eurofly reviews | Watch This Item.

Average Ratings
Flight on time?2.5/10 Based on 18 ratings
Customer service3.1/10 Based on 19 ratings
Comfort on flight3.4/10 Based on 23 ratings
Quality of food3.4/10 Based on 26 ratings
Value for Money3.6/10
Reviewer Rating3.1/10
Overall Rating3.5/10 Based on 40 ratings
32% Recommended12 out of 38 Reviews
Rate this item

38 Review Centre EuroFly Reviews

  • Full review by
    Guest.
    on 24th Jun 2009


    User Rating : 0
    Respect : 0

    eurofly was by far and not even close the worst airline i've ever delt with. they cheated me out of 3 vacation days and offered no compensation, only an appology. dont ever use them, between their delays (anywhere from 2-72 hours) and cancelations, it will reuin your vacation.
    Guest's review and ratings     | 47 words

  • Review by
    Guest.
    on 31st May 2009


    User Rating : 10
    Respect : 0

    In November 2008 we made NY-Rome-NY trip with Eurofly Returned flight Rome-New York was delyed ( 2-3 hours). All passengers were offered to fill out an application for reimbursement. After couple months we received a letter from Eurofly. They offer us two free round trip tickets NY-Rome-NY any time during 2009. It was very nice. I like that kind of respect. And delay happens with all air company, but not all of them reimburse you so generously. I recommend Eurofly. ...
    Guest's full review     | 77 words

  • Review by
    mcdosx Rank: Lance Corporal
    on 30th May 2009


    User Rating : 0
    Respect : 0

    EuroFly is by far the worst airline I've ever used. we experienced unplanned stops, numerous delays, and cancellation of our return flight halfway through our vacation. I would never use this airline again. and thats not even mentioning their arrogance
    mcdosx's full review     | 47 words

  • Review by
    Guest.
    on 29th May 2009


    User Rating : 0
    Respect : 0

    There is nothing good about Eurofly. They sent me an e-mail telling me that they no longer on fly on Saturdays and I'll be leaving on Sunday. Taking a day off my trip. I cancelled the flight.
    Guest's full review     | 37 words

  • Review by
    mcdosx Rank: Lance Corporal
    on 28th May 2009


    User Rating : 0
    Respect : 0

    my experience eurofly was the first and last. this company takes advantage of the fact that youve paid a little less for your ticket to minipulate your vacation to their airplane vacancy needs. i was to go direct from jfk to rome (not only did we take off 8 hours later than scheduled when paid for tickets but last minute they added another stop during the flight. and if that wasnt bad enough , halfway through our trip they cancelled our return flight. they offered us our money back for the tr ...
    mcdosx's full review     | 166 words

  • Review by
    larryfour
    on 24th May 2009


    User Rating : 10
    Respect : 0

    I booked my flight two weeks before departure. It was absolutely the cheapest option for travel from Palermo to NY. No problems working with their website. A very pleasant experience all around. Clean plane, attentive flight crew, almost ontime depature and arrival (15 minutes late). I've already recommended the airline to several friends who like me fly once or twice a year on this route. Other options cost more and have poor performance records in my experience, especially Air One.
    larryfour's full review     | 102 words

  • Review by
    macneto
    on 11th Apr 2009


    User Rating : 10
    Respect : 0

    I actually won these tickets from a raffle and after reading a large number of reviews on this website almost didnt take the tickets. But im glad i did. i had a great experience using Eurofly. The planes(both coming and going GJ957,GJ956) were both very clean and fairly comfortable. I was flying Economy class i might add.No real delays to be honest. from when we boarded the plan to the moment we took off took about 30 min. which is perfectly acceptable. The stewardess and stewards both on and of ...
    macneto's full review     | 109 words

  • Review by
    ak555 Rank: Lance Corporal
    on 24th Dec 2008


    User Rating : 8
    Respect : 0

    The flight was on time in both ways NY -Rome-NY. I like the sitting with comfortable leg support. Price of the ticket was not very cheap for me. Little bit turbulent movement Purchase in Rome's duty-free must be delivered on airplane, but it was not. I do recommend Euro Fly.
    ak555's full review     | 50 words

  • Review by
    lenidylan
    on 22nd Nov 2008


    User Rating : 0
    Respect : 0

    I totally agree with first comment above. In my experience Eurofly is a joke. They canceled my flight and rerouted me. I made the mistake of trying to utilize a voucher after they canceled a flight from JFK to Italy, and on the make-up flight the same thing happened, causing me and my traveling partner to have to purchase day-of tickets at the airport for about $1000 each way (which eurofly never refunded) in order to salvage our long planned trip. I would advise that you pay the extra $100-$2 ...
    lenidylan's full review     | 100 words

  • Review by
    Guest.
    on 18th Nov 2008


    User Rating : 0
    Respect : 0

    I attempted to fly on Eurofly twice. The first time they cancelled my direct flight to Palermo. So they put us on next flight to Rome, connecting on separate flight to Palermo, the delayed our whole trip about a day. During my next attempt the same thing happened on a direct to Naples from JFK, except this time the next offered flight was 2 days later. Accordingly, we had to buy ticket to Naples at airport on another airline. Eurofly never refunded us the money, nor even helped us book a flig ...
    Guest's full review     | 96 words

