AirSupply Shipping Agents Reviews

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“AMAZING SERVICE”

Written on: 29/10/2014 by Wedders (1 review written)

I have had the best experience shipping my Labrador George. I had been dealing with two representatives Annita & Jayne and they were amazing to work with. Jayne saw the booking through until the end, sending images of George in his crate & keeping my mind at rest. It's quite a stressful process shipping your loved one off to far away places but I was assured through out the process and I am delighted how it all turned out. From collection at my house, transport to Heathrow, overnight in… Read Full Review

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★★★★★

“Professional and Caring”

Written on: 28/10/2014 by SusieBurridge (1 review written)

Thank you for transporting our two beautiful 12 week old Labrador puppies to Singapore. I was hugely impressed with your extremely friendly, experienced staff who were not only reassuring and informative but also supportive when we realized we had not vaccinated the pups at the correct time. The staff new exactly what to do and calmly helped us sort out the problem. The puppies arrived into Singapore after a few days boarding at your facility and were very happy and healthy on arrival. The text… Read Full Review

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★★★★★

“Extremely helpful Freight Forwarder ”

Written on: 27/10/2014 by Clarelelo (1 review written)

The process was made so easy and staff managed to calm me down many times when all was getting a bit stressful! Due to last minute changes to travel plans from my side, quotes were quickly revised and new plans made. Everything was arranged for me including cattery, shipping containers and transport so I didn't have to worry about things like if the crates were big enough or the logistics of transferring 3 cats between Freight Forwarder, cattery and airline. Documents were checked to… Read Full Review

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★★★★☆

“Friendly & Helpful”

Written on: 22/10/2014

I used Passport for Pets to move my dog from London to South Africa. My agent was very helpful in answering any questions quickly. The list of what was required was easy to read. My vet was expecting the paperwork earlier from them but everything arrived in time at the end. My dog arrived safe and seems healthy other than adjusting to her new home… Read Full Review

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★★★★★

“Joe the cocker spaniel moves to Hong Kong”

Written on: 15/10/2014 by JoeCockers (1 review written)

PassportforPets was helpful, professional and went above and beyond the call of duty to help get our dog, Joe to Hong Kong. Nothing was too much trouble and she made it as smooth as possible. We ran into glitches with his vaccination record but she quickly sorted it out. As I was in Hong Kong and had no printer at that time, she sorted everything out via email. The quote was competitive with two other quotes I obtained in addition to this one. We have already recommended her and the company to… Read Full Review

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★★★★★

“LEAVING YOUR BEST FRIEND”

Written on: 11/10/2014

1st Class service all the way, from paperwork to advice to handling my best friend, not at all traumatised in fact wasn't that bothered to see us at the other end, that put our noses out of joint. Staff were wonderful, job well done and massive thank you to all concerned and we are thinking of you all back in the rain in the UK.Collection company at other end were excellent too Thanks… Read Full Review

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★★★★★

“Moving Jinx to Gibraltar”

Written on: 08/10/2014 by Warringtons (1 review written)

From start to finish it was a very well organised and stress less move. Jinx left the UK in a timely fashion and arrived relatively happy in Gibraltar after her flight. The cage was quite spacious, she was comfortable in a nest of shredded paper and she had a water supply. All in all, we couldn't ask for any more, and would certainly use Air Supply Shipping Agents again, and indeed recommend them to friends… Read Full Review

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★★★★★

“Excellent service for pet travel”

Written on: 08/10/2014 by Edelquinn (1 review written)

Our small dog travelled from London to Boston last week and she was looked after very well. I would highly recommend this agency to others who are traveling with their pet. They took the stress out of this worrying process and our dog did not seem to mind flying as there were excellent staff in both airports at all times. … Read Full Review

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★★★★★

“Shipping Reptiles”

Written on: 06/10/2014 by neil1978 (1 review written)

Professional and Excellent service I would highly recommend them as shipping agents I would certainly use agian… Read Full Review

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★★★★★

“Excelent Service”

Written on: 02/10/2014 by sarahlanes (1 review written)

We were very pleased with the services we received when flying our dog to Spain. We were naturally very worried about the process having not been through it before but the staff were very supportive and were very efficient. Our dog seemed to be very happy with the staff when dropping him off at the airport and then again upon collection, he certainly got alot of attention. He seemed to be very relaxed when we collected him and not troubled by the experience at all so we were confident that he… Read Full Review

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★★★★★

“A brilliant and seamless service right from the...”

