Martin & Co Reviews - www.martinco.com

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Latest Reviews

★☆☆☆☆

“- Landlord - Withheld maintenance deposit illegally”

Written on: 22/09/2016 by Brianmckenna (1 review written)

Martin & Co - Woolston, Southampton. As a landlord they had been managing the property for us for several years. I asked them to act for us to sell it. I had a £200 maintenance deposit held by them in case of urgent repairs which they should have refunded when the property sold 2 days ago. When I enquired today they told me I would not get it until my solicitor had paid their sale agency fee. This is a totally separate transaction and is illegal and when I spoke to them to tell them to… Read Full Review

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★☆☆☆☆

“Stoke on Trent - terrible”

Written on: 20/09/2016

I moved house two months ago and have be inundated with junk mail from this company asking if they can rent it out for me. In desperation today, I telephoned the local branch and asked them to stop sending mail. The unfriendly woman said they were doing it because they had seen a board outside the house. A lie - there is no board. She then said all letting agents work the same way. A lie - there has been no other rubbish mail from other agencies. When I highlighted this she said it was because… Read Full Review

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★★★★★

“Amazing customer service ”

Written on: 19/09/2016 by Clairef737 (1 review written)

I have been with martin & Co for 2yr now, sadly I have had a bereavement in my family and where I live doesn't really accept pets. After speaking with a lady from sutton coldfield office and explaining my situation that I have a pet who belonged to my loved one and I couldn't imagine giving him away. I was very upset as my little 8 yr old staff would of had to go to another home, anyone that has a family pet would understand how upsetting this would have been. Thanks, superb & outstanding… Read Full Review

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★☆☆☆☆

“13 Rawreth Walk - Horrible Agency and Landlady”

Written on: 11/09/2016 by Sanaa203 (1 review written)

My expierence with this company and has been extremely dreadful. They are unprofessional, incompetent, and unscrupulous. We have been in a legal battle with them and the landlady for over 6 months, dealing with the return of our deposit. Upon moving out, we realized that Martin & Co did not setup our deposit scheme correctly. In desperation, Martin & Co and the landlady seemingly teamed up and tried to place the blame on us. They became confrontational and went as far fabricating housing… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 12/08/2016 by Lucy348 (1 review written)

Manager of shop was raid and will never go in again… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 09/08/2016 by bwestwood (1 review written)

I have been renting for 13 years with multiple agents and the Rochdale branch of Martin and co was the worse by far. Extremely poor on all aspects during my 5 year Tenancy. Not treated as a valued customer but as a disposable tenant. No hot water for 3 months over winter was final straw. I will never use them again… Read Full Review

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★☆☆☆☆

“Coventry Branch - terrible”

Written on: 26/07/2016 by Hurley207 (1 review written)

The CON-ventry branch of Martin & Co are very bad and communications and unbelievably bad. Avoid using them as they clearly don't know the difference between what their right hand and their left hand are doing. Very aggressive and un professional behavior… Read Full Review

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★☆☆☆☆

“Failed property viewing ”

Written on: 09/07/2016 by Kaleyn447 (1 review written)

I have just come home from a failed property viewing in the centre of Nottingham. I booked the viewing earlier on in the week for Saturday 9th July at 1pm. I had a phone call which I missed on the Friday to double check I was still available for the viewing (so far, so good). I called the company back on the Saturday at 12pm to say I was still coming, they didn't raise any concerns and said it would still be fine for me to see the property. I left my house at 12.15 (as I currently live quite… Read Full Review

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★☆☆☆☆

“Avoid at all costs. Awful company”

Written on: 16/06/2016 by 52Dodd (1 review written)

Terrible experience with the company and the incompetence of their staff. All they care about is getting some money off you, once they have that, they will ignore your calls and emails, refuse to give the names of office managers and caused so much stress for me I was nearly hospitalized. Expensive fees, incompetent staff, Over priced properties, pushing lettings sales guys, forced me to sign something when I didn't really understand what it was, bully tactics to get you to be quiet and not… Read Full Review

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★☆☆☆☆

“Rude, unprofessional, horribly poor”

Written on: 15/06/2016 by Rayay239 (1 review written)

Telephone calls complaining about various petty things. Was even told to remove my car from the driveway because it was "scrap"... It wasn't. 3 car household, all roadworthy and legal. Indeed the one in question was under a car cover for safekeeping during bad weather. Entered the house while I was out. I had the contents of a cupboard I had emptied to clean on MY table before putting them back. First I knew they'd been in was a phonecall from the same person as before telling me that it was… Read Full Review

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★☆☆☆☆

“Stirling Manager is a Threatening and Aggressive Bully”

Written on: 12/06/2016 by LynnGuthrie (1 review written)

On June 8th, 2016, I had an upsetting experience with the branch manager of Martin & Co in Stirling.   This so-called 'professional' verbally abused me in front of my son, who was petrified. He told me that he was moving in awful tenants with two pit bulls under our apartment to spite me. At 6pm, he knocked on my door and accused me of deliberately sabotaging their viewing appointments by making excess noise (we live above the apartment being let). He insinuated that we could hear each… Read Full Review

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★☆☆☆☆

“Should cease trading!!”

