written by Beezo72 on 28/11/2023
Space Kitchens came cold calling at the door, they came with strategies to convince you to buy the kitchen and had packs of stuff like door handles to choose from and type of counter and glass. We went ahead and it was the biggest mistake ever, cost us 16000 pounds. They came and done the job said will take a week but ended up nearly three and when they left the work was shabby and doors were not screwed properly and basically was falling apart. They left a terrible mess on our property and charged us an extortionate amount of money for absolute rubbish, most of the kitchen was not what we ordered and handles were the wrong type….. can go on and on but what’s the point lost 16000 pounds, customer services did not want to know when we contacted them and they still haven’t rectified the mess.
written by Dalek0312 on 13/07/2019
We bought a kitchen for 10k in 2006. It was supposed to be fitted in 3 days. It was 3 weeks before the gas was connected due to a damaged oven being delivered. We went without an oven for this period. The workman who fitted the kitchen was not a space kitchens employee as we were told we would get. He was a local contractor and told us he could have obtained an identical kitchen from B&Q and fitted it for less than 3K. In 2018 we removed the fitted fridge to replace it with a free standing one. What I found, shocked me. Exposed wires were coming out of one wall and into another wall. They couldn't even run it inside the plaster board. And two large holes in the plasterboard. I have also had to remove and reinstall a high cupboard because it was falling off the wall. The reason for this was that incorrectly rated fittings had been used. Absolutely disgraceful and unsafe workmanship. Avoid like the plague.
written by Hollis65 on 17/11/2017
'Space Kitchens - the ones that can pay for themselves'. Big mistake agreeing to let sale rep into my house to quote for a new kitchen. He was in my house for over 4 hours supposedly designing a bespoke kitchen. This was followed by the hard sell and denigration of all other rivals (Magnet etc). Informed me that the quality was next to none and the sample he showed me didn't look too bad. When the kitchen was delivered it became clear that much of the bespoke work would be done on site by what turned out to be the worst kitchen installer you could imagine. He even fixed one of the cupboards to the back door frame. When I held back the balance of money due I was harassed for weeks by someone who sounded like he had relatives in the Mafia. Needless to say he eventually turned up at my house and wormed his way in. I showed him the things that I was extremely unhappy about and he agreed to get these put right if I paid off half the balance. I did this and the guys idea of putting things right was to get replacement parts sent to my address for me to fit myself. Needless to say the kitchen began falling apart slowly over the next few years and the built in appliances (Teka) had to be replaced within two years. If this company is still trading I would warn anyone not to fall for the hard sell. Better still don't approach them for a quote.
written by Hyatt3535 on 07/01/2016
NEVER, EVER USE THEM. THE COMPANY SHOULD BE CLOSED DOWN.
written by SandJuggler on 25/02/2015
Fortunately this outfit have gone just bust. I had dealings with them in 2001/2 and every negative review here rings true with me. The salesman came late, stayed till midnight and was pressuring us to take the special offer that just had to be signed off on that day/night. We were offered very low credit terms which clinched the deal. To be honest, we were so tired by then we signed when we should have taken a breather. When the paperwork finally arrived we found that the credit terms APR had been changed and was much higher than we had signed against. When we called the head office a very rude woman rubbished our complaints and said that my 'foreign wife' must have misunderstood what the salesman had said. I took the matter to our excellent local Trading Standards and they got our deposit back (after long delays caused by Space Kitchens and dodgy cheques). We did, however, have to collect the cheque in person from them as previous ones were 'lost in the post'! My (now ex-) partner appeared on a Channel 5 Tv show about rogue builders/traders that interviewed her and then pranked a sales rep from Space Kitchens. Anyway, the crappy outfit are in administration now and with luck that will be the end of them. I never saw the end product so i can't comment on the actual quality of the kitchens but I am not surprised to read that they were shoddy. I wish the owners nothing but misery.
