TNT Reviews

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Latest Reviews

★☆☆☆☆

“Do Not Use this Delivery Company”

Written on: 22/01/2016 by DavinBrewer1962 (1 review written)

I'm a patient person, not given to being cross. Today however my blood is boiling. After waiting for a delayed Christmas present for my son I was told today was the day for delivery by TNT. Whilst in the garden seeing to my hens, I noticed the TNT delivery van come up my driveway, turn around and leave with me shouting and calling to him. I raced after him down the drive but he had already placed a Sorry We Missed You card in the letterbox. I contacted TNT Customer Services the first time… Read Full Review

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★☆☆☆☆

“avoid like the plague”

Written on: 06/01/2016 by 320O'Connell (1 review written)

Tnt delivered a painting bought in spain, to our house in france. The incompetant cretinous driver dumped it at the bottom of our drive, which is 60 metres from the house and not visible from the house. Even though they had 2 phone numbers to contact me, and there is an intercom on the gate, they didnt let me know they were on the way. The art shop contacted TNT, and were given some ridiculous story about a "reception woman" who took the painting. Then they forged a signature. After a month and… Read Full Review

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★☆☆☆☆

“Worst shipping company”

Written on: 23/12/2015 by L17182 (1 review written)

Do not even consider this company if you are looking for a reliable shipper. They do not care about your package. Their customer service is useless. They are uncaring,arrogant and rude besides being totally incompetent. My package from Italy was stuck in their hub at JFK airport and repeated calls to them resulted in nothing being done. Numerous voicemails to different levels of management resulted in no one calling me back to explain where my package might be. The tracking number they give you… Read Full Review

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★☆☆☆☆

“You stole my shipment TNT!!!!!”

Written on: 21/12/2015 by Bailey202 (1 review written)

I implore anyone reading my review not to use TNT. I was contacted by TNT 19 days ago regarding my shipment of a Turkish rug which I purchased while in Turkey. I have spoken to 8 different people from TNT and was informed today that the shipment is no where to be found and that it has been lost. How can you loose a 12 by 12 Turkish rug in a warehouse? Obviously, it was stolen! Fast, efficient and dedicated-MY ASS!!! Mauricio Quesada… Read Full Review

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★☆☆☆☆

“Worst Company Ever. ”

Written on: 10/12/2015 by DuncanOK (1 review written)

I had too have a speacial number for them to pull up an acount. Seems like my telephone number, buisness or adress would be fine but......NO. So I find the number they want and set everything up. The transmission is to be shipped Air Freight to the phillipines. Over a $1000 dollars. Any way the guy got all my information and scheduled pick up the next day and explained shiping labels would be sent to my email. I checked my email, adress, dimesnsions of crate and weight with this Kyle guy at TNT… Read Full Review

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★☆☆☆☆

“Absolutely appauling courier”

Written on: 02/12/2015 by 1Humphries (1 review written)

I run a small business selling prestige car parts & I have used TNT on a number of occasions and almost everytime my items get badly damaged beyond repair (these body parts are of high quality and expense when they leave me) but TNT don't seem to have a care in the world whilst your items are in their hands! No matter how well you package them, they are sure to damage/break them in one way or another. They certainly are not a cheap courier company and at that you expect them to provide a high… Read Full Review

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★☆☆☆☆

“TNT should never be used by anyone.”

Written on: 23/11/2015 by MatildaCarver317 (1 review written)

I wish there was a way of giving less than 1 star. TNT are the slowest, worse courier service out there. Packages turn up like they have been used in a game of football and then months down the line the receiver may receive a bill for charges incurred. For example I had something delivered from abroad by TNT (not my choice of shipper - I will NEVER use TNT) and three months after I receive a bill for handling and customs charges. The receiver of a package from abroad should have the option of… Read Full Review

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★☆☆☆☆

“Do not use TNT”

Written on: 12/11/2015 by CMP1952 (1 review written)

Just moved to Cyprus. Booked through Anglo Pacific who use TNT. Paid to use air freight for speed of personal items and was given a tracking number. 7 cartons left Southampton to go to Paphos airport, tracked it to Milan Italy then Athens, then Larnaca before Limmassol then back to Larnaca, Athens, Larnaca, Limmassol. 10 day delivery turned into 15 then it turned up....every single glass or fragile item smashed to pieces. Boxes marked fragile were beaten to a pulp. 10 inch holes in the boxes… Read Full Review

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★☆☆☆☆

“Don't use this service you will regret it ”

Written on: 10/09/2015 by Kaleight274 (1 review written)

One of my friends sent to me a package from another country I don't know how she choose this service if I never heard before . She paid express service more than a week and I never received I had to go to picked up cause plus the delay they're lazy and unprofessional they leave a handwritten note not even with a code or anything I had to track my package myself. The customer service can barely speak English. You will regret it I never had a problem with UPS which I absolutely recommend it… Read Full Review

