LX Direct www.lxdirect.com Reviews

gidgoodman's review has yet to be rated - Be the first!
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Good Points: None

Bad Points: Poor customer services, Delivery service was very bad, tracking was incredibly vague, products not in stock, there staff haven't got a clue whats going on.

General comments: Ordered a printer, given delivery date waited in all day nothing, went online date changed waited in again no delivery, told the item is delayed something I already knew told don't deliver weekends, turned up on a Saturday completely the wrong printer so I sent this back decided to give Lxdirect some more income by ringing there helpline cut off twice when I got through I was told sorry this item is out of stock and will not be getting any more. Read there reviews before wasting time and money. Be warned.

stony61's review has yet to be rated - Be the first!
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If you read these reviews then you are a sensible person and I won't need to tell you to watch out for LX Direct OR Littlewoods home shopping direct.

I felt that the service I received was unhelpful, arrogant and dis-honest.

stony61's review has yet to be rated - Be the first!
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Please avoid LX Direct at all costs! The Customer service is non-existent, they have three call centres that bounce you all over the place and you can never speak to the same person twice. They have dis-regarded an independent bike shop report that says the bike is of poor quality, they even disagree with the makers of the bike who have agreed that the bike was at fault. Since this bike was delivered it has been nothing but trouble. Our son has been deprived of his bike that was bought for a ...

stony61's review has yet to be rated - Be the first!
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The endless premium number phone calls to different staff at LX Direct every time, meant that we must have explained our problem at least thirty times. Not once did we receive a sympathetic hearing from any one of them.

We will now be seeking Legal redress over this bike, which is the only option left to us, unbelievably, this was what we were told by a member of LX Direct's own customer Service staff. I will also be sending LX Direct a link to this review. I suggest to any reviewer to do t ...