Martin & Co Reviews - www.martinco.com

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Latest Reviews

★★★★☆

“Excellent Customer service”

Written on: 02/09/2014 by Abdal (1 review written)

I have been using Martin & Co in Folkestone, Kent. I found their services are very helpful. I would recommend my associates to use them again in future. The satff there in the banch are very accommodating. Mr A Miah… Read Full Review

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★☆☆☆☆

“This company are consistently late, rude and...”

Written on: 31/08/2014 by srFerguson108 (1 review written)

This company are consistently late, rude and unprofessional. They claim for money they are not owed and take advantage of vulnerable people… Read Full Review

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★☆☆☆☆

“Students beware”

Written on: 27/08/2014

Do not allow your student son or daughter to rent from these agents. The Winchester branch rented a mouldy, smelly house to our student yet are now with-holding the deposit given to them in good faith at the beginning. They take advantage of the young who are not sure how to fight back… Read Full Review

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★☆☆☆☆

“unprofessional, intolerable, illegal, non-compliant.”

Written on: 27/08/2014 by oliverjp1986 (1 review written)

where to start... Since day one martin and co caused my flat mate and i nothing but trouble. Information not being passed to landlord ended up in our contract being terminated. Homeless due to their own negligence while denying all accusations. Furthermore some of the worst customer service from staff that I have ever seen. Straight up rude comments, lacklustre gormless lumps that seem to get a kick out of causing their residents as much hardship as possible. I wouldn't rent a room for a dog… Read Full Review

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★☆☆☆☆

“Canterbury branch - stay away”

Written on: 22/08/2014 by JamieWood299 (1 review written)

This agency is abusive in its practices. We rented a house from them, a lovely house, and right off at the beginning, something felt odd. They asked for too much information, the process of signing the contract took weeks, they refused to accept papers from the University that are meant to be delivered digitally and instead accepted copies that had in big chunky letters saying they were not valid. But because the house was really nice, we decided to keep giving them the information and we… Read Full Review

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★☆☆☆☆

“Stay Away!!!”

Written on: 20/08/2014 by 369Wood (1 review written)

Martin and Co Cardiff Office. I recently found a one bedroom flat which was advertised for rent at £550 per month in Cardiff. After viewing the flat there were a few maintenance issues which would need to be dealt with before making the move. I had agreed with the agent (in writing) that the carpet needed to be replaced, as it was totally worn through to the concrete below and covered in stains, and the plastic sill on one of the windows needed to be repaired. This was all agreed with the… Read Full Review

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★☆☆☆☆

“deposit protection”

Written on: 18/08/2014 by KileyBrooks (1 review written)

I rented a private house in martine&co , I have paid 6 month together in first 6 month , after that I have paid a monthly payment in on time until to the date of check out I didn't have any fault with them , but unfortunately they took my deposit they never return to a deposit i don't know why , they are cheating to me , then i advice any one who want a rent or buy a property in Martine&co please don't deal with them because they don't have a costumer protection , they are cheating… Read Full Review

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★☆☆☆☆

“Martin & Co Staines - Avoid at all costs”

Written on: 16/08/2014

This is once company to avoid at all costs, especially if you are a tenant with a private landlord. Check the contracts they make you sign as you will find once they have been checked over by a solicitor you will find them illegal. Currently threatening my branch with legal action and going after them for almost 3K due to my solicitors costs and the fact the rent was increased more than what was stated it could be in the contract. Any other company is a whole lot better than them. They lie… Read Full Review

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★☆☆☆☆

“Very rude staff, unhelpful”

Written on: 15/08/2014 by McConnell63 (1 review written)

Avoid this agency, most of the staff are rude and unhelpful, their behaviour with tannest is very rude. Its one big mistake to sign contract with them… Read Full Review

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★☆☆☆☆

“This Agency is one big mistake !! We call them we look...”

Written on: 13/08/2014 by Coltent10 (1 review written)

This Agency is one big mistake !! We call them we look for to house a rent, we heard that we can see the rest of it just for a week on Tuesday, so ok.. we waiting. On Tuesday called the lady with the information that the meeting must be postponed on a next day so we say ok...Next Day when we arrive at the place, we call to Agency and Lady says "sorry this hause already rented" so w--t-----f? by this Agency i lost my my valuable time.I greet Agency middle finger!!… Read Full Review

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★★★★★

“Trust, Honesty, professional”

Written on: 09/08/2014 by DunhamM (1 review written)

I have been renting property through Martin & Co Folkestone coming up to 2 years. Right from the start I found all the staff, friendly, knowledgeable, professional and extremely helpful. Nothing has ever been too much trouble and they always make you feel comfortable and at ease. I am very happy with the service they provide and really cannot praise them enough. Today I popped in without an appointment and actually spoke to the owner, he knew my name and the properties I was moving from &… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID ”

