Martin & Co Reviews - www.martinco.com

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Latest Reviews

★☆☆☆☆

“Censored by Martin & Co”

Written on: 20/11/2014 by AlfredoTurner172 (1 review written)

I would write a review of how dissatisfied I have been with Martin & Co's customer service but when I did so on another review site I got an email the next day from the managing director saying he forwarded that review to his solicitors so he could take legal action against me. So for legal reasons I will say Martin & Co are absolutely fantastic… Read Full Review

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★☆☆☆☆

“Worst Agents Ever”

Written on: 03/11/2014 by 274Egan (1 review written)

This company have broken every rule in the book, they did not provide an inventory of the contents or condition of the flat until the end of the tenancy, they constantly brought 'viewers' round to see the flat after a couple of weeks into the tenancy, they did nothing about the dampness in the bathroom or replace the light bulbs that were not working when we moved in We had to get legal advice to stop them bringing 'viewers' round until near the end of the tenancy. At the end of the tenancy… Read Full Review

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★☆☆☆☆

“HORRIBLE COMPANY ”

Written on: 31/10/2014 by Lancasterrh269 (1 review written)

DON'T EVER GO WITH MARTIN & CO IN COVENTRY. DON'T TRUST THEM WITH YOUR PROPERTY. THEY'RE HAVE LIED TO ME, STOLE FROM ME, IGNORED ME, THEY JUST DON'T CARE ONCE THEY HAVE YOU SING ON THAT DOTTED LINE… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH”

Written on: 29/10/2014 by tcHead106 (1 review written)

Let my property via Martin and Co for 7+ years. Have had numerous bad tennants and been hit with repeated repair bills labelled wear and tear (including nail varnish spilt on a full floor carpet). Very poor communication. Did not advise me that my tenant had disappeared and left rent owing as well as a considerable amount of repair work needed to make the property rentable / sellable again. They then retained the deposit as 'fees'. Has put us off of renting property for life and we are now… Read Full Review

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★★☆☆☆

“Rude”

Written on: 14/10/2014 by lala_25 (1 review written)

Was very excited to view some properties only to be left feeling belittled. I was told i would not be shown something i 'couldn't afford' even though i had explained my budget could stretch, and also that they wouldn't send somebody out on a saturday morning to let me view a property as i wasnt 100% sure if i wanted the property. Its only one of biggest decisions of my life, but made to feel like i was a number not a person and hope you feel great for making me feel so belittled!… Read Full Review

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★☆☆☆☆

“Unbelieveable”

Written on: 15/09/2014

Let my property with Martin and Co for 3yrs in Aberdeen. Frequent delays in rent payment, very poor communication, 'forgot' to tell me tenant was moving out, couldn't tell me for definite whether or not tenant had paid final month's rent, passed between several people on every problem. Often promised to be 'contacted later that day' then total silence for days on end til I called them again. Total waste of time and money, don't bother with them… Read Full Review

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★☆☆☆☆

“decieving, lose information, braeak data protection act”

Written on: 14/09/2014 by Kerr1971 (1 review written)

Stoke On Trent. Do not get maintence out very quick, left us with out heating over winter with a new born. Tried do us over with the deposit upon leaving. Reported numerous mold and damp problems with no responce or help, did not even tell landlord of the issues. Very unhappy… Read Full Review

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★☆☆☆☆

“profit over people!”

Written on: 12/09/2014 by RighteousIndignation (1 review written)

Well you don't choose your estate agent so much as choose your house…. But the phrase 'over inflated sense of self' comes to mind when Martin + co is concerned (Southsea branch). Having just entered our new house, which was filthy, (apparently - this is fine) i let Martin + co know that and other issues - French doors badly hung and don't shut properly, attic door broken at the hinge, key to the front door fits badly and you can spend 20 minutes trying to open it - 2 weeks ago, and heard… Read Full Review

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★☆☆☆☆

“A disgrace to Manchester”

Written on: 08/09/2014

Do not use this company/branch under any circumstances. The staff are rude, intolerable and make what should be an exciting experience an absolute nightmare. Not only do they demonstrate a lack of customer service skills but they seem to be trained to steel money as any available opportunity. My girlfriend and I moved loved the look of an apartment in Castlefield, Manchester and provisionally agreed a six month contract with Martin and Co. They were very happy for us to come into the branch on… Read Full Review

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★☆☆☆☆

“DO NOT USE NOTTINGHAM BRANCH”

Written on: 08/09/2014 by JJ83 (1 review written)

I want to put zero stars but it won't let me... Incompetent.....rude......do not return calls.....lie......put phone down on you......unprofessional.... arrogant...And any other expletives.... I do not understand how they are still operating.....please please do not use them for Student rentals. As a parent of a tenant...along with the other four tenants...we are now having to involve solicitors, the trading standards, the University, the Agent Professional body and the Tenancy Deposit… Read Full Review

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★★★★☆

“Excellent Customer service”

Written on: 02/09/2014 by Abdal (1 review written)

I have been using Martin & Co in Folkestone, Kent. I found their services are very helpful. I would recommend my associates to use them again in future. The satff there in the banch are very accommodating. Mr A Miah… Read Full Review

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★☆☆☆☆

“This company are consistently late, rude and...”

