Best Travel Store Reviews - www.bt-store.com

★★★☆☆
3.4 / 5
145
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Latest Reviews

★★★★★

“The Best”

Written on: 17/01/2016 by Neveah261 (1 review written)

No Machines all humans, great experience and up to date info, thanks for booking my trip, everything went well, i will book again… Read Full Review

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★★★★★

“Great Experience”

Written on: 21/12/2015 by ielattar (1 review written)

I have used best travel store for at least five trips since 2013 and i always noticed that they stand out and offer best prices compared to other sites. Upon booking my last trip with best travel store, i got sick a few days before my flight and contacted the customer support asking them to better explain their cancellation policy providing them with the reasons behind cancellation. Instead of having me go through the pains and hoops of the cancellation process their customer service replied in… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 04/12/2015 by 213McKnight (1 review written)

Best travel store is the real deal. Booking with them is easy and when you have an issue it is solve within 24hours or less. I all my travel booking have been with them for the past 3 years and I will continue to do so for years to come. I highly recommende everyone to use Best Travel Store… Read Full Review

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★★★★★

“Best services I have used”

Written on: 28/10/2015 by FaithGillespie355 (1 review written)

This is the best travelling agent I have ever used. They are prompt , considerate and willing to work with the patient for best result and price. I am forever grateful good services and price still exist in the airline business. Thanks guys for a great job!… Read Full Review

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★☆☆☆☆

“Worst travel experience of my life!”

Written on: 14/06/2015 by Sage95 (1 review written)

Best Travel Store booked an illegal domestic to International flight and refused to change without a $300 fee plus flight price difference.. I was to leave a on a domestic flight in Africa at 5.10pm, arriving at 7.05pm and HAD AN INTERNATIONAL CHANGEOVER WHICH REQUIRED TANSPORT FROM DOMESTIC TO INTERNATIONAL TERMINAL AT 8.05 pm to London ! I was told by major travel store manager that I WOULD MISS THE LONDON CONNECTION AS TOO SHORT TIME BETWEEN DOMESTIC AND INTERNATIONAL FLIGHTS.... THIS BEST… Read Full Review

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★★★★★

“Fantastic experience”

Written on: 02/05/2015 by Hope170 (1 review written)

I've used Best Travel Store (BTS) numerous times in the past with no problem. I recently booked a trip to Canada for my parents' 50th anniversary. Several weeks later, I got my statement from my credit card company. Much to my surprise, I found out that the airline had overcharged me by nearly $200. The way I understand it is that Best Travel Store offers the flights, but the airline is the one who charges you, so I didn't blame BTS for the overcharge. However, since I booked through BTS, I… Read Full Review

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★★☆☆☆

“Discount/rebate”

Written on: 11/03/2015 by ankova (1 review written)

I was searching for an airfare and compared many travel websites. All offered the same price except BT-travel showed Discount/rebate $3.00. That was the reason I bought from them since I was bying multiple tickets. During the booking I was not paying attention to the price, but the other information - dates, names, etc. After I paid I noticed that the discount/rebate was not applied. I contacted the customer service, but they replied that I already acceptted the price and paid and nothing they… Read Full Review

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★★★★★

“Fantastic booking experience”

Written on: 18/02/2015 by speters65 (1 review written)

This web site and customer service is excellent!! I made an error booking my travel arrangements and the individual who assist me in rescheduling my trip was very professional and personal to speak with. I travel very frequently and will definitely recommend this web site to my traveling friends. I also love the attention that went into verifying and validating the authenticity of the purchase. I know that my CC information is secure. Thank you for a wonderful experience!… Read Full Review

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★☆☆☆☆

“Don't Use Bad Agent”

Written on: 05/01/2015 by Finian (1 review written)

RUN AWAY FROM THIS ONLINE AGENT. DON'T USE THEM. I booked a flight from them to travel from April 21st to June 1, 2014 for a price of $1,489.90, less than an hour later I called to change the date from April 21st to May 29th for same the price on their website. First the sent an email that bank denied by credit card. I called bank right away and was informed my purchase was not denied. I later find out that was their way to hack up the price if I delayed on acting on the email. After I receive… Read Full Review

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★★★★★

“A great travel experience”

Written on: 22/12/2014 by bobpfister (1 review written)

I have used Fareboom now on 4 or 5 trips to Vietnam. The fares have been by far the best I was able to find on the web. The trips were routed quite well, and the carriers used, particularly one person exceeded my expectations. To be honest, as I get ready to book several more trips, I dont even look any where else. Fareboom.com is the "Best Travel Store" on the net! A lifelong customer here!… Read Full Review

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★★★★★

“I,m happy with bt-travel”

Written on: 29/10/2014 by JoshuaShields328 (1 review written)

If you have a confirmed plan for your travel bt-store is the best changing the date of travel is not recommended… Read Full Review

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★☆☆☆☆

“Worst change ever!”

