Written on: 13/05/2013
I had my kitchen done . Jus over 7yrs ago!! I am still disgusted in how it looks Bits and pieces are falling off my cuboards I had to have my tiles fitted by someone else not space kitchens im just discuted with all of it for the price I paid!!!! (read more)
Written on: 19/07/2012
We were talked into buying a kitchen from space kitchens and also having a window fitted.the kitchen was duly fitted and i had to chase round Britian for two months to find my window.it was fitted by Weatherseal. When the guarantee came it was a little piece of paper and our name and address was handwritten by a two year old and probably just as useless. (read more)
Written on: 26/05/2012 by meckerliese (1 review written)
bought a kitchen in 2005 and am very happy with my kitchen-design is exactly how I wanted it.The sales person knew what I was looking for in the kitchen. I exchanged some of the standard appliances which the company offers for top of the range appliances from different companies ( took some time to shop around but was worth every single minute) I wanted a kitchen that lasts for ever .Every visitor I get admires my kitchen. The fitters were absolutely fantastic and I can still call them to... (read more)
Written on: 10/04/2012 by broomer36
Had a kitchen installed by them a while back, the fitter band sawed his way through the main pipe feeding my boiler you can imagine the mess. Tried to get compensation from them the company blamed the fitter the fitter blamed the company..... I think you get the picture. (read more)
Written on: 29/02/2012
I've just had the built in gas oven removed and found the shelf it sat on had burnt an enormous hole in it. How my house wasn't burned down god only knows. The heat that must have been generated turned most of the shelf into charcoal. How the gas pipe didn't melt and explode is a miracle. Also they had not fed the plug and lead through a hole. Which now I'll have to do to fit my new oven. The wiring was found to be dangerous and they had just fitted the unit with it trapped behind. I've had... (read more)
Written on: 03/02/2012 by barry-williams (1 review written)
i brought a kitchen some time ago the work tops have bubbled the doors are only covered in sticky paper workmanship is absoulotly rubbish sink waste not connected what more can isay rubbish you work hard to buy nice things for your home and you get what I think are cowboys to sell and fit what you think is going to be avery nice kitchen (read more)
Written on: 24/01/2012
I was pressured into having a space kitchen installed 5yrs ago and had very similar experiences that all the other customers wrote about in their reviews. I replaced the built in fridge-freezer and dishwasher 2yrs after installation and now the cupboard fronts are all worn and warped and the kickboards are the same. I paid £8000 for this kitchen and expected it to look good for much longer than 5yrs. I am now trying to make a claim but have been asked to fill out a claim form and forward... (read more)
Written on: 11/01/2012 by maggielynne
Was brain washed into purchasing a space kithchen in 2003, the rep was still in our house at 2am. Paid £6000 for some cupboards and a work top and NO electrical goods. It then cost me another £1500 to pay off the loan and get out of the HP agreement, stay away from 1st Nat Bank aswell. I have had neumerous calls over the years offering another new kitchen but never been able to obtain a guaranteecfor the rubbish I have already got, now the cupboard doors are begining to crumble and fall... (read more)
Written on: 03/12/2011
got a phone call saying we would get £100 vouchers if we would allow someone to come take measurements and plan a new kitchen as were planning on getting a new one after xmas we aggreed sales man came and 2 half hrs later we got quoted 17,500 we said no so he said 10.000 again we said no he asked how much we would be spending so we said about 5,000 at the most, he said ok sign now and you can have it for 5,000 we said we,d like to discuss and also shop around as this was our first quote,... (read more)
Written on: 06/08/2011 by bagpuss0101
I bought a Space kitchen 6 years ago and all in all it's been good. However i now need to replace my dish washer door and cant seem to speak with anyone that can help me match it up to my existing units....any advice would be great. Deb. (read more)
Written on: 07/06/2011 by liamburke
My sister ordered a kitchen from Space Kitchens. They did a very good job of selling it to her but that was where the quality ended. She had a fully tiled kitchen already but the new installation meant that some of the existing tiles would have to be replaced. The salesmen insisted that he could source the original tiles and that it would be no problem. When the fitter eventually started work (a week late) he informed my sister that he didn't have the tiles and that the salesman who assured... (read more)
Written on: 15/04/2011
