Kitbag Reviews -

2.0 / 5
26% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Good service”

Written on: 17/12/2015 by FrancesFraser (1 review written)

Received my order within two days of ordering really pleased with product and such prompt service… Read Full Review

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“Excellent service depending on who yo deal with”

Written on: 23/11/2014 by Sagey450 (1 review written)

Bought a new football shirt at great expense as a present for Christmas only to find it was not the size stated when ordering. After an initial call to customer services who tried to lay blame at my door, I eventually got to communicate via email to someone higher up in the department who was very helpful and sent a new shirt in the correct size without any issues… Read Full Review

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“Not sure what to expect, ended up a happy customer.”

Written on: 23/06/2014 by GiovanniLeslie311 (1 review written)

ust wanted to write this review as there seems to be a mixed bag of positive and negitive reviews about Kitbag on scattered around on the internet. This was my first time ordering from Kitbag, so I wasn't sure what to expect, especially after reading the reviews already up. My order contained two football jerseys. Here are some pros and cons I've experienced: Pros: • As an England fan on the wrong side of the Atlantic (in the US), it is nearly impossible to get fan gear here, so I turned… Read Full Review

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“it was great”

Written on: 14/12/2013 by marineblues (1 review written)

hello friends, this is for all those who are afraid of online shopping...., is a fabulous site for all those who are mad about buying all sports stuff, i have myself ordered a barcelona track suit and france rugby team sweat shirt.., and i must say the products are great and really worth.., initially i got afraid when i saw lot of negative reviews about kitbag not delivering the goods..., but i must say this is all false . i received my stuff, yes it got late by 10-15 days but they… Read Full Review

Dianeabbot's Response to marineblues's Review

Written on: 18/12/2013

I am wondering do you work for them?

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“Everything went perfectlly”

Written on: 12/10/2012 by asfggg (1 review written)

Ordered a pair of nikes internationally, took about 13 working days. Can't comment on the customer service since it wasn't needed. The only complaint i have is that the box had been ripped through transportation but that can't be soley blamed on the company. Was worried after reading these reveiws and did keep track of the working days since they do give you a very short time frame to submit an enquiry. Overall was happy with the product… Read Full Review

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“This store is cheap and easy to use!”

Written on: 03/09/2012

If I'm honest, I read plenty of negative reviews about after purchasing two Manchester United shirts, and became quite nervous. This was completely unnecessary as both shirts arrived in perfect condition in the allocated time. These negative reviews were ridiculously biased. Both of my shirts had specialised printing on them as well as badges. They were also being shipped to New Zealand! They arrived around 3 weeks after the purchase was made with a credit card, and I had almost no… Read Full Review

Msood87's Comment

Written on: 27/10/2012

dude... could u comment on the quality of the jersey? i just ordered a jersey and I heard that kitbag sells not original but replicas of the original soccer jerseys.. is that true? What did u think of your product?

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Dri4Z's Comment

Written on: 29/10/2012

Both of my jersey's are originals mate. No problems whatsoever with either of them and the shirts are great. No difference between them and the ones that a mate ordered from the ChelseaFC website except the price!

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“I really wanted to buy a Chelsea FC home shirt, but I...”

Written on: 05/05/2009 by crossedlanding (1 review written)

I really wanted to buy a Chelsea FC home shirt, but I just never managed to buy one from the official US megastore... simply because the shirts were too costly. I heard that Kitbag was a good merchant, albeit a few flaws. So I decided to give Kitbag a try.

They had a sale on certain 08/09 hero jerseys, so I chose to buy a LS Chelsea home shirt with Joe Cole printing for $30; including shipping, my shirt cost me $42 (half of what it would cost me to buy it from elsewhere). After I had placed my… Read Full Review

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