Martin & Co Reviews - www.martinco.com

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Latest Reviews

★☆☆☆☆

“WORST LETTING AGENT GOING!”

Written on: 17/04/2015 by Madilynt235 (1 review written)

After checking out of a property, they completed their check out report - which was totally disregarded when coming up with prices for the so called 'work' that needed to be done. Yes fair enough, cleaning of the property fine with. After battling with a Lady at the York office getting rude responses and not 'happy' to help at all! The garforth office was amazing tho! They charged me over the odds for work that wasn't even stated on the check out report. There also liers- saying that the… Read Full Review

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★☆☆☆☆

“Very poor customer 'service'”

Written on: 09/04/2015

The person who calls himself the manager at the Basingstoke office is a very rude person and has upset me about things when we have tried to report them he doesn't understand what is required of him so shouts instead… Read Full Review

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★☆☆☆☆

“discriminative liars”

Written on: 05/03/2015 by Antonyb36 (1 review written)

After viewing a property which i found suitable from the Coalville Leicestershire branch i paid my admin fee. And was told the landlord would want to meet me to approve the process of the application.Then i was told after 5 days that the landlord wasn't answering the agents.So i rang the landlord direct who knew nothing about this. Joan the letting agent then took it upon herself to personally discriminate me saying that she personally didn't think i was suitable for the property. And that she… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 01/03/2015 by Ashantim434 (1 review written)

Initially we were pretty happy with Martin and Co, we felt that they did a thorough check in. Time after time something went wrong with the property; the fridge wasn't wired in, there was water leaking through various walls and the boiler kept breaking which left us without hot water or central heating for weeks on end. Our landlord decided that he wanted to move back into the property after letting it out for years. We recieved a rather aggressive legal letter from him out of the blue… Read Full Review

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★☆☆☆☆

“Incredibly bad agents”

Written on: 28/02/2015 by Biancah294 (1 review written)

We were tenants of a property let by Martin & Co. The property itself was very nice, and we enjoyed living there, but the "service" we received from this agency was awful. We would in no way recommend them, and would in fact actively discourage anyone from using them. When we left the property, it was in at least as good a condition as when we moved in, and I would say it was better. Although the property came furnished, we had our own white goods so the first thing we did was to put all… Read Full Review

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★☆☆☆☆

“Customer service is something that they don't know or care”

Written on: 27/02/2015 by 101McLeod (1 review written)

Flat that we moved in was a disaster, but we knew what we were getting. It took them "only" a month to fix not having hot water problem in the bathroom. When moving in we cross-referenced their inventory which as also a disaster, didn't find the things that were left in the flat and charged us fees for that, then ignored all the communications. Meters were left with Debts when we moved in and it was another fight with them to get the money refunded. They even tried to charge us for the… Read Full Review

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★☆☆☆☆

“Omnishambles”

Written on: 27/02/2015 by Thaliaj275 (1 review written)

Terrible is a generous rating. Have been a tenant in a dozen plus apartments over the last 10 years. This is comprehensively my worst experience. I never left a review for anything before. I couldn't let others fall into this trap by using them. Moved into a dirty flat with broken boiler, had to take time off work to let the repair man in because the agents didn't have any keys. It took them 4 weeks to find the gas meter in the building and 6 weeks to find the electric meter. Allocated parking… Read Full Review

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★☆☆☆☆

“Liars!!!!!”

Written on: 27/02/2015 by Sidney484 (1 review written)

Just lie to get u to pay the extortionate admin fees then wen u get rejected deny saying things In the first place and just say sorry can't do anything total joke of a company… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 22/02/2015 by smokeysausage (1 review written)

I have just unburdened myself from this estate agent and here are some of my complaints. Their response to issues around my flat was poor. Also it was only when I signed my tenancy did they mention the additional £50 admin fee if I wanted to stay after the first six months. £50 for what? Two minutes work. No other estate agent does this. Issues which I hadn't spotted with the flat were highlighted at the signing up, if they had highlighted them earlier I wouldn't have taken the place. The… Read Full Review

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★☆☆☆☆

“Worst Customer Service”

Written on: 21/02/2015 by Deangelo285 (1 review written)

My girlfriend and I went to view a property which was far away from our current house and took some effort to get to. We confirmed our visit with a phone call earlier. Though we arrived on time, we waited for the agent for fifteen minutes without any contact from the office or the agent himself. After knocking on the door of the property we were confronted by a man telling us that we needed to go away as he had had issues accessing the property because he couldn't open the door - he was the… Read Full Review

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★☆☆☆☆

“Avoid if you want a nice life”

