AirSupply Shipping Agents Reviews

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Great customer service - helped me with all my needs! ”

Written on: 29/07/2014 by teyhou (1 review written)

A friendly service that really relieved my worrys about shipping my dogs - they made the whole experience a pleasure and would happily use them again. Jayne was very helpful in answering all my questions and great overall customer service… Read Full Review

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★★★★★

“Thank you so much.....I'm impressed!!”

Written on: 27/07/2014 by Tracey220671 (1 review written)

We used Airsupply Shipping Agents and couldn't be more pleased with the service we have had. From start to finish the staff were always patient with me as I was very worried about shipping my greyhound from UK to New Zealand. If I had a question that they weren't sure of the member of staff I dealt with would make sure she found out and got back to me with an answer as soon as she could. She was clear about what was required and how much things would cost and also that some of the prices… Read Full Review

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★★★★☆

“I can't thank AirSupply enough for all their help in...”

Written on: 09/07/2014 by vrCantuItalian87 (1 review written)

I can't thank AirSupply enough for all their help in getting our dog back to America for us. They were extremely helpful and professional. I had a million questions and they both were wonderful at putting my mind at ease. I would highly recommend this company. Most importantly..... our dog arrived happy and safe!!!!!!… Read Full Review

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★★★★★

“Transport Cooper to Hawaii”

Written on: 05/07/2014 by Hansen92 (1 review written)

The preparation of kennel and pickup/drop-off plus coordinating with airlines could not be better. The kennel is extraordinary and much time to ensure a successful transport shows that you are the best in the business. Your promise of required paperwork was complete and satisfactory to the State of Hawaii's requirement. Very well done! I would recommend your services at any time and note we would be glad to state so in writing. … Read Full Review

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★★★★★

“Fantastic service.”

Written on: 03/07/2014 by JudeMacGregor148 (1 review written)

Wonderful experience. Our two cats were transported from UK to New Jersey. I was very nervous about the whole process but they put my mind at ease and explained every step of the process. Very patient with me throughout especially with my many questions. Our cats arrived safe and sound the other end. The containers were nice and roomy and I had no concerns about their comfort during the journey. Would definitely use them again and would have no hesitation in recommending to others. I have no… Read Full Review

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★★★★★

“Cats travel in style with the best kind of care...”

Written on: 02/07/2014 by VitaminKiwi (1 review written)

My DSH tabby boy Asbo has just been transported by the PassportforPets team (part of Airsupply) from the UK and is currently in quarantine in Christchurch for the next 10 days before he can join me in his new home here in New Zealand. Having read round on the export of animals I knew what the likely costs were going to be and I have come in under them by a nice margin, so the service is value for money. You can get them to do everything or you can do some of the legwork yourself and save… Read Full Review

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★★★★★

“If you must fly your pets, Passport for Pets is your...”

Written on: 02/07/2014 by Simpsonqq464 (1 review written)

Jayne at Passports for Pets was very responsive and accommodating to all of our questions and concerns about moving our puppy 5,500 miles and a continent away. It's not a simple feat to move your furry loved ones to a new country, but Passports for Pets does make it as simple as possible! The crates they use for transport are roomy, but most importantly sturdy for the long haul! So sturdy in fact it's had a lick of paint and is now our puppy's dog house. And the carrier recommendations they… Read Full Review

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★★★★★

“Thank you, Jayne”

Written on: 10/06/2014 by ramona.sandnes (1 review written)

I don't know Jayne personally, but I might as well - she helped me sort out everything! I really felt like the staff at AirSupply cared about my dog and me. Thanks to them it felt safe to let my puppy travel, and although it was a long and tiring weekend - they made sure everything went as smoothely as possible. So thank you for helping a stressed, nervous dog owner get her little darling to Norway! You are all amazing. … Read Full Review

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★★★★★

“Great care and communication ”

Written on: 10/06/2014

Wonderful experience with Passport for Pets getting my little cat "Minx" from London to Los Angeles. Dropped her off at their HQ in Heathrow and immediately saw how professional and attentive they were as Minx was quite stressed and they sat with me while I calmed her and moved her into her kennel for the cattery and flight. Minx spent 5 days in their cattery and then caught an Air New Zealand flight out to LA to meet us. She was meant to fly on a Monday but the flight had technical issues and… Read Full Review

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★★★★☆

“This company has been of great help in transporting my...”

