Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“I pad pro repair”

Written on: 17/09/2016 by 124Garner (1 review written)

This company are incompetent... I sent my I pad pro for repair, it only needed the back replacing, it came back after 7 weeks!!!!It had a smashed screen, which they tried to justify ... I am furious! It looks like an elephant has stamped on it, DO NOT trust this company!!!!… Read Full Review

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★☆☆☆☆

“repair a dell LT give yourself peace of mind, go elsewhere”

Written on: 13/09/2016

From a company seemly professional, to rubbish company in five long weeks. Two day turn around, five weeks later, still don't have my dell laptop after numbers us calls, suffering abuse impudence, and down right ignorance from the companies representative. While he was the pinical of professionalism and the other man being the polar opposite, guess which one was the initial contact with the company! He took the money and had the laptop uplifted, with out difficulty. The knuckle dragging… Read Full Review

Shorooqb41's Comment

Written on: 17/09/2016

I have also had a disastrous experience.... 7 weeks after I sent my I pad pro to them it came back smashed .... customer service was non existant.... lie after lie

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★☆☆☆☆

“Cracked Kindle Screen”

Written on: 02/09/2016 by CPerera (1 review written)

I sent this company my Kindle to get the screen replaced and when it was sent back, which took nearly a week, not the 48 hours as they claim, and also cost a lot more than their original quote, the Kindle did not work properly. I spoke to Amazon and they said it sounded like the screen was fitted incorrectly and was putting too much pressur eon the screen, causing the Kindle to open things randomly and basically act completely haywire. They insist I send it back at my own expense, refusing any… Read Full Review

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★☆☆☆☆

“A bad mistake”

Written on: 18/08/2016 by Drewis14 (1 review written)

I blame myself for not taking the time to review this company. Had I read the reviews, I wouldn't have trusted them with my sons toy phone. They promise a 48 hour turn around which is fanciful in the extreme. They have had my phone for nearly two week and still cannot confirm a delivery date. Their quotation price for the repair has risen three times from £50 to £160 and its still not finished I suspect. I made it clear to them that I had to have my phone back by a certain date and if they… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 10/08/2016 by elliotmay (1 review written)

Whatever you do, do not send your phone to them. It seems like a great offer, £70 for them to collect your phone, repair it and return it to your door all in just 48 hours. After 5 days and £84 later (they forget to mention VAT isn't included in the original price) i finally received my 'repaired' phone only to find that despite the lovely new screen it didn't actually respond to touch along one side of the phone. Upon complaining i was told i must leave a message on their private message… Read Full Review

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★☆☆☆☆

“nokia lumia 650 screen”

Written on: 09/08/2016 by Allen1969 (1 review written)

48hr turn around, I recently sent a nokia Lumia 650 in for a screen repair. Gent on the phone was great took a payments of 17.99 for postage and said the remainder of the quoted 69.99 would be collected upon completion of the repair. The phone was collected the same day amazing so far. After 4 days of no contact I emailed them to be told there was more damage than thought the price would now be 109.99. Discussed by the quote I advised not to repair and return the phone. To which I received… Read Full Review

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★★★★☆

“Screen repair iPad ”

Written on: 01/08/2016

iPad Air 2 glass screen was cracked but the screen still playing it was just getting through and the touch screen started to jump through options! Quote were around £140 but elite phones could repair at £69.99 (Realised later as it was not too clear that VAT will be on top of this price). Easy to deal with fast and efficient phone call sent shipping details and sent by UPS. Then got worried after reading the reviews and everything is up front payment wise but never used before so gave them… Read Full Review

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★☆☆☆☆

“sonny ipod docking not chargeing /playing sound”

Written on: 04/07/2016 by KrishSilva (1 review written)

this company promised the could repair sonny ipod docking station in 4 days and return it to me aaaaaaaaaaa what can I say ipod was deliverd in 1 day confirmed then I don't hear anything for 5 days I got in touch by email using password given to me promises promises but no ipod cant speak to anybody keep being refer to email still no ipod for all I know could be fixed and sold on just received one email saying cant be fixed putting it down to experiance… Read Full Review

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★☆☆☆☆

“gross poor service ”

Written on: 24/06/2016 by CamilleRegan (1 review written)

This company have sent back a mobile phone Sony Experia Z3 compact that they had supposedly fixed for my son. big joke, on opening the package the screen had been cracked. when trying to resolve this issue the admin staff person said it was void as the screen was cracked and that they would not repair it or give a refund. whichever technican repaired the phone, he/she didn't do a very good job because the screen was only fixed at the sides and not the middle, yet they still sent it back? I'm… Read Full Review

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★★★★★

“Good service!”

