AirSupply Shipping Agents Reviews

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Bluebell to the USA”

Written on: 17/09/2014 by AMDixon (1 review written)

I am perfectly happy to have my name associated with this review as I really want to thank them for being extremely efficient, for ensuring that the move was as stress free as possible both for me and for the dog. The crate was well constructed and the hand over was simple.Would always use them in future… Read Full Review

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★★★★★

“Wow, excellent service from start to finish!”

Written on: 27/08/2014 by Lisajw3 (1 review written)

If you are thinking of shipping your beloved pets to anywhere in the world, these are the professionals you need to deal with! The girl who dealt with us was amazing in every aspect of the process, a true professional. She dealt with any worries we had and put our mind completely at ease, for what was for us the most important part of our relocation from NE England to Guernsey. The whole process was faultless from start to finish and very competitively priced, excellent value for money. Every… Read Full Review

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★★★★★

“Simply the best!”

Written on: 16/08/2014 by Butcherwa131 (1 review written)

Faced with a very stressful move to Hong Kong, the thing causing me most stress was the safe and smooth transfer of our much loved labrador. Your company took care of EVERYTHING and I really appreciate the ability to contact you any time, via phone or email. The whole process went according to plan and our pet was delivered directly to our new home. Many thanks for making it so… Read Full Review

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★★★★★

“Transport of my dog Rosie from Belfast to Cape Town”

Written on: 16/08/2014

Airsupply was responsible for booking my dog Rosie on a flight from Belfast, N.Ireland to Cape Town, South Africa. Communication was very clear, accurate and precise. Everything went according to plan. The crate supplied by the company was of a high standard and allowed my dog to travel in luxury. It was a pleasure dealing with Jayne Jessop and I can strongly recommend using Air Supply based on my experience… Read Full Review

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★★★★★

“Two cats to Canada from Cardiff”

Written on: 15/08/2014

From the first contact we had with them, they were professional and personable on the phone and then very accommodating after with our questions and subsequent emails, which were returned in a timely fashion. We were very pleased with the delivery of the container which provided ample room for our two furballs. The location of Airsupply Shipping Agents is ideal as it is on the way to Heathrow which makes for a smooth transition to take the pets there, get them sorted and then go on your… Read Full Review

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★★★★★

“Great service”

Written on: 09/08/2014 by ijHarding474 (1 review written)

We were very happy with the way AirSupply took care of our cat on a big move from the UK to Canada. Our cat does not usually travel well and we feared she would find the journey very stressful. However, she arrived not only safe and clean but calm and happy. We also appreciated the way staff answered our questions thoroughly and helpfully. Thank you!… Read Full Review

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★★★★☆

“Travel from UK to Singapore”

Written on: 07/08/2014 by Tierneyuy123 (1 review written)

AirSupply Shipping Agents were very helpful with our relocation to Singapore with our Cairn Terrier. I was particularly impressed with prompt replies to any queries and the amount of information they supplied to ensure the applications for permits were completed correctly. The crates used for shipping were nice and spacious, which meant our dog was less traumatized than past experiences. One element that could have been a problem was that we dealt with 3 different members of staff due to… Read Full Review

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★★★★★

“Great customer service - helped me with all my needs! ”

Written on: 29/07/2014 by teyhou (1 review written)

A friendly service that really relieved my worrys about shipping my dogs - they made the whole experience a pleasure and would happily use them again. Jayne was very helpful in answering all my questions and great overall customer service… Read Full Review

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★★★★★

“Thank you so much.....I'm impressed!!”

Written on: 27/07/2014 by Tracey220671 (1 review written)

We used Airsupply Shipping Agents and couldn't be more pleased with the service we have had. From start to finish the staff were always patient with me as I was very worried about shipping my greyhound from UK to New Zealand. If I had a question that they weren't sure of the member of staff I dealt with would make sure she found out and got back to me with an answer as soon as she could. She was clear about what was required and how much things would cost and also that some of the prices… Read Full Review

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★★★★☆

“I can't thank AirSupply enough for all their help in...”

Written on: 09/07/2014 by vrCantuItalian87 (1 review written)

I can't thank AirSupply enough for all their help in getting our dog back to America for us. They were extremely helpful and professional. I had a million questions and they both were wonderful at putting my mind at ease. I would highly recommend this company. Most importantly..... our dog arrived happy and safe!!!!!!… Read Full Review

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★★★★★

“Transport Cooper to Hawaii”

Written on: 05/07/2014 by Hansen92 (1 review written)

The preparation of kennel and pickup/drop-off plus coordinating with airlines could not be better. The kennel is extraordinary and much time to ensure a successful transport shows that you are the best in the business. Your promise of required paperwork was complete and satisfactory to the State of Hawaii's requirement. Very well done! I would recommend your services at any time and note we would be glad to state so in writing. … Read Full Review

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★★★★★

“Fantastic service.”

