arena flowers www.arenaflowers.com reviews | Watch This Item.

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Average Ratings
Customer Service9/10 Based on 3 ratings
Quality of website8.4/10
Value for Money7.3/10
Reviewer Rating7.2/10
Overall Rating7/10 Based on 24 ratings
77% Recommended17 out of 22 Reviews
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22 Review Centre Arena Flowers www.arenaflowers.com Reviews

  • Full review by
    Linda R
    on 21st Jun 2008


    User Rating : 9
    Respect : 0

    Good Points: Beautiful flowers, wonderfully arranged and freshly preserved on delivery. Very well packaged. An absolute delight to receive!

    Bad Points: Would have been nice to have received a little card with message on from sender to finish off the surprise gift.

    General comments: First time I have received flowers from this delivery agent and I will have no hesitation in using them again when I want to send flowers in the future. Thank you.
    Linda R's review and ratings
    | 69 words

  • Review by
    Guest.
    on 5th Jun 2008


    User Rating : 10
    Respect : 0

    After using other interflora sites over the years and having been disappointed with the results not to mention the outrageous costs, I am so glad to have found Arena! I know I can rely on them to do a great job and deliver on time and are reasonably priced. I would not order from anyone else now.
    Guest.'s full review
    | 65 words

  • Review by
    ann williams
    on 10th May 2008


    User Rating : 6
    Respect : 0

    A lovely surprise well presented and will give days of pleasure. Just remember to tell who sent them.
    ann williams's full review
    | 52 words

  • Review by
    Guest.
    on 29th Jan 2008


    User Rating : 0
    Respect : 0

    I needed to send a bouquet to the USA and arena flowers website did not advise that they could not. There was nothing to say they couldn't and I believed they would be able to. They did not ..and did not let me know they had failed either... i had to tell them.. I cancelled the order when i told them this but then they sent it out a day late and texted me the details at 10:30pm the same night and told me that the recipient would be thrilled!!! - sadly i was not !!!!
    Guest.'s full review
    | 102 words

  • Review by
    Guest.
    on 23rd Jan 2008


    User Rating : 10
    Respect : 0

    Very good service, it was a birthday present for my mum, it made a nice surprise, looked the same as the picture on the website, i will use this service again
    Guest.'s full review
    | 49 words

  • Review by
    catoliver83
    on 1st Nov 2007


    User Rating : 0
    Respect : 0

    Arena Flowers were very poor overall. I will go somewhere else in future, as I want quality and good service. Totally ruined my sisters birthday present.
    catoliver83's full review
    | 45 words

  • Review by
    angloscot
    on 29th May 2007


    User Rating : 9
    Respect : 0

    Very, very good! Arena Flowers sent the best flowers ever delivered to my door...
    angloscot's full review
    | 48 words

  • Review by
    galey2000
    on 16th Apr 2007


    User Rating : 9
    Respect : 0

    All internet businesses (and many High Street ones) could learn a lot from Arena Flowers. Excellent customer service skills (they actually seem as if they care and personalise responses, as opposed to standard letters). Good quality product delivered on time.
    galey2000's full review
    | 54 words

  • Review by
    kateRoss
    on 26th Mar 2007


    User Rating : 10
    Respect : 0

    I spoke to a great lady in customer services who was able to advise me on the best bouquet to send to my mother. She also made another suggestion of a half bottle of champagne which my mother loved! All round I think these guys are great compared to the shoddy service you generally get on the web and would recommend to others.
    kateRoss's full review
    | 63 words

  • Review by
    oridley
    on 12th Mar 2007


    User Rating : 9
    Respect : 0

    After trying a few outfits over the years, Arena Flowers is now my online florist of choice.
    oridley's full review
    | 47 words

  • Review by
    ianjordan
    on 11th Mar 2007


    User Rating : 9
    Respect : 0

    I wouldn't buy flowers from anywhere else.
    ianjordan's full review
    | 27 words

  • Review by
    tenthirtyfive
    on 11th Mar 2007


    User Rating : 10
    Respect : 0

    The service and quality from Arena flowers makes their website the only stop for sending flowers in the UK. The freshness, style and quality of their arrangements at the price that they deliver them to your front door for is quite amazing. I have ordered several times, and the recipients have always been over the moon, several of them now using Arena themselves. I wouldn't listen to any of the poor reviews on this review site, they clearly don't know what they are looking at, Arena rock, there i ...
    tenthirtyfive's full review
    | 114 words

  • Review by
    MarekZS
    on 10th Mar 2007


    User Rating : 10
    Respect : 0

    An easy-to-use website backed up with amazing service. Many thanks!
    MarekZS's full review
    | 41 words

  • Review by
    VChocolateT
    on 10th Mar 2007


    User Rating : 10
    Respect : 0

    Good value for money, and they kept me updated every step of the way, through emails and text alerts on my mobile. Unfortunately, they don't do same day delivery for outside of London. Although free delivery for next day isn't too bad. I had a good first experience with Arena Flowers. I ordered flowers and got what I paid for.
    VChocolateT's full review
    | 60 words

  • Review by
    rupra
    on 10th Mar 2007


    User Rating : 9
    Respect : 0

    The Arena Flowers website was very easy to use, and the staff were very helpful!
    rupra's full review
    | 19 words

  • Review by
    mishdi
    on 10th Mar 2007


    User Rating : 10
    Respect : 0

    Fantastic customer service, brilliant and easy to use website, flowers delivered within two hours, and my friend was over the moon with the flowers to say the least. I would definitely use Arena Flowers again!!
    mishdi's full review
    | 38 words

  • Review by
    jmww
    on 10th Mar 2007


    User Rating : 9
    Respect : 0

    The flowers I ordered from Arena Flowers were the nicest flowers my mother-in-law has ever received; both the quality and variety, and she's an expert! Put me right in her good books. Very helpful people on the phone.
    jmww's full review
    | 55 words

  • Review by
    phoebe ling
    on 8th Mar 2007


    User Rating : 10
    Respect : 0

    I ordered flowers for my grandmother in wales, and she was absolutely over the moon. She'd never had such a large and impressive bunch for just £40. It really made her bithday special, and was special for me to. The website was easy to use, and the girl I spoke to on the phone just to double check my order was absolutely delightful. Would definitely recommend Arena Flowers.
    phoebe ling's full review
    | 81 words

  • Review by
    AdamoCelo Rank: 2nd Lieutenant
    on 22nd Feb 2007


    User Rating : 2
    Respect : +1

    I always say that one should never lie, especially on something that can be traced and if your customer complains and asks you what you are going to do about it, then you should let them know!
    AdamoCelo's full review
    | 182 words

  • Review by
    naomiC
    on 2nd Feb 2007


    User Rating : 0
    Respect : 0

    They sent a cheaper and far poorer quality bouquet of flowers, and they died within a day. The customer service people at Arena Flowers were very unhelpful.
    naomiC's full review
    | 29 words


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