Martin & Co Reviews - www.martinco.com

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Latest Reviews

★☆☆☆☆

“mansfield branch”

Written on: 05/06/2017 by Knightgo62 (1 review written)

worst customer service ive ever had to deal with in my life, with the exception of the person I dealt with who stays very professional throughout in the office. The owner and the woman are unbelievably rude and speak to customers like dirt no matter how nice you are with them. Totally obliviois to whats happening in the office and avoid doing any work what so ever with the sounds of things. Id never use martin n co again and would never recommend… Read Full Review

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★☆☆☆☆

“Hideous. Avoid if humanly possible.”

Written on: 07/04/2017 by Ashleyp327 (1 review written)

I have had the misfortune to have to deal with these clowns for the last 5 years and have never encountered such a blend of arrogance and utter incompetence from their staff. Zero respect for me despite my being an exemplary tenant. Money-grabbing, loathsome parasites… Read Full Review

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★★★★☆

“Happy tennent”

Written on: 31/03/2017 by Jet4529 (1 review written)

Everyone here in Martin & Co Derby office are very helpful,welcoming and friendly, who all helped with my transaction. He was also very helpfull and keen to help find you the right property. I was shown around a few different properties and he was able to get me the right property near my place of employment. Once again thanks to the MARTIN & CO staff… Read Full Review

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★☆☆☆☆

“homless is better”

Written on: 28/03/2017 by Fatimar369 (1 review written)

I only gave the 1 star beacuse I had to. there happy when you veiw they are untill they trapp you into a house no help at all. never fix problems nasty snoty no one ever answers the phone when you need them makes you feel like rubbish under there shoe and stupid when you talk to them!! its always your own fault never theres its taken 2 years and they have only just started to pick up these problems hate hate hate. AVOID… Read Full Review

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★☆☆☆☆

“Amateur time wasters”

Written on: 25/03/2017

A bungalow describes as newly decorated and available to rent and ne week hence was shown by Martin & Co, Asford to half a dozen prospective renters on 17 March. The Commons ndition beggared belief it was so awful. The excuse was that the agent of not got accesss, two weeks after marketing, on the day of showing. Any professional agency would have a nstantly cancelled all viewings. I have NIL confidence in this amateur agency… Read Full Review

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★☆☆☆☆

“what rubbish self serving idiots”

Written on: 08/03/2017 by Kingy1 (1 review written)

Greedy, fee grabbing idiots giving zero service to their tenants..never rent though them… Read Full Review

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★★★★★

“We HIGHLY recommend Martin & Co, Harlow”

Written on: 07/03/2017 by 71Gallagher (1 review written)

We highly recommend selling with the person I dealt with at Martin and Co, Harlow. When he came to value our property, it was immediately obvious how knowledgeable he was within the industry. We have never dealt with such a friendly, professional Agent! his service was second to none and his communication brilliant. In fact all of the Team at Martin and Co, Harlow are really great to deal with. Helpful, informative and cannot do enough for you. We also got a really good rate too compared to the… Read Full Review

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★☆☆☆☆

“AVOID!!!”

Written on: 28/02/2017 by Megan44 (1 review written)

Lived in a property rented from Martin and co for 3 years, 1 year in we developed a leak from the shower we contacted them and they said they would get back to us and sent a number of different plumbers out (meaning a lot of time taken off work) who done nothing and never returned stating it was too big a job so we have somehow lived for two years with a massive hole in the kitchen ceiling and a leaking shower.. every time we contacted them regarding this they informed me that they had been… Read Full Review

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★☆☆☆☆

“Use absolutely anyone else!”

Written on: 18/02/2017

I used Martin & Co as a Letting Agent on my single property for 22 months; although at first they appeared proactive and forward thinking, this was clearly just a veneer to attract customers. Sticking to the facts, the following reasons led to me finding ‘anyone’ else: Not proactive with finding new tenants and minimising voids. Expensive fees when compared to the quality of service. I was not paid rent for 3 months, Martin & Co didn’t even notice A large urine stain on the carpet was… Read Full Review

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★☆☆☆☆

“Worst agency!!”

Written on: 10/02/2017 by muSimmons228 (1 review written)

Worst agency going. Let us down last minute, not serious at all! Would never use them again and wouldn't recommend them to anyone!… Read Full Review

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★☆☆☆☆

“Martin & Co Are The Worst Agent We have Ever Rented...”

