Martin & Co Reviews - www.martinco.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Coventry Branch - terrible”

Written on: 26/07/2016 by Hurley207 (1 review written)

The CON-ventry branch of Martin & Co are very bad and communications and unbelievably bad. Avoid using them as they clearly don't know the difference between what their right hand and their left hand are doing. Very aggressive and un professional behavior… Read Full Review

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★☆☆☆☆

“Failed property viewing ”

Written on: 09/07/2016 by Kaleyn447 (1 review written)

I have just come home from a failed property viewing in the centre of Nottingham. I booked the viewing earlier on in the week for Saturday 9th July at 1pm. I had a phone call which I missed on the Friday to double check I was still available for the viewing (so far, so good). I called the company back on the Saturday at 12pm to say I was still coming, they didn't raise any concerns and said it would still be fine for me to see the property. I left my house at 12.15 (as I currently live quite… Read Full Review

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★☆☆☆☆

“Avoid at all costs. Awful company”

Written on: 16/06/2016 by 52Dodd (1 review written)

Terrible experience with the company and the incompetence of their staff. All they care about is getting some money off you, once they have that, they will ignore your calls and emails, refuse to give the names of office managers and caused so much stress for me I was nearly hospitalized. Expensive fees, incompetent staff, Over priced properties, pushing lettings sales guys, forced me to sign something when I didn't really understand what it was, bully tactics to get you to be quiet and not… Read Full Review

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★☆☆☆☆

“Rude, unprofessional, horribly poor”

Written on: 15/06/2016 by Rayay239 (1 review written)

Telephone calls complaining about various petty things. Was even told to remove my car from the driveway because it was "scrap"... It wasn't. 3 car household, all roadworthy and legal. Indeed the one in question was under a car cover for safekeeping during bad weather. Entered the house while I was out. I had the contents of a cupboard I had emptied to clean on MY table before putting them back. First I knew they'd been in was a phonecall from the same person as before telling me that it was… Read Full Review

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★☆☆☆☆

“Stirling Manager is a Threatening and Aggressive Bully”

Written on: 12/06/2016 by LynnGuthrie (1 review written)

On June 8th, 2016, I had an upsetting experience with the branch manager of Martin & Co in Stirling.   This so-called 'professional' verbally abused me in front of my son, who was petrified. He told me that he was moving in awful tenants with two pit bulls under our apartment to spite me. At 6pm, he knocked on my door and accused me of deliberately sabotaging their viewing appointments by making excess noise (we live above the apartment being let). He insinuated that we could hear each… Read Full Review

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★☆☆☆☆

“Should cease trading!!”

Written on: 30/05/2016 by Notahappytenant (1 review written)

I have never had such an unpleasant experience and if I'd known that I would be in this position now I would have avoided at all costs. They are unprofessional and don't care for the tenants within the properties they manage. I have abided by my side of the tenancy agreement so not sure why, when they wrote it, can't do it from their end. To both people renting or those handing their property over to be managed - Avoid!!… Read Full Review

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★☆☆☆☆

“Unprofessional staff”

Written on: 27/05/2016 by Garza65 (1 review written)

I try to let property through Martin and Co, they did not provide me required information about the tenant and started carrying out his checks with my concent. When I informed them via email that I don't want to let the property under 14 days they sent me bill of £500. Please can any one advice me what action l can take against them… Read Full Review

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Chibber's Comment

Written on: 27/05/2016

They carried out tenant checks with out my concent. There is a typing error in the above review.

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★☆☆☆☆

“AVOID”

Written on: 25/05/2016 by Briellew317 (1 review written)

Do not rent a property from Martin & Co Balham. They're nothing but liars and cheats who will do anything to get your money. They make up their own rules and contracts!! We have had nothing but trouble and stress from them and I wouldn't wish anyone else the same pain… Read Full Review

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★☆☆☆☆

“Avoid!!@”

Written on: 06/05/2016 by 236Drew (1 review written)

Rude liars money grabbing unprofessional ppl… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 03/05/2016 by Jimenezwu1979 (1 review written)

I have been a tenant with Martin and Co Crewe for several years and I can honestly say that they are the worst company it has ever been my misfortune to deal with . No matter the situation they let us down at every turn either through apathy , incompetence or just a general disregard for us their customers . Avoid this company like the plague as they will cause you nothing but trouble and stress for every second of your dealings with them, they are thoroughly incompetent and shockingly… Read Full Review

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★☆☆☆☆

“NEVER RENT ANY PROPERTY FROM THEM”

Written on: 02/05/2016 by steliodibello (2 reviews written)

I rented a property fully managed by MartinAndCo MartinAndCo failed to register my deposit in the scheme indicated on the contract and once I moved out they refused to fully refund the deposit and to provide a cost breakdown... I contacted them several times via email and phone and their only defence is ignoring my email and putting down the phone. I am about to refer to the obdusman and take the case to court, they should make it illegal for them to operate in UK. WORST COMPANY EVER, never… Read Full Review

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★☆☆☆☆

“Never agen!”

