Shade Station - www.shadestation.co.uk Reviews
Latest Reviews
★★★★★
“Absolutely amazing”
Written on: 15/05/2013 by Dan.P (1 review written)
When I first needed a new backpack I decided to buy a oakley pack and researched it finding it to be about £60 in every place online. However, I then came across shadestation.co.uk offering the oakley flak pack xl for only £40 and with free delivery. I ordered around 8am on tues and it arrived midday on mon which was a great service. Not only that, but I also got free tracking included in the free p&p with Royal Mail as well as two very nice sweets in the box as well! I am very pleased... (read more)
★☆☆☆☆
“Awful company, will never deal with again”
Written on: 04/05/2013
The glasses, described as having a 'medium/large' bridge, arrived and were tiny. I had them on my head for no more than 2 minutes before putting them back in their case and sending back to Shade Station, in the packaging that they arrived in, requesting an exchange for a different style. The next day I received a phone call stating that both(!) of the lenses are scratched and that they would be returning them to me. This is crazy. I am now left with a pair of glasses that do not fit, with... (read more)
★★★★☆
“Good Service”
Written on: 28/03/2013
Shade station offer a great range of lenses, and were the only shop I could find who had my product in stock. Communication was good, and I received an email when the item was dispatched. The only downside is that the only number you can contact them on is an 0844 which means you pay! I have just spent £70 with your company, expect to have to pay to speak to customer services! Overally good, give us a normally landline number and you'll be perfect! (read more)
★★★★★
“Great customer experience”
Written on: 20/02/2013
Ordered a Marc Jacobs watch for my daughter's Christmas present. Best price and speedy delivery - what more do you need! (read more)
★★★★★
“Excellent service.”
Written on: 20/02/2013 by jollyscarecrow (1 review written)
This site was great! I was looking around for the oakley oil rig sunglasses and noticed a lot of sites that sold fakes etc so i check all reviews and whatnot. The exact ones i wanted seemed to be out of stock or no stock indication on the sites so i emailed quite a few websites to find out if they had them or how long it would take to get them in. Shade Station was the only site to reply (guess the others didnt want to make a sale!) and at that the reply came within a couple of hours. The... (read more)
★★☆☆☆
“poor quality product”
Written on: 22/01/2013 by violetemma
Bought DKNY watch. Loved it when arrived however twice in a couple of months stones fell out. Shadesstation had the stones reset but each time it cost me £6plus to send it back. As its a braclet watch I do not think it's fit for purpose but told I needed to take complaint up with manufactures. Don't want to go down another frustrating route via internet so now have watch that don't dare wear v. often and when I do am constantly checking it. (read more)
★★★★★
“price, service,speed”
Written on: 28/11/2012 by cherrylaston
i ordered dkny earings for my daughter. saw them in debenhams at 80 pounds , i bought them from here for 64, great price, i ordered sunday evening n said would receive them by Tuesday fabulous, n then went on my email to track my order it stated the hour time slot when it was getting delivered, it arrived right at the beginning of the hour was well impressed will definately use this company again , waiting for the daughter to check which bracelet and watch she would like at debanhams ... (read more)
★☆☆☆☆
“pre order what a scam”
Written on: 24/11/2012 by dallious (1 review written)
i pre ordered on sept 25 2012, got a shipment email on Nov 12 saying dispatched, today Nov 24 nothing, on nov 12 th i could have bought on ebay for cheaper price and had long time ago, so why pre order and pay for shipping and as of today nothing, pleas explain how you hyped up product as very limited and better pre order early so you get it when ebay has plenty long time now and i do not, very sad will never do this again or order from Shady Station (read more)
★★★★★
“Fast, helpful and hassle free!!!”
