Compare reviews of the Gap Online shopping experience with other online shopping sites at Review Centre to find which site is most recommended.
If you love Gap UK and regularly shop on their Gap Online UK site, please write a review and let others know why you choose Gap.
Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 01/11/2014 by ChloeJeanne19 (1 review written)
Today I left the Gap store in tears. I had entered with my son who is 1 and he had dropped my capped soda to the floor. I opened it and it fizzed on me and a small amount(2 tablespoons at most) fell to the floor. The store was completely empty except for the 2 workers there. Anyway, I wasn't going to mention it until I payed since my son was fussing and I was stressed. I had my things and as I was walking to the counter, this woman rushes to the counter with a giant mop(wayyy to huge for… Read Full Review
Written on: 25/03/2014 by Oedipus1king (1 review written)
Since October 2013, I have been subjected to racial profiling, by the security firm employed by Gap 30 St Ann Street, Manchester M27LF. I say this with confidence, because 80% of the time I enter the store and make my way to the men's department on the 1st floor, there is never any security present, however, after being in the store for approximately 5mins, suddenly security appear at the counter, for the most part there a usually two. I brought this very upsetting experience to the… Read Full Review
Written on: 15/03/2013 by nitmiluk (2 reviews written)
I've ordered three times with Gap. They kept sending me the wrong sizes. I ordered children's clothes but every time instead of an L arrived and M, instead on an XL they've sent me and L, and so on. As I order from abroad sending back is always expensive and does not make much sense. Anyway, ordering is easy but when the parcel arrives better check carefully the size of the items sent. For a big company like Gap its online shop service and handling is very poor and far away from being… Read Full Review
Written on: 08/12/2011 by murcutio (3 reviews written)
I feel compelled to write this Gap.com review as ordered 2 jumpers from Gap over 10 days ago and I have still yet to receive them. This is mostly because they use the very dodgy delivery company Yodel (please look up their reviews - 1029 reviews and 1 star!). They initially failed to offer to look into why the delay had occured then once they did gave me false promises and now as one of the items has sold out they are currently trying to fob me off with a refund. I have spent a lot of my… Read Full Review
As rated by our community of reviewers
" VERY poor service. " Read More
" Gucci glasses " Read More
" Awful Service, No returns, Terrible products " Read More
" Click and collect " Read More
" Snails are faster " Read More