Allianz are a fantastic (if one does exist) car insurance company and I would have no problem recommending them to friends and family. Having taken comprehensive car insurance with them for the 1st time in 8 years of driving upon which I had my first accident (my fault) I found the claims process to be very quick (3 weeks to conclude in full) and with minimal fuss / hassle involved. I had selected no additional courtesy car on my policy so only had a C. Car for a total of 4 days once my vehicle had been written off (I wanted to clarify this as people have been stating this as a negative point against the company however the policy is very clear on this and so are the staff when you speak with them). It is simple - If you want to guarantee a Courtesy car then you should pay the additional fee (£30 approx) otherwise you get the maximum entitlement of 4 days only which was more than enough for me. The claims process was easy to follow, took around a week to hear back from the claims handler who then came back with a write off confirmation and an offer of settlement against my car. The offer was quite low, but after a bit of market research I was able to negotiate this offer up by almost £1000 (this isn't unique to Allianz - unfortunately it is the way insurance company models work and how they increase the profit margins). The settlement cheque arrived in 2 days and cleared into my account 4 days later - again a swift and easy process. Thoroughly recommend Allianz as an insurance company and the staff are very helpful and happy to help. I must admit this the the first and only insurance company I can and have reviewed to this standard as normally they are all pretty poor. I hope this review helps inform your choice a little better - however please remember that each and every situation will be unique.

This company gave me an amazing price on my policy, on a like for like cover from my previous insurer. I found this using an online comparison tool. I understand that I will be able to amend my policy online using online tools, and they have explained to me that they are principally online based. I understand and am happy with that. I did however speak to them when setting up the policy and they were very friendly polite and helpful and I wasn't on hold for very long. I have seen some other customer reviews of their claims handling processes. I suspect you get what you pay for, although I've had similar experience with other insurance companies anyway.

For me, I benefited from using an independent broker that I can phone if needed, and there are no call centres which is a relief.

Allianz Cornhill will also sort out any car insurance claims should I need to make one.