Written on: 31/08/2014 by srFerguson108 (1 review written)

This company are consistently late, rude and unprofessional. They claim for money they are not owed and take advantage of vulnerable people… Read Full Review

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★☆☆☆☆

“Students beware”

Written on: 27/08/2014

Do not allow your student son or daughter to rent from these agents. The Winchester branch rented a mouldy, smelly house to our student yet are now with-holding the deposit given to them in good faith at the beginning. They take advantage of the young who are not sure how to fight back… Read Full Review

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★☆☆☆☆

“unprofessional, intolerable, illegal, non-compliant.”

Written on: 27/08/2014 by oliverjp1986 (1 review written)

where to start... Since day one martin and co caused my flat mate and i nothing but trouble. Information not being passed to landlord ended up in our contract being terminated. Homeless due to their own negligence while denying all accusations. Furthermore some of the worst customer service from staff that I have ever seen. Straight up rude comments, lacklustre gormless lumps that seem to get a kick out of causing their residents as much hardship as possible. I wouldn't rent a room for a dog… Read Full Review

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★☆☆☆☆

“Canterbury branch - stay away”

Written on: 22/08/2014 by JamieWood299 (1 review written)

This agency is abusive in its practices. We rented a house from them, a lovely house, and right off at the beginning, something felt odd. They asked for too much information, the process of signing the contract took weeks, they refused to accept papers from the University that are meant to be delivered digitally and instead accepted copies that had in big chunky letters saying they were not valid. But because the house was really nice, we decided to keep giving them the information and we… Read Full Review

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★☆☆☆☆

“Stay Away!!!”

Written on: 20/08/2014 by 369Wood (1 review written)

Martin and Co Cardiff Office. I recently found a one bedroom flat which was advertised for rent at £550 per month in Cardiff. After viewing the flat there were a few maintenance issues which would need to be dealt with before making the move. I had agreed with the agent (in writing) that the carpet needed to be replaced, as it was totally worn through to the concrete below and covered in stains, and the plastic sill on one of the windows needed to be repaired. This was all agreed with the… Read Full Review

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★☆☆☆☆

“deposit protection”

Written on: 18/08/2014 by KileyBrooks (1 review written)

I rented a private house in martine&co , I have paid 6 month together in first 6 month , after that I have paid a monthly payment in on time until to the date of check out I didn't have any fault with them , but unfortunately they took my deposit they never return to a deposit i don't know why , they are cheating to me , then i advice any one who want a rent or buy a property in Martine&co please don't deal with them because they don't have a costumer protection , they are cheating… Read Full Review

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★☆☆☆☆

“Martin & Co Staines - Avoid at all costs”

Written on: 16/08/2014

This is once company to avoid at all costs, especially if you are a tenant with a private landlord. Check the contracts they make you sign as you will find once they have been checked over by a solicitor you will find them illegal. Currently threatening my branch with legal action and going after them for almost 3K due to my solicitors costs and the fact the rent was increased more than what was stated it could be in the contract. Any other company is a whole lot better than them. They lie… Read Full Review

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★☆☆☆☆

“Very rude staff, unhelpful”

Written on: 15/08/2014 by McConnell63 (1 review written)

Avoid this agency, most of the staff are rude and unhelpful, their behaviour with tannest is very rude. Its one big mistake to sign contract with them… Read Full Review

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★☆☆☆☆

“This Agency is one big mistake !! We call them we look...”

Written on: 13/08/2014 by Coltent10 (1 review written)

This Agency is one big mistake !! We call them we look for to house a rent, we heard that we can see the rest of it just for a week on Tuesday, so ok.. we waiting. On Tuesday called the lady with the information that the meeting must be postponed on a next day so we say ok...Next Day when we arrive at the place, we call to Agency and Lady says "sorry this hause already rented" so w--t-----f? by this Agency i lost my my valuable time.I greet Agency middle finger!!… Read Full Review

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