Written on: 24/04/2011
I have had my Versatile duo for years now with out a problem - excelent machine, worried i can not buy another if it ever breaks if it has been discontinued!!!!
Well worth the money.
Can not comment on serivce/support as i have not used them. However Harrods mail order provided a very good service on this product… Read Full Review
Written on: 11/03/2011
Had mine for over 3 years, never had a problem with it. Makes excellent coffee with fine crema, and the milk frother does a great job once you get the technique right. Can't rate service & support because it's never needed any. The only minor hassle is keeping it clean and descaling regularly - but all these machines need that… Read Full Review
Written on: 07/11/2010
A little perspective. Actually it really is one of the best out there!!
Markham Aldridge's review of the November 7, 2010 12:40:90pm
Ok, I have now had this machine for 3 1/2 years. So think i am probably qualified to write a meaningful review. To address some of the comments made on other reviews. Ok yes it is true that Fairfax are no longer uk agents for Briel. And there is as far as i am aware no one else in the U.K. That being said, with any of the problems i have had i have dealt direct… Read Full Review
Written on: 07/04/2010
I had three of these machines in quick succession over 3 years ago. If you know nothing about real espresso machines you can forgive yourself for buying such tat! I would suggest that the only machines worth buying are the Italian branded items.
I bought a Gaggia Classic, it is over three years old and has been very reliable over all that time. if it brakes you just get parts and repair it! You wouldn't bother repairing a Briel machine.
It can be brought for £250 or less on the Net. This is… Read Full Review
Written on: 21/02/2010
My boy-friend gave me this coffee-machine as a present a year ago. I drink espresso almostevery day - two or even moor cups. And do love it! It makes very good espresso with strong dark-brown crema. I used to work in a cafe as a waitress and I had a possability to become a barista, but didn't want to get involved in all this snobbish barista-business. I thougt, it was too complicated - but now I have my Versatile Due at home and have no p;roblems with preparing very good coffee! I feel so, as… Read Full Review
Written on: 27/01/2010
First machine never really worked properly. Was replaced without any argument. Second machine arrived in pieces!! Third machine worked beautifully and made fantastic coffee but after 2 years it has given up the ghost. Was used to make one cup per day and was regularly descaled.
Would never buy another!… Read Full Review
Written on: 05/01/2010
always been rubbish it sort of used to work then packed up never be tempted to buy one… Read Full Review
Written on: 08/11/2009
I love my coffee machine this is my second. It makes fantastic foamy coffee.
I would have no other coffee machine… Read Full Review
Written on: 14/05/2009 by boyko (1 review written)
i just got my Briel Versatile C9 from ebay for 600. the price was right.
now that i have had it for a week here are my comments. first of all, it will not replace going to a coffee shop and sitting outside and enjoying a nice latte while people watching. So there is no money to be saved if you think you are going to stay home and get the same quality coffee, not to mention the experience of going out.
the coffee it makes is not great. first of all it is lukewarm. even on its hottest setting, i… Read Full Review
Written on: 22/01/2009
I've had mine 3 years and it's been used heavily. It produces excellent results but of late it's developed problems and is struggling. For those who want a machine that's not going to get heavy use it's a cost effective solution that will deliver what your looking for. For heavy use it's probably worth splashing out for something more robust but you would have to splash out quite a bit more… Read Full Review
Written on: 23/11/2008 by dianaskye (1 review written)
Overall I find the Briel Versatile Due a great machine. I wanted a bean to cup machine but could not afford one - in my opinion this Coffee machine is the next best thing… Read Full Review
Written on: 16/11/2008
Our Briel Versatile Due has always worked well and when using Illy ground coffee it makes coffee that can't be bettered anywhere. I can't comment on milk function as I only make black coffee. It slowed down but descaling cured that very easily. We've had the machine around 2 years and love it… Read Full Review
Written on: 10/10/2008 by teresa howell (1 review written)
I bought this Briel Versatile Due on the strength of the Which report but have been very disappointed especially with the steamer. Its hit and miss with the foam and only really does 2 cups well after that the steamer can't cope… Read Full Review
Written on: 01/10/2008 by loanhead (1 review written)
I have had my Briel Versatile Due for over two and a half years, I have been delighted with it since day one. I treat it well by de-scaling it regularly and keeping it clean. My house is the 'good coffee house' with family and friends. It is in use every day. My biggest fear is being unable to replace it should I eventually have to… Read Full Review
Written on: 01/10/2008
Best cup of coffee I've tasted. Had Briel Versatile Due for two years. My folks have had one for longer. Both used every day. Never a problem. Would buy one tomorrow if it broke. Not cheap but worth every penny so far… Read Full Review
Written on: 26/09/2008
At first seemed a very machine, cost quite a bit, however water leaked into the electrics and it broke. Would not buy this brand again, expensive mistake… Read Full Review
Written on: 20/08/2008 by natthebat (1 review written)
I'm glad i read the comments on this site as I thought I was the only person struggling with my Briel Versatile Due, it's useless in my opinion. I've gone back to purchasing individual filter pots and will take it down the local car boot sale!… Read Full Review
Written on: 05/08/2008 by rickp (1 review written)
Eventually, after taking the Briel Versatile coffee machine apart (several times) I located the problem (with the electronic circuit board) and arranged repairs myself. Although the maker works okay now I have been put off Briel and would not buy another of their products… Read Full Review
Written on: 28/07/2008
Bought the first Briel Versatile Due coffee machine from Red Monkey who replaced it after a few weeks when it went faulty (leak caused electrics failure). The next one had a leak on delivery and the next failed quickly. Red Monkey were excellent in dealing with the problems by sending replacements each time, I have to recommend them. My advice is just don't buy anything Briel… Read Full Review
Written on: 11/07/2008 by alphabetsoup (1 review written)
Do not buy a Briel Versatile Due, or any other Briel. If it's anything like mine, I'm sure you WILL be sorry.
I would suggest that judging from the usernames the last 2 good reviews are actually from the suppliers in Portugal?
Buy a much cheaper one or a much more expensive one, but I will never buy Briel again!… Read Full Review
As rated by real users
" Awful machine, highly unreliable - avoid " Read More
Written by MGWHU
" Great idea pity the lid wont close with grounds " Read More
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" OVERALL EXPERIENCE " Read More