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| Value for Money | 5/10  |
|---|---|
| Overall rating | 5/10 |
Full review by
YWcustomer
on 26th Jul 2008
User Rating : 10
Respect :
0
Good Points: Clean water, 95% sewerage instead of 100%, great customer service and burst allowance is great.
Bad Points: None
General comments: I have had the best service ever from Yorkshire Water Services Ltd. I used to be with severn trent and I had a burst and they did nothing for 6 weeks I wasn't on a meter however with YW I am on a meter and I had a burst which made my bill go up to £1105.58 they gave me an allowance and I only paid £84.62. Customer service was excellent and came across friendly.
YWcustomer's review and ratings | 88 words
Review by
jidimite
on 17th Apr 2008
User Rating : 0
Respect :
0
I would like to make you aware of an instance last year when I was unable to pay a bill I owed to Yorkshire Water Services Ltd. I am disabled and had to move to a more suitable home adapted for the disabled. Yorkshire Water sent bailiffs to my old address who because I was not there went to a neighbours home and demanded to know where I had moved to or where I worked.
The bailiffs, although not directly employed by Yorkshire, were very unpleasant to say the least.
Yorkshire Water then used the ...
jidimite's full review | 115 words
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