DO NOT USE THIS COMPANY THEY TAKE YOUR MONEY AND ABUSE YOU! I USED TO WORK FOR THIS COMPANY AND LET ME TELL YOU WHAT THEY DO, THEY COME ROUND TO START WITH AND SPEND 4 HOURS OF HARD SELL, THEN IF YOU DO NOT BUY THEY WILL CALL YOU AGAIN SAYING THEY WILL SEND SOMEONE FROM THE TRADE TEAM OUT TO SEE YOU THEN YOU ARE IN FOR ANOTHER 4 HOURS HARD SELL! THE ORIGINAL QUOTE WILL PROBERLY BE £20,000 THEN DROPPED TO £4,000 IN THE END AFTER A PHONE CALL WITH THE MANAGER! AND WAIT £4000 IS ACTUALLY A FAIR... (read more)
Written on: 31/03/2011
Ok, so we had a visit from Space at the end of Feb, the rep took his time, about 3 and a half hours, but as he explained from the off its not something you do in half an hour, so we gave him the time. He was clearly experienced at the job, so when going through the standard presentation, we told him simply we werent interested in finance, or the never ending presentation; luckily he had enough wits about him to stop reading from his sales script and get on with it. Standard sales stuff,... (read more)
Written on: 29/03/2011
We were looking for a new kitchen and had a look at lots of places B&Q, Homebase, etc ffor showrooms but did not feel that we could afford these as had appointment at Homebase £14000+ quoted. We also tried Space Kitchens and Kitchens Direct for non-showrooms and after problems with Direct made appointment with Space.
I agree with the tactics used, 2 hours of non-kitchen talk and then 2 hours of drawing and discussing our kitchen. Also felt a bit underpressure when told 'now or never' for... (read more)
Written on: 26/03/2011
I worked at space kitchens, place is a total joke, absoloute p i s s takers, and the BIG BOSS louise talks down to you like a piece of s**t when shes driving about in her big flash car no doubt bought off EVERYONES wages, as she does NOT pay anyone, and comes up with more and more excuses! they are due me over 250 for all the hours i done, but they wont pay up. Could give 3 very good reasons for not to apply for this job.
1- THEY DONT PAY YOU.
2- EVERYONE IS SO BITCHY.
3- THEY LOOK DOWN TO... (read more)
Written on: 25/03/2011
I received a design visit from Space kitchens only a few days ago. And after reading all these reviews, i am very glad we didn't go ahead.
Our designer arrived at 7:30, and didnt leave until 11:30!!! the only reason i had asked them to come out, was because they were offering 50% off and £1000 worth of appliances if you booked a visit - that then became an old promotion - the website hadn't been updated!!
Our designer gave us several quotes. the first being £14,000, then £8,800, then... (read more)
Written on: 24/03/2011
Space, dont touch with a big stick unless you want to get pestered & abused.
Never written a review before and only after my recent experience with Space Kitchens, wanted to write one. Have always read reviews on everything before purchase and being offered cheap kitchen from company I'd not heard of before was no different.
The reviews here were quite against Space as a company but I was willing to give benefit of the doubt as someone was booked to come and see us anyway and as we were... (read more)
Written on: 15/03/2011
This is now about the 3rd this company has contacted me and they are more forceful telephone SCAMERS who cant even get my surname right and will not take NO for an answer until they SLAM the phone down on you... I DO NOT WANT A SO CALLED FREE KITCHEN nothing is free in this world today and their is always a catch!!!!....All these people on here with positive things to say on here must either WORKING FOR THEM or or been paid to write these comments. (read more)
Written on: 13/03/2011
I WOULD NOT TOUCH space kitchens, I was originally quoted 13K for my kitchen and when I refused I was then offered the same kitchen for 5K(Again a one off offer). I stupidly took the offer. 3 weeks after fitting the kitchen they supposidly went into administration. I have yet to receive my 10 year guarantee that they promised and have had some major problems with my kitchen. I have been calling them since 2008 when my kitchen was fitted,I recently got through to them (still trading as space... (read more)
Written on: 07/03/2011
I had someone come round from Space Kitchens a few weeks ago. Apparently it was a one-off offer in my region (since reading the other reviews, I'm not so sure about this!). I don't normally get sucked in by phone sales pitches, but they caught me on a day off work and I'd been wanting a new kitchen for a while, so I thought I'd see what they were offering. A guy came round on the same day and was here for absolutely ages! 4 hours and 2 coffes later his quote was way higher than any other... (read more)
Written on: 25/02/2011
The salesman was here for about 5 hours, I could feel my life ebbing away, and lost the energy to even kick him out. I'm disabled, living alone, and generally classed as 'vulnerable'. On top of everything, I had just had floods which destroyed my living room, and the salesman sat there with me on a small stool (sofas waterdamaged), on a still-wet carpet, with a ceiling which was falling in piece by piece, and no heating or hot water (in January!). He was pressurising me to spend my insurance... (read more)
Written on: 23/02/2011
Very nice designer. and although the appointment took a while it was very worth while as i got an extremely good deal.
