Evans Online Reviews - www.evans.co.uk

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★★★★☆
3.8 / 5
From 9 reviews
75% of users recommend this
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★☆☆☆☆

“bra”

Written on: 29/07/2014 by iqCarson317 (1 review written)

i ordered a 42f x2 bras they arrived very quickly, but when opened it was obvious they were too small. when opened they measured 29ins and at full stretch 38ins. i got a refund but i begrudge paying postage for such an obvious flaw. the girls in the shop agreed with me. they were far too small… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 06/06/2014 by beckbirchy (1 review written)

If you have a problem that cannot be sorted out with the FAQs you will need to book a days annual leave to get a response by phone as they take longer than 20 minutes to answer and do not respond to emails. Diabolical customer service… Read Full Review

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★☆☆☆☆

“evans is to exspencive!!!!! ”

Written on: 28/02/2014 by 102Maher (1 review written)

I went to evans in whitrose a couple of weeks ago I was going out on the saturday so needed some going out clothes. I got to evans and the clothes were so exspencive!! I'm young with no job because I am really into my studies so what can I do??? I can't afford to buy anything from this shop its discusting.. Just because there using more fabric does not mean rhe prices should be so high people especially younger bigger woman who want to look after them selves can't because they can not afford… Read Full Review

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★☆☆☆☆

“Worst online experience ever! ”

Written on: 18/07/2012 by Laeonie (1 review written)

What a dreadful experience. I ordered for the first time from Evans about 3 weeks ago. The website was advertising an additional 20% off online orders, which required you to enter a discount code at checkout. I duly entered to code, only to find that the discounted price didn’t update. I wondered if there would be a further screen that showed the end price, but no, the purchase completed at the full price. I immediately found the ‘contact us’ section on the website, which… Read Full Review

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★☆☆☆☆

“Beware if you're in the U.S.”

Written on: 17/01/2012 by bayoublanche (1 review written)

If you are in the U.S. do not order from Evans.co.uk. Your order will get stuck in U.S. customs and you'll go through hell trying to get it. They say free shipping, but then you'll have to pay $50-$100 in customs duties to \"import\" your package. That is, if you can even get the shipping company to get in touch with you to tell you what, how and how much you need to pay. Evans customer service is no help in this at all, they don't respond to emails, and there isn't a toll free number to… Read Full Review

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★☆☆☆☆

“Thought the online site looked great so I placed an...”

Written on: 25/04/2011

Thought the online site looked great so I placed an order, 20 DAYS AGO. I PAID for 5-7 working day delivery. My order NEVER showed. DO NOT BUY FROM THEM. I have emailed them TWICE, called Evans numerous times and NEVER got an actual person, I AM ON HOLD right now, FOR 22 MINUTES, and I am "second" in line.

What is going on here? They took my money and emailed me weeks ago that they received my order and it was being shipped. Now all of a sudden they are not reachable in any shape or form. I… Read Full Review

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★☆☆☆☆

“Ordered a big order a week ago still not recieved...”

Written on: 28/10/2010

Ordered a big order a week ago still not recieved products and contacted evan and they said it has been delivered but not recieved anything not even a note through the door to say if the package has been left somewhere so disappointed in evans and angry as i can't afford to replace that money either as it was a gift for my birthday. used to shop in evans but so disappointed and won't use them again i will use Yours clothing which does bigger sizes at more reasonable prices and never had one… Read Full Review

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Guest's Comment

Written on: 26/06/2011

contact evans and demand a refund. ask them for proof of delivery. If they cant prove you received the items then they have no option but to give you a full refund. The same thing hapened to me about 8 months ago and I kicked up stink until my money was returned

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★☆☆☆☆

“This is the worst website i have been on. I spent lots...”

Written on: 21/02/2008 by celia45 (1 review written)

This is the worst website i have been on. I spent lots of hours trying to get the page open and navigate to no avail. I couldn't look at or purchase anything on this site, it will take me until the next millennium to buy anything… Read Full Review

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★☆☆☆☆

“I have been on the Evans website for weeks checking on...”

Written on: 07/07/2006 by Red Fox (6 reviews written)

I have been on the Evans website for weeks checking on three items which I want to purchase. Two were not available in my local store and one was, but despite frequent visits, they never had my size. Weeks and weeks have passed and what I want still isn't available in my size. I have emailed them but they say they cannot give me any information on stock which is a complete waste of time. The website is by far the most long-winded I have ever been on and it takes ages to navigate. Sections… Read Full Review

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Red Fox's Response to Red Fox's Review

Written on: 01/12/2006

Pleased to see that since my negative review and numerous emails to Evans advising how slow their website was, they have now changed the format, and the website is far easier to navigate!

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