Bank of America Online Banking www.bankofamerica.com Reviews

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 6 reviews

Thumb down 17% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Bank of America Online Banking www.bankofamerica.com

  • Ease of Use1.4 stars
  • Value for Money1.9 stars
  • Reviewer Ratings1.1 stars
  • Overall Rating1 stars

6 Reviews For Bank of America Online Banking www.bankofamerica.com

  • Guest 20th Dec 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Good Points: A lot of atm's


    Bad Points: Everything else


    General comments: I am currently serving in the U/S Army and I was approached by A BankofAmerica representative to change my direct deposit account to the Bof! on base. I did so thinking things would be more convenient expecially for me being a new banker. It has been 6 years since that faithfull day and the only thing that this bank is good at is taking my hard earned money. This lastest incident was the final straw. I am currently on vacation in England and I purchased some batteries online for my R/C aircraft. While checking out I realized that the amount was wrong and i was being heavily overchared. I did my best to exit out before the transactoin went through then i contacted the bank to be sure. When I did so online I could see a hold for the transaction had been posted. I contacted the payee and i was informed that my order never went through and they are not recieving payment of any sort from me. When I contacted my bank to put a stop to the payment i was told that my only option was to allow the money to be deducted and only then can I disput the payment. This is my predicament, I have no one to dispute with because the money is heading to an anonymous entity. My account is frozen and I can't spend a dime even on food. Bank of America will do nothing to assist me knowing that I am in a foreign country with no money despite the fact that I have positive funds in my account. Now, I'm starving and begging for change in the U.K. awaiting my return date or my bank to do something to help. This is no way to treat a soldier.

  • Harvey Centano 12th Jan 2008

    Reviewer rating: 1 stars


    Harvey Centano's review has yet to be rated - Be the first!
    Report this review


    I have used many banking web sites over the years, and Bank of America's is the worst. They use terminology that confuses the simplest tasks, their automatic bill pay system is poor constructed, and finding answers on their web site is unnecessarily difficult. They need to do a better job of designing the site for their customers, not their employees.

  • Guest 30th Dec 2007

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Service has gone downhill this last year.

  • sannyc 23rd Aug 2006

    Reviewer rating: 0 stars


    sannyc's review has yet to be rated - Be the first!
    Report this review


    This is the worst online banking site I have ever used. It's worst than North Fork Bank and that's terrible. I consistently have difficulty signing on and the site is generally not user friendly. I enjoy online banking as I currently using American Express, Citi, Discover, HSBC and two credit union sites. However, the Bank of American has wasted a lot of my time and has been a great source of frustration.

  • alana johnson 11th Aug 2006

    Reviewer rating: 5 stars


    alana johnson's review has yet to be rated - Be the first!
    Report this review


    Bank of America's online banking is a great resource to use when it comes to rectifying you account. Online access enables the customer to see exactly what the Customer Service Reps see. It's a great tool for those who like to monitor their account activity.

    As far as bad points for online banking, the only one I can think of is if the computer system is down.

    I love the fact that I can review my account activity from home. The fees that Bank of America charges is another story, but as ...

  • daveroberts Rank: Lance Corporal 30th Jun 2006

    Reviewer rating: 0 stars


    daveroberts's review has yet to be rated - Be the first!
    Report this review


    The Bank of America website uses three authentication factors. Once you mess one up, heaven help you get back online. I have spent a whole afternoon trying to restore service, with two trips to my local bank. Their tech support people just have you repeat the same sequence again and again. It doesn't work, and they have you do it again. You ask then to escalate and they refuse. The online banking is hard to use when it works, and when there's a problem it's a nightmare. And their tech sup ...