written by Mohammad1953 on 08/01/2015
A salesman came out and said the price we were quoted was only that price for that day... My self and now husband being only 21 at the time and excited signed the paper with the agreement being we could change our minds within 7 days... Tried to cancel and they took 4x £400 Payments out of our account. No kitchen and the bank couldn't help as we had given our details. Solicitor clawed some £££ back but we were still £800 down and the solicitor took his fee out if the £400 cheque we had back!! Total rip offs and very unprofessional
written by Sinceref70 on 11/12/2014
We had our kitchen fitted by space kitchens and it came with a duel fuel range cooker, we have just had to get a new range as the old one is in its last legs,the gas fitter came today to fit new cooker,but he couldn't as the electric part of the cooker has not been properly earthed or connected to the fuse box,it is just plugged in to an extension,which looks like it has been burning through, I now have to pay for an electrician to come and sort this out before the gas can be connected and the cooker finally fitted, to quote the gas fitter its a wonder my house hasn't burnt down.
written by Caiden17 on 12/05/2014
DONT WASTE YOUR MONEY OUR KITCHEN FLOODED AND PLUMBER SAID WE HAD A CASE FOR DOMINIC LITTLEWOOD THE WORKMANSHIP WAS SO BAD!!!!
written by on 05/09/2013
Hi, I use to work for Space kitchens as salesman in maidstone kent.Job market was at its worse at that time and i couldnt find a job.eventually i was offered kitchen designer role with space kitchen which sounded promising and was glad to have a job once again.it all seemed good until i was sent out to somebody's house as a trainee with a senior kitchen designer/salesman who happened to be our bosses nephew.i realized there and then what it was all about.Uncle and nephew seemed as if they were born to do this to peoplewhereas i would rather starve to death. One thing I will point out.Please Please dont hate the salesmen especially if he is a young lad trying hard but holding back,shy kind of person(me).I was at college,living away and had an empty fridge.never claimed any benefits and dont plan to ever.Some people do it due to there difficult circumstances. So if you are expecting one because somebody talked you into booking an appointment,go easy on Salesman,,, Unless its one of those dodgy one's and trust me you would know. In the end,British people have a lot of patience and were nice.Whatever you do in the end,Dont buy anything from space kitchens especially on finance.
written by on 13/05/2013
I had my kitchen done . Jus over 7yrs ago!! I am still disgusted in how it looks Bits and pieces are falling off my cuboards I had to have my tiles fitted by someone else not space kitchens im just discuted with all of it for the price I paid!!!!
written by on 19/07/2012
We were talked into buying a kitchen from space kitchens and also having a window fitted.the kitchen was duly fitted and i had to chase round Britian for two months to find my window.it was fitted by Weatherseal. When the guarantee came it was a little piece of paper and our name and address was handwritten by a two year old and probably just as useless.
written by on 26/06/2012
Sales assistant name waterman called 5 times when i refused 1st time he called that I don't need a kitchen
written by broomer36 on 10/04/2012
Had a kitchen installed by them a while back, the fitter band sawed his way through the main pipe feeding my boiler you can imagine the mess. Tried to get compensation from them the company blamed the fitter the fitter blamed the company..... I think you get the picture.
written by on 29/02/2012
I've just had the built in gas oven removed and found the shelf it sat on had burnt an enormous hole in it. How my house wasn't burned down god only knows. The heat that must have been generated turned most of the shelf into charcoal. How the gas pipe didn't melt and explode is a miracle. Also they had not fed the plug and lead through a hole. Which now I'll have to do to fit my new oven. The wiring was found to be dangerous and they had just fitted the unit with it trapped behind. I've had this kitchen for 11 years work surfaces have warped, there are loads of places where the laminate has come away from draws and doors. It looks very shabby now for a kitchen that cost £8000. The door on the fridge hangs very badly. I had to have them out early on when found they had put the fridge and freezer plugs where you couldn't get to them. All in all a bunch of cowboys who I would only recommend to my worst enemy. Also I'm lucky to be alive!!!! Do not under any circumstances buy from them. Oh I forgot slay the freezer stopped working and they wouldnt refund the full amount of food lost. Stay away from them stay away!!!!!!!!
