Wave Contemporary Jewellery Reviews

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★★★★★
4.7 / 5
91% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Wave Contemporary Jewellery
Wave Contemporary Jewellery

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 27/02/2014

We have bought jewellery and watches at the Bowness and Kendal shops and have found the service was excellent and nothing was too much trouble. The lay out of the shop is contemporary and inviting with subtle lighting but everything is clearly displayed. The staff are warm, friendly and very helpful. I am disappointed that the Bowness store had to close and it would be nice to see some more new designers being introduced. Thank you… Read Full Review

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★★★★★

“Extremely helpful Jewellers”

Written on: 15/08/2013

I bought a beautiful Sarah Jordan ring for my wife from Wave, as they were the most competitively priced. It was an unusual style/design that required re-sizing twice, which is difficult to achieve when 300 miles away from the shop, but through photographs and emails and telephone calls was achieved and now fits beautifully my wife tells me. Staff were helpful and friendly at all times and listened to our requirements, even posting it when there would be someone at home to receive it. My wife… Read Full Review

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★★★★★

“The special experience we all crave for”

Written on: 15/08/2013 by Denney10 (1 review written)

Visited the Bowness store on a whim while on holiday. What started as a pleasant browse ended up with a fantastic purchase. This was all down to the very friendly and personal involvement of Fiona who went above and beyond to ensure I purchased the most special surprise ring. Thanks to Wave, my romantic notion was the best part of our holiday and my girlfriend says it couldn't be bettered. So, thanks again Wave and especially Fiona for such an enjoyable experience. … Read Full Review

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★★★★★

“Personal and professional service”

Written on: 06/07/2013

Customer service was extremely helpful and friendly when ordering an item by telephone. The item was a gift for a friend who was delighted and was very pleased with the gift packaging… Read Full Review

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★★★★★

“excellent customer service”

Written on: 16/05/2013

Recently viewed a couple of watches unfortunately not in stock in Lancaster, the staff could not have been more helpful, sourcing the watch and super prompt delivery to the store… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 12/05/2013

I was looking for a silver chain - something different for a pendant. I visited both Kendal and Lancaster and purchased from Lancaster. Unfortunately I got it wrong and returned to Kendal to exchange for a different type altogether. The assistant was very helpful and I am delighted with my exchange item. … Read Full Review

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★★★★★

“Excellent Service as always”

Written on: 09/05/2013

Staff are able to order what you want from within the ranges they stock. Product knowledge is excellent as is the service. All the girls seem to love Jewellery. They will do their best to order what you request and keep you informed when it comes in. It's comfortable to browse around without pressure but the staff are helpful if you would like to try anything on… Read Full Review

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★★★★☆

“Special usual pieces”

Written on: 07/05/2013 by JulesAnn (1 review written)

Delighted with my purchase and the service is also great and not pressured . However after purchasing my earrings I was disappointed then to receive a 20% off voucher by e-mail the next day. This was bad timing and kind of rubbed my nose in it, as couldnt afford to buy anything else to take advantage of the offer. … Read Full Review

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★★★★★

“Wave Kendal & Bowness”

Written on: 28/02/2013 by rossandjulie (1 review written)

Wave is always our first port of call when we are looking for presents for any occasion. We love the choice of styles and the customer service is excellent. The staff are always frienly and nothing is a problem for them… Read Full Review

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★★★★★

“Modern, stylish shopping”

Written on: 18/02/2013

Excellent service on every visit. Friendly, helpful and professional staff who are so willing to help. … Read Full Review

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★★★★★

“great service!”

Written on: 30/01/2013 by Karenwood30 (1 review written)

We were looking for an engagement ring and I stumbled across this shop in Royal exchange, Manchester by accident really. As soon as I walked in, I was spoken to politely, not too over the top, by a very lovely person called Sarah. She was really helpful and patient and offered me some great suggestions. My partner wasn't with me at the time so I had to arrange to go back. I went back the following day and saw Sarah who continued to offer excellent service. She reassured my fiancee about… Read Full Review

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★★★★★

“Excellent service again!”

