Arena Flowers Reviews - www.arenaflowers.com

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“we do not deliver!!”

Written on: 19/11/2014 by NatashaLevesque (1 review written)

I emailed them to ask how much was the price of a bouquet I saw online. First I had to send the email twice as they did not reply, and when I got the reply, they told me they could not deliver it to me as we are approaching Christmas...are you joking?? What kind of image do you sell? Not serious enough!… Read Full Review

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“Not worth for money”

Written on: 24/09/2014 by Cindyg1952 (1 review written)

Not worth for money...packing and delivery is worst...don't go for it… Read Full Review

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“Highly Disapoiting service and staff”

Written on: 27/08/2014 by Shalu1985 (1 review written)

I would never recommend arenaflowers to someone as the services are really bad and customer dealing of the staff is really pathetic. The delivery time is not the time which they mention. Never ever choose this site for shopping. The staff is not at all cooperative and too rude to reply. I would rate it as zero infacr negative… Read Full Review

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“Terrible quality”

Written on: 06/07/2014 by Caydent111 (1 review written)

Absolutely awful, they delivered the flowers half dead! I was absolutely appalled when I went to see the person I had sent them to. It was an absolute joke. It looked like they had taken the end of date flowers from a local supermarket and just put them in a box… Read Full Review

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“Extremely disappointing”

Written on: 03/07/2014 by 1978Nunez (1 review written)

I ordered a 'Fruit cake combo' for a 'birthday' but the order delivered did not have any cake. It had dry fruits and flowers. Support team apologized and 'blamed' the delivery team for this. After complaining the order was re-sent (and first order was collected back). The corrected order had a cake but it looked like a cheap cake from local bakery with worst decoration I have ever seen. Even my 6 year old nephew can decorate a cake better than this. When I wrote a negative review on… Read Full Review

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“Disappointing”

Written on: 30/06/2014 by KingProctor26 (1 review written)

Very poor service. I ordered cake and flowers for my fiancé . Doesn't get delivered on time, cake had no message on it. Cake was different from what I had ordered. They fool people.not sure why they charged me 1900rs for this crappy order.would never recommend anyone to use their online service… Read Full Review

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“Highly disapponting job. ”

Written on: 23/06/2014

Hello everyone i m from India currently working in lagos. I placed an order on 20th june after confirming from them over telephonic conversation. The person assured me that it would be delivered on the same day. But no... it was not the same as assured. it was my mom dad's anniversary n i m not with them in India. Highlights 1) False confirmation about same day delivery. 2) Did not attend call after the order was placed 3) No Msg was written on the cake 4) Cake was not the same which i… Read Full Review

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“BEWARE! Delivered late and poor customer service!”

Written on: 11/06/2014 by Veronica272 (1 review written)

I ordered some roses one week in advance of when I wanted them to be delivered, unfortunately Arena Flowers still managed to deliver a day late! On the day off delivery, I used the tracking service and discovered that the was a delay of 24hrs! So I informed Arena Flowers of this but the best they could do was to send an email off and wait until their courier responded - not very proactive in my mind! They promised to call back with an update but they never did! Even when the roses arrived a… Read Full Review

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“No delivery”

Written on: 07/05/2014

THE SERVICE FROM THIS COMPANY WAS APPALLING. THEY DID NOT EVEN DELIVER THE FLOWERS ON THE SPECIFIED DATE DESPITE CONFIRMING MY ORDER TWO DAYS BEFORE THE DELIVERY DATE. THEY OFFERED ME A REFUND (GOOD - BECAUSE THEY DIDN'T DELIVER!) AND A 15% DISCOUNT ON MY NEXT ORDER. I WILL NOT BE TAKING UP THEIR OFFER. AVOID THEM LIKE THE PLAGUE… Read Full Review

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“Not Worth the money your spending”

Written on: 18/03/2014 by Jvinton (1 review written)

I ordered flowers to be delivered to Cyprus at a cost of £58.99 with no delivery charge as stated FREE. This was for a special birthday and spending that amount of money I would get a fare bunch. I was so disappointed on receiving a photo there were around 15 flowers with added greenery to bulk the display up. The response from Arena after my complaint was that they confirm my order had been filled to value and also note that prices for flowers to Cyprus are higher than the UK. I knew I… Read Full Review

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“totally waste of money”

Written on: 28/02/2014

i ordered one bouquet and cake in combo to arena.as they promise for deliver on time but fail. and also they dont train their delivery stafff or correct delivery point even they have full address in their hand .quality of the gift is also poor and not worth as we spent thousands of rupees as compare to open market we can get in half the price. i will not refer to anybody to buy online from arena… Read Full Review

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“Tall claims, flashy website...pathetic service and...”

