : 7
Respect :
0
For the price the Briel Versatile Due is a nice machine, with good quality coffee coming out of it, so what more can you wish for?!
nunopinto's full review | 34 words
Review by
Tocasteixas
on 30th May 2008
User Rating : 10
Respect :
-1
The Briel Versatile Due is an excellent espresso coffee. Good steam. This machine is top sales all over the world. From the factory they assured me that whenever I need spare parts they gladly would assist me.
They were very nice and gentle with me.
Tocasteixas's full review | 69 words | 1 comment added.
Review by
whitey99
on 30th May 2008
User Rating : 9
Respect :
0
Had the machine 18 months, first problem I had was last week when it stopped pumping water through. This was because I had been lazy and never de-scaled the machine. Once I did this, back to full working order. Used many times a day and stands up to the job, excellent value for money.
whitey99's full review | 71 words
Review by
Guest.
on 20th May 2008
User Rating : 2
Respect :
0
Lukewarm coffee, steamer broke after 3 months, started leaking after 6 months, completely broken after 2 yrs. Would not buy again.
Guest.'s full review | 23 words
Review by
Guest.
on 18th Feb 2008
User Rating : 1
Respect :
0
Good when it works. It died after a year of usage. Leaking issues, filter problems. And to top it all the UK representative does not sell them anymore making this product not supported in the UK.
Guest.'s full review | 36 words
Review by
robbrown
on 29th Dec 2007
User Rating : 2
Respect :
0
Very good coffee. Rubber seal has blown twice in less than a year - with relatively light use. Review based on home use for one year
robbrown's full review | 26 words
Review by
Guest.
on 20th Dec 2007
User Rating : 1
Respect :
0
Fairfax, the importers advise in my opinion is that this machine cannot be repaired as it is no longer made and the electronic part is not available to them.
Guest.'s full review | 55 words
Review by
diffenthal
on 13th Nov 2007
User Rating : 9
Respect :
0
Since opening the box the Briel Versatile Due has been a doddle to use. I particularly like the metered dose feature which means that you can concentrate on something else while the machine produces the coffee.
Periodic maintenance is a simple de-scale which I have been doing every couple of months. Briel suggest 4 months, but I live in a hard water area.
I can't comment on the quality of the after sales service since I haven't needed to call on it. When I asked for some information dir ...
diffenthal's full review | 126 words
Review by
dtruss01
on 10th Oct 2007
User Rating : 2
Respect :
0
The milk steamer stopped working after 1 months on the 1st Briel coffee machine, the replacement has also stopped working. Known fault although the importers, fairfax coffee, have been excellent in sorting out replacements. Now swapping for an Ascaso.
dtruss01's full review | 45 words
Review by
nmyttas
on 26th Apr 2007
User Rating : 2
Respect :
0
Looks good on your kitchen counter. Cannot understand how it was recommended by Which? a couple of years ago (probably because they did not keep their machine long enough).
nmyttas's full review | 107 words
Review by
worfolk
on 3rd Feb 2007
User Rating : 3
Respect :
0
My Briel Versatile Due coffee and espresso machine lasted less than 24 hours before breaking down, and I was not overly impressed with it anyway. This is the second espresso machine I have had. The previous one was a Gaggia, and that was returned twice, and it still never worked right. I have now given up on home espresso machines. I do not think any of the small ones are up to the job.
worfolk's full review | 84 words
Review by
georgevegas
on 24th Jan 2007
User Rating : 0
Respect :
0
The Which Magazine Best Buy report is 100% accurate. Since turning the machine on it leaked from the sides, the espresso was barely warm and the taste was average with a hit or miss with the golden cr me. There was no control for the steam and therefore making frothy milk was difficult. Getting it fixed is a nightmare. I was advised by the company that I bought the machine from to contact Fairfax who are the dealers for the Machine and repairs. Fairfax never contacted me back after leaving sever ...
georgevegas's full review | 120 words
Review by
rayhook
on 18th Jul 2006
User Rating : 9
Respect :
0
First espresso machine so difficult to make comparisons with other machines. Purchased on a Which? recommendation. Once switched on, it's ready for use in a few minutes although the cup warmer takes perhaps an hour to come up to full temperature. Cleaning is a doddle - especially the drip tray. Have tried pods (which came free with the machine) but despite Which? saying it makes better pod coffee than dedicated pod machines, the result was very poor. Not an issue as we don't plan to use pods any ...
rayhook's full review | 157 words
Would you like to see a review that's not being listed?