My kitchen has been fitted and i am very very happy with it.
Overall very pleased dispite all that i have a read i would happily use them again.
Thank you (read more)
Written on: 21/02/2011
can someone pls tell me i have space kitchens coming at 3.30 today! will they be here hours and i have told them i cannot afford a new kitchen but on the phone were very keen on coming even though i told them i cannot afford one! help... what should i do? (read more)
Written on: 09/02/2011
I had space kitchens round my house and yes the sales guy was with us for around 3.5 hours. Within that time he gave me the benifits of using space kitchens. He showed me the doors that i was interested in and even had a small unit to show me of which i was impressed as for something clearly smaller than a normall size unit it was very heavy. So i thought the time he spent with me was a worth while one as if someone took an hour i would think that the care and attenrion was not there. I have... (read more)
Written on: 08/02/2011
I was contacted by Space Kitchen's for a free quote on my kitchen.I have been looking at updating my poor battered kitchen for a number of years,i just couldn't work out how i could afford one.
After a breakup from my husband i knew i had a problem with my credit rating.Space came along , designed my new kitchen , i so loved the idea of my Cream Cologne Doors and especially my Glitter worktops .( yes i wanted to wake up to sparkle). Fingers crossed as the woman told me they would try and... (read more)
Written on: 05/02/2011
I am so annoyed at the reviews written, i thought it was my turn to speak up for Space Kitchens.
Not only do i own a stunning new kitchen , i get paid 5% everytime someone ces to look at my kitchen and buys one.I have now recieved £2110 up to now and love having spectators.
The kitchen cost me £7320 ,the qoutes from 5 other companies were all more without the fitting and my simply lovely new cooker.( self cleaning).Wonderful.
So all you people out there reading these reviews , i hope you... (read more)
Written on: 02/02/2011
I made the mistake of joining Space Kitchens when I was out of work, a lot of hype is made of how much you can earn if you put in the hours, which seemed fair enough. However I became disillusioned to see how customers were viewed. A sales pitch is driller into you and you are expected to do whatever it takes to get people to sign on the night. BFR stands for 'bit for me' £2000 extra added to an order, to help get a salesman to earn more profit. Then when the exorbitant price is presented to... (read more)
Written on: 11/01/2011
Organised a Space Kitchen Designer to come to our house to give us a quote and made it clear when they phoned us that we were not interested in signing for one at this moment in time but just wanted ideas. Salesman was okay not really that pushy as others have said but did stay for 3 1/4 hours before leaving and offering us a discount. The most awful thing though was that he parked on our neighbours lawn thinking it was a layby!! and the tyres have dug it up. We have been in this house... (read more)
Written on: 08/01/2011
DO NOT EVEN ENTERTAIN THESE COWBOYS!!!!
Had my kitchen fitted over 12months ago and made the mistake of paying up front was told they were real wood doors and they were mdf but the biggest problem is the fitting they use right cowboys all the joins are [poor on the surface the kickboards are out of line and fall off and some muppet siliconed the splashbacks with the cellophane still on so they all fell off!!!.
On the whole tho the biggest point is you cant get them back out to fix... (read more)
Written on: 06/01/2011
I didn't buy anything from them, but they cold-called me, asked if I was the home owner, and then just hung up on me! Outrageously rude. I would never under any circumstances consider buying from such an obvious set of shysters. They seem to be called both Space Designs and Space Kitchens, so watch out for them. (read more)
Written on: 05/01/2011
My husband was contacted by telephone on Saturday evening about 5.30 asking if we were interested in purchasing a kitchen as they were in the area. As we were looking for a kitchen my husband said that the saleman could call that evening which he arranged for 7.00.