Written on: 05/02/2017 by Ignacio218 (1 review written)

I have rented property in the past through several great agents, but always like to see what else is available so tried the Norwich branch at Charring Cross. Initially they looked professional, however they failed to send out letters to the client, they failed to tell us about issues with the property and tenant and now we are out of pocket from their poor service. Would never use Martin and Co in Norwich again… Read Full Review

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★☆☆☆☆

“Use any other agent”

Written on: 07/01/2017 by 120Hanna (1 review written)

In the last 20 years I have rented through 7 agents - Martin & Co (Manchester) are without doubt, the worst agency I have ever had. At a basic level, they fail to reply to emails and don't return phone calls. At a much more serious level, they have failed to rectify faults even they identified at the handover. Six months on, I am glad my lease is up and that I will never have to deal with them again. There are plenty of properties in Manchester, with many competent and professional agents - do… Read Full Review

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★☆☆☆☆

“Greedy, lazy, slumlords”

Written on: 17/12/2016 by Jack46546 (1 review written)

1 STAR RATING (Site wouldn't accept 0) Possibly the laziest, greediest company I have ever dealt with. The only department that showed any efficiency was the one that chased you for withholding rent payments. If they ever fix anything for you, it takes weeks and weeks of constant asking and chasing at best. For example : 1. Electric shower broken on first day of tenancy. Condemned as "extreme danger to life" by electrician 4 days later. Fixed 3.5 WEEKS later!!! 2. Entry system broken from… Read Full Review

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★☆☆☆☆

“Manchester central - Do not rent from them”

Written on: 27/10/2016 by Marc_Told (1 review written)

As many comments here: awful agency. Ignore our emails, or say they contact their contractors but then you never hear from them and the issue remains unsolved. Really expensive fees as well and pretty rude staff. A shame since the flat I'm renting is pretty good but any issue I've had with it got worse. Incompetent staff (mistakes in their emails such as: wrong address for the flat, wrong date when end of contract, or say they do stuff in "due time" while it took them months to send me back… Read Full Review

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★☆☆☆☆

“- Landlord - Withheld maintenance deposit illegally”

Written on: 22/09/2016 by Brianmckenna (1 review written)

Martin & Co - Woolston, Southampton. As a landlord they had been managing the property for us for several years. I asked them to act for us to sell it. I had a £200 maintenance deposit held by them in case of urgent repairs which they should have refunded when the property sold 2 days ago. When I enquired today they told me I would not get it until my solicitor had paid their sale agency fee. This is a totally separate transaction and is illegal and when I spoke to them to tell them to… Read Full Review

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★☆☆☆☆

“Stoke on Trent - terrible”

Written on: 20/09/2016

I moved house two months ago and have be inundated with junk mail from this company asking if they can rent it out for me. In desperation today, I telephoned the local branch and asked them to stop sending mail. The unfriendly woman said they were doing it because they had seen a board outside the house. A lie - there is no board. She then said all letting agents work the same way. A lie - there has been no other rubbish mail from other agencies. When I highlighted this she said it was because… Read Full Review

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★★★★★

“Amazing customer service ”

Written on: 19/09/2016 by Clairef737 (1 review written)

I have been with martin & Co for 2yr now, sadly I have had a bereavement in my family and where I live doesn't really accept pets. After speaking with a lady from sutton coldfield office and explaining my situation that I have a pet who belonged to my loved one and I couldn't imagine giving him away. I was very upset as my little 8 yr old staff would of had to go to another home, anyone that has a family pet would understand how upsetting this would have been. Thanks, superb & outstanding… Read Full Review

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★☆☆☆☆

“13 Rawreth Walk - Horrible Agency and Landlady”

Written on: 11/09/2016 by Sanaa203 (1 review written)

My expierence with this company and has been extremely dreadful. They are unprofessional, incompetent, and unscrupulous. We have been in a legal battle with them and the landlady for over 6 months, dealing with the return of our deposit. Upon moving out, we realized that Martin & Co did not setup our deposit scheme correctly. In desperation, Martin & Co and the landlady seemingly teamed up and tried to place the blame on us. They became confrontational and went as far fabricating housing… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 12/08/2016 by Lucy348 (1 review written)

Manager of shop was raid and will never go in again… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 09/08/2016 by bwestwood (1 review written)

I have been renting for 13 years with multiple agents and the Rochdale branch of Martin and co was the worse by far. Extremely poor on all aspects during my 5 year Tenancy. Not treated as a valued customer but as a disposable tenant. No hot water for 3 months over winter was final straw. I will never use them again… Read Full Review

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