Written on: 24/04/2012
This company rips everyone off, even there own staff. The cold calling sales team who make the calls to get what they "Bites" like fishing are all self employed. They probably get what is the equivalent of the minimum wage.
But heres the crunch, out of that minimum wage they have to pay the company for the use of the company telephones, and the desk (workstation) they sit at. The desks are falling apart and the chairs they sit on are ripped to shreds, Even the telephones have dodgy wiring and some are even held together with selotape.
I went for a job interview there once where It almost seemed like I had got the job before the interview started.
They also encourage the staff to exercise income tax evasion by implying that the rules of self employent mean you dont actually have to register yourself as self employed for three months after you start. In other words work for us for three months and say nothing. Most of the employees there are on benefits. I was told this whilst getting to know some of the other employees.
Anyway I started the training and quickly worked out how much of a shoddy outfit this company is some of the methods the sales supervisors use to motivate theyre staff to get "a bite" is kindergarden stuff. an example of this is. All the staff in the call centre were made to stand up and they could only sit down again until they had a bite..
Needless to say I didnt stand up. I got a real funny look off the supervisor when I didnt. But I suppose me being at least 10 years older than her compared to most of the other staff mainly teenagers and people in their twenties I guess she had second thoughts about making an issue out of it.
Cut a long story short, Im surprised I made it to the first tea break. I walked straight past the staff room picked my coat up and walked out.
But Hey if your claiming benefits nd you wanna earn a LITTLE extra cash for xmas on the quiet then this is the job for you. If you have a concience and dont like lying to people then im afraid its not
I gave it a chance
written by maggielynne on 11/01/2012
Was brain washed into purchasing a space kithchen in 2003, the rep was still in our house at 2am. Paid £6000 for some cupboards and a work top and NO electrical goods. It then cost me another £1500 to pay off the loan and get out of the HP agreement, stay away from 1st Nat Bank aswell. I have had neumerous calls over the years offering another new kitchen but never been able to obtain a guaranteecfor the rubbish I have already got, now the cupboard doors are begining to crumble and fall off of the hinges. my very expensive "top of the range kitchen" is in fact made of MDF or LDF if there is such a thing. As I have been unable to locate replacement doors it looks as if I will have to replace all of the cupboard fronts. B&Q here I come, at least I know what I am getting and I can get some response if I have any problems!!!!!!!!!!!!
written by on 03/12/2011
got a phone call saying we would get £100 vouchers if we would allow someone to come take measurements and plan a new kitchen as were planning on getting a new one after xmas we aggreed sales man came and 2 half hrs later we got quoted 17,500 we said no so he said 10.000 again we said no he asked how much we would be spending so we said about 5,000 at the most, he said ok sign now and you can have it for 5,000 we said we,d like to discuss and also shop around as this was our first quote, BIG mistake salesman was very very angry and said we,d saved him 12,000 because we didnt buy straight away, he started packing his stuff away shoving it aggressivley into his bag face ruby red ,i thought his blood pressure was going to explode we asked for a card or phone number incase we decided later that we did want there kitchen the salesman just stormed outsaying look on your computer but you wont get it at 5000 now. needless to say i will NOT be using this company when we do get new kitchen. shame on you christies kitchens.