Written on: 28/04/2016

Wanted to move out and needed a reference, it taken 6 months for me to get this and a lot of complaints, they had time to put me through for other houses for them though. Now I've moved out saying a lot of work needs doing on the property, which it doesn't, lived there 3yrs it just needed a quick paint over, made them aware I had a low lying placenta so couldn't do anything that's straining, so asked if they would be OK to do a quick hoover of the house as I don't want to end up putting myself… Read Full Review

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★☆☆☆☆

“Landlords do go there”

Written on: 25/04/2016 by yrBaker430 (1 review written)

I have used Martin and co to let and manage my property and I would advise you not to use this company if you are a landlord. Each outlet is a franchise and they to my experience must not be professionally trained or even audited by their parent company since they seem to get away with murder. They do not look after your tenant, they cannot manage their contractors and they have no idea about the agreements they enter you and your tenant into. I am seriously thinking of contacting the parent… Read Full Review

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★☆☆☆☆

“Broken promises ”

Written on: 22/04/2016

I moved back into the area and needed parking. He was helpful in respect came out to my second viewing on a flat before I agreed. It needed a new carpet, no underlay and threatbare it didn't meet the walls by inches and trip hazard in all door ways. He said I won't promise but will ask the land lord to replace or REDUCE your rent by £25 a month. Washing machine dryer filthy with mould, old detergent residue (old tenant should have cleaned it I agree) but asked it to be removed (what a fuss by… Read Full Review

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★☆☆☆☆

“The worst experience of bad management I have ever seen”

Written on: 20/04/2016 by Leeashworth (1 review written)

Rochdale branch staff are very good however the manager who is fresh out of nappies I found that he is not just arrogant but actually he knows nothing about people skills. He never returns your call and hides behind the staff what a jumped up idiot. As for martins policy be carefull they use some independent body to check out rented property before and after letting . They are useless they accuse you of taking goods from the property and then take pictures of them in their report showing them… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE!!!! STAY AWAY!!!!”

Written on: 19/04/2016 by paul4609 (1 review written)

I would highly advise anyone who is looking to rent through this agency to stay away as they promised me and my partner a property and then told us we are not allowed to move in without paying 6 months rent upfront. The agent explained to me and my partner that once we pay the reference fee's no matter what happens even if we need a guarantor the place will be ours. So we ended up needing a guarantor and when we paid the extra £75 fee for using one they came back to us and said we cannot… Read Full Review

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★☆☆☆☆

“Very rude agent Fraz (shawlands)”

Written on: 23/03/2016 by Mel1111 (1 review written)

Very very rude and agressive agent called Fraz Bhati in the shawlands branch. … Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 21/03/2016 by Hamiltonbz116 (1 review written)

Incredibly poor customer service. Requests for repairs often ignored, takes multiple requests to get them to fix anything. Their fees are a rip off and as a tenant you are made to feel like a nuiscance. I would not recommend them, steer clear… Read Full Review

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★☆☆☆☆

“All that has been posted on here by others is true. I...”

Written on: 07/03/2016 by MrMarcus (1 review written)

All that has been posted on here by others is true. I used the Sutton Coldfield branch. If you are renting from them they will try and cheat you out of some of your deposit at the end of your tenancy, no matter how clean and perfect you leave the building. So bear this in mind and take as many photo's as possible, both when you enter and when you leave. Good luck!… Read Full Review

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★☆☆☆☆

“useless”

Written on: 07/03/2016 by shadeingrey (1 review written)

Great customer service my ass.. Didnt go to work monday, so i can go view a house they are letting. Went there waited for 20 min, no one came, called them and they said they didnt have a viewing at that time, i told them i have a message from them and then after they rly checked, the gal told me it was canceled.. And no one thought they should inform me? So i lost 50 quid not goin to work, and then didnt see the house and wasted 2 hours for nothing.. thank u very much. … Read Full Review

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