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| Value for Money | 2.2/10  |
|---|---|
| Reviewer Rating | 1.9/10 |
| Overall Rating | 1.9/10  |
Full review by
Guest.
on 16th Mar 2008
User Rating : 0
Respect :
0
Good Points: No good points.
Bad Points: I was in the house all day on the 12th (march). No one rang my doorbell or knocked on my door. Next day about midday my postman put mail through my letter box, among it was a "Sorry we missed you", note. It said they, parceline, would be delivering my parcel " next day" it is now the 15th. No parcel! Their web address seems to be invalid! I tried it.
General comments: If God spares me, I will be 80 in May, I have severe arthritis in my left hip, and need to be active or it gets very painful. Sitting around all day with little activity is terrible. It is doubly annoying not being able to access their website.
Guest.'s review and ratings | 120 words
Review by
Guest.
on 3rd Feb 2008
User Rating : 1
Respect :
0
Polite telephone operators. Firstly my parcel was supposed to arrive yesturday so I had the day off to ensure I was in to recieve it, come 7pm I checked the online tracking to see that the status read: "unable to deliver, slip left" or words to that effect. I know this isn't true because I was in all day and there is no notification slip in my post box. When I rang up the operator told me that perhaps the driver couldn't find my house. I don't live in a remote location, and UPS had managed to de ...
Guest.'s full review | 206 words
Review by
Guest.
on 17th Jan 2008
User Rating : 0
Respect :
0
It took them two full weeks to not even attempt to deliver my parcel (I live 30 miles from the depot), send it to somewhere over 60 miles away with an address that bears no resemblance to mine, then the company they delivered it to lost it completely. Atrocious service all round, don't even consider using them.
Guest.'s full review | 72 words
Review by
Guest.
on 5th Jan 2008
User Rating : 0
Respect :
0
I have never experienced such a service. I am waiting for my delivery from Vodafone and, to be fair, VF did not put my flat number on the address. So the parcel could not be delivered but I only found out researching myself on the website.
So I called them up and asked for redelivery to my work address. No problem if VF agrees. So called VF, they arranged for it.
Next morning I called Parcelline and asked if re-delivery was to the work address and they said it would be. When it did not arrive ...
Guest.'s full review | 169 words
Review by
Guest.
on 5th Dec 2007
User Rating : 0
Respect :
0
Absolutely awful service, you cant speak to a human. A completely unsatisfactory service, makes promises to deliver on one day and then doesn't the day I request or the day after, I would go with city link (Y)
Guest.'s full review | 40 words
Review by
alastair Robertson
on 25th Aug 2007
User Rating : 0
Respect :
0
Parcel to be delivered on a Friday-- it had already arrived at local depot on the Thursday. Checked by phone on delivery day they said it was "in the area" . Never arrived. Phoned four times on Saturday they said local depot closed. At fifth attempt turned out local depot open after all. Said they would have parcel out that morning. No sign. Rang pm Parcel line had closed for Bank Holiday. Number of driver they had given me didn't work.
alastair Robertson's full review | 81 words
Review by
ltomlin
on 16th Jul 2007
User Rating : 3
Respect :
0
Parcel Line offered me poor delivery times, and a package that went to the wrong depot.
ltomlin's full review | 40 words
Review by
slipper333
on 4th Jun 2007
User Rating : 0
Respect :
0
I have had the most awful time with Parcel Line. I had two parcels containing a drum kit which I paid extra to receive on their Saturday morning delivery. Neither arrived Saturday morning. Then one arrived Monday morning. After a lot of chasing up I discovered that the parcels had been separated and one sent to Bristol by mistake. They could not find a way to get the parcel to me on the Monday, even though I only live 1 hour away and were completely unhelpful on the phone.
One little boys birt ...
slipper333's full review | 106 words
Review by
Kurt Winkle
on 27th Oct 2006
User Rating : 10
Respect :
-1
Parceline is by far and away the most reliable service I have used for delivery purposes. We always receive our parcels bang on time, and they provide a very quick international service.
Kurt Winkle's full review | 39 words
Review by
jonathan kelly
on 27th Jul 2006
User Rating : 5
Respect :
0
I have noticed a lot of people complaining about Parcel Force on this site. I worked for them on a causal basis and can spread some light on the problems. I was sent there by an agency on the promise of £5 per hour. On arriving at 7pm in the morning my area was given to me as some one was away.
180 separate deliveries were given to me to do. Wow how is this going to be possible even though the area was known to me like the back of my hand after 15 years driving around it? I had decided ...
jonathan kelly's full review | 449 words
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