written by liamburke on 07/06/2011
My sister ordered a kitchen from Space Kitchens. They did a very good job of selling it to her but that was where the quality ended. She had a fully tiled kitchen already but the new installation meant that some of the existing tiles would have to be replaced. The salesmen insisted that he could source the original tiles and that it would be no problem. When the fitter eventually started work (a week late) he informed my sister that he didn't have the tiles and that the salesman who assured her that he could supply replacements had left the company. Instead of asking for a refund she just let them get on with it. The end result was a DISASTER, the tiling ended up being finished by my brother, the mastic seals around the work tops look like they were done by a 7 year old using a lollistick. There was some pipework that needed casing in which they did. Unfortunately the end result left alot to be desired. My sister isn't very good at confrontation and foolishly paid the full amount to the fitter before he completed the job. Surprisingly he never came back to finish the job and she has just let it drop. May I say that the kitchen itself is very nice and the quality is plain to see. Unfortunately the fitter was USELESS and a very bad liar. The overall job took over 2 months to complete. He made every excuse under the sun but it was obvious that he had taken on too many jobs and was trying to keep too many balls in the air, because she didn't complain too him or the company he put her to the bottom of the pile. The fitters name was John and teh Project Manager was called Eric, if you see either of these anywhere near your kitchen I would advise you to decline their services
written by on 15/04/2011
DO NOT USE THIS COMPANY THEY TAKE YOUR MONEY AND ABUSE YOU! I USED TO WORK FOR THIS COMPANY AND LET ME TELL YOU WHAT THEY DO, THEY COME ROUND TO START WITH AND SPEND 4 HOURS OF HARD SELL, THEN IF YOU DO NOT BUY THEY WILL CALL YOU AGAIN SAYING THEY WILL SEND SOMEONE FROM THE TRADE TEAM OUT TO SEE YOU THEN YOU ARE IN FOR ANOTHER 4 HOURS HARD SELL! THE ORIGINAL QUOTE WILL PROBERLY BE £20,000 THEN DROPPED TO £4,000 IN THE END AFTER A PHONE CALL WITH THE MANAGER! AND WAIT £4000 IS ACTUALLY A FAIR PRICE! NOT!!!!!!!!!!! THEY THEN HAVE THE CHEEK TO CALL YOU ASKING FOR MORE MONEY AFTER THE SURVAOUR HAS BEEN! THIS IS BECAUSE THE MANAGER WAS MISSING HIS DAILY TARGET BY £4000 THAT NIGHT SO WHETHER IT WAS A 100K OR 20K KITCHEN YOU WOULD HAVE GOT IT FOR £4K JUST TO MAKE YOU BUY IT!
THE KITCHENS ARE REALLY GOOD QUALITY BUT THEY DO NOT MANUFACTURE ANY OF THERE OWN KITCHENS JUST DONT LISTEN TO THIS RUBBISH, THEY DO NOT EVEN DELIVER THEIR OWN KITCHENS TO YOU, HANG ON THEY DONT EVEN FIT THEIR OWN KITCHENS! ALL OF THEIR KITCHENS COME FROM JJO PLC (GOOGLE THIS) THEY ARE ALL DELIVERED TO THE CUSTOMER BY JJO PLC THEN THEY SUB CONTRACT SOME RANDOM FITTERS PROBERLY FOUND IN THE PHONE BOOK TO FIT YOUR KITCHEN!
DANNY EVANS IS THE DIRECTOR AT THE TOP SO IF YOU GOT A PROBLEM ASK TO SPEAK TO HIM ALTHOUGH HE MIGHT THREATEN YOU SAYING HE WILL COME GET YOU (DONT WORRY HE IS A PUFF)
SPACE KITCHENS ARE RUN BY WEATHERSEAL THEY ARE THEY SAME COMPANY, JUST GOOGLE WEATHERSEAL
SHAME ON BRIAN KENNEDY THE MULTI MILLIONAIR OWNER WHO RIPS US OFF AND ONLY CARES ABOUT HIM SELF!!!!!!!!!!!!!!!
Written on: 26/05/2011
ive just been watching dont get done get dom on the tv and if this is the same company as ive just seen on tv they are a joke and its upseting what they do to poeple and old poeple at that .i hope that nobody buys from this crook but i know for sure i wont be buying my kitchen from them thats for sure.plus i hope he gets what due and i dont mean that in a nice way . i feel so sorry for the poeple he has robbed eric
Written on: 10/08/2012
Having worked (very briefly, I may add) for this outfit, I concur with the reviewer...
Written on: 03/04/2012
Please can you contact me a.s.a.p. we are having lots of problems with this company,it is making my life a missery.EVERYONE OUT THERE STAY AWAY FROM THEM!!!!
