Voucher Express Reviews - www.voucherexpress.co.uk

★★★★★
4.5 / 5
347
90.5% of users recommend this
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Latest Reviews

★★★★★

“great service :)”

Written on: 22/07/2017 by DamionKidd207 (1 review written)

Had trouble receiving email, contacted the team for help, was sorted within a couple of hours! brilliant :) would definitely recommend to a friend!… Read Full Review

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★★★★★

“Excellent service !”

Written on: 19/07/2017 by MarkCWhu (1 review written)

I purchased a gift card from Dorothy Perkins. & unfortunately my email account would not allow the online Card to be delivered. I sent an email to Voucher Express, and she was on hand to deal with the issue promptly, professionally and efficiently. Very happy customer. Thank you again… Read Full Review

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★★★★☆

“Gift voucher correction”

Written on: 19/07/2017

Very helpful service to correct an error I made on the greetings of a gift voucher… Read Full Review

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★★★★★

“B & Q Voucher”

Written on: 19/07/2017 by Autumn64 (1 review written)

My voucher didn't come to me via the Email, however when I called customer service which was very helpful and sent over the voucher as a PDF. It was a great way to get a voucher without having to go into the shop. I was a little worried at first about not having an actual card and called customer service to find out how it worked. Would be better on the B & Q website if they explained how the voucher works… Read Full Review

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★★★★★

“Very quick responce”

Written on: 18/07/2017 by hpBreen485 (1 review written)

I needed to have an undelivered voucher sent to another e-mail ,I sent an e-mail on Sunday ,got an answer on Monday and by Tuesday the voucher was sent to the correct address… Read Full Review

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★★★★☆

“Easy process”

Written on: 16/07/2017 by lsLyon405 (1 review written)

Easy and efficient, I'm ordering from Australia and she was most helpful in explaining what I need to do to complete the order, gift certificates we processed the same day. Great service… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 15/07/2017 by 387Lamont (1 review written)

Dealt with Kaye West regarding the order and delivery of a gift card. Very efficient service provided. Will definitely recommend… Read Full Review

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★★★★★

“Excellent, helpful, efficient”

Written on: 13/07/2017 by lornamacrae (1 review written)

I had sent an email query and the response was prompt and very helpful. Staff were very polite and courteous. I had also not received an e voucher and when I emailed about it response was again prompt and helpful. The voucher was emailed to me within seconds. Staff are friendly and willing to help and nothing was too much trouble, that is great customer service. Would definitely recommend to friends and I will use voucher express again… Read Full Review

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★★★★★

“Excellent Service”

Written on: 09/07/2017

Voucher Express were very professional and courteous with my initial order, which arrived well packaged and in good time. They were also very helpful and friendly when I later called them, to request an invoice to cover my purchase and they emailed it straight through to me. I wouldn't hesitate to use them again. Thanks… Read Full Review

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★★★★★

“quick resolution”

Written on: 07/07/2017 by Adairkp460 (1 review written)

quick resolution. Thank you!… Read Full Review

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★★★★☆

“Ordering John Lewis Vouchers over the phone ”

Written on: 06/07/2017

I first had the idea of purchasing a gift voucher and being resident in the UAE, I wondered how it would work and I must say I was assisted through every step of the process. There were a couple of hiccups when I had to request a couple of times for my receipt and a copy of the voucher to be sent but everything worked out in the end and the recipient couldn't have been happier. The staff who answered the phone went out of their way to be helpful and were very pleasant to deal with… Read Full Review

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★★★★★

“Customer service ”

Written on: 03/07/2017 by JAYS1675 (1 review written)

I spoke to Kaye on the telephone who was extremely helpful and provided excellent customer service. I strongly would recommend Voucher Express to a friend… Read Full Review

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★★★★★

“Fast response and helpful information”

Written on: 01/07/2017

I recently ordered a John Lewis gift card online to be sent to a UK address. Being new to John Lewis I had an issue with tracking this item. I wrote an email asking for assistance and within 24 hours I had a very helpful and informative reply from the help people . I am very impressed with the speed of reply and the advice given. Thank you for your client service. There was nothing negative I can think of. I found it very reasssuring to receive emails informing me when the gift voucher was… Read Full Review

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★★★★★

“thanks a lot”

Written on: 01/07/2017 by Molloy175 (1 review written)

I emailed the website to say that I had an incorrect delivery date on my order. I should have checked at the time I made the order but assumed that intended changes had worked. The next time I logged on I had an email saying that my delivery date order had been changed as requested. I am grateful for not only a swift efficient response but a very friendly email as well. Excellent customer service. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 30/06/2017 by Debbiecumbria (1 review written)

I contacted customer services as a voucher I'd sent in post had gone missing. The lady I spoke to was very professional, very helpful and really friendly. I wish this was the case more often. Was very impresses with her customer service. As promised she contacted me as soon as possible with a response to my problem… Read Full Review

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★★★★★

“Lovely Customer Services ”

Written on: 29/06/2017 by wakenshaw1 (1 review written)

I called in regards to not Receiving an Evoucher through email, my call was answered within seconds of calling I spoke with Kaye who was lovely and poliet, she Resent me the Evoucher to both of my email addresses directly again very quick very happy with the sevice is received… Read Full Review

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★★★★★

“ Boots Gift Voucher Order”

Written on: 29/06/2017 by MattKohnen (1 review written)

I am in the US and Purchased via the WEB a voucher for a friend in England When the delivery day cam and I had not heard from friend I emailed boots and got very prompt and answered confirming the voucher was dispatched with all the details. I then confirmed with my friend that she had received a card that delivery was tried but need to be sign for. Service was fats and very polite Definitely would recommend… Read Full Review

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★★★★★

“Excellent prompt service”

Written on: 28/06/2017 by AndersonShaffer483 (1 review written)

I sent a voucher to my daughter as a birthday present. When I checked she hadn't seen the voucher, though she might have deleted it thinking it was spam. So I contacted Voucher Express asking them to follow it up from their end. The voucher was sent again very quickly and this time was received with gratitude… Read Full Review

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★★★★★

“Customer service I received was excellent.”

Written on: 26/06/2017 by LionelKessi (1 review written)

I was confused about a transaction I'd made on my credit card, and decided to contact customer services for help. The lady who dealt with me was pleasant and very informative. In fact it was excellent customer service… Read Full Review

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★★★★★

“Great service!”

Written on: 23/06/2017 by Sulowe (1 review written)

Had received a confirmation of my order for a gift voucher but it was gibberish at my end. I asked to have it sent in a different format and it came shortly after my request and I was able to open it. He was very competent and efficient. Thank you for your help in rectifying this problem for me. I always find ordering from John Lewis easy and convenient. … Read Full Review

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