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Written on: 11/12/2015 by Lmprimich (1 review written)
I ordered a football jersey and paid extra for 1-2 day shipping. The product arrived 7days later. The jersey was worn once and I noticed the letters were coming off. It hasn't even been washed yet. Horrible quality. I wrote to UK soccer shop as you can't call them. They are taking no responsibility. They said they shipped within 2 days due to the shirt needing to be printed. I called DHL and was told that the item was shipped economy 5-7 day shipping) not priority (1-2 day) as I had been told… Read Full Review
Written on: 17/09/2015 by Samir201 (1 review written)
I've ordered 9 articles and I get nothing at all, I'm currently complaining to paypal to get refunded. I just can't believe how they can get an online payment gateway Look at their website, there is no phone number or live chat, this is because they will not answer you when a problem happens. The ticketing system send you an automatic response but nothing else. … Read Full Review
Written on: 24/03/2015 by b2bs2014 (1 review written)
Ordered a polo shirt over nearly 4 weeks ago. Item has not been received and despite the advertising of them sending everything by either royal mail signed for or special delivery, the company is unwilling to send me the tracking number for the item. They are also unwilling to refund me for the non receipt. All in all a terrible company and I am out of pocket as a result of stupidly using them. Do yourselves a favour and use a proper reputable company to buy these items… Read Full Review
Written on: 16/12/2014 by Polaris12345 (1 review written)
Despite sending a number of e mails they do not respond to any issues . I ordered items in November and one item was missing that was on back order. I cannot contact them to get this resolved or get a refund. Would recommend not dealing with this company … Read Full Review
Written on: 21/11/2013
Ordered football shirt for my little boy. Rec'd wrong size shirt which had been printed - returned shirt to be replaced. Over one year and about 50 emails later ('company owner' got more and more abusive in tone), I have no shirt and no refund. Considered taking legal action but the cost would not make it worth while. This is what he relies on when not fulfilling order or issuing refunds. It is basic theft. Please DO NOT use this company. … Read Full Review
Written on: 09/09/2013 by ZetaR (1 review written)
It’s been over 3 months and I have not received the merchandise I ordered and the seller has not refunded my money, although, I have an email from them asking me to submit a refund request through paypal…..5 requests later, no refund and no merchandise. Every review site I have come across labels them as such. STAY AWAY!!! DON’T BECOME A VICTIM. They are a horrible site and should be stopped. I’ve reported them to the Internet Crime Complaint Center and if you’ve been victimized, you… Read Full Review
Written on: 08/09/2013
I placed an order for a couple of items that were intended for my son's birthday.The transaction went through PayPal with no problems.A few days later a package turned up containing a single item that I hadn't even ordered! I emailed the company to ask where my missing items were and how to return the incorrect item - no response. In fact, my first email bounced after a few days so I tried an alternative contact - no response. I tried ringing the help line - the phone just rang continuously. I… Read Full Review
Written on: 15/07/2013 by Slats30 (1 review written)
As per many many other customers I have been ripped off and the football kit has never been posted! They do not have a phone contact that works and the web chat is never on. A guy called Biju Peter sends automated emails but nothing gets resolved. Please stay away from this company if you don't want to lose your money. I have reported them to trading standards but I believe lots of other people have and they are still allowed to operate. My advice steer well clear!!!!!!!… Read Full Review
Written on: 11/07/2013 by folano (1 review written)
Took my money, never received item, never provided proof that item was sent, had to get money back from credit card company, I would avoid this business… Read Full Review
Written on: 17/04/2013 by MarkPD (1 review written)
This company is by far the worst and most inefficient company I have ever dealt with. I placed an order for a training top, a mug and an iPhone cover for my phone. The mug never arrived, the iPhone cover was a sticker not an iPhone cover like I had ordered. After 5 months I am still waiting on my mug, I have emailed numerous times often with no response. This company was happy to take my money for the items but have failed to deliver, 1 out of 3 items were correct with 1 item not even being… Read Full Review
Written on: 15/11/2012 by lsearle15 (1 review written)
