Kitbag Reviews -

2.0 / 5
26% of users recommend this
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“Fast shipping within the UK, terrible product.”

Written on: 20/12/2015 by rlSkinner5 (1 review written)

I ordered one of Real Madrid's kit with all three badges and was pleased when it came on the due date. It was a gift for my boyfriend and I was really excited for him to wear it. My excitement quickly turned to embarrassment when he was about to try it on, as we realized that all three badges were not put on properly and were already peeling off, despite the fact that we literally just took it out of the bag. I am so disappointed in this service, especially since I had to pay extra for them to… Read Full Review

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Written on: 18/12/2014 by Mekhid195 (1 review written)

Sent for Real Madrid shirt aged 12 years with pepe 3 to be printed on the back, had email confirming my order. It has come with a plain back no pepe 3 and shirt bit on the small size, too late to send back as it's Xmas present… Read Full Review


Written on: 12/01/2015

We are sorry to hear about the service you have received. Please can you provide us with your order number an a customer service advisor will contact you shortly to look into the issues and rectify them for you.

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“Manchester City home shirt”

Written on: 28/11/2014

Ordered my son a mcfc home shirt with personalised printing for his 21st birthday as a surprise and at £72.00 thought it was a lot of money but it was his 21st birthday we were going away for it ordered in plenty of time when I came to wrap this were it had been printed the badge on the front was imprinted on the back as a big shiney imprint so got in touch with customer service by email and explained the situation and all they replied was please return at my expense and it would be… Read Full Review

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“Poor quality on shirt printing”

Written on: 12/12/2013 by JS1974 (1 review written)

I ordered three football jerseys with names and numbers printed on back. Two out of three number printings were very low quality work. I could do better job myself with an iron. Customer service exists, but it's really slow and it bothers that every mail I receive is from a different person. Just stay away from this shop, there are better options out there… Read Full Review

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Written on: 12/09/2012

Hi, I am an Australian Citizen/resident, who made a online purchase on this UK website. I made the purchase on Thursday 30 August 2012 (6:58pm Sydney time = 9:58am London time) with express delivery. The website states that world wide express delivery takes 1-4 working days from dispatch date. The website also states that personalised items will be dispatched usually within 3 working days of the order date. 3 Sept ’12: [3rd working day] - I called Kitbag to query if my order had been… Read Full Review

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“Overall not good”

Written on: 23/08/2011 by christianhd (1 review written)

Have used Kitbag for four orders to the U.S. Items on sale were really great and affordable. Newer items, however, caused delay after delay. My fourth order will take three months to complete. I wont be using Kitbag again. Christian Washington, DC… Read Full Review

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