Written on: 14/06/2016 by WinnerWinnerChickenDinner83 (1 review written)

I sent my ps4 to mobilephoerepairs when it was Damaged and they did a great job, I had it back within 4 days and it works perfectly. Thanks for fixing the hdmi slot :)… Read Full Review

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★☆☆☆☆

“Avoid don't do what I did ”

Written on: 04/06/2016 by Karlien1976 (1 review written)

I had a smashed screen so I sent it for repair to them they seemed to be the cheapest so I went with them. After I sent my phone they would get the screen and fix it. It took 3 months to get the screen lieing constantly saying it was coming and many lies of why it hasn't come and saying it had when it didnt and blocking my call so they didn't have to talk to me so most of it had to be don't by email. Then the phone was fixed they sent it back the quality was so poor my fingers cracked the… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 31/05/2016 by 23Herndon (1 review written)

Why couldn’t I have seen these reviews BEFORE I dealt with this company? I contacted them by phone and was told that it would cost £90 to get my phone’s screen repaired including shipping. I agreed and was asked for my card details and had to pay the deposit of £17.50. Afterwards, I was emailed a shipping label that in small print notified me that there would be an extra 20% VAT added onto the price. This had never been mentioned over the phone and the email was only sent after they had… Read Full Review

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★☆☆☆☆

“Do not use don't do repairs quoted”

Written on: 31/05/2016 by Israel108 (1 review written)

Quoted £360+VAT to replace hard drive, load Windows 10, replace power port & supply. this process started in March now touching June work done so far is the HDD replaced and windows 10 loaded. still in talks regarding the replacement of the power port and supply taking forever, only have email contact this service is unacceptable. DO NOT USE THESE COWWBOYS!!… Read Full Review

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★☆☆☆☆

“Is this a fraudulent company ?”

Written on: 19/05/2016 by iankd (1 review written)

Contacted on the 1st of May collected 4th May. after contacting several times told on the 19th May "beyond economical repair" waited 2 weeks with no communication to be told can't fix it. No one will speak to you, everything must be on line, no explanation given whats wrong, whats the cost why did it take 2 weeks instead of 2 days. Then to add insult to injury told to pay another £9.99 to get the console back. So all in all charged £34.49, took over two weeks and still not repaired or… Read Full Review

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★★★★★

“an excellent company”

Written on: 06/05/2016 by Mrsjean (1 review written)

The company were very helpful, they repaired my iPad in 5 days total including pick up and return. The service was excellent, the repair superb it just looks like new. I would not hesitate to recommend this company … Read Full Review

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★☆☆☆☆

“After getting a quote to replace the faulty power...”

Written on: 17/04/2016 by 166Haynes (1 review written)

After getting a quote to replace the faulty power issue. (£120) They said the screen was smashed during delivery. It happens. (£300-400) However I do not need the screen as I use a projector. They kept insisting on repairing it even though I told them no. After messaging back and forth many times and they realised I was not going to pay them for the over priced job. The cost was back to £120. Then they emailed me again saying there is something wrong with the hard drive which would… Read Full Review

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★☆☆☆☆

“Avoid at all cost and cost you it will! Pensioner...”

Written on: 14/04/2016 by Elaine2604 (1 review written)

Sent phone for repair wouldn't turn on they said they had fixed a new port only worked for a few days then same problem wouldn't charge sent it back at my cost now they are saying my fault I have damaged the port by plugging in the wrong way as if. I am a pensioner and have paid £105.00 in total and still the phone doesn't work very rude after sales insisting my fault when I said I wouldn't pay for the postage to return it said he would keep the phone. Total Rip off merchants. Hundreds and… Read Full Review

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★☆☆☆☆

“Useless and Dishonest”

Written on: 12/04/2016

An inoperative camera on my phone. They charged me for the courier to take it to them and did not deduct this from the final invoice even though they state "we pick up the item for repair using UPS". Furthermore they claim to have replaced the hardware and reloaded the second ft ware but the camera still doesn't work. Please avoid them - give your gadget to a ten year old you may have better luck!… Read Full Review

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★☆☆☆☆

“Save your money”

Written on: 10/03/2016 by GustavoMendoza1979 (1 review written)

I sent my Samsung galaxy 5 phone for repair to this company. They took a month to 'repair' it, charging me £75 to do so. I got it back with the same faults. I contacted them, they said I would have to pay to return it to them and they would consider a free repair . I was not willing to waste more money. I suggest you find a reputable company… Read Full Review

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★☆☆☆☆

“samsung screen repair”

Written on: 02/03/2016

DO NOT USE them! Sent my phone in for repair the collection and return was quick once you had paid your deposit & final invoice. Opened and noticed the screen at the top was lifting I reported this back and they asked me to return at my own cost, if it was found to be a fault of there's they would refund the postage back. They have come back to me asking for £9.99 to return the phone to me as the it is not a fault of THERE repair, they replaced the screen!!! There are a lot of negative Google… Read Full Review

Nettym-S's Comment

Written on: 01/04/2016

Exactly the same has happened to me! It went in for a screen repair (ipad2) and cane back with the corner lifted and now it's completely stopped working. They aren't answering any if my emails and the salesman is washing his hands of it. I hadn't even realised it was initially being sent away for repair- I thought, the salesman was the IT man.

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