Best Travel Store Reviews -

3.4 / 5
From 3 reviews
62% of users recommend this
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“False advertising”

Written on: 26/07/2012 by freda01602 (1 review written)

I was booking a flight (one way )from DC to Paris, the price was about $500 as displayed by the BT store site. As i got to the second stage, it changed to $2300…. This happened over a course of the week as i tried to book each day. The price first displayed is completely different form what is displayed on the steps after. I called their customer service and the lady was not very nice. In a very rude way, she told me, I'm sorry but i cannot fix the price, whatever you see is whatever you… Read Full Review

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“"customer service"”

Written on: 12/05/2012 by dejanzyuks (1 review written)

Me and my girlfriend bought tickets over best travel store, planning to travel to Europe and visit my family. I was going to go one month before her because i had planned dental surgery and my girlfriend supposed to join me so we spend last month together and even fly back to USA together. We even bought ticket few months in advance just to make sure nothing goes wrong. About one month after purchasing tickets I received flight cancelation mail and alternative they offered me wasn’t even… Read Full Review

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“this is what happened i booked a flight from bt in feb...”

Written on: 09/06/2010

this is what happened i booked a flight from bt in feb 2009 to cairo egypt from sacramento for my wedding...well low and behold there was a bombing in cairo and i had purchased insurance also with my flight.. well i could not get back to the airport in time to catch the only plane leaving out which was bt midlands flight and bt store would not honor my insurance said i never paid for it .. The US embassy's doors were closed there phones shut off and i was stuck in cairo it was a absolute… Read Full Review

Mattkrivic's Comment

Written on: 08/12/2010

I found this review not helpful because this persons bad luck (bombing, shut off embassy, etc...) has nothing to do with BTS service

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