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| Value for Money | 1.8/10  |
|---|---|
| Overall rating | 0.9/10 |
Full review by
Guest.
on 10th Jun 2008
User Rating : 0
Respect :
0
Good Points: None.
Bad Points: The worst courier service out there, entirely unprofessional and their staff seem to intentionally lie or just ignore anything they have agreed to.
General comments: Business Post Ltd. are possibly the worst courier service I have used out there and this is the third time I have had to use them. Be very aware when ordering anything that has to be delivered by these couriers, this includes any DELL products. 3 people from business post took my phone number and assured me that someone would call within an hour of arrival and that a PM delivery would most likely be late PM. After taking a half day off work I noticed at 5.30 on the tracking website that they attempted delivery at 12:00 noon though they left no calling card. Literally seconds after it be came a PM delivery. I now have to take more time of work in hope that they may deliver. I will avoid at all costs
Guest.'s review and ratings | 156 words
Review by
max1018
on 12th Apr 2008
User Rating : 0
Respect :
0
When I received the email for my shipping telling me Business Post were in charge of delivering it, my heart sank. It is now a week after my next day date has passed. Turns out it had been damaged. We found this out ringing them, 4 days after the next-day date. Why didn't they contact us. So now it is in the local depo.Now I have to wait until Monday to get the company to send another one out, whilst the existing damaged one will go somewhere. I am not happy. Especially with so called Next-Day t ...
max1018's full review | 125 words
Review by
ParcelLess
on 20th Mar 2008
User Rating : 0
Respect :
0
Everything Business Post do is extremely poor. Usual story: waiting around for the 8 - 6 time slot, only for the parcel not to arrive. Phoned the contact number at 5:50 to be told the office closed at 5:30. Waited until the morning to be told the driver had left a card as nobody was home. This didn't happen as I was at home all day. Then told the van driver didn't have the parcel on his list for the previous day but it would call out today. After waiting in the second day without a delivery ...
ParcelLess's full review | 198 words
Review by
ScreamingNeon
on 5th Feb 2008
User Rating : 0
Respect :
0
Waiting in for a "next day" delivery, parcel didn't arrive. Tracking the parcel, I noticed that it had been put on the van but the van returned to the depot without attempting to deliver it!!!! Okay, I can wait another day for it. Tracking the next day I noticed it hadn't been put back on the van. I rang them to ask why and they did not know or care. I threatened to speak to the manager and was then told an agency driver would deliver that day. 24 hours late but at least I got it. Waiting for a ...
ScreamingNeon's full review | 159 words
Review by
Guest.
on 3rd Jan 2008
User Rating : 8
Respect :
0
OK so I had problems with them and they will only try to deliver once, however when they messed up the driver made amends.
I was in on the first day as agreed, however when the driver come with the second part one day later and there was nobody at home he called me on my mobile and I arranged with him to drive a mile down the road and deliver it to my parents house instead. This could have been an annoying frustrating experience, but the driver more than made up for this, literally by goin ...
Guest.'s full review | 118 words
Review by
tomasina
on 6th Dec 2007
User Rating : 0
Respect :
0
Incompetent, these people destroyed the parcel sent to me so completely they refuse to even let me see it.
They will not compensate me or the sender,
Totally useless!!
tomasina's full review | 53 words
Review by
miserable
on 24th Jul 2007
User Rating : 0
Respect :
0
Someone should explain to Business post, what next day delivery is supposed to mean. I order a lot of stuff on the Internet and usually the delivery times are satisfactory especially with Royal mail.
This lot are hopeless, latest parcel picked up by Business post on the 6th July, eventually delivered on the 24th July. Tracking shows they couldn't find address, so it was left in Bournemouth warehouse all that time. Valid address on the parcel, plus, my phone number, what more do they want.
I se ...
miserable's full review | 111 words
Review by
andyrogers
on 21st Jun 2007
User Rating : 0
Respect :
0
Twice in the last week I have had the unfortunate luck to have been sent mail order items via Business Post Ltd. Twice, the "next day" delivery has not been made on the said date. Today I am again waiting in for the second day to receive my delivery (and I hope very much I do get it today but I'm not holding my breath!). Quite often delivery companies don't seem to particularly care about customer service for the delivery recipient, well this company is no different there. Where they differ is t ...
andyrogers's full review | 186 words
Review by
booty
on 11th Jan 2007
User Rating : 0
Respect :
+1
Business Post Ltd have an admin credit control dept where nobody speaks English to a level that can be construed as audible. You find yourself checking every delivery they do through the invoices that arrive after you receive a stop warning. When you speak to anyone they pass you on to someone else. I've never seen a manager from Business Post, and we spend £900 per month with them.
booty's full review | 113 words
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