Written on: 22/02/2014 by singhakiran (1 review written)

This guys spoiled by valentine day.....my girlfriend waited entire day for the delivery and later on i called to check on the status, but nobody picked up,....i called at least 20 times(no joking) left sms's but no response...finally it was not delivered on that day....next day they did but not to the address where i wanted....also the stuff how it looks on the website you will be lucky its the same your person will receive as well...there claims of "best overall quality and price" by FA asia… Read Full Review

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“No reponse to complaints and multiple emails”

Written on: 19/02/2014 by asefsv (1 review written)

No reponse to complaints and multiple emails Do not use them ever again, No reponse to complaints and multiple emails… Read Full Review

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“Arena Pathetic Service”

Written on: 19/02/2014 by HVyas (1 review written)

I had ordered a bouquet to be delivered in Bangalore. I had subsequently called Arena to check on the delivery and they confirmed that the order will be delivered. I subsequently received a call from an Arena Representative blaming me for pestering them and being aware of their terms and conditions. They also sent me an email saying that I should learn manners and accept my mistake! I would like to point out that I did accept my mistake and asked the Representative that there was an… Read Full Review

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“DO NOT USE THEIR SEVICES......THEY CHEAT”

Written on: 18/02/2014 by Aaliya (1 review written)

Terrible arrangements, horrible service and do not deliver what you paid for. Delivered less flowers in a horrible presentation and not at all in time. They are the same as Arenaflowers.co.in and keep cheating people like this. they neither pay you back nor make up for their bad order. DO NOT BOOK THIS THEM! Besides if you try complaining on phone they will hang up on you!!!!!… Read Full Review

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“Extremely Bad Customer service ”

Written on: 17/02/2014 by Sonam333 (1 review written)

Extremely bad service with no ownership. Don't fall for the Daily delivery timeline cos they say its the preferred time and not actual time of delivery and the customer service is extremely rude and rustic . They talk in hindi and have a very weird slang… Read Full Review

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“Poor delivery and bad customer service”

Written on: 15/02/2014 by mrbbb (1 review written)

I ordered Valentine's Day flowers for my girlfriend in Oxford. But Arenaflowers did not deliver on Feb 14. I called the customer service trying to cancel my order but the woman answering the phone was in really bad attitude. I was trying to explain my reason to cancel the order, but she kept saying it was my fault as I tried to change the delivery address on Valentine's Day (my girlfriend has another address which is easier to deliver). I specifically left my girlfriend's phone number for them… Read Full Review

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“Delivery not what was paid for.”

Written on: 12/02/2014

I ordered valentine flowers at Arena, Hawarden on behalf of a soldier serving abroad. Order No.2895112 At the time of the order I paid £4.99 for morning delivery which was 8.00am to 1.00pm However, I then contacted Arena Flowers by email and asked if they could possibly deliver by 12 noon. I was then informed that there was no a.m. delivery on the 14th and they were not entirely sure how I managed to get it. They refunded the £4.99 that I had paid. Had I not asked for a slightly earlier… Read Full Review

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“SUCKS BIG TIME.. NOT RECOMMENDED AT ALL.. ”

Written on: 09/02/2014 by gauravkukreja79 (1 review written)

What you guys have delivered was different from that they have shown in website. The quality sucks and photos on website are fake. HIGHLY DISAPPOINTING. On top of it, your executive Amit have no idea how to talk with customers. He suck big time. It is one of the worst experiences i have in online ordering… Read Full Review

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“I bought expencive flowers, my sister go a cheap bouquet”

Written on: 05/02/2014 by hellefred (1 review written)

From Denmark I wanted to surprice my sister in Birmingham with a nice bouquet. I found one on the website, a bouquet that was lovely and with a very specific list of flowers. I was very upset, whwn my sister flashed the flowers she recieved on Facebook. A cheap bunsh of tulips. No doubt to a much lower value, ans espesially not at oll to my taste! When complaining I got no answer… Read Full Review

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