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Written on: 15/06/2013 by HeatherGst (1 review written)
This Hoover has lots of sucking power if you use the tube only but once you put the tube back into the main cleaning area and use it as it is supposed to be used it has absoluetly no suck up. It topples over easily. A friend gave it to me almost brand new - I was staggered to see how much it costs! - and I am desperate to get rid of it. Nightmare! DON@T buy it… Read Full Review
Written on: 19/07/2011 by gooner (1 review written)
This is the biggest waste of money ever spent on any item anywhere in the whole world, keeps overheating and shutting off after just a few minutes then takes hours to cool enough for another few minutes use. its absolutely useless. Am going to contact Hoover directly for a replacement cleaner, this one sucks........but only for a few minutes… Read Full Review
Written on: 11/03/2011
Terrible, terrible, terrible do not buy this cleaner!!!
I bought it because my Dyson packed up after 10 years excellent service and thought that Hoover were supposed make excellent vacuums, I now know they don't.
Within one month the motor had to be replaced, and as if that wasn't bad enough it can't vacuum one whole room without cutting out and the filters needing to be cleaned, never mind a whole house!
After putting up with it for for six months I've loaded it into the back of car and am… Read Full Review
Written on: 04/07/2010
Where is the ZERO rating? I am not happy giving even one star!!!!! Mine cuts out after a few minutes of use. I keep it empty and the filter is always clean, but ............poof......off it goes, constantly! The plastic is melting. Also, it really does not work on carpets, only bare floors (not edges or corners without using the hose). I bought it because it looks nice and because it is Hoover. My past Hoovers have lasted many years and are still going strong, but I gave them to… Read Full Review
Written on: 18/06/2010
if only zero star ratings were possible....
we absolutely detest this hoover, it is the worst thing that we have ever bought and i own a french car.
it cuts out for 20 minutes at a time after cleaning one room as its poor design (the strange spirally bit)gets blocked with a anything other than air and this thing is designed for dog hair hahahhaha
we dont own a dog or have children but the filters still need cleaned constantly and emptied into a bin where we need to re hoover as the dust… Read Full Review
Written on: 08/06/2010
Poor suction, continual overheating (it actually melted the on off switch) and cuts out periodically. Power cord is too short and the rewind mechanism is way too powerful to the extent that can actually pull the power cord out from the socket.
I wasted money on this poorly designed cleaner. Only plus point for me are the aestethics… Read Full Review
Written on: 04/04/2010
nightmare hoover, blocks up with anything other than dust. The only people who this hoover i would recommend to would be someone without pets/children/visitors . I acutally hate this hoover with a passion. everything is akward about it the tubes,emptying the waste, how often it blocks ahhhh.... i used it for a week through guilt of buying it . If you need to buy a vacuum, go for a henry i wish i had done it years ago… Read Full Review
Written on: 07/01/2010
I am reasonably happy with it. I find it excellent for picking up the dog hairs (I have 3 dogs) but I seem to have to empty it at least twice every time I use it. (And I use it nearly every day) otherwise it just gets chocked up with debris. I find it unhygenic when it comes to emptying it into the bin. Dust seems to get everywhere. But I guess for the price its quite good value… Read Full Review
Written on: 23/09/2009
Way too heavy. Hoover has made vaccums for years but this one isn't made for every day use, not unless you would like to cancel your membership to the gym. However it picks up the dust good. I think if they would have made the Dust Manager Cyclonic not so heavy it may have gotten better reviews. Very hard to push too!! Will return it today… Read Full Review
Written on: 10/06/2009 by woodsy1965 (1 review written)
Too light - topples over easily. Hoover Cyclonic Dust collection container clogs up easily before filling, peddal release poor, had to replace after a year or so, then replacement didn't fit as well as original. Excellent value hoover for the money… Read Full Review
Written on: 22/05/2009 by KateBingle (1 review written)
The Hoover Dust Manager Cyclonic TC3827 promises a lot, but thats as far as it goes!… Read Full Review
Written on: 15/02/2009 by Dave Chamberlain (1 review written)
I feel I have to keep an eye on the cleaniness of the filters and dustbox on my Hoover Dust Manager Cyclonic. The filter on the underside of the dustbox I power spray once a week to remove dust. The dustbox gets cleaned and the other two filters do too. Despite regular maintenance of the filters everytime I turn it on now within seconds I think I hear something inside flip up, it sounds to me like the noise you get when there is a blockage and it seems like the suction pulls whatever it is from… Read Full Review
Written on: 07/01/2009 by 3jacks (1 review written)
The Hoover Dust Manager Cyclonic TC3827 Vacuum Cleaner was thoroughly disapointing, both my Mother and myself are dissapointed with its performance and she find the hoover heads stiff and awkward to remove, and she too finds the filter awkward and with light use it has needed repairing once after 15month and out of warranty. We wish we had not purchased this vaccum and waited and bought something else,perhaps another Dyson which although more expensive was at least reliable… Read Full Review
Written on: 29/10/2008
Do not buy the Hoover Dust Manager Cyclonic TC3827. I just cannot stress this enough. Not only does it create a massive racket, but the suction is terrible and the container system is outdated. You could have more success at cleaning floors sucking in rubbish from a straw than you can with this hoover. The hoover is good eye candy until you actually switch it on… Read Full Review
Written on: 02/09/2008
I brought a Hover Cyclone Dust Manager from a boot sale, as new, with tools, for £8, got home plugged it in and after 5 seconds the red light came on and hardly any suction, I checked filters, all clean, I took the plastic cassette out, shut down the cover, plugged in and what a suction I got. And I could not work out why, after 3 hours still any joy. So I now know I brought a dud and lost £8, 2 days later it came to me that the fault must be the plastic cassette dust box, on a close look the… Read Full Review
Written on: 07/06/2008
My previous cleaner (by another firm) expired. The name "Hoover" suggested that this would good. It is the most disastrous domestic purchase I have ever made.
I wrote to both Hoover addresses in U.K. - no reply. I wrote to Hoover in USA - no reply.
The thermostat is prone to cut out even when light use of short duration… Read Full Review
Written on: 20/05/2008
I bought it for the pet hair tool but not only does this not work even the standard floor nozzle constantly releases hair on the carpet so that I need to pick it up by hand. Within 6 months the rewind cord stopped rewinding so I had to bring it in for repairs. The filter is impossible to clean and it is full by the second use. I would not recommend it and I am hoping it will break soon to replace it.
Too bad as the extension hose is the best feature. Still customer service was good… Read Full Review
Written on: 28/04/2008 by tracyisbell (1 review written)
I, like other reviewers, wish I had seen this Hoover Dust Manager Cyclonic TC3827 before. I went for what I believed was a reputable name, i.e. Hoover, & I've never experienced such rubbish. A complete and utter waste of nearly £100. My advice, buy a Henry instead!… Read Full Review
Written on: 18/04/2008
This Hoover Cyclonic Dust Manager, the TC3827 model, is the worst vacuum cleaner I have ever had. Second use filter already blocked even though bag still looked empty. Filter now clogs up right away after few minutes use. Hand held hair attachment won't spin round anymore. The cleaner falls over and hits when you are using the hand tools. The hose won't stay in place. I hate it!… Read Full Review
As rated by our community of reviewers
" Those Henery & Hetty hoovers! " Read More
Written by Foxton01
" What a load of rubbish " Read More
" Filter popping out - no suction " Read More
" VERY DISAPPOINTED " Read More
" Broken pivot wheel (no support to remedy) " Read More