  • Review by
    laleda
    on 3rd Oct 2008


    User Rating : 10
    Respect : 0

    I flew Milan - Catania and Palermo - New York, Summer 08. I have flown Eurofly twice and only since it combined with Meridiana. I can't complain. I got bumped up into first class the last time. Both times the planes were on time and service was great. Even extra attentive in both classes.
    laleda's full review     | 78 words

  • Review by
    Guest.
    on 3rd Oct 2008


    User Rating : 5
    Respect : 0

    I read the reviews before leaving on a trip to Italy and was a little worried about Eurofly after dong so. I do realize that most people will write a review when they are dissatisfied with something. Left JFK on 9/20/08 (on time) - left Bologna on 9/28/08 only 45 minutes late. Planes were clean and a bit roomier than I thought - although after an 8-9 hour flight, you will feel cramped no matter where you sit. Flight crew was pleasant. Food was a notch above what I've been served on domes ...
    Guest's full review     | 100 words

  • Review by
    nemesi
    on 24th Sep 2008


    User Rating : 1
    Respect : 0

    This airline is a joke!!! It all begins with the attitude of the agents on the phone, which should have been an indication of how this airline conducts its business. We purchased tickets ($3000) and were not able to use one of them, and they would NOT do anything at all to issue any form of credit towards future flights - let alone trying to get a refund. The staff on the plane is always too 'busy' to pay attention to you. When they go around with drinks, they get all bothered if you ask wha ...
    nemesi's full review     | 139 words

  • Review by
    Guest.
    on 29th Aug 2008


    User Rating : 4
    Respect : 0

    Our flight from NY to Bologna was delayed 3 hours; and the return flight was delayed 4 hours. On the return flight, my TV control was broken so I had nothing to watch the entire flight. There were a few broken seats that did not lift up to the upright position without giving it a good shove from behind.
    Guest's full review     | 57 words

  • Review by
    Guest.
    on 16th Aug 2008


    User Rating : 1
    Respect : 0

    Cheap tickets, but cheap service in my opinion. Flight was delayed for an hour at Palermo, thought the plane was very dirty and old, flight attendants were the most mean I've ever had to do with, I asked for some milk for my son and they said no they didn't have any, then it appeared but only for first class passengers, they seemed to be getting upset because a lot of people were using the bathroom, never never again.
    Guest's full review     | 85 words

  • Review by
    Guest.
    on 10th Aug 2008


    User Rating : 4
    Respect : 0

    2 1/2 hours late going. 3 1/2 hours coming back. Just one plane on each route so if it is late coming in, you are late going out. Website has flaws. Got charged for paper tickets even though we didn't want them.
    Guest's full review     | 72 words

  • Review by
    tdg119
    on 6th Aug 2008


    User Rating : 8
    Respect : 0

    I was really hesitant to use Eurofly after some of the reviews I've read here...but I tried to stay positive figuring people with bad experiences are more likely to speak out. Having said that, I was pleasantly surprised with our Eurofly flights (New York to Rome and vice versa; nonstop; mid June 2008). Our flights were pretty much on time. We actually boarded the plane early on the way out but sat on the tarmac in line for a while; though I'd blame that on JFK airport, not Eurofly. The retu ...
    tdg119's full review     | 228 words

  • Review by
    jondietrich
    on 7th Jul 2008


    User Rating : 0
    Respect : 0

    If you are thinking about flying Eurofly to Italy, I really wouldn't do it!! Seriously, I'm not kidding. Even if someone offers you free tickets, please take my advice and DON'T DO IT! They are, without question in my opinion, the most inept airline in business today - I can't even believe they are actually still in business, I found them so horrible! I have traveled all around the world, and this was absolutely, without question, hands down the WORST traveling experience I have ever had. Here's ...
    jondietrich's full review     | 905 words

  • Review by
    Guest.
    on 18th Jun 2008


    User Rating : 5
    Respect : 0

    Wife and I flew roundtrip JFK to Naples 6/7/08. We were meeting other family there and flight times worked. Not familiar w/Eurofly but found on internet. Also, best price I could find. After reading reviews I was nervous but I made the arrangements late so not many choices unless willing to pay Hundreds more per ticket. Positive - Direct flight, plane was clean, seats worked, TVs in headrest were nice, staff friendly and food OK (I don't understand reviewers who apparently look for 5-star food ...
    Guest's full review     | 188 words

  • Review by
    memek
    on 8th Dec 2007


    User Rating : 0
    Respect : 0

    Food is too horrible. My husband and I were hungry during the trip. Thank goodness our plane didn't get delayed, because I have 9 months old baby. My baby didn't get a basinet, which I think we should deserve since we paid 70% of adult price for her ticket. They handle our luggage poorly. Our stroller was damaged. One guy had wine/ other liquid in his luggage broken & leaking out.They sent my tickets to my old address and we had to pay 300 for replacement. Right now I'm in the process of hoping ...
    memek's full review     | 159 words


EuroFly Web Sites

Related categories

  1. Flights to Rome
  2. Flights to Tenerife
  3. Flights to Palma
  4. Flights To Moscow