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Written on: 28/12/2014 by Conrad141 (1 review written)
We have had our machine for 7 going on 8 years now. We have had an engineer come our once for the thermostat, but I thinkl that was possible overuse when baby arrived and I used washable nappies! But after 4 years on and a family of three, plus washing of dog bedding I cannot fault this machine. It has done us justice. And we were told sometime ago that most washing machines/washer dryers are only built to last for approximately 5yrs so this one is going strong. I am online today to buy a new… Read Full Review
Written on: 23/07/2014 by Savannah375 (1 review written)
I was surprised to read some of the negative reviews on here, have had my machine for some years now and all is fine. It can be a little bit noisy on the spin, but it's only for a few minutes and probably sounds worse as I'm on a second floor apartment. Washes well, spins well. Good value for money… Read Full Review
Written on: 09/12/2012
when i start using the dryer, after a minute or so, it stops, the lights on the buttons flash quickly and i cant switch it off by the on off button. the only way i'm able to switch it off is by the main point. it doesn't happen regular though and only started in the last few months after 5yrs, but i would like to know why this happens?… Read Full Review
Written on: 22/02/2012
Do not buy this washing machine. It is unreliable and not fit for purpose. I live in a shared house and this is the washing machine that is doing duty for the whole house. It is in no way up to the job. In the six months I have been here it has broken down twice, refusing to drain, and frequently does not dry clothes properly. It is very noisy - especially when you put it on 'fast spin', which is the only way to squeeze some of the water out so that your clothes are not sopping wet. The… Read Full Review
Written on: 12/04/2011
I have had the Hotpoint Aquarius 5+5kg wd440 for 3 1/2 years, and we haven't (touch wood) had any problems with it! The dryer isn't great, but I thought was the case with most washer/dryers...??? I just thought I'd share a positive view as ppl mostly like to complain and rarely say much when it's praise about something.
Now I've done this it will break..lol… Read Full Review
Written on: 14/02/2011
We've owned this machine for 6 years. In that time it has failed 8 times. Door lock, new drum, new circuit boards, new motor, new support blocks, new support springs, blocked filters, 2 floods and most recently it now needs a new power board. Will now be replaced with a different brand.
Hotpoint service engineers are good when they eventually arrive but they usually take about a week to come and hardly ever have the part required which then takes another week. When you have children and are… Read Full Review
Written on: 04/01/2011
Had mine for about 3 years and had problems the first time about 5 months after we bought it when a hose inside was rubbing against the concrete around the drum. Hot point replaced the hose and cable tied it back. Then a few weeks ago we started getting water all over from the washer, closer inspection revealed that yet another hose, this time the waist hose had been rubbing against the machine casing and had split, easy problem to fix with a new pipe but now the door will lock but the door… Read Full Review
Written on: 17/12/2010
This washer dryer(wd440 polar) has a very significant fault but to be honest as just a washer i never had a problem but when it came to drying about once every 6 months the heater box, fan and thermo switch assembly had to be replaced due to the brass collet holding the fan to the motor shaft was brass so as brass has a higher rate of expansion of that of steel over time as heat had an effect and the fan simply fell off the motor shaft if this has happened to yours you will see white powder on… Read Full Review
Written on: 18/11/2010
Don't touch this machine - now 3 years old, and on my 8th repair call out - 2 new circuit boards, new heater lement, fluff jams upo the works, but it needds a service engineer to clear the filters… Read Full Review
Written on: 10/11/2010
So rubbish! The noisiest machine ever! And keeps breaking as well. Very disappointed!… Read Full Review
Written on: 30/09/2010
Utter pants! had all sorts of the problems over the last year. Stopped working altogether today, took it outside, gave it a good knocking about, dismantled it, removed some unecessary looking parts, and banged it back together. Gave it a further good kicking up the backside and now it's working ok again. Hotpoint services is rubbish and expensive. They will do anything to NOT help you. Problems i've had are, 1) blinking lights, 2) banging noise, 3)failure to drain, 4) some programmes work… Read Full Review
Written on: 09/07/2010
I will never ever by any hotpoint appliance again.
It breaks down every around 6 months. First the lights start flushing while washing. Then it trips the circuit even if it is not switched on! And every time they change the brain and promise that now it is fixed. Had to buy a tumble dryer because my washer/dryer doesn't bother to dry. It broke down again today. Tomorrow I'm bying a new one. I will go to my local shop and ask for a "anything but hotpoint" washing machine… Read Full Review
Written on: 17/06/2010
Beware of this machine, Hotpoint WD440 1400 spin, as the plastic lifters (toblerone bar shaped plastic in drum1) are likely to come loose. I have replaced all three just over a year ago as they were loose at a cost of approx £40 and yesterday went to take the washing out to find one had come loose and completely chewed off the sleeve of a very expensive top. When I called Hotpoint they were not interested and said that I was not entitled to compensation and had to buy a replacement part. The… Read Full Review
Written on: 07/06/2010
At all costs avoid any washing machines by Hotpoint or Indesit.
We owned a Hotpoint washing which broke down after 7 months. Hotpoint Customer Care was appalling and they sent out an engineer on 3 separate occasions over a 2 month period (as they can never tell you exactly what time to be at home). After all that, they still could not fix the washing machine and refused to replace the machine. We now have a Zanussi washing machine which is great and much better value for money… Read Full Review
Written on: 30/05/2010 by teri68 (1 review written)
Dryer hopeless took 2hours to dry 3 jogging bottoms, have had this for 14mth, used seldom as only one in house.Now it will turn on but nothing else. Had my last Bosh machine for ten years, and gave it away when got this, MISTAKE… Read Full Review
Written on: 30/04/2010
Having owned mine for 3 years and now experiencing water flooding from underneath i have been advised by a hotpoint engineer to cut my losses an buy a new machine and def NOT a hotpoint !!! Have had diff probs repaired at least once every year.Nothing but trouble !!!… Read Full Review
Written on: 12/03/2010
This is the worst washing machine I have ever owned. My Phillips Whirlpool lasted 12 years before this without the need for repair once. This heap of rubbish (which was NOT cheap) has broken down 4 times, the first less than 6 weeks after purchase. The dryer is complete rubbish. I have refused their extended waranty as I don't expect to be paying an extra £60 a year for a machine which has already cost me £400. IT SHOULD WORK! As Hotpoint are so unhelpful and expensive I am tempted to cut my… Read Full Review
Written on: 10/01/2010
I wish I had read reviews before I purchased my Hotpoint WD440 washer/ dryer.
I cannot recommend this appliance at all. Unreliable, Tumble Dryer very unsatisfactory - Heater (both for W/m & Dryer) has broken, often leaks from bottom of machine; one time was unable to pump out water when machine broke down due to fluff build up and 2 day wait to retrieve clothes from drum; no way for user to access fluff filter in order to clean & this eventually results in a call out.
Tumble dryer very… Read Full Review
Written on: 30/08/2009
Hotpoint wd440 is complete rubbish what a waste of money,had it for 3 years engineer been out 7 times for the same fault.machine turns on and door locks but does nothing else they reprogramme the eprom and say it should be turned off at the wall to prevent fault happening again,even doing this it still only lasts 6 months.
it is flashing lights 2 and 4 and power now on dry cycle so waiting for engineer again.AVOID THIS WASHER DRYER UNLESS YOU LIKE WASTING MONEY… Read Full Review
Written on: 09/12/2008
I've own a Hotpoint wd440 now for less than a year from new and have had nothing but problems, Firstly the water pump packed in now the blower motor has gone Avoid buying this product unless your a washer/dryer fanatic and have plenty of money to spare… Read Full Review
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