Written on: 05/02/2015 by AsaO'Hara1992 (1 review written)

Me and my partner moved into our first home last year, through martin and co and ever since things have been frustrating and difficult. On ouraide at day doing our inventory check we found a faulty tap in the sink, to which we reported to martin and co, year later still a faulty tap as they haven't fixed it or showed any notion to. Now without any knowledge our tenancy has become privately ran through a firm called abp, instead of martin and co this is all without any paperwork or knowledge… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST! ”

Written on: 02/02/2015 by hzScott433 (1 review written)

Martin & Co's Folkestone branch is ran by the most unprofessional, lying, cocky, prejudiced bunch of cretins, and you can add RACIST to it. Even after being called on their lies they still maintained a disgusting "so what?!" attitude as they know some other imbecil will fall for their shiny facade and fork out the money. DON'T BE THAT IMBECIL. Boycott Martin & Co Folkestone, they're nasty people… Read Full Review

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★☆☆☆☆

“DON'T choose Martin & Co Folkestone”

Written on: 27/01/2015 by McPherson14 (1 review written)

From day 1 we have had unnecessary problems with this agent. Lied from the beginning about parking issues, facilities in our "exclusive luxury" property that we are paying a huge amount for have a toilet and shower that do not work, alarm has not stopped flashing the whole time we have been here, no extraction despite the fact the property is half underground, condemned under floor heating that was sold to us on our viewing and the bin area was beyond disgusting.We have complained in… Read Full Review

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★☆☆☆☆

“Nottingham,landlord awarded compensation through...”

Written on: 19/01/2015

I have just been awarded compensation through The Property Ombudsman scheme from the Friar Lane Branch Nottingham for their failing to competently manage my student let. Despite finding excellent students, there were numerous problems initially with the check in and Martin and Co gave me a goodwill gesture payment. I had a fully managed contract and when the problems continued I had no option but to refer my case to the property Ombudsman.Unfortunately I can not go into detail, due to… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid ”

Written on: 16/01/2015 by Nigelboss (1 review written)

Martin and Co are the worst letting agency I've every come across in my life.theyre unprofessional,cocky,and they never respond to tenant complaints and issues swiftly..they also take ages in refunding your deposit back.all they care about is themselves and money..I dealt with the Worcester branch and the manager is appalling!!!the Asian lady..pathetic...avoid them for your own good… Read Full Review

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★☆☆☆☆

“Rude/unprofessional/unhelpful ”

Written on: 13/01/2015 by KamdenReed (1 review written)

I went to view a house with this company yesterday, it's safe to say I was very disappointed. The young uninterested girl they sent around didn't even as much introduce herself as she just said "oright" and opened the doors for us, she then made sinde comments and answered are questions with.. "Well obviously.." And didn't have any helpful information about the house to answer any of questions properly. The house was in bad condition and falling apart and was priced much too high. All in… Read Full Review

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★☆☆☆☆

“Most unprofessional company I've ever had dealings with”

Written on: 30/12/2014

I suggest you avoid Martin & Co at all costs. We rented through them and found the manager on our garden, peering through the window!! They also entered the property without our permission and we found this out because of the muddy footprints left on the carpet. We went with no hot water downstairs for over 2 weeks even though we phoned to report this several times. And to top it off we left a light fitting when we finally moved out. We called the office the next day to let them know and they… Read Full Review

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★★★★★

“I have had an outstanding service from Martin & co...”

Written on: 29/11/2014 by praveenparkash33 (1 review written)

I have had an outstanding service from Martin & co with putting my property up for rental , the staff there are very pleasent and the manager martin done an excellent job of finding me a great tenant. Well done guys .I'm a very pleased customer… Read Full Review

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★☆☆☆☆

“absolutely disrespectful time wasters”

Written on: 28/11/2014 by Noonanae122 (1 review written)

We have no heating in our rented property but the boiler has eaten our credit. We have had to blast the heating up to see if it would work and in doing so it's just stole our money and not provided no heat the radiators are stone cold. We have had to purchase electric heaters to keep warm a plumber has been out twice to see the problem but martin and co are not paying us anything back due to their faulty boiler I believe they should I rang them and they said that it was our fault that we are… Read Full Review

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★☆☆☆☆

“Unprofessional ”

Written on: 27/11/2014 by Dashawn1987 (1 review written)

I am dissatisfied with the lack of service with the branch in Romford. Lack of communication and very unprofessional. I am an ex estate agent I believe this should not be how it's run. I would not recommend them to anyone. Very poor. Please read all Reviews especially the one where the managing director threatens to take a potential client to legal for writing a honest experience in Martin Co. Says it all… Read Full Review

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