Written on: 24/01/2013 by Sparrer (1 review written)

Purchased an item as a Christmas gift from the Lancaster branch. Unfortunately, it didn't fit. Never send blokes out shopping on their own! The lengths to which the staff went to arrange an alteration were superb. I cannot fault the service from Wav at Lancastere. We have used them often and will continue to do so. Many, many thanks… Read Full Review

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★★★★★

“Special rings”

Written on: 22/01/2013

My husband and I visited your Kendal shop end of November 2012 to look at Eternity Rings. We had a short look round and then were approached by one the staff, a young lady who was very helpful and showed us all types and prices. We eventually picked one that had a unusual setting and perfect to sit with my other rings on a small hand. We were going away for christmas and new year so we needed it by 16th December and were promised by then. We collected on time and you even cleaned my wedding… Read Full Review

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★★★★★

“Wave : Kendal”

Written on: 22/01/2013 by moore254 (1 review written)

I required some Troll Charms/Beads for a Xmas present, the girls were very helpful making me feel welcome as soon as i walked in the door and they worked well as a team. One recommending which Charms would look good and the other doing the Computer and paperwork , I wasn't pushed into buying and the recommendations went down well when the Xmas present was opened. My regards and thanks to the girls… Read Full Review

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★★★★★

“titanium sapphire wedding ring”

Written on: 22/01/2013

I bought a ring for my partner recently from the Kendal store. The staff on the desk were very attentive to the quite specific requirements I gave them which included a tight budget. The team managed to get on touch with one of their suppliers to see of they could adapt a catalogue ring to include a sapphire within my budget. The communication and respoce was swift and they even managed to negotiate a tight turn around getting it sent straight out to me in time for Christmas, 3 weeks quicker… Read Full Review

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★★★★☆

“Interesting jewellry, No hard sell, bought pendant and...”

Written on: 30/11/2012

Interesting jewellry, No hard sell. Bought pendant and ordered earrings to match. They came on time and were nicely wrapped… Read Full Review

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★★★★★

“The Best Contemporary Jewellery and Range in Town”

Written on: 23/11/2012 by breay (1 review written)

The best thing about Wave is the Staff. All the staff are friendly with excellent product knowledge and could not be more obliging. Absolutely no hard sell, just friendly helpful customer service on any size of purchase. The Store is laid out and stocked well and they are able to order or transfer stock on request. The website is also excellent.10/10… Read Full Review

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★★★★☆

“Wave Contemporary Jewellery in Kendal”

Written on: 22/10/2012

From the first moment I stepped into Wave in Kendal I was impressed. The staff were very helpful and went out of their way to give me advice and asked if there was anything in particular I was looking for, once I told them I was looking for a gift for my friend's 40th they went out of their way to help me. Even when I had picked something but they thought the item wasn't in stock they said they could get it from their Bowness branch and have it by the next day, this would have been very… Read Full Review

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★★★★★

“"Wave in Lancaster – going that extra mile"”

Written on: 08/10/2012 by Jace007 (1 review written)

I recently decided to treat myself to a couple of U-Boat Watches and after several trips and discussions with different jewellers decided to order them from Wave in Lancaster. My decision to utilise Wave Jewellers in Lancaster was made for several reasons, the main one being their willingness to “go that extra mile” throughout my dealings with them. It is very rare these days to find a sales person who is willing to listen to your requirements, appreciate what YOU actually want, instead of… Read Full Review

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★★★★★

“Gorgeous anniversary ring and pendant !”

Written on: 24/09/2012 by Tomshelen (1 review written)

Last year I was treated to two beautiful stacking rings, so unusual and elegant, when we visited Wave in Bowness for the first time . Last week we visited again and I was overwhelmed to have the most beatiful ring and matching pendant bought for me as an anniversary surprise. They are unique and so beautiful, I am very lucky. The staff were so lovely and took time to ensure I looked at a wide range of jewellery. Their attention and enthusiasm contributed to a very special day… Read Full Review

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