After lots of talking, measuring, plans drawn on a graph with a rule, I was beging to think he was never going to leave.
At 11.30 that evening still pursuading me to sign and give the saleman 20% of the final payment and after... (read more)
Written on: 03/01/2011 by EdisonIsambard (1 review written)
Don't even think about it.
Wish I'd read these reviews first.
SK came round for "a couple of hours" to do a kitchen design. Four and half hours later I got the guy out of the door during which time the "designer":
* Measured inaccurately
* Spent 3 hours discussing the size of my social network and explaining the finance package (because he "had t" under SK rules)
* Hand drew the design with a ruler on graph paper. Very 1990.
* forgot to include a fridge
* ignored all input to the layout
*... (read more)
Written on: 28/12/2010
DO NOT buy a kitchen from Space Kitchens. Salesman came and played the whole "let me telephone my boss to see if I can get you more of a discount" and told me the kitchen cupboards were 100% wood. Fitters left a bucket behind the unit to conceal a leak, sanded down a scratch on the worktop which had to be replaced, that was when the bucket was discovered. Edge of worktops not finished off, worktops now warped, edges corroding, cupboards are made of poor quality MDF.£5000 for a terrible... (read more)
Written on: 11/12/2010
WE AGREED TO HAVE OUR KITCHEN INSTALLED BY SPACE,AFTER SOME THOUGHT I WENT ON TO THENET SHOCK HORROR I NEARLY CANCELLED BECAUSE OF ALL THE NEGATIVE FEEDBACK BUT DECIDED TO CARRY ON.
THIS WAS ONE OF THE BEST DECISIONS I HAVE EVER MADE. FROM START TO FINISH APART FOR ONE SMALL PROBLEM IT WENT AND LOOKS LIKE A DREAM KITCHEN. TO SAM DAVE, ADRIAN, JOHN AND OUR EXPERT KITCHEN FITTER DARREN ALL AT THE SPARROCK HOUSEHOLD ARE EXTREMLY DELIGHTED WITH OVERALL QUALITY.
KITCHEN COMPLETED 9-12-10
... (read more)
Written on: 01/12/2010
We had a sales person coming from Space Kitchens today. We were given a plan for our kitchen. The price for small kitchen started at 12k after 5 hours of talk it went to 3.6k
The whole thing looked suspicious and we decided not to go forward. (read more)
Written on: 20/11/2010
I worked for space kitchens after finishing university. I was unable to find a job and a friend suggested it was easy money and quite good fun.
I spent my time going to visit customers in their own home to try and sell them a kitchen. Most nights finished the same way, me apologising to people as a result of how my manager had spoke to them.
I was also consistently underpaid and on at least 2 occasions cash deposits were stolen by the manager.
I didn't stay here long, but I would urge... (read more)
Written on: 12/11/2010
Space Kitchens, avoid like the plague. They re-arranged two appointments, then turned up late for the third. Told salesman it was too late, he went away. Got call from his 'manager' who called my partner something unsavoury. Salesman knocks on door again, asks for petrol money, partner refuses, salesman tries to force entry, police called, unfortunately he drives away. Call from scottish lady at Space Kitchens who is horrified at happenings and apologises. This was a very scary... (read more)
Written on: 11/11/2010
I am writing this on behalf of my elderly father. My dad instructed Space Kitchens to install a New boiler and Kitchen. The boiler hasn't worked since day one. Its now been over a month and he doesn't have any central heating. Considering the weather and the fact he is living alone they have consistently ignored his requests to get the boiler working. The other problem is the dishwasher it's unusable. If you try and open it the dishwasher hits the cooker! I think the service is disgusting... (read more)
Written on: 08/11/2010
I am still awaiting money nearly one year on that space kitchens still owe me we got our kitchen dec 2009 said it would take less that a week to fit it was not finished until march this year it is a mess we even got tiling done by them it was so bad they could not leave it that way the got another firm to do it again the tiling was done on top of the others i am still upset & angry everytime i go into my kitchen i wish i had thought to google this firm we were promised so much but left... (read more)
Written on: 01/11/2010
Gosh. this is very dejavu. We had the cold call and thought we couldn't lose someone recommending and getting a cost for our much needed kitchen renovation. Sales person stayed for hours and we literally couldn't get them out the door quick enough. However they tried to pressure us into signing a deal/contract. It got really heavy going. I ended up texting my neighbour, who was the local bobby, to pop in for a chat and he pretty much 'moved him along'. I reported the company to the consumer... (read more)
Written on: 27/10/2010