Written on: 08/06/2014

This company has been of great help in transporting my cat from England to Norway. Quick and helpful replies by email, and they kept me updated throughout the process. Very easy to communicate with. Friendly staff and close to Heathrow. The only reason I put 4 instead of 5 stars is because I had to chase up the final confirmation of my cat's space in the aircraft myself, instead of being told where in the process the booking was. I would definitely use this company again, and I would recommend… Read Full Review

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★★★★★

“Amazing Service to Transport our Furry Friend”

Written on: 03/06/2014 by bellasg2014 (1 review written)

My husband and I just relocated to Singapore. After much debate we decided there was no way that we could move without taking our 4 yr old cocker spaniel along for the adventure. Two problems presented themselves - we could not bear the thought of what the journey would be like for her, and we could not afford the quotes of some of the companies that were recommended to us by friends. I found Passport for Pets online and from my first conversation with them I totally trusted her with looking… Read Full Review

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★★★★★

“Two cats to Oslo”

Written on: 26/05/2014 by theduffman (1 review written)

Arranged with passport for pets to bring two cats from Edinburgh to Oslo. Their quote was the best value for money and the whole journey went off without a hitch. Throughout the whole process, they were very easy to get hold of, knew their stuff (and if not, knew who to contact) and were very patient. This was really important for us when carrying out what otherwise was a fairly daunting task to organise. Both cats are now relaxed and settling down in their new home, thanks to the great job… Read Full Review

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★★★★★

“Thanks so much for all of your help!”

Written on: 24/05/2014 by BarneyandWill (1 review written)

I'd just like to say how helpful everyone was in shipping my 2 cats Barney and Will from the UK to Crete. From my first enquiry to the office through delivering them to Birmingham and then collecting them in their crate at Heraklion, everyone was wonderful - it was such a pleasure to deal with real human beings! The cats seemed completely unfazed by the whole thing and are currently getting accustomed to their new surroundings in the sun. Thanks again to everyone involved for their help… Read Full Review

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★★★★★

“Very helpful friendly and dog was well cared for :) ”

Written on: 20/05/2014 by si11ymoo1988 (1 review written)

I would use passport for pets again I dealt with Jayne the whole way through this process as couldn't fault her very friendly and helpful . Brilliant experience thank you ! I asked lots of questions and I would get a reply straight away it rely completely comfortable the whole way . My dog arrived happy in a well made carrier she had water and was as happy as she could be after flying… Read Full Review

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★★★★★

“Air Supply was wonderful!”

Written on: 06/05/2014 by Jcroft (1 review written)

They were fabulous! My boys (pup Martin & cat Jack) were well taken care of on their way from London UK to Seattle, Wa USA! Would recommend them highly!!… Read Full Review

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★★★★☆

“Export of pets on longhaul flights”

Written on: 06/05/2014 by Export (1 review written)

I found the process necessary to send ones much loved dogs abroad stressful but was helped enormously by the support given by staff with regard to meeting the timescale of tests and documentation required. The most worrying aspect was not being given a definite confirmed booking on the date requested for the flight despite having to make full payment. One had to pay at the point of requesting the flight date and hope that the airline would later confirm the booking. Thankfully it all came… Read Full Review

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★★★★☆

“Dog to Pakistan”

Written on: 26/04/2014 by IzabelleEdmondson336 (1 review written)

Passport For Pets were extremely helpful the whole way through the process responding promptly to any queries or questions we had. They understood that both we and the dog were nervous about the journey and arranged for the crate to be delivered to our house instead of the cargo terminal so the dog could get used to sleeping in it which was much appreciated… Read Full Review

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★★★★★

“Support on hand ,very helpful , kind and caring are...”

Written on: 26/04/2014 by Evansgk317 (1 review written)

Support on hand ,very helpful , kind and caring are only a few words of how excellent this company is ! Would most definitely recommend this company… Read Full Review

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★★★★☆

“Dog to Pakistan”

Written on: 25/04/2014

Passports for Pets(Airsupply Shipping Agents) were very helpful from start to finish, responding to emails and phone calls very promptly. They also happily helped with additional requests such as delivering the crate to our house rather than the cargo terminal so our dog could get used to it before travelling… Read Full Review

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★★★★★

“Brilliant, friendly service :)”

Written on: 22/04/2014 by flamingGalah (1 review written)

Would recommend to anyone relocating with a pet abroad. Personal service from friendly staff who are there to answer any questions or fears you may have about your pet travelling… Read Full Review

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