Sandbach, Butters John Bee Reviews

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3 Reviews For Sandbach, Butters John Bee

  • Guest 8th Oct 2009

    Reviewer rating: 1 stars


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    here's a copy of a letter I sent to the BBC regarding the services of Butters John Bee estate agents...

    I would like to express my dissatisfaction with a prominent local estate agency in Stoke on Trent.
    I want to share my experiences with the BBC as I feel many other residents of Stoke on Trent may have had similar poor experiences which you may or may not be aware of.

    On the 20th August 2008 I was served an eviction order from the county bailiffs as the landlord of my rented property had failed to keep payments. I had 14 days to relocate and my original tenancy contract with BJB lettings was not due to end for another two months, this was obviously a completely unplanned surprise both financially and emotionally.

    I expected Butters John Bee to assist me in this matter as the eviction was not my fault. Unfortunately I found BJB to be unsympathetic to my position and they explained they were equally hard done by in the situation! which I failed to agree with! On the day I was served the eviction notice I went to BJB and gave them a copy, it was 7 days before I received a reply! only 7 days left until I had to leave. They informed me that they would be unable to help in the situation and if I wanted to rent another property I would need to follow the regular three week application process and pay a hefty deposit in advance.

    So as a result, my family has had to move into my father in laws house in Poland. This was our only option with such short notice and no other family in the U.K. To make matters worse BJB are now refusing to return my deposit as I did not pay rent in the weeks after my eviction! Incredible! I literally have no words to describe how I feel towards BJB. They have let myself and my family down.

    I hope you will share this story with others who have had similar experiences with this company.

    Kind Regards,

    LM
    A disgruntled ex-tenant of the BJB letting agency, now residing in Poland

    In short, Useless, Thieving and probably illegal, STAY AWAY!

  • mediamogul6965 Rank: Corporal 13th Sep 2006

    Reviewer rating: 0 stars


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    It takes ages for Butters John Bee estate agents to come back to you. We ended up dealing with the seller directly to cut them out as they were that unhelpful, and useless at getting in touch with their own client. It is difficult not to use them if your dream house is on the market with them though!

  • Johndodd Rank: Lance Corporal 12th Jul 2006

    Reviewer rating: 0 stars


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    Butters John Bee estate agents don't keep buyers updated with fortnightly updates on the sales enquiries. Prospective buyers have complained about the time taken to retrieve sales details.

    The current sales staff I assume have been there for years, maybe they are family members, so what's the point of them adding value to this business? They know they have a job for some time and it won't be questioned.