Written on: 24/10/2012 by abby12 (1 review written)
Absolutely great service and value for money. I bought a D&G watch for a friend and it was on sale at half price! They sent me all the relevant information and the tracking website was very helpful. Also, they have free next day delivery which was excellent. Also, on the day of delivery, they give you an hour time slot in which the parcel will arrive. The parcel arrived on time and it was so helpful as it meant I wasn't waiting all day. On the whole, a great company, would definitely use... (read more)
★★★★★
“What an experience”
Written on: 24/09/2012 by BlueNoze (1 review written)
Service second to none. Quick to respond to question. Their Custom Bar for Oakley Glasses is jaw dropping. Well worth a visit to Leeds just to see that (read more)
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Showing 1 - 10 of 99 Reviews
★★★★★
“Shadestation. Lovely stuff.”
Written on: 20/09/2012
Have bought several pairs of Oakleys over the past few months from Shadestation. They have always been the cheapest online and delivery has been super quick, well packaged and crucially free, which is always nice. (read more)
★★★★★
“Fast delivery and good communications”
Written on: 07/09/2012 by PaulW2020 (13 reviews written)
Ordered some Oakely sunglasses from them and paid for next day delivery. I'm pleased to say that it was delivered on time and item as described. This is the 2nd time I've ordered from them and on both occasions no problems. (read more)
★★★★★
“Great eTailer!”
Written on: 04/09/2012
Shade Station is a great place to shop online. Great customer experience, good web site that is easy to navigate and of course great products in stock. Check out process is flawless. (read more)
★★★★★
“first class service, very good communication”
Written on: 27/08/2012
all aspects of purchase was second to none , all questions etc. answered clearly . product delivered next morning (read more)
★★★★★
“Ray Bans purchased from Shade Station”
Written on: 22/08/2012 by jim1234 (1 review written)
Rather than purchase from ebay where returns are often fraught with problems, I found my Ray Bans at the best price on Shade Station, a bona fide retailer with a proper returns policy, important to me as I hadn't tried them on. Next day delivery was free, and I communication was extensive, by email and text, giving me a one hour delivery timeslot. They arrived promptly within this timeslot the very next day, in excellent packaging and were exactly as I ordered. They were a perfect fit and I... (read more)
★★★★★
“Polite, efficient, good service”
Written on: 07/08/2012
Pleasant person on the end of the phone, got everything right (including spelling of my name), shades arrived much faster than I expected, packaging was excellent so arrived in perfect condition, good price, sweets = nice touch! Thanks. (read more)
★★★★★
“I genuinely mean this: BEST INTERNATIONAL ONLINE...”
Written on: 26/07/2012 by BlakeQ (1 review written)
I genuinely mean this: BEST INTERNATIONAL ONLINE SHOPPING EXPERIENCE TO DATE! Dan and the Team at shadestation.co.uk ensured a smooth and hassle free buying experience. Their 'price match' guarantee was honoured, and both dispatch and shipping were the fastest I've ever come across internationally speaking! Communication was first class and my order arrived safe & sound, professionally packaged, and as described. I am enjoying it! Highly recommended. Blake Australia (read more)
★★★★★
“Absolutely fantastic!”
Written on: 25/07/2012 by Chriscarter1196 (1 review written)
I ordered my Carrera sunglasses from shadestation at a great price, well below competitors! They came the very next day free of charge, in perfect condition and as described on the website. The quality of the sunglasses was fantastic and fit my needs perfectly . There was also great customer service. Well done shade station! (read more)
★★★☆☆
“GREAT PRICES BUT BAD SERVICE”
Written on: 19/07/2012
BUY 4 BAGPACK 2 OAKLEY SUNGLASES AND 1 CASE ON 11JULY....UNTIL NOW DIDT RECEIVE...GET 2 ORDER ID BUT 1 TRACKING NUMBER,,,,2 DAYS LATE CHECK THE TRACKING NUMBER ROYAL MAIL SAID OVERLOAD AND OVERWEIGHT,,,ASK CUSTOMER SERVICE TO CHECK AGAIN THEY SAID ESTIMATE TIME IS 25 DAYS....HAPPEN TWICE TO ME.....AND PLEASE PUT QUANTITY ON EACH PRODUCT TO GIVE CUSTOMER KNOW HOW MANE LEFT,,,,,, (read more)
★★★★★
“Shade Service”
Written on: 19/07/2012
Excellent choice – not matched elsewhere from what I could see – accurate stock information and v fast delivery, tip top service. Web site easy to navigate. PC (read more)
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Showing 11 - 20 of 99 Reviews
★★★★★
“great price with a great service!!”
Written on: 18/07/2012 by fareast (1 review written)
from a view of a first timer on shadestation, i would say i'm all satisfied with my purchases and their services, they really have much variety on their stocks, which are more cheaper than other online stores, not to mention no-VAT 'prices' for a non-euro member!! buying and purchasing were easy even for a newbie, and one more thing:- shipping cost were that cheap!! i bought 3 items for a total of £10!! and i'm from asian country ... 8hrs apart from uk, bought on 1st july , despatched on... (read more)
★★★★★
“Great Selection!!”
Written on: 17/07/2012 by BHAFC79 (1 review written)
Website was easy to use, quick email confirmation and quick dispatched, item as described and second time I have used this website and would definately use again!! Thanks Shade Station (read more)
★★★★★
“Well a great service thumbs up!!”
Written on: 10/07/2012
Great service.. Reply to my email asap.. Although I ask stupid question they reply me .. Delivery in good Condition.. Last for all i like the price ..!! (read more)
★★★★★
“Excellent service”
Written on: 08/07/2012
could not be more happy with the quick response that I received. It would be good for this country as a whole if all businesses followed suit. (read more)
★★★★★
“Really the Best”
Written on: 06/07/2012 by monkey12m
What a great company Shade station are- two orders great shades and top top prices even got something free with the last order. They even put a couple of sweets in the order which is a lovley touch. Told all my friends to go Shade station first. Some websites are rubbish out there- cost more take longer to get the glasses and just not close to how great this company is. 100% one of the best around. (read more)
★★★★★
“ I would deffinately recommend Shade Station”
Written on: 29/06/2012
I ordered my new sunglasses on the Sunday night, delivery said 7 - 10 days and they arrived on the Friday morning well packaged with a couple of Rhubarb & Custard boiled sweets, nice touch ! Having received a confirmation email after placing my order, I received a subsequent email to confirm that my sunglasses had been dispatched and I would be able to track my delivery online with inter link which I did. It was very accurate constantly updating me on the progress of my delivery ultimately... (read more)
★★★★★
“Great service ”
Written on: 27/06/2012
Have used Shade Station many times & have always had prompt attention & service. Would definitely use again (read more)
★★★★★
“I bought a ring and a pair of earrings, they were...”
Written on: 23/06/2012 by Elinbrehme (1 review written)
I bought a ring and a pair of earrings, they were exactly how I expected. The shipping charges are acceptable even though they were sent to Norway, and I received the items quickly. Overall impression completely satisfied,no complaints.I would definitely buy from shade station again. (read more)
★★★★★
“Excellent Product N Service”
Written on: 19/06/2012 by nideekumar (1 review written)
I really wonder abt the service given by Shade Station I recommend U to purchase here it is a gud experience Customer executive Support is Excellent.Thank U fr ur Excellent service (read more)
★★★★★
“definitely the place to buy sunglasses and accessories”
Written on: 18/06/2012 by richpearson (1 review written)
Good product range, Good communication with order, fast despatch , really just a pleasurable shopping experience, would definitelyuse again if required (read more)
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Showing 21 - 30 of 99 Reviews
★★★★★
“Amzing glassess”
Written on: 18/06/2012
Its awesome place to buy glasses from.. I have looked at many wesites but nothig quite lyk this.... Quick dilevery and confirmation on order... Im pleased with everythin and i wud lyk to recomend to my friend thank you very much ....... (read more)
★☆☆☆☆
“Security check for international delivery”
Written on: 15/06/2012
Want. To complain bout security check from shade station....order item submit payment then ask bout small amount for security purpose...my merchant bank said nothing than the submit payment i made...but they still want the small amount...shi* like hell....not recommended for buy above 200£ (read more)
Guest's Comment
Written on: 15/06/2012
Hi,
Thank you for review and I am sorry to hear that you were unhappy about the security check placed on your order. On some international orders, we have to perform random security checks in the interest of customer safety.
We understand your frustration, however customer safety is one of our main priorities hence why security checks are placed on orders.
We sincerely apologise for any inconvenience caused and hope that this will not put you off from ordering with us in the future.
Kindest Regards,
Shade Station Team
Reply to this comment
Shadestation's Comment
Written on: 15/06/2012
Hi,
Thank you for your review and I am sorry to hear that you are unhappy about the security check on your order. On some international orders, we have to place random security checks in the interest of customer safety.
Here at Shade Station, customer safety and satisfaction is one of our main priotities and we understand your frustration with the security check, however we ask that you understand that checks such as this have to be placed from time to time.
We hope that this has not put you off from ordering with us in the future.
Kindest Regards,
Shade Station Team
Reply to this comment
★★★★★
“Fabulous glasses”
Written on: 03/06/2012
Excellent choice of sunglasses. I ordered some Prada which arrived very promptly. Extremely pleased with the glasses, the standard of service and the value for money. Would highly recommend. (read more)
★★★★★
“Fast,Helpful, with price match!”
Written on: 01/06/2012 by Mr.B (0 reviews written)
I ordered a pair of Oakley sunglasses , i had found them cheaper elsewhere but sumitted the details into the pricematch info box and Shadestation agreed to match it, and they were delivered the next day free. (read more)
★★★★★
“Great online shop”
Written on: 30/05/2012 by linz956 (0 reviews written)
I ordered some Chanel sunglasses on shade station. I was a little nervous about buying such an expensive item online, but this company were outstanding throughout. I sent a price match request which was quickly responded to (although they couldn't match the price as the other store was out of stock). I then spoke to a very helpful assistant on the phone who was able to tell me about the variety of lenses that were available with the frame I wanted and the UV protection of the lenses etc. I... (read more)
★★★★★
“Outstanding service!”
Written on: 29/05/2012 by ACHodgson (1 review written)
I ordered some beautiful Bvlgari glasses from shadestation.co.uk. I'd seen these glasses in one store where I live in Japan and the price for the frames alone was far more than I paid here! The glasses arrived in perfect condition, wonderful packaging, all the Bvlgari packaging (right down to the bag!) and even two candies! The quality of the lens and the craftsmanship is exceptional. My husband and I will absolutely be buying from shadestation.co.uk again and again. I can't recommend... (read more)
★★★★★
“Great products great price great service with fast...”
Written on: 25/05/2012 by aledg1
Great products great price great service with fast delivery, would definately come back (read more)
★★★★★
“Excellent Service”
Written on: 25/05/2012 by Vincec79 (1 review written)
I had been trying to find a specific pair of Persol Sunglasses after being previously messed around by two different websites that listed the sunglasses as in stock but in both cases neither had them in stock and neither bothered to even let me know until I contacted them. I found the sunglasses I was after on the Shade Station website which were also slightly cheaper than one of the previous websites I had used, so I decided to contact them to make sure and immediately placed the order... (read more)
★★★★★
“Great Service”
Written on: 25/05/2012
Excellent service ordered 4pm arrived 10am good price Even a nice extra of sweets and an oakley cleaning solution / stick. Would recommend to others. (read more)
★★★★★
“excellent service”
Written on: 25/05/2012 by ftscc
great price, fast delivery, what more do you want! (read more)
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Showing 31 - 40 of 99 Reviews
★★★★★
“Best Online Opticians ”
Written on: 22/05/2012 by Ryan118 (1 review written)
Bought a Tom Ford Marko from Shade Station at a very reasonable price, well, probably one of the lowest price that I could find online. The delivery was free and lighting fast, got it the very next day. Received the item in a very good condition, all the original Tom Ford packaging was included as well as a couple of candies which was lovely. Most importantly the sunglasses received was in perfect condition and scratch-free. Now lets discuss about the customer service when I placed my order... (read more)
★★★★★
“excellent customer service”
Written on: 19/05/2012 by sbegum (1 review written)
Ok, so firstly this site is brilliant! I had been on the hunt for a michael kors watch which was being sold discounted on other online stores (which however werent UK based)so i submitted a price match and ended up saving 20% on the high street price with the peace in mind that the site was UK based. I had emailed them several times about the item and was how quick they replied. probably the best customer service i've ever had online shopping! definitely recommend! (read more)
★★★★★
“Second to none”
Written on: 17/05/2012
The customer service was second to none: really helped me choose my perfect pair of shades.. this process took around 2 weeks of trying stuff on, asking what they recommended, ordering things in from their website and finally I settled on a pair of persols. However, they didn't have the larger size.. in fact nowhere had the larger size (including the safer internet retailers).. but no problems at all for the guys at shade station. They ordered them in on the day and charged me a very... (read more)
★★★★★
“Quick & Easy!”
Written on: 10/05/2012 by puutino (1 review written)
I ordered a Fossil watch for a friends birthday. The price was much more competitive than buying directly off the Fossil website. Finding the watch on the website was easy, as was registering and placing the order. The order was dispatched within hours of ordering, and arrived via City Link the following day, with Free Delivery Excellent, very quick, and a good price! What I didn't like? Nothing! (read more)
★★★★★
“Ordered Ray Bans, great service!”
Written on: 04/05/2012
Hard work trying to find a shop with the Ray Ban sunglasses that I wanted in stock on the high street. Phoned Shadestation to check stock and ordered. Sunglasses arrived as promised, new and perfect! Even the two sweets inside the packaging were great, would recommend Shadestation, superb service! Steve Portsmouth (read more)
★★★★★
“The best destination for glasses!”
Written on: 29/04/2012
They have a huge variety of glasses, great low prices, sales, and super fast delivery even if it is for free.. Plus, you earn discount points every time you shop which you can redeem on your next purchase. There are many different designer glasses and colours, and they inform you about their stock. You can register or shop as a guest, and you also get order tracking. Free next day delivery on orders over 50 pounds (uk only). If you want to return a product they give you full refund plus the... (read more)
★★★★★
“Fantastic value!!! ”
Written on: 17/04/2012 by Danseager88
I bought a watch for my best man, which I think he will love. I was really impressed at the fast delivery and great value for money. After looking on quite a few websites this was the best price by far. Free delivery too which is a bonus! The watch came in the box with the warranty and in perfect brand new condition. Really pleased and would definitely recommend shade station to everyone! (read more)
★★★★★
“Great service!”
Written on: 16/04/2012 by buldozzer (1 review written)
I live in the Republic of Belarus, have hampered economic ties with Europe, most online stores do not work with our country. But shadestation.co.uk works fine! Great prices and product range. Everything comes in time. Buy all the time, I will buy more! (read more)
★★★★★
“Great value and fast delivery ”
Written on: 15/04/2012 by Jayedwards
Located shade station through google and really liked the website and variety of shades available , found the shades o was after which were Oakley inferno hero and a great price too, ordered on the bank holiday weekend Friday and they arrived on the Saturday . Would recommend to anyone (read more)
★★★★★
“Oakley ski goggles”
Written on: 14/04/2012 by philwhite56 (2 reviews written)
Ordered ski goggles from Shade Station after searching for some new goggles. The website was easy to use and soon found the ones I wanted. Ordering was easy and they were dispatched immediately. Received the item within the time stated when I ordered. The Oakley ski goggles were as described and of a high quality. I was kept informed about delivery, but the Post Office tracking system was useless. This is not a fault of Shade Station, but something you need to be aware of when trying to... (read more)
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Showing 41 - 50 of 99 Reviews
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Shadestation's Comment
Written on: 25/07/2012
Hi,
I am sorry to hear that you have had an issue with delivery of your items. We like to keep things as simple as possible with regards to international shipments, so we actually put 2 of your orders in the same parcel. Therefore you should only have actually received one tracking code. I am very sorry for any confusion caused by this.
Royal Mail International guarantees delivery within 25 working days of shipment and we are unable to take anything further with them until this time has elapsed.
Again, please accept my sincerest apologies for any inconvenience or confusion caused and we hope that this will not put you off from ordering with us in the future.
Kindest Regards,
Dan Harris
Shade Station