Written on: 08/08/2014 by Kierab479 (1 review written)

DON NOT USE MARTIN AND CO AGENTS They are the most unhelpful dishonest people I have ever met in my life. They will try to screw money out of you any which way they can and leave you fuming and infuriated at their lack of compassion and unorganised ways in which they work. They'll leave you without heating and take advantage of you if your young. DONT GO ANYWHERE NEAR THEM AND DONT LISTEN TO THE RUBBISH THEY SPEAK… Read Full Review

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★☆☆☆☆

“THINK twice! NO, DONT EVEN THINK ABOUT USING Martin& Co”

Written on: 08/08/2014 by 301Pike (1 review written)

Visited the house I wanted to rent, the agent told me that it would be cleaned from top to bottom as it was in a filthy condition. The cleaning also included the cooker which was disgusting and all carpets cleaned. In addition, the house would be decorated before I moved in. The day I collected the keys, No cleaning had been done and only the walls had been painted by a half blind decorator !! It took my daughter and I, 4 hours to clean and scrub the cupboards. We had just about completed… Read Full Review

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★☆☆☆☆

“Terrible agency”

Written on: 28/07/2014 by McCurdygt454 (1 review written)

I'm completely disgusted with the way Martin and co Southampton have dealt with me! Never return calls and still waiting to hear about the return of my deposit!!!!! Once again having to chase them to get any answers!!! They seem to treat landlords with 100% respect and tenants with none at all!!!! Avoid using this agency at all costs… Read Full Review

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★☆☆☆☆

“huddersfield branch”

Written on: 26/07/2014 by mfCorbett46 (1 review written)

I have rented for years and I have never had problems with letting agents like I have with the huddersfield branch. I left the property I leased with them in immaculate condition recently and they are preventing me claim back my deposit and have provided no evidence for this. I have video evidence of the property I left. I knew they were up to something when they asked me to complete a self check out which I refused.Do not use them they are untrustworthy … Read Full Review

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★☆☆☆☆

“Worst agency ever. ”

Written on: 25/07/2014 by 437Guzman (1 review written)

From day one of moving in to our flat to the day we left they were nothing but useless. After they got what they wanted out of us that was it! We heard nothing off them for a year! We emailed regarding a few problems which none of them were sorted! Getting your deposit back is another big big big issue! Trying to accuse you of stealing and damages that were previously there! It made our first experience living together very stressful and not very enjoyable! Now we have our own house and so glad… Read Full Review

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★☆☆☆☆

“Shocking Agents, beware the lie like you breath!!!”

Written on: 25/07/2014 by hrJenkins226 (1 review written)

Lazy useless money grabbing incompetent liars. DO NOT USE THESE AGENTS… Read Full Review

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★☆☆☆☆

“Worst Letting agent ever! Terrible experience, Horrid...”

Written on: 17/07/2014 by Khloe113 (1 review written)

Impossible to get hold of if something goes wrong, leave them as many messages as you like they won't get back. But if they need to contact you, for example to organise viewings, then they have no problems. The main problem is the staff. They are rude, bordering on unkind to tenants coming to them with problems. I'm not sure if they are incompetent or just lazy and horrible. Was promised the place would be cleaned when I picked the keys up but it was filthy, there were the previous tenants… Read Full Review

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★☆☆☆☆

“Worst letting agent! ”

Written on: 16/07/2014 by Alannahn1965 (1 review written)

Martin & Co. Cardiff My partner and I are renting with the agency at the moment and can't wait to find somewhere else and leave! They put up our rent without even telling us and only told us months later telling us we owe them money! When we first moved in we had no water for two days and they didn't send anyone to fix it despite the numerous phone calls made to them! They are rude on the phone and in branch, never stick to their promises and don't expect to hear from them if you need them… Read Full Review

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★☆☆☆☆

“ DO NOT USE IN HUDDERSFIELD STUDENTS BEWARE!!!”

Written on: 12/07/2014 by Conwayjx192 (1 review written)

I've just moved out of one of their properties, it was an absolute disgusting hovel. The agency in HUDDERSFIELD are a joke, they promise to phone back, but don't, they promise to fix thing, but don't. They're only happy taking your money and nothing else. You don't even get your deposit back when you leave the property, also in better condition then when you got it, as I've just found out to my cost. If you are looking to rent a property in HUDDERSFIELD PLEASE DON''T USE MARTIN and CO. They… Read Full Review

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Brighouse1's Comment

Written on: 15/07/2014

I agree the huddersfield branch are awful... I had problems with them and I left property immaculate and three weeks later I am still waiting for my deposit back which I was told I would get back within 24hrs of vacating property. Despite emails to martin n Co regards the deposit they have not contacted me

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