Evans Online Reviews - www.evans.co.uk

Click here if this is your business
★★★★☆
3.9 / 5
77% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Evans Online www.evans.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“customer service”

Written on: 06/06/2014 by beckbirchy (1 review written)

If you have a problem that cannot be sorted out with the FAQs you will need to book a days annual leave to get a response by phone as they take longer than 20 minutes to answer and do not respond to emails. Diabolical customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“evans is to exspencive!!!!! ”

Written on: 28/02/2014 by 102Maher (1 review written)

I went to evans in whitrose a couple of weeks ago I was going out on the saturday so needed some going out clothes. I got to evans and the clothes were so exspencive!! I'm young with no job because I am really into my studies so what can I do??? I can't afford to buy anything from this shop its discusting.. Just because there using more fabric does not mean rhe prices should be so high people especially younger bigger woman who want to look after them selves can't because they can not afford… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Buying tights”

Written on: 08/11/2013

I was given excellent customer service, the product was explained to me in every detail I was made to feel very comfortable in the store, staff were very friendly and helpful and put me at complete ease. The tights I bought were exactly as the sales advisor had said they would be, I would definitely go back to this store. There's nothing negative for me to say about my experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Last week whilst I was on holidays from England, I...”

Written on: 27/08/2013 by I.Grange (1 review written)

Last week whilst I was on holidays from England, I visited your store in Drogheda 0452 and was served by your sales adviser Moira. I would like to say how impressed I was from this lovely Lady. I felt that nothing was too much trouble and was made feel relaxed and welcome in your store. I certainly will visit your store on my next visit to Ireland and also will pass my recommendation to my friends here in England. Ita Grange… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent experience”

Written on: 06/08/2013

The service from all the staff here is always friendly and polite it is a pleasure to shop here… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Know Your Stock ”

Written on: 25/03/2013

Today I shopped In Evans Southend. I knew what I wanted , jeans, I found a pair within minuets of entering the store, and to my delight fitted perfectly, I approached a sales assistant and asked if they had this style in any other colours as the fit was really good, but she just did not know and made no real effort to even find out! I would have brought 2/3 pairs as so pleased with the pair I tried on.... If I had worked there I would have looked everywhere or asked another member of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“the staff at the meadowhall store are very helpful,...”

Written on: 20/02/2013 by shazzy01 (1 review written)

the staff at the meadowhall store are very helpful, very polite , friendly , they made shopping at the store real easy , i am a disabled person that usually does nt like shopping but really enjoyed shopping at this store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good quaility not at all frumpy”

Written on: 22/01/2013

So sorry to loose the Stevenage store. To be fair they didn't get all of the best range on offer at other stores. Now our town is bereft of good quality fashionable clothes for the fuller figure. Don't know what I am going to do,for off the peg outfits that suit, just when I want them. Hate shopping, without seeing the items in the flesh so to speak.Can't always travel out of town to search out the nearest EVANS shop… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have just purchased clothes in the Waterford store...”

Written on: 19/10/2012

I have just purchased clothes in the Waterford store in Ireland. The clothes are fab and I am delighted with my purchases however I am writing here to commend the sales assistant that dealt with me, her name was Kate and to say she couldn't be more helpful is an understatement . She has provided me with a fab new outfit and accessories to match. She didn't judge and put me at easy as soon as I entered the store from this expierance I will most definitely be shopping in Evans Waterford again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ I love your things and have brought lot of friends”

Written on: 27/09/2012

My only problem is that I have a big arm and most of your blouses don't size my arm. Very painful, when you see what you want and like but can't go in the arm. Your blouses are lovely if the arm size can be increased that will be lovely. My size is 30/32… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“what i like and dislike”

Written on: 24/09/2012 by layla2 (1 review written)

I shopped in your Southport store on Lord St last weekend and a lady called Rachel served me I would like to say how pleasant she was very patient and helpful and gave me her time as I was asking her advice on trousers and she came to and fro with things to show me without making me feel awkward. If she could get a bonus for this I would be pleased but you could do with more staff like the people who work there, in other stores ie Liverpool. I nearly did not go to Southport as on line the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Mrs p dummer”