Written on: 03/07/2014 by JudeMacGregor148 (1 review written)

Wonderful experience. Our two cats were transported from UK to New Jersey. I was very nervous about the whole process but they put my mind at ease and explained every step of the process. Very patient with me throughout especially with my many questions. Our cats arrived safe and sound the other end. The containers were nice and roomy and I had no concerns about their comfort during the journey. Would definitely use them again and would have no hesitation in recommending to others. I have no… Read Full Review

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★★★★★

“Cats travel in style with the best kind of care...”

Written on: 02/07/2014 by VitaminKiwi (1 review written)

My DSH tabby boy Asbo has just been transported by the PassportforPets team (part of Airsupply) from the UK and is currently in quarantine in Christchurch for the next 10 days before he can join me in his new home here in New Zealand. Having read round on the export of animals I knew what the likely costs were going to be and I have come in under them by a nice margin, so the service is value for money. You can get them to do everything or you can do some of the legwork yourself and save… Read Full Review

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★★★★★

“If you must fly your pets, Passport for Pets is your...”

Written on: 02/07/2014 by Simpsonqq464 (1 review written)

Jayne at Passports for Pets was very responsive and accommodating to all of our questions and concerns about moving our puppy 5,500 miles and a continent away. It's not a simple feat to move your furry loved ones to a new country, but Passports for Pets does make it as simple as possible! The crates they use for transport are roomy, but most importantly sturdy for the long haul! So sturdy in fact it's had a lick of paint and is now our puppy's dog house. And the carrier recommendations they… Read Full Review

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★★★★★

“Thank you, Jayne”

Written on: 10/06/2014 by ramona.sandnes (1 review written)

I don't know Jayne personally, but I might as well - she helped me sort out everything! I really felt like the staff at AirSupply cared about my dog and me. Thanks to them it felt safe to let my puppy travel, and although it was a long and tiring weekend - they made sure everything went as smoothely as possible. So thank you for helping a stressed, nervous dog owner get her little darling to Norway! You are all amazing. … Read Full Review

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★★★★★

“Great care and communication ”

Written on: 10/06/2014

Wonderful experience with Passport for Pets getting my little cat "Minx" from London to Los Angeles. Dropped her off at their HQ in Heathrow and immediately saw how professional and attentive they were as Minx was quite stressed and they sat with me while I calmed her and moved her into her kennel for the cattery and flight. Minx spent 5 days in their cattery and then caught an Air New Zealand flight out to LA to meet us. She was meant to fly on a Monday but the flight had technical issues and… Read Full Review

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★★★★☆

“This company has been of great help in transporting my...”

Written on: 08/06/2014

This company has been of great help in transporting my cat from England to Norway. Quick and helpful replies by email, and they kept me updated throughout the process. Very easy to communicate with. Friendly staff and close to Heathrow. The only reason I put 4 instead of 5 stars is because I had to chase up the final confirmation of my cat's space in the aircraft myself, instead of being told where in the process the booking was. I would definitely use this company again, and I would recommend… Read Full Review

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★★★★★

“Amazing Service to Transport our Furry Friend”

Written on: 03/06/2014 by bellasg2014 (1 review written)

My husband and I just relocated to Singapore. After much debate we decided there was no way that we could move without taking our 4 yr old cocker spaniel along for the adventure. Two problems presented themselves - we could not bear the thought of what the journey would be like for her, and we could not afford the quotes of some of the companies that were recommended to us by friends. I found Passport for Pets online and from my first conversation with them I totally trusted her with looking… Read Full Review

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★★★★★

“Two cats to Oslo”

Written on: 26/05/2014 by theduffman (1 review written)

Arranged with passport for pets to bring two cats from Edinburgh to Oslo. Their quote was the best value for money and the whole journey went off without a hitch. Throughout the whole process, they were very easy to get hold of, knew their stuff (and if not, knew who to contact) and were very patient. This was really important for us when carrying out what otherwise was a fairly daunting task to organise. Both cats are now relaxed and settling down in their new home, thanks to the great job… Read Full Review

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★★★★★

“Thanks so much for all of your help!”

Written on: 24/05/2014 by BarneyandWill (1 review written)

I'd just like to say how helpful everyone was in shipping my 2 cats Barney and Will from the UK to Crete. From my first enquiry to the office through delivering them to Birmingham and then collecting them in their crate at Heraklion, everyone was wonderful - it was such a pleasure to deal with real human beings! The cats seemed completely unfazed by the whole thing and are currently getting accustomed to their new surroundings in the sun. Thanks again to everyone involved for their help… Read Full Review

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