Gap Reviews - www.gap.com

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★★☆☆☆
2.3 / 5
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36% of users recommend this
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★☆☆☆☆

“Snotty Workers at the Mall of NH”

Written on: 01/11/2014 by ChloeJeanne19 (1 review written)

Today I left the Gap store in tears. I had entered with my son who is 1 and he had dropped my capped soda to the floor. I opened it and it fizzed on me and a small amount(2 tablespoons at most) fell to the floor. The store was completely empty except for the 2 workers there. Anyway, I wasn't going to mention it until I payed since my son was fussing and I was stressed. I had my things and as I was walking to the counter, this woman rushes to the counter with a giant mop(wayyy to huge for… Read Full Review

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★☆☆☆☆

“Racial Profiling!”

Written on: 25/03/2014 by Oedipus1king (1 review written)

Since October 2013, I have been subjected to racial profiling, by the security firm employed by Gap 30 St Ann Street, Manchester M27LF. I say this with confidence, because 80% of the time I enter the store and make my way to the men's department on the 1st floor, there is never any security present, however, after being in the store for approximately 5mins, suddenly security appear at the counter, for the most part there a usually two. I brought this very upsetting experience to the… Read Full Review

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★☆☆☆☆

“Keep sending you the wrong sizes!”

Written on: 15/03/2013 by nitmiluk (2 reviews written)

I've ordered three times with Gap. They kept sending me the wrong sizes. I ordered children's clothes but every time instead of an L arrived and M, instead on an XL they've sent me and L, and so on. As I order from abroad sending back is always expensive and does not make much sense. Anyway, ordering is easy but when the parcel arrives better check carefully the size of the items sent. For a big company like Gap its online shop service and handling is very poor and far away from being… Read Full Review

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★☆☆☆☆

“slowest shipping ever”

Written on: 12/05/2012

Definitely the slowest shipping website I've ever seen. Customer service is the worst as well. The people answering my phone obviously have no idea what my question is and kept giving me answers I already knew… Read Full Review

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★☆☆☆☆

“Do not deal with Gap.com!”

Written on: 08/12/2011 by murcutio (2 reviews written)

I feel compelled to write this Gap.com review as ordered 2 jumpers from Gap over 10 days ago and I have still yet to receive them. This is mostly because they use the very dodgy delivery company Yodel (please look up their reviews - 1029 reviews and 1 star!). They initially failed to offer to look into why the delay had occured then once they did gave me false promises and now as one of the items has sold out they are currently trying to fob me off with a refund. I have spent a lot of my… Read Full Review

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