As you have to provide rating 1 star for turning up! But minus stars for bad practice. VFM - never got that far! Experienced same practice of phone call advising we were picked from national data base. However as we were thinking of redesigning our kitchen we agreed to the "designer" calling round at at 3.30pm even though we had family bbq in the evening. He had no social skills whatsoever and was oblivious to our need to enjoy our guests so at 7.30, despite numerous attempts to persuade... (read more)
Written on: 18/10/2010
We were called up by this company on a Sunday afternoon and told the story of 'we are doing a marketing promotion in your area' blah, blah, blah - but because we are actually in the market for a new kitchen, I thought (against my better judgement that this might be a scam) why not? No harm in seeing them. They came around at 7.30 that same evening and spent ages slagging off other companies, and saying how wonderful Space Kitchens were, but was an hour and a half before he even properly... (read more)
Written on: 15/10/2010
Had a recent dealing with Space Kitchens, had a call and appointment arranged. The man came at 8pm and left at 1.30 am. We were pressured into signing that night, after the chap had gone realised made a mistake and looked at reviews on computer. Cancelled the order 2 days later. The Area Manager came 7 days later to supposedly cancel the contract. We were told that we wud not get our deposit back, which i think is wrong the guy said we signed a waiver, which i know we didnt we saw no copy of... (read more)
Written on: 14/10/2010
me and my friends worked ad space designs as sales reps just for abit of extra cash . They underpaid us almost every week . sowre at us made us stand up constantly if we didnt get enough bites .. didnt pay us if we got under 10 bites . made us work extra hours unpaid . and the manager even had an afair with my dad. they are working illegaly they dont block tps numbers , and theire so called designers arnt really designers and have no qualifucations except in scamming people (read more)
Written on: 08/10/2010
I WOULDNT MAKE ANOTHER MISTAKE LIKE THIS AGAIN... Had i read others reviews about Space Kitchens I would not have gone ahead. It wasnt til the night of the agreement that i looked at the internet and became so scared and felt stupid that I had signed with them. I thought i would give them the benefit of the doubt and hoped i maybe a lucky customer, however, now after completion - I have no good words at all to say about them. The Sales man was at my house for 4 hours, the installers came... (read more)
Written on: 01/10/2010
I was in the market for a new kitchen and when called from space kitchens i was told that the company were running a promotion in my area and that i could actually get my kitchen at no cost if i was chosen to feature in the magazine, if i was not chosed to feature i would still recieve a very highly discounted quote which would be valid for up to two years. I understnd why the company need both home owners in the property as it must be a joint decision and both home owners must attend the... (read more)
Written on: 29/09/2010
Cancelled my appointment with this company after reading reviews on this site. Sounds like I had a lucky escape. They cold called me I dont know how they got my number, but I had been browsing web sites. They were scaryily pushy on the phone, asking personal questions, and almost demanding to know if my husband would be home and if I had the authority to give the 'designer' (read high pressure salesman), the go ahead on the day of the initial contact. Got same pushy attitide when I... (read more)
Written on: 27/09/2010 by fatpants (2 reviews written)
SPACE Kitchens are a nightmare, if your number gets onto their *National Database* then I pity you because they will call you persistently and relentlessly, no matter how many times you request to be removed from their DB, it will not be actioned.
We were initially cold-called eause they *allegedly* have a special offer available for show houses in our Post Code "we can do this because we don't have show rooms, so use our installations" - Blah blah blah!
Anyway, we made the mistake of... (read more)
Written on: 26/09/2010
Space Kitchens persistently cold call you saying they will give you a free, no obligation to buy kitchen plan. The gentleman who came round was polite, whilst not listening to anything I was requesting to have in the new design. However from the outset I became aware that this was to be a hard sell! Constant trying to get me on a finance plan where you end up paying a lot more money. Supposedly, their products have superior quality over the likes of B & Q, Ikea etc, which you would not... (read more)
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