Baby Security www.babysecurity.co.uk Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 1 rating and 8 reviews

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Average Ratings for Baby Security www.babysecurity.co.uk

  • Customer Service2.5 stars
  • Quality of website2 stars
  • Value for Money2.7 stars
  • Reviewer Ratings2.4 stars
  • Overall Rating2.2 stars

8 Reviews For Baby Security www.babysecurity.co.uk

  • Guest 17th Aug 2009

    Reviewer rating: 5 stars


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    I placed an order with babysecurity, originally a bit unsure about them due to reviews.

    I found the customer services to be extremely helpful and they seemed to know what they where talking about and recommended a stairgate for me, unlike when you go to most high street shops and the staff are either unable, or unwilling to help you pick the right thing.

    Delivery was quite quick, and the stairgate is great, especially for the price. Will definately use again and recommend to friends!

  • glenc Rank: Lieutenant-Colonel 31st Jul 2009

    Reviewer rating: 4 stars


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    I was quite surprised to read the reviews about www.babysecurity.co.uk as I've always had a pretty good time with them. They've always delivered on time, customer service have been good the couple of times I've called them to ask questions about the product and I find them competitively priced.

    I think the website could do with a bit of work as some of the products aren't 100% accurate in their description, but if you call them up they're quite helpful

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


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    Baby safety Gates advertised on baby security as pressure mounted gates which is not true. Gates needed screws drilled into the walls and customer service charged me an extra 15 pounds for returning these.

  • olivarovich 19th Jun 2009

    Reviewer rating: 0 stars


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    Baby Security are rude and obnoxious. We had a problem with a baby gate which was misleadingly described on their website. They could not care less.Best to go elsewhere.

  • Guest 18th May 2009

    Reviewer rating: 4.5 stars


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    Wih having our first baby on the way It was a hard decision choosing the right stair gate for our house. I decided the best thing to do would be to give their customer service team a call to see if the could help me, and thankfully they could. All the information I needed was cleary explained and helped point me in the right direction of the stair gate I wanted. Best of all once i had ordered the Baby Security arrived the next day!

  • tpudds 17th Mar 2009

    Reviewer rating: 0 stars


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    When I found the product I had ordered cheaper on another website, I went to cancel my order but then found Baby security's "Price match guarantee". This guaranteed to refund the difference in price. I emailed the company to tell them and got, in my opinion, a very patronising reply stating that because they delivered by courier they would not refund the difference (although these did not seem to be the terms described on their website). A few more emails and they agreed to send me a cheque for ...

  • jamiear 31st Oct 2007

    Reviewer rating: 0 stars


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    We purchased a Tomy Walkabout Premier Advance from the Baby Security site, which was clearly faulty from the day we plugged it in, we couldn't hear our baby over all the weird noises and hiss coming out of it. Monitors are always tricky, but we have a 3 year old Tomy monitor, which still works fine for our other child, so there is no reason why a new one shouldn't work better. We returned the offending device to babysecurity.co.uk, who refused to accept there was anything wrong with it, refused ...

  • Platinum1 Rank: Corporal 27th Jun 2006

    Reviewer rating: 4.5 stars


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    I ordered a BT Digital Baby Monitor Plus from Baby Security late on Monday evening, and I received the goods by courier on Wednesday morning. The goods were well packaged and in excellent condition.

    I am very impressed with the prompt service.