Written on: 29/09/2014 by Damarion132 (1 review written)

I used them to book a business trip across the world, and chose business class. When I had to change the timing of the trip, which I moved to several weeks later, they rebooked my ticket, charged me a large fee and told me I had the same itinerary. But when the ticket arrived, they had moved me from business to economy - on a 9 hour flight -- and kept the same price. So, without notifying me, they committed me to an unchangeable $4,400 non-refundable economy class ticket. I could go economy… Read Full Review

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★★★★★

“I travel to Asia once a year, I book through BT Store....”

Written on: 15/09/2014 by 359Simmons (1 review written)

I travel to Asia once a year, I book through BT Store. They're great in service and price, very reliable… Read Full Review

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★★★★★

“Great service!”

Written on: 09/09/2014 by MajaMeza79 (1 review written)

The customer service was great! I was answered promptly and they tried their best to solve my problem and figure out the available flights. I did not have to wait long for any response and they were also very kind. I do recommend them… Read Full Review

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★★★★☆

“Travel cancellation”

Written on: 05/09/2014

I booked a reservation from Cape Town to Tucson AZ with BTS on Qatar Airways. Several weeks after I booked my itinerary for myself and my wife I received notice that the flights from Cape Town to Doha had changed with flight # changes and very difference flight hours. Instead of a 1h50m layover in Doha before continuing to Dallas, the new flight resulted in an 8h40 layover. Then on the return instead of a 12h25m layover, for which we were going to book a hotel room, the new flight was a… Read Full Review

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★★★★★

“I will definitely recommend BTS to my.”

Written on: 04/09/2014 by LisaChou (1 review written)

I was really concerned about buying a flight ticket online until the day I visited Best Travel Store website. It is so easy to find your way, check and compare prices. I felt amaze and I took the risk to book. My risk turned out great. Their customer service is awesome. They help you step by step from the day you book until the day of your flight (even before, just feel free to ask you will have answer to your questions). You feel important; they don't take care of you just because of your… Read Full Review

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★★★★★

“Very good and reliable company. I always booked our...”

Written on: 22/08/2014 by FloridianCouple (1 review written)

Very good and reliable company. I always booked our flight to the Philippines using this company. I used them three times but I had to cancel the third one. They only charged $100 for me and my wife for the cancellation fee and refunded me full amount. They are very professional and have very good customer service. I highly recommend them. They deserve more than 5 stars. Thank you for working with us. FloridianCouple… Read Full Review

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★☆☆☆☆

“Medical Mission - change 9months away extra $400 - REALLY!”

Written on: 11/08/2014 by lcMiller254 (1 review written)

Steer clear of Fareboom Best Travel Store (they have lost their direction).  Asked for a supervisor and received a person - very difficult to understand - as I was trying to resolve my issue - nothing would be done. He blamed the airline for costly charges of $400 per person - for a 3 day change (trip would be 9-months from now). He could take off $100 each ticket so $600 for the change total. Trip is for a medical mission trip to a Vietnam orphanage Be Tho. The carrier United Airlines… Read Full Review

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★★★★★

“I Leaned Towards Them for Reputation and Customer Service”

Written on: 09/08/2014 by Desa (3 reviews written)

I researched air fares on the internet for a multi-city international itinerary. I tried various meta-search air fare sites with Momondo being my favorite (which I found even better than Kayak, by the way). Monondo found me great fares at several online sites (such as cheapoair, smartfares and a couple of others) but I was reluctant to buy a ticket from any of those sites since they were not Better Business Bureau (BBB) accredited and had a poor BBB rating. Since the ticket I was buying was… Read Full Review

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★★★★★

“Best experience”

Written on: 09/08/2014 by hussy74 (1 review written)

Great experience. Liked doing business with them. Everything was taken care of and I did not do anything than just booking with them. I was travelling with an infant and they provided me with preferred seating both sides. Customer service was excellent and they responded to my inquiries promptly. Will definitely recommend this to anyone who wants to books cheap tickets for best service… Read Full Review

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