We purchaseds a spurs shirt, it said in stock. We paid extra for 24 hour delivery. A week later no shirt, called them, no one available. Emails back said its on its way. 4 weeks later no shirt and threats when I tried to take it further. They advised me to speak to their "friend" at trading standards. I then went to my bank and got a chargeback on fraud for refund… Read Full Review
Written on: 10/07/2010
I ordered a Rooney Kit and a goalkeeper shirt for my son's birthday in May 2010 and I am still waiting. The only thing I received was the Rooney shirt which I got in mid June. On various occasions I have asked for updates and then just asked for my money to be refunded if they couldn't supply the items but have never had any response (that is until I mentioned I was going to contact Trading Standards and they responded within 2 hours to say my refund was being processed). That was 2 weeks… Read Full Review
Written on: 30/06/2010 by hairybagpipe (1 review written)
4 Years ago I ordered two printed tops for the world cup in 2006. These arrived without a problem. On this basis I decided to place another order for world cup 2010. To be honest that was a huge mistake and I would advise everyone to find an alternative supplier. Thet tops wherer ordered on 4th May 2010 with e-mail advising tops would arrive in 10-14 days. After a huge amount of chasing on my behalf they managed to get one top to me 11th June 2010. The other has yet to arrive. They have… Read Full Review
Written on: 30/06/2010 by chalkstorm (1 review written)
I have had real problems with this company. The website is very enticing and we spent £160 on 3 World Cup shirts (Spain, France, Brazil) 21 May with delivery due 14 days. However it all went horribly wrong.
The company did not deliver in time for the World Cup start 11 June and despite numerous requests from me would not refund my money,even though I could have bought much cheaper and quicker from the High Street to meet the promised deadline when it was clear they had failed.
They insisted… Read Full Review
Written on: 28/06/2010
Ordered some football clothing on April 25th, still waiting!!!!! Despite numerous e mails and even a promise that it was sent out on 7th May and then after that told the printing hadn't even been done!!!!!!! I am taking this company to Trading Standards now and anyone who wishes to add their comments, please let me know.
Incidentally they took £185.00 out of my account for these items on 25th April, wish they were as speedy with their service as they are for taking your cash!!!!!!
If I could… Read Full Review
Written on: 12/06/2010
Just don't order from these people. Shocking customer service and treated with utter contempt. Ordered a shirt to arrive for the world cup - it's now 5 weeks later and I don't have my shirt and the world cup has started! Apparently the problem is the 'printing'?!? Don't understand why they advertise products which clearly they don't have in stock. Offered to send me the shirt without printing but would not refund the difference in cost because I the order was specifically for me!… Read Full Review
Written on: 08/06/2010
The fact that I'm reviewing them can be attributed to the horrid customer service I experienced. I read these reviews before I purchased from them and should have listened. I received the wrong size jersey that was shipped halfway across the world. I then asked for a refund that took 2 weeks to get, in which only happened after I threatened to escalate the issue in paypal. Additionally they didn't give me the return shipping money they said they would refund...Horrid business, do not deal… Read Full Review
Written on: 01/06/2010
I have ordered 2 international shirts with personalised name and number back on 6 March, its now 1 June, almost 3 months still waiting no reply?
First of all they false advertise your products which are not in stock?
Then bill customers before the items are processed, prices for international orders include VAT? and then they cannot guarantee delivery date?
The dispute/emails reply/service is pathetic. I strongly suggest do not purchase from this website!… Read Full Review
Written on: 29/05/2010
Having bought an inter milan away top with champions league patches(along with materazzi 23 name/number) i was dismayed to find that the arm patch was missing and the italian badge in the center of the chest was still in its plastic bag and not fitted,having contacted them i was told no problem either a £5 refund or send out patch for easy self fitting with an iron(DO NOT EVER UNDERTAKE THIS TASK!)
after many emails i was given the run around with being sent the patch and wanted to wear the… Read Full Review
Written on: 29/05/2010
Placed on order on 10th Feb 2010, order came approximately 30 days later, printed lettering was incorrect. Asked me to return shirt for a replacement, which I promptly did, after chasing (2 emails one of which one was not answered), was told on the 27th Mar returned shirt had not been received, once I had confirmed the shirt was sent registered and further chasing was told on the 30th Mar shirt had been recieved, asked for a delivery date for replacement was not given one. After no further… Read Full Review
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