Healthy Pets Pet Insurance Reviews

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3.1 stars
Average rating for this product is: 3.1 out of 5

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Average Ratings for Healthy Pets Pet Insurance

  • Customer service3 stars
  • Value for Money3.3 stars
  • Overall rating3.1 stars

13 Reviews For Healthy Pets Pet Insurance

  • Guest 11th Sep 2009

    Reviewer rating: 5 stars


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    I have been with healthy pets for two years now and initially had 4 dogs insured with them, we had only been with them for a few weeks when one of our dogs became ill and within a week she had passed away they paid out up to the limit on the policy with no hassle. I have made two other claims since then for minor ailments and dealing with them has always been easy. The customer service is very helpful and I would recommend them to anyone.

  • Guest 6th Aug 2009

    Reviewer rating: 5 stars


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    i was unsure of the claim form at first (- it was so simple to complete!) but healthy pets paid out over £2000 without a quibble after my dog broke his elbow in three places. There were 3 separate claims in all including one for hydrotherapy and all were received very quickly. I will be staying with healthy pets and would definately recommend Healthy Pets Pet Insurance.

  • kghenton 29th May 2009

    Reviewer rating: 0.5 stars


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    I have had my dog insured with Healthy Pets for about 6 years paying about £18.00 a month. In March they increased this to £33 a month almost double!!!! They do this knowing that when your pet is old as ours was no other insurance company will take them on so we had no option but to stay. My dog had to have an operation and died in May with a cost of £400+ we recieved £70 off healthy pets as they cancelled the insurance as soon as the dog died and took all the remain ...

  • Dogmad Rank: MajorCompetition Winner 27th Feb 2009

    Reviewer rating: 4 stars


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    I've insured my three springer spaniels for last 4 years with Healthy Pets. I've claimed a number of times for each of them at one time or another, each time the payment has been refunded with in three weeks, given that it would be reasonable for the vet to send the claim form back a few days to a week after the procedure, that would translate to a little over two weeks turn around time.Healthy pets do offer to pay the vet direct, but I know that some insurance companies are slow at paying out t ...

  • starcat 8th Dec 2008

    Reviewer rating: 5 stars


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    Having 3 cats, I thought it would be a good idea to have insurance just in case anything was to happen. Healthy Pets offered the best deal, which I easily found online. I have never dealt with insurance paperwork before and was a bit uncertain when I had to make a claim, but I gave them a quick call to check that the insurance I had covered the treatment my pet received. I was happy not to have been put on hold and spoke to a really friendly woman who quickly answered my query after double-check ...

  • jbutcher 24th Nov 2008

    Reviewer rating: 0.5 stars


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    My cat has urinary stones and therefore my premiums with Healthy Pets is high at £25 per month! I can't move him to another insurance because he would not be covered. He is now 14 and has been recently diagnosed as having hyperthyroidism. I noted that the excess for him was £75 or 20% of the bill whichever was the highest so I assumed 20%. I have now been told that on top of the 20% I also have to pay £50 for the first claim of the year! As I said before I cannot move to ano ...

  • Guest 21st Oct 2008

    Reviewer rating: 0 stars


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    I chose healthy pets pet insurance and have now regreted it.
    Due to getting married and changing my bank details I missed my direct debit, apparently Healthy Pets tried to contact me but despite having my address, telephone number and e-mail I recieved no communictaion on any, I then contacted them when I was aware of the situation to pay the amount over the telephone and advise them of my new and correct bank details. However I was told that my policy had been cancelled earlier that morning, wh ...

  • bextee 18th Jul 2008

    Reviewer rating: 5 stars


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    A lot of people pay around £5-7 a month for cat insurance, there is no point when it is only £2.80 a month with healthy pets, and the cover is not compromised. Yes there is an excess, but I have started to put £5 a month into a jar, so that when I do need to claim, the money is there to pay for the excess. As I cannot find any pet insurance with no excess, this is probably the best way.

  • annelowes 24th Oct 2007

    Reviewer rating: 4.5 stars


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    Healthy Pets paperwork arrived quickly. My puppy had an accident shortly after taking out the insurance, and they paid out promptly and efficiently, especially as the claim was for over £1000!! I strongly recommend this company to insure your pet. They are the cheapest available on the internet, and also provide the best cover. Excellent!!!! Excellent service, communications, and peace of mind.

  • Dogs 6th Nov 2006

    Reviewer rating: 1 stars


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    If Healthy Pets Pet Insurance could get the paperwork correct then I would definitely give them a try.

  • Maugiemoos Rank: Lance Corporal 19th May 2006

    Reviewer rating: 5 stars


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    Any queries are dealt with very efficiently by Healthy Pets Pet Insurance. They are very friendly, even before you have opted to take out insurance. Once applied for, documents are sent out very quickly with easy to follow terms and conditions.

  • egoodinson 14th Feb 2006

    Reviewer rating: 0 stars


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    Having spent over half hour on the phone to the Healthy pets pet insurance company; going through all the procedures, including supplying bank details, I was told then and there my pet was insured immediately. Unfortunately no reference was supplied. After a week of waiting, my policy paperwork did not arrive. I contacted Healthy Pets and was informed that they had no record of my application, and no apology or effort was made to locate the application. This level of service is inexcusable! Perh ...

  • effenberg Rank: Lance Corporal 23rd Dec 2003

    Reviewer rating: 5 stars


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    Healthy Pets Insurance is a specialist Cat and Dog Insurance company who have a good range of benefits, great levels of cover at excellent premiums.

    They are staffed by people who love pets and are efficient and friendly.