Written on: 30/05/2016 by Notahappytenant (1 review written)

I have never had such an unpleasant experience and if I'd known that I would be in this position now I would have avoided at all costs. They are unprofessional and don't care for the tenants within the properties they manage. I have abided by my side of the tenancy agreement so not sure why, when they wrote it, can't do it from their end. To both people renting or those handing their property over to be managed - Avoid!!… Read Full Review

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★☆☆☆☆

“Unprofessional staff”

Written on: 27/05/2016 by Garza65 (1 review written)

I try to let property through Martin and Co, they did not provide me required information about the tenant and started carrying out his checks with my concent. When I informed them via email that I don't want to let the property under 14 days they sent me bill of £500. Please can any one advice me what action l can take against them… Read Full Review

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Chibber's Comment

Written on: 27/05/2016

They carried out tenant checks with out my concent. There is a typing error in the above review.

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★☆☆☆☆

“AVOID”

Written on: 25/05/2016 by Briellew317 (1 review written)

Do not rent a property from Martin & Co Balham. They're nothing but liars and cheats who will do anything to get your money. They make up their own rules and contracts!! We have had nothing but trouble and stress from them and I wouldn't wish anyone else the same pain… Read Full Review

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★☆☆☆☆

“Avoid!!@”

Written on: 06/05/2016 by 236Drew (1 review written)

Rude liars money grabbing unprofessional ppl… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 03/05/2016 by Jimenezwu1979 (1 review written)

I have been a tenant with Martin and Co Crewe for several years and I can honestly say that they are the worst company it has ever been my misfortune to deal with . No matter the situation they let us down at every turn either through apathy , incompetence or just a general disregard for us their customers . Avoid this company like the plague as they will cause you nothing but trouble and stress for every second of your dealings with them, they are thoroughly incompetent and shockingly… Read Full Review

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★☆☆☆☆

“NEVER RENT ANY PROPERTY FROM THEM”

Written on: 02/05/2016 by steliodibello (2 reviews written)

I rented a property fully managed by MartinAndCo MartinAndCo failed to register my deposit in the scheme indicated on the contract and once I moved out they refused to fully refund the deposit and to provide a cost breakdown... I contacted them several times via email and phone and their only defence is ignoring my email and putting down the phone. I am about to refer to the obdusman and take the case to court, they should make it illegal for them to operate in UK. WORST COMPANY EVER, never… Read Full Review

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★☆☆☆☆

“Never agen!”

Written on: 28/04/2016

Wanted to move out and needed a reference, it taken 6 months for me to get this and a lot of complaints, they had time to put me through for other houses for them though. Now I've moved out saying a lot of work needs doing on the property, which it doesn't, lived there 3yrs it just needed a quick paint over, made them aware I had a low lying placenta so couldn't do anything that's straining, so asked if they would be OK to do a quick hoover of the house as I don't want to end up putting myself… Read Full Review

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★☆☆☆☆

“Landlords do go there”

Written on: 25/04/2016 by yrBaker430 (1 review written)

I have used Martin and co to let and manage my property and I would advise you not to use this company if you are a landlord. Each outlet is a franchise and they to my experience must not be professionally trained or even audited by their parent company since they seem to get away with murder. They do not look after your tenant, they cannot manage their contractors and they have no idea about the agreements they enter you and your tenant into. I am seriously thinking of contacting the parent… Read Full Review

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★☆☆☆☆

“Broken promises ”

Written on: 22/04/2016

I moved back into the area and needed parking. He was helpful in respect came out to my second viewing on a flat before I agreed. It needed a new carpet, no underlay and threatbare it didn't meet the walls by inches and trip hazard in all door ways. He said I won't promise but will ask the land lord to replace or REDUCE your rent by £25 a month. Washing machine dryer filthy with mould, old detergent residue (old tenant should have cleaned it I agree) but asked it to be removed (what a fuss by… Read Full Review

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