Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 02/09/2013 by Carlx (1 review written)
This summer, July 2013, I traveled to Naples from NY via Meridiana and I regret to say that it was the worst flight experience ever! Our flight was delayed by more than four (4) hrs. Meridiana personnel were not available at JFK for guidance. Flight staff was unfriendly, indifferent and unresponsive. The aircraft was a Boeing 767-300 from the 70s-- old and dirty. The food was terrible. I chose to use Meridiana because it was a direct flight from NY-to-Naples. However, the chronic delays… Read Full Review
Written on: 09/08/2012
This is one of the worst airlines. EXTREMELY TERRIBLE AIRLINE. The service and check-in was poorly organized. The boarding process was chaotic wtih no consideration for seating - took 40 mins to board (standing on the runway after being bused from the terminal), The flights (both to and from Gatwick to Florence left late by 30 -60 mins and arrived late by 30-60 mins on both trips). Disasterous baggage handling and tracking. Tickets were not cheap… Read Full Review
Written on: 03/12/2010
the service was not to good the seat were on confortable for a long fly from newyork palermo the seat should have moore space to streach the leg we fly with euro fly becuase is convinie goes to palermo be onest i choise euro before alitalia just the service should be mooch better we had small kids and the hostess did want to give us any blanket for them but i still choise euro fly to come to italy im goin in july how mooch is the fair for 2 adolt
thankyou caterina catanese e-mail… Read Full Review
Written on: 27/06/2010 by Shuppi (1 review written)
I wish i had read this thread before i naively tried to save a few bucks by flying Meridiana/Eorofly. Both my flights from Tel Aviv to Milano and back (17 and 23 June 2010) where rescheduled (ca. 10 hours) so that I found myself in Malpensa airport at 3 at night without any connection to Milano. I ended up with two extra nights in a hotel (ca. 200 Euro!), plus taxi from Malpensa to Milan (85 Euro!). On top of it, they added a two-hour stopover in Rome (they herded us into a small waiting room… Read Full Review
Written on: 24/08/2009 by Traveler09 (1 review written)
I bought round-trip economy tickets online for four people from New York to Rome in August 2009 for $399 each. $399! Incredible. However, I was a little terrified about this airline after reading so many negative reviews. I called their customer service center a bunch of times with questions and emailed them 5 or 6 times. Although their phone line is only open 9-5pm, I got helpful responses and wasn't on hold for long. They also responded to email with prompt (if vague) answers.
I got my… Read Full Review
Written on: 14/08/2009
Pros for eurofly: The ONLY non-stop flight from the New York area to Naples, Italy.
Cons: EVERYTHING else. I last traveled with them in 2006 and it wasn't that bad. I guess with the bad economy they must be in trouble because on this go-around it was a completely different experience. Half-of the seats weren't reclining, the tv's/monitors weren't working properly, and overall the plane & service was rundown. On top of it, they had NO milk on board, which didn't sit well with us… Read Full Review
Written on: 24/06/2009
eurofly was by far and not even close the worst airline i've ever delt with.
they cheated me out of 3 vacation days and offered no compensation, only an appology.
dont ever use them, between their delays (anywhere from 2-72 hours) and cancelations, it will reuin your vacation… Read Full Review
Written on: 31/05/2009
In November 2008 we made NY-Rome-NY trip with Eurofly
Returned flight Rome-New York was delyed ( 2-3 hours).
All passengers were offered to fill out an application for
reimbursement. After couple months we received a letter
from Eurofly. They offer us two free round trip tickets NY-Rome-NY any time during 2009. It was very nice. I like that kind of respect. And delay happens with all air company, but not all of them reimburse you so generously. I recommend Eurofly.
… Read Full Review
Written on: 30/05/2009 by mcdosx (2 reviews written)
EuroFly is by far the worst airline I've ever used. we experienced unplanned stops, numerous delays, and cancellation of our return flight halfway through our vacation.
