Best Travel Store Reviews - www.bt-store.com

★★★☆☆
3.4 / 5
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★★★★★

“I,m happy with bt-travel”

Written on: 29/10/2014 by JoshuaShields328 (1 review written)

If you have a confirmed plan for your travel bt-store is the best changing the date of travel is not recommended… Read Full Review

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★★★★★

“I travel to Asia once a year, I book through BT Store....”

Written on: 15/09/2014 by 359Simmons (1 review written)

I travel to Asia once a year, I book through BT Store. They're great in service and price, very reliable… Read Full Review

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★★★★★

“Great service!”

Written on: 09/09/2014 by MajaMeza79 (1 review written)

The customer service was great! I was answered promptly and they tried their best to solve my problem and figure out the available flights. I did not have to wait long for any response and they were also very kind. I do recommend them… Read Full Review

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★★★★★

“I will definitely recommend BTS to my.”

Written on: 04/09/2014 by LisaChou (1 review written)

I was really concerned about buying a flight ticket online until the day I visited Best Travel Store website. It is so easy to find your way, check and compare prices. I felt amaze and I took the risk to book. My risk turned out great. Their customer service is awesome. They help you step by step from the day you book until the day of your flight (even before, just feel free to ask you will have answer to your questions). You feel important; they don't take care of you just because of your… Read Full Review

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★★★★★

“Very good and reliable company. I always booked our...”

Written on: 22/08/2014 by FloridianCouple (1 review written)

Very good and reliable company. I always booked our flight to the Philippines using this company. I used them three times but I had to cancel the third one. They only charged $100 for me and my wife for the cancellation fee and refunded me full amount. They are very professional and have very good customer service. I highly recommend them. They deserve more than 5 stars. Thank you for working with us. FloridianCouple… Read Full Review

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★★★★★

“I Leaned Towards Them for Reputation and Customer Service”

Written on: 09/08/2014 by Desa (3 reviews written)

I researched air fares on the internet for a multi-city international itinerary. I tried various meta-search air fare sites with Momondo being my favorite (which I found even better than Kayak, by the way). Monondo found me great fares at several online sites (such as cheapoair, smartfares and a couple of others) but I was reluctant to buy a ticket from any of those sites since they were not Better Business Bureau (BBB) accredited and had a poor BBB rating. Since the ticket I was buying was… Read Full Review

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★★★★★

“Best experience”

Written on: 09/08/2014 by hussy74 (1 review written)

Great experience. Liked doing business with them. Everything was taken care of and I did not do anything than just booking with them. I was travelling with an infant and they provided me with preferred seating both sides. Customer service was excellent and they responded to my inquiries promptly. Will definitely recommend this to anyone who wants to books cheap tickets for best service… Read Full Review

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★★★★★

“Best in town”

Written on: 12/06/2014 by JaniyahBrown (1 review written)

I have been traveling internationally for a while now. I have yet to find a website where you write on line and get an immediate response. This one is different. I wanted to change my ticket to fly for an earlier date and I got pronto help. The only improvement I would recommend is if the agents give you different traveling dates with no price increase. Otherwise, BT Store came through for me… Read Full Review

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★★★★★

“Good service, great prices”

Written on: 16/05/2014 by Emery297 (1 review written)

My husband & I fly to Israel several times a year & I check prices with many different companies as well as the airline websites before booking. Best Travel Store almost always has the lowest fares. Three years ago my mother passed away a few days before a ticketed flight. I contacted BTS and they were very sympathetic and managed to get our tickets returned and all of our money refunded. It's definitely a go-to site before booking a flight… Read Full Review

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★★★★★

“BEYOND FAST AND Respectful ”

Written on: 15/05/2014 by ypKoenig225 (1 review written)

Quick , efficient and on time- kind and generous and knowledgable Amazing !… Read Full Review

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★★★★★

“Promp and efficient”

Written on: 19/04/2014

We were impressed by the customer service and prompt email responses concerning our international travel. The prices were affordable. We will definately use them again… Read Full Review

