GearZone www.gear-zone.co.uk Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 11 reviews

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Average Ratings for GearZone www.gear-zone.co.uk

  • Customer Service4.8 stars
  • Quality of website3.1 stars
  • Value for Money1.8 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.5 stars

11 Reviews For GearZone www.gear-zone.co.uk

  • poloityt 29th Jun 2009

    Reviewer rating: 4 stars


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    Good Points: fast delivery and very helpful


    Bad Points: none


    General comments: GearZone had fast delivery, good products, great service. would buy again.

  • Guest 1st Jun 2009

    Reviewer rating: 5 stars


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    GearZone have good products, fast delivery.
  • james9007 1st Jun 2009

    Reviewer rating: 5 stars


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    Very good service from GearZone and fast goods arrived on time very pleased with service, all very good and im happy with the service i received
  • Reg Kelly 21st Nov 2007

    Reviewer rating: 3.5 stars


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    Service overall seems good-but that may be due to Venture sports rather than Gear-zone.Delivery-from Venture Sports was in 2 days so far none.
  • ItchyStarfish 17th Aug 2007

    Reviewer rating: 0 stars


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    I ordered a tent from GearZone. the website said "in stock" and I waited. A month passed and I canceled the order after numerous e-mails and received a confirmation that I would get a refund within 14 days. It's now over one month later and I still have no refund and I'm sending an e-mail a day demanding my money back. No phone number on the site means I can't speak to anyone.
  • pharry 28th Jul 2007

    Reviewer rating: 0 stars


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    I ordered an item from Gear Zone that was apparently in stock (web site said so). Only to receive an automated email telling me the item wasn't in stock and would have to wait around 21 days for it to be ordered from manufacturers. I then sent an email asking to cancel the order as 21 days was too long (was going away in a week or so). I received an email telling me my card would be refunded within 14 days. It has now been nearly a month and still no refund. All emails sent to them requesti ...
  • sapperRE786 18th Jul 2007

    Reviewer rating: 0 stars


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    Jacket advertised as 'in-stock' purchased by credit card. Informed TWO WEEKS later that the item was 'out of stock' and would have to be ordered, which could take up to THREE WEEKS. Checked site again for the item - still showing as 'in stock'. Started to go through the process of ordering again, just to see if it would inform me that the item was not available. You've guessed it - no it didn't. Emailed GearZone to ask why this was, and the fact that I was not willing to wait any longer - wanted ...
  • robbox 28th Mar 2007

    Reviewer rating: 0 stars


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    Never use GEARZONE. I placed an order for goods 4 weeks ago which my son needed for an expedition wihch has now happened but no goods arrived. Managed to find a phone number for company but customer service is dreadful. Have sent almost 10 emails and just get same automated reply. Sterr weel clear of this company.
  • pedroorange 15th Mar 2007

    Reviewer rating: 0 stars


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    The good website and value for money count for nothing when they don't deliver your goods. After waiting the 14 working days they insist on, I rang them and was told my order was en route to them from North Face. A week later, they said it wasn't and they didn't have it in stock. I've cancelled my order and am awaiting a refund.
  • Competitive Dad Rank: Lance Corporal 7th Sep 2006

    Reviewer rating: 0 stars


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    I ordered a jacket from GearZone because they were 20% cheaper as the item I wanted was end of season. Having ordered the jacket and got order confirmation, I awaited delivery. However, I got an email two days after my order, saying that although the item I wanted was in stock there was a problem with my debit card details.

    I had elected to pay by Switch and from a great deal of experience know that you need either a Start Date OR an Issue Number, not both. The problem GearZone was experienc ...
  • paddyp Rank: Sergeant 20th Jul 2006

    Reviewer rating: 0 stars


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    I ordered two tents from www.gear-zone.co.uk on the 8th July 2006. I was informed that the delivery time was 3-5 working days when placing the order on the Internet. On Monday 17th I called to find out why the order had not been delivered. I was told that my order had not been processed because the data they held on the expiry date of my card was incorrect. They were missing the last two digits. I gave them this information. I checked the order confirmation email I'd received on the 8th Ju ...