Written on: 13/10/2013
these people have made our lives hell, after a very long email< I had a call from the managing director (sept 2011) or so he said. he told me 2 people had been sacked for what they had put my family through and several other families, he agreed for us to pay for materials only, which I did on my credit card, now 2 years on the company are demanding £9,500. we have been advised to go to trading standards. I would like to hear from other families where this has happened
Written on: 26/05/2011
ive just been watching dont get done get dom on the tv and if this is the same company as ive just seen on tv they are a joke and its upseting what they do to poeple and old poeple at that .i hope that nobody buys from this crook but i know for sure i wont be buying my kitchen from them thats for sure.plus i hope he gets what due and i dont mean that in a nice way . i feel so sorry for the poeple he has robbed eric
Written on: 26/05/2011
ive just been watching dont get done get dom on the tv and if this is the same company as ive just seen on tv they are a joke and its upseting what they do to poeple and old poeple at that .i hope that nobody buys from this crook but i know for sure i wont be buying my kitchen from them thats for sure.plus i hope he gets what due and i dont mean that in a nice way . i feel so sorry for the poeple he has robbed eric
Written on: 26/05/2011
ive just been watching dont get done get dom on the tv and if this is the same company as ive just seen on tv they are a joke and its upseting what they do to poeple and old poeple at that .i hope that nobody buys from this crook but i know for sure i wont be buying my kitchen from them thats for sure.plus i hope he gets what due and i dont mean that in a nice way . i feel so sorry for the poeple he has robbed eric
written by on 26/03/2011
I worked at space kitchens, place is a total joke, absoloute p i s s takers, and the BIG BOSS louise talks down to you like a piece of s**t when shes driving about in her big flash car no doubt bought off EVERYONES wages, as she does NOT pay anyone, and comes up with more and more excuses! they are due me over 250 for all the hours i done, but they wont pay up. Could give 3 very good reasons for not to apply for this job.
1- THEY DONT PAY YOU.
2- EVERYONE IS SO BITCHY.
3- THEY LOOK DOWN TO YOU LIKE A PIECE OF S**T.
written by on 25/03/2011
I received a design visit from Space kitchens only a few days ago. And after reading all these reviews, i am very glad we didn't go ahead.
Our designer arrived at 7:30, and didnt leave until 11:30!!! the only reason i had asked them to come out, was because they were offering 50% off and £1000 worth of appliances if you booked a visit - that then became an old promotion - the website hadn't been updated!!
Our designer gave us several quotes. the first being £14,000, then £8,800, then finally £6,200, each time we said the quote was a little too high, he rang his boss to discuss if we could get any discount!
The original issue we had with our kitchen was the lack of work surface space and storage, so we ideally wanted more cupboards etc, we relayed this back to the designer, and ended up with exactly the same kitchen we have now - no more untis, no more work surface! And he wanted £6,000 odd for it. Obviously we raised this issue, but then he complained that he'd have to redo the design and would be here for another hour, and he had an interview to go to in the morning, as this job was 'S**t' - really filled us with confidence. he then told us, on our original quote he had forgotten to add on the worktops and the handles!!!!! Brilliant, another £1200 added on.
Funnily enough we decided not to go with them as too many things weren't adding up for us. Our designer didn't seem very well trained, ignored everything we asked for, was very pushy and was with us for hours. Surely if they had enough faith in their company, they could leave you to make a diecision and let you get back to them. they obviously don't, and now nor do we!
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As rated by our community of reviewers
Ericblythe's Comment
Written on: 03/10/2012
Space Kitchens are just a total cowboy outfit. Their Designer's that come out to your house don't have a clue, they talk down other companie's making comparisons to why they are far superior and try to justify why their kitchens are far superior quality. Even when you decide to cancel within the 7 day distance selling rules which anyone is entitled to they then telephone you up and try to enforce the sale. They use underhand tactics such as the kitchen was made to measure when they are infact just flat packs.
Philspink's Comment
Written on: 31/12/2012
I was duped into buying a kitchen and I am now in the process of replacing it. The quality is very poor flat packed mdf. I was told that my kitchen would be individually made. Furthermore, the person who installed the kitchen should never have been allowed anywhere near a kitchen. He fixed one of the wall units by screwing into the architrive round my back door. Anyone considering buying a kitchen from these con merchants should seriously think again. Phil (Birmingham)