Written on: 30/09/2014 by ToniManny (1 review written)

A brilliant and seamless service right from the beginning.Put away any concerns about your pet making the journey to Australia. A happy and excited dog at pick up, meant the worry was more on my end than the dog's. Even when the airline changed it's timetable, AirSupply were great in resolving the problem. Highly recommended… Read Full Review

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★★★★★

“They were great”

Written on: 29/09/2014 by ladybug8 (1 review written)

Very helpful and courteous. Answered all questions in timely matter. I was very satisfied with everything they did. I could not of gotten better from any other company and I will be happy to let any one know how well they handled everything thanks you so very much … Read Full Review

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★★★★☆

“Transporting our pet cats”

Written on: 26/09/2014

We shipped our two cats from the UK to The US with Passport for Pets, part of the AirSupply Shipping Agents. They collected our cats from home and dealt with all the requirements with the airline, and ensured our cats made their flight. We had all the correct documentation in place on arrival, and had no trouble collecting our cats and dealing with US Customs. They made the process easy and reduced our stress… Read Full Review

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★★★★★

“Bluebell to the USA”

Written on: 17/09/2014 by AMDixon (1 review written)

I am perfectly happy to have my name associated with this review as I really want to thank them for being extremely efficient, for ensuring that the move was as stress free as possible both for me and for the dog. The crate was well constructed and the hand over was simple.Would always use them in future… Read Full Review

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★★★★★

“Wow, excellent service from start to finish!”

Written on: 27/08/2014 by Lisajw3 (1 review written)

If you are thinking of shipping your beloved pets to anywhere in the world, these are the professionals you need to deal with! The girl who dealt with us was amazing in every aspect of the process, a true professional. She dealt with any worries we had and put our mind completely at ease, for what was for us the most important part of our relocation from NE England to Guernsey. The whole process was faultless from start to finish and very competitively priced, excellent value for money. Every… Read Full Review

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★★★★★

“Simply the best!”

Written on: 16/08/2014 by Butcherwa131 (1 review written)

Faced with a very stressful move to Hong Kong, the thing causing me most stress was the safe and smooth transfer of our much loved labrador. Your company took care of EVERYTHING and I really appreciate the ability to contact you any time, via phone or email. The whole process went according to plan and our pet was delivered directly to our new home. Many thanks for making it so… Read Full Review

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★★★★★

“Transport of my dog Rosie from Belfast to Cape Town”

Written on: 16/08/2014

Airsupply was responsible for booking my dog Rosie on a flight from Belfast, N.Ireland to Cape Town, South Africa. Communication was very clear, accurate and precise. Everything went according to plan. The crate supplied by the company was of a high standard and allowed my dog to travel in luxury. It was a pleasure dealing with Jayne Jessop and I can strongly recommend using Air Supply based on my experience… Read Full Review

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★★★★★

“Two cats to Canada from Cardiff”

Written on: 15/08/2014

From the first contact we had with them, they were professional and personable on the phone and then very accommodating after with our questions and subsequent emails, which were returned in a timely fashion. We were very pleased with the delivery of the container which provided ample room for our two furballs. The location of Airsupply Shipping Agents is ideal as it is on the way to Heathrow which makes for a smooth transition to take the pets there, get them sorted and then go on your… Read Full Review

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★★★★★

“Great service”

Written on: 09/08/2014 by ijHarding474 (1 review written)

We were very happy with the way AirSupply took care of our cat on a big move from the UK to Canada. Our cat does not usually travel well and we feared she would find the journey very stressful. However, she arrived not only safe and clean but calm and happy. We also appreciated the way staff answered our questions thoroughly and helpfully. Thank you!… Read Full Review

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★★★★☆

“Travel from UK to Singapore”

Written on: 07/08/2014 by Tierneyuy123 (1 review written)

AirSupply Shipping Agents were very helpful with our relocation to Singapore with our Cairn Terrier. I was particularly impressed with prompt replies to any queries and the amount of information they supplied to ensure the applications for permits were completed correctly. The crates used for shipping were nice and spacious, which meant our dog was less traumatized than past experiences. One element that could have been a problem was that we dealt with 3 different members of staff due to… Read Full Review

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