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Written on: 11/03/2015 by ankova (1 review written)

I was searching for an airfare and compared many travel websites. All offered the same price except BT-travel showed Discount/rebate $3.00. That was the reason I bought from them since I was bying multiple tickets. During the booking I was not paying attention to the price, but the other information - dates, names, etc. After I paid I noticed that the discount/rebate was not applied. I contacted the customer service, but they replied that I already acceptted the price and paid and nothing they… Read Full Review

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“False advertising”

Written on: 26/07/2012 by freda01602 (1 review written)

I was booking a flight (one way )from DC to Paris, the price was about $500 as displayed by the BT store site. As i got to the second stage, it changed to $2300…. This happened over a course of the week as i tried to book each day. The price first displayed is completely different form what is displayed on the steps after. I called their customer service and the lady was not very nice. In a very rude way, she told me, I'm sorry but i cannot fix the price, whatever you see is whatever you… Read Full Review

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“this is what happened i booked a flight from bt in feb...”

Written on: 09/06/2010

this is what happened i booked a flight from bt in feb 2009 to cairo egypt from sacramento for my wedding...well low and behold there was a bombing in cairo and i had purchased insurance also with my flight.. well i could not get back to the airport in time to catch the only plane leaving out which was bt midlands flight and bt store would not honor my insurance said i never paid for it .. The US embassy's doors were closed there phones shut off and i was stuck in cairo it was a absolute… Read Full Review

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Mattkrivic's Comment

Written on: 08/12/2010

I found this review not helpful because this persons bad luck (bombing, shut off embassy, etc...) has nothing to do with BTS service

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