Written on: 19/08/2012

Fantastic service and advise from your sales assistant who helped me with a bra fit and making me look and feel fantastic and i went on to buy a couple of new tops with your assistant advising me .I felt so good about myself when I left your store in Bromley Kent .Only one small drawback is the stairs up to get out of the store, but once again your assistant offered to help by taking me up in the lift great service thanks again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Evans Shop Card”

Written on: 06/08/2012

I can find no fault with my local shop (Chesterfield) or the very friendly and helpful staff - five stars, but what a performance I have had trying to register to pay my account online. I have lost count of the phone calls I have had to make which I found very frustrating. Well touch wood after spending the last hour and another four phone calls I am living in hope that it has finally been sorted and I can get on with more important things like using the card to BUY !!!!! Janet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ginaanne's Comment

Written on: 29/09/2012

i often shop in your surrey quays branch,the staff are helpful,and always tell you what events are coming up,my last vistit was for winter boots,and i had a younger person with me who never shops in evans as it is to old fashion in her eyes, well she left with a pair of full lengh boots which she has never been able to buy because of her wide calfs, in any other stores,and some pretty underwear , and was amazed at the upto date cloths now on offer and yes i got my boots two pairs in fact, youve come a long way evans well done .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Worst online experience ever! ”

Written on: 18/07/2012 by Laeonie (1 review written)

What a dreadful experience. I ordered for the first time from Evans about 3 weeks ago. The website was advertising an additional 20% off online orders, which required you to enter a discount code at checkout. I duly entered to code, only to find that the discounted price didn’t update. I wondered if there would be a further screen that showed the end price, but no, the purchase completed at the full price. I immediately found the ‘contact us’ section on the website, which… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Sale & non sale items”

Written on: 16/07/2012 by dibletpie1 (1 review written)

Visited Ashford store 331 on Friday 13th July 2012 at 4pm. Both Sue and Lorraine. T. were fantastic in helping me chose my outfits, very friendly & helpful. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Johns”

Written on: 02/07/2012

hi went into the Plymouth 027 store last month had been in several stores before then looking for black or blue trousers. came in to the Plymouth store 027, a very nice young lady asked did i need help and i said trousers, which she showed me the way to the upstairs, where do i begin i thought to my self, as i am mature women, pear shaped,bootleg,skinnyleg,then this lovely girl came over to me called Tania.she put me at ease said take a few diffent pairs in and see how they fit,Tania came in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service”

Written on: 29/05/2012 by Suziecuddles (1 review written)

This is the first time I have felt compelled to write a review on any shop sites. I visited The Evans store at Cribb Causeway Bristol 586 on Fri 25th May to get some much need underwear, while I was there I tryed on a couple of dresses after being told previously in a different Evans store I was a busty shape I would give it a go and to be honest they looked terrible I must admit I felt very dispondent, I dislike trying on clothes at the best of times. I am usually size 28. While I was paying… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“1st timer”

Written on: 18/05/2012 by anniefins19 (1 review written)

My very 1st visit to evans was the best shopping experiance I have had in a long tyime. Have put on a lot of weight due to meds and am very self concious as I am also not very tall. I was approached by an assistant and was asked if I needed any help, she seemed to sense my insecurity and made me feel at ease. i was shown around the shop and advised me on my shape and size as what would suit me. She spent a good half hour with me and was so easy going. I did buy a few items and the fit was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“customer servises at meadowhall store 550590 2 045913...”

Written on: 17/05/2012

I was shopping for a function when I was asked if I needed help, I explained the type of function and imediatly the assistant explained which type of clothing would be good for it. Once she had showed me several items and taken me to a cubicle Louise then attended me changing and co-ordinating the outfit. I ended up with a perfect combination I would not have chosen myself which gave me confidence and enjoyment at the function I went to that night. I just wanted to say thanks to the 2… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Miss my favourites”

Written on: 12/05/2012

For the second year running now I have not been able to get the V neck T shirts I love, they are such good quality and you can dress them up or down depending on the occasion. The crew neck t shirts ar good and they come in many bright colours so please bring back the V necks. I addition I am always looking for dressy tops in red, orange and duck egg blue. However, whenever I shop in Evans I always come away with some purchase so well done… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview