Have a picture of Hawaiian Tropical Flowers www.hawaiian-tropical-flowers.com?, please send it to us.
| Customer Service | 1.7/10   |
|---|---|
| Quality of website | 2.8/10 |
| Value for Money | 0.3/10 |
| Overall rating | 0.5/10 |
Full review by
Guest.
on 14th Sep 2008
User Rating : 0
Respect :
0
Good Points: NONE
Bad Points: Customer service, I can find no information about delivery or status of order, poor website, email verification
General comments: I ordered a food package for Mother's Day 2008. I waited patiently for an email that said order was being processed, order to be delivered, order has been delivered - but I received nothing. I emailed the company. They said that the order number I had originally received via email from their website was not from their system....however, they had charged me for the items even though they claimed I didn't make an order through their website. Then I received no response/s after that....I simply asked for verification that something had been sent out because I had clearly paid for something (based on my credit card charge) - I have not received a response yet. Worst experience with an internet based company ever I have ever had.
Guest.'s review and ratings | 147 words
Review by
Guest.
on 24th Jul 2008
User Rating : 0
Respect :
0
www.hawaiian-tropical-flowers.com - I wanted to take the time to write to express my utmost disappointment with the orchid blooms I received from this company. I ordered orchids to use them in a bridal show, so it was essential to receive them right before the show. We needed to use them the day they were delivered, so even though they have a satisfaction guarantee a replacement wouldn't have worked.Some of the blooms had a brown sticky film, and were almost wilting. So instead of setting up for ...
Guest.'s full review | 226 words
Review by
Guest.
on 23rd Jul 2008
User Rating : 1
Respect :
0
I would never use this company again! I go to Hawaii every year, and one year I brought back leis for a birthday four days before they had to use them and they were in better condition then the orchids I received for this Bridal Show that was sent two day delivery. I think it's a shame that a business would even send flowers in that quality and condition, especially when your products are a reflection of your business.
Guest.'s full review | 142 words
Review by
kkar6
on 6th Jun 2006
User Rating : 1
Respect :
0
The quality of the flowers from Hawaiian-Tropical-Flowers was very good and delivered on time. Unfortunately, it was not what I ordered so I could not use them.
I have seen other websites where they specify the availability of items, which I think is essential when ordering flowers.
Based on the lack of customer service and not being able to know what item you are ordering, I would not recommend this we site.
kkar6's full review | 135 words
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