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★☆☆☆☆

“Poor service /Damaged goods and incompetence ”

Written on: 24/08/2015 by A2BAutocentre (1 review written)

I used TNT Direct, and what a mistake. 47kg package received damaged, even with insurance, claim was initially rejected on grounds of prohibited items email template used to mitigate a claim, once challanged they reassessed claim and agreed to a number of options, two of which involved sending damaged items to their salvage department, funny thing is they want you to package the items so they can take them. additional cost on a claim that they have been very difficult to settle. Very… Read Full Review

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★☆☆☆☆

“Urgent Delivery (09:00-12:00) that ws not urgent”

Written on: 21/08/2015 by Wileyrm145 (1 review written)

Do not bother expecting TNT to delivery anything in an express manner! I had an urgent delivery coming to me, set for 09:00-12:00 delivery on their system, which eventually arrived at just before 15:00. This was after and ETA of 13:30 and then 14:30. When it eventually arrived, we were told it was late because it was not marked for before 12:00 delivery. Given their tracking system showed it was, there is obviously a complete disconnect between their systems and their staff. And don't get me… Read Full Review

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★☆☆☆☆

“Extremely unreliable”

Written on: 21/07/2015 by Sanjay001 (1 review written)

I booked delivery service to Mauritius yesterday and received confirmation email about my charge (34.50) and pick up time which was going to be the following day.I waited all day and when the driver didnt show up, I contacted TNT on live chat and only then I was told about a possible issue with the address. I lost a day and am well upset(understatement) about how TNT showed such lack of regards to their customer. My advice to future customer, STAY WELL CLEAR OF TNT!… Read Full Review

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★☆☆☆☆

“TNT Direct”

Written on: 29/04/2015 by alybongo (1 review written)

TNT Direct should be shut down! Placed an order to have car keys collected for next day delivery. At 5:30pm the keys had still not been collected and i will told they would now be collected on the Monday...not a phone call, email or anything to say they wouldnt be collected. They have you evertime with the small print or i would have taken further. DO NOT USE… Read Full Review

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★☆☆☆☆

“Ridiculous excuse for a business.”

Written on: 29/04/2015 by Baxtersc79 (1 review written)

Ridiculous excuse for a business… Read Full Review

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★☆☆☆☆

“Useless drivers and customer services ”

Written on: 27/04/2015 by AniyahDowling (1 review written)

Why don't they just shut the place, why harassing people. Never ever use them again or not recommend not even to my enemies… Read Full Review

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★☆☆☆☆

“TNT fail to deliver”

Written on: 10/03/2015 by AverieFitch306 (1 review written)

TNT put a card through your door when they come to deliver a parcel, they won't leave packages at your house - useless if you work! The website, despite appearing to offer these options, won't let you enter an alternative address (just gives error messages when you enter address) and they don't answer the phone. No local option for collection, their depot is in another county! Not that I can contact them even if I was prepared to travel 100+ miles. End result they don't deliver post… Read Full Review

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★☆☆☆☆

“awful service”

Written on: 10/03/2015 by Mendozazz209 (1 review written)

Waited in for collection no show! day one Day two waited in for the same collection supposedly accepted by driver guess what no show againn AVOID TNT LIKE THE PLAGUE THEY ARE THE WORST COMPANY EVER AND DONT EVEN CARE AVOID AVOID AVOID AVOID!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“TNT - pathetic service”

Written on: 16/02/2015 by WalkerRivera61 (1 review written)

Still waiting for a Before 12 next day delivery after 3 days. If it werent bad enough (i took a day off work to recieve the item) the lack of competence of the service and lack of ethics are extraordinary. Promises to call back never fulfilled. Claims that i never called before when i call again. One "customer service person telling me that they sent the parcel to the wrong depot. The next saying they dont know where the parcel is and are trying to track it so they cant call me back for at… Read Full Review

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★☆☆☆☆

“TNT furniture delivery- terrible service...”

Written on: 11/02/2015 by ElsieHall250 (1 review written)

The experience I received from TNT furniture delivery in central london was possibly the worst I have ever had. 5 times he delivery was scheduled by TNT and cancelled (or not actually cancelled because they did not have the decency to even call to say they were not coming) only on the 5 attempt was the furniture item finally despatched ...and only after I stated that I was going to cancel the furniture order (worth £500) if the item was not delivered ... terrible service… Read Full Review

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★☆☆☆☆

“they dont care”

Written on: 05/02/2015 by luxshah (1 review written)

hi my consignment number is 27679385 don't touch these guys ordered a light and a bumper from source in Coventry, light arrived on time no bumper, after numerous calls of being promised delivery it has now been 7 days and still no bumper in sight. after being promised the bumper would definitely be delivered today and now being told someone forgot to add it to the system so no bumper again and now being told they cant tell me when they can deliver, worse customer service ever, How can you lose… Read Full Review

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