I would never use this airline again.
and thats not even mentioning their arrogance … Read Full Review
Written on: 29/05/2009
There is nothing good about Eurofly. They sent me an e-mail telling me that they no longer on fly on Saturdays and I'll be leaving on Sunday. Taking a day off my trip. I cancelled the flight… Read Full Review
Written on: 28/05/2009 by mcdosx (2 reviews written)
my experience eurofly was the first and last. this company takes advantage of the fact that youve paid a little less for your ticket to minipulate your vacation to their airplane vacancy needs.
i was to go direct from jfk to rome (not only did we take off 8 hours later than scheduled when paid for tickets but last minute they added another stop during the flight.
and if that wasnt bad enough , halfway through our trip they cancelled our return flight.
they offered us our money back for the… Read Full Review
Written on: 24/05/2009 by larryfour (1 review written)
I booked my flight two weeks before departure. It was absolutely the cheapest option for travel from Palermo to NY. No problems working with their website. A very pleasant experience all around. Clean plane, attentive flight crew, almost ontime depature and arrival (15 minutes late). I've already recommended the airline to several friends who like me fly once or twice a year on this route. Other options cost more and have poor performance records in my experience, especially Air One… Read Full Review
Written on: 11/04/2009 by macneto (1 review written)
I actually won these tickets from a raffle and after reading a large number of reviews on this website almost didnt take the tickets. But im glad i did. i had a great experience using Eurofly. The planes(both coming and going GJ957,GJ956) were both very clean and fairly comfortable. I was flying Economy class i might add.
No real delays to be honest. from when we boarded the plan to the moment we took off took about 30 min. which is perfectly acceptable. The stewardess and stewards both on and… Read Full Review
Written on: 24/12/2008 by ak555 (2 reviews written)
The flight was on time in both ways NY -Rome-NY.
I like the sitting with comfortable leg support.
Price of the ticket was not very cheap for me.
Little bit turbulent movement
Purchase in Rome's duty-free must be delivered on airplane, but it was not.
I do recommend Euro Fly… Read Full Review
Written on: 22/11/2008 by lenidylan (1 review written)
I totally agree with first comment above. In my experience Eurofly is a joke. They canceled my flight and rerouted me. I made the mistake of trying to utilize a voucher after they canceled a flight from JFK to Italy, and on the make-up flight the same thing happened, causing me and my traveling partner to have to purchase day-of tickets at the airport for about $1000 each way (which eurofly never refunded) in order to salvage our long planned trip. I would advise that you pay the extra… Read Full Review
Written on: 18/11/2008
I attempted to fly on Eurofly twice. The first time they cancelled my direct flight to Palermo. So they put us on next flight to Rome, connecting on separate flight to Palermo, the delayed our whole trip about a day.
During my next attempt the same thing happened on a direct to Naples from JFK, except this time the next offered flight was 2 days later. Accordingly, we had to buy ticket to Naples at airport on another airline. Eurofly never refunded us the money, nor even helped us book a… Read Full Review
Written on: 03/10/2008 by laleda (1 review written)
I flew Milan - Catania and Palermo - New York, Summer 08. I have flown Eurofly twice and only since it combined with Meridiana. I can't complain. I got bumped up into first class the last time. Both times the planes were on time and service was great. Even extra attentive in both classes… Read Full Review
Written on: 03/10/2008
I read the reviews before leaving on a trip to Italy and was a little worried about Eurofly after dong so. I do realize that most people will write a review when they are dissatisfied with something. Left JFK on 9/20/08 (on time) - left Bologna on 9/28/08 only 45 minutes late. Planes were clean and a bit roomier than I thought - although after an 8-9 hour flight, you will feel cramped no matter where you sit. Flight crew was pleasant. Food was a notch above what I've been served on… Read Full Review
Written on: 24/09/2008 by nemesi (1 review written)
This airline is a joke!!! It all begins with the attitude of the agents on the phone, which should have been an indication of how this airline conducts its business. We purchased tickets ($3000) and were not able to use one of them, and they would NOT do anything at all to issue any form of credit towards future flights - let alone trying to get a refund. The staff on the plane is always too 'busy' to pay attention to you. When they go around with drinks, they get all bothered if you ask… Read Full Review
Written on: 29/08/2008
Our flight from NY to Bologna was delayed 3 hours; and the return flight was delayed 4 hours. On the return flight, my TV control was broken so I had nothing to watch the entire flight. There were a few broken seats that did not lift up to the upright position without giving it a good shove from behind… Read Full Review
" Immoral company who do not care about their customers. " Read More
" Double billing and unknown fees " Read More
" Rynair , Try their Business class " Read More
Written by wagon001
" Flights booked Exeter to Malta... flew out on 13th tried to return ... " Read More
" Worst customer service ever " Read More