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★★★★★

“BTS is great to work with”

Written on: 08/04/2014 by Fandanny (1 review written)

I ordered my plane tickets from them and they were very fast and efficient to get the job done. I got my electronic tickets in just a few mins and when I decided to change seats, they took care of that in less than 2 mins..I really like these people, they are very easy to work with..I will continue to use BTS in all my travel plans… Read Full Review

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★★★★★

“Best Deal”

Written on: 11/02/2014

Was easy to use and great deal. One of the layovers had very short time to board next fight (having 2 kids by myself) and BTS helped change flights to have enough time at no cost. Love love BTS… Read Full Review

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★★★★★

“Great Prices And A+ Service!”

Written on: 28/01/2014

We ordered international tickets from this company at a very competitive rate. The security this company use is great, because although they are verifying your account they are not treating you as if you are a fraudster. Very thorough but polite. We ordered the tickets and we got a wonderful rate for our multicity travel plans. This is a 3rd party travel agent, so the tickets are not issued immediately as they would if you book directly or with a major 3rd party travel site (travelocity, kayak… Read Full Review

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★★★★★

“THANKFUL”

Written on: 19/01/2014

Few days ago I received a voice message asking me to contact this company and to confirm my card information. I had no idea how they got my phone number and for sure I wasn't shopping around for any airline ticket. They left a phone number so I called them back and spoke with a guy who told me that they wanted to obtain my authorization for a payment of an airline ticket?! First I thought it was some sort of a scam but then I realized that someone was trying to use my card on their website. I… Read Full Review

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★★★★★

“Dependable, quick and simple.”

Written on: 15/01/2014 by iu77gu87 (1 review written)

I have used BTS for the last 6 years and have been very satisfied. Recently, I had to use Customer Service for the 1st time to get my seats confirmed whick somehow didn't happen when I booked my flight to Italy. I wanted to be sure to have an aisle seat as I didn't last time and had a claustrophic attack in those less and less roomy seats. BT-Store Customer Service did it within a few hours, got my aisle seats confirmed, no hassle, no cost. I will continue to use BT-Store for all my travel… Read Full Review

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★★★★★

“Professonal, knowledgeable helpful”

Written on: 15/11/2013

Thank you for your most professional, knowledgeable, helpful and courteous service assisting me in planning a complicated trip to Thailand… Read Full Review

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★★★★★

“Fantastic site, great prices and easy to use!!”

Written on: 12/11/2013 by tlj3r1 (1 review written)

Found this site while searching for discounted airfares. I have to say their prices were substantially lower than any other site i looked on. Although there were a few email exchanges and at least one phone call due to my credit card needed to be verified, i still came out with a cheaper ticket and found their site to be very easy to use. The agent I spoke to on the phone was very polite and pleasant. I will recommend this site to my friends and to anyone who reads this review. Fantastic!!!… Read Full Review

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★★★★★

“Excellent CEO leadership, military friendly, great...”

Written on: 22/10/2013 by JHager78 (1 review written)

Originally, I booked travel to Europe for 1-30 October, 2013, but found that my wife could not travel due to her passport being on hold. There was much frustration as the tickets were non-refundable and I would not be able to travel again until I finished a year-long school with the US Army from 7 November, 2013 to 17 October, 2014. As of Friday, 18 October, 2013, I received a phone call from a Mr. Marko Cadez, CEO of Best Travel Store, Inc. Mr. Cadez informed me that he spoke with the CEO… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 28/08/2013 by VivianM13 (1 review written)

I am surprised to read all the negative reviews. I have used this company multiple times for myself and purchased tickets for friends. No problem. When I email them my questions are answered promptly. The prices are vey competitive. Once I book with them I go to the actually web sights for the company I'm flying with and check my flight and make sure my seats are the ones Iv chosen. Don't buy tickets hastily. Go to Delta go to Air France or whatever and read about luggage policies check in… Read Full Review

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