Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid at all costs”

Written on: 19/02/2017 by Keylal1960 (1 review written)

Made phone booking for my iPhone charging port. Was given a price of £47.50 fully inclusive, however, when advised it was repaired they had added 20% vat ....... so not fully inclusive. Phone retuned with damaged microphone could not make normal calls. When contacted was told to send back at my expense and they would decide if it was their fault ? and would charge full price for repair if not? It worked perfectly before they had it. Numerous emails no satisfactory response now in the hands of… Read Full Review

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★☆☆☆☆

“Awful liers discusting AVOID!!!!!!!!!”

Written on: 16/02/2017 by Roy192 (1 review written)

Awful !! Experience with this company took my galaxy on a 48hr service.. After two weeks past I asked for my phone back ,they ignored.. They lied on many occasions said it was fixed for Christmas it wasn't.. Said the motherboard was broken it wasn't.. Over six weeks past I lost all faith in the company... Promised me discount but denied the discount and raised the price upon completion.. had to buy another phone.. They still have mine!!!!! DO NOT USE THIS COMPANY ROGUES AND LIERS… Read Full Review

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★★☆☆☆

“Shoddy repair I was the lucky one that got my device back!”

Written on: 25/01/2017 by shelley.reed (2 reviews written)

I as with many other customers were extremely annoyed to find that they added tax on after they had recieved my device despite me asking over the phone more than once if that was the final quote. They then effectively hold your device at ransom until you pay all outstanding monies. My tablet was returned very quickly audit was wrapped well (this is why they have got two stars). Upon opening up the packaging I was disappointed to find that the new screen had excess glue all over it and the… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE! Added extra charges & broke my...”

Written on: 25/01/2017 by Williamssv429 (1 review written)

I was originally quoted £89.99 for my repair, and called up to confirm that this included 'all taxes and fees', which I was told it did. Surprise surprise, they later added VAT. When they received my phone, there was a mystery 'issue' that meant that the assembly needed to be replaced, which would be another £34.99 + VAT. If I didn't pay this, the phone wouldn't work. I coughed up, then when I got my phone back the speakers didn't work. When I called them, they said I'd have to pay £9.99… Read Full Review

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★☆☆☆☆

“Poor Customer Care”

Written on: 25/01/2017 by 1lambretta (1 review written)

This company are the worst I had had to deal with had my phone for well over 5 weeks to replace a cracked screen, after countless calls to this company ( over 20 )with which can take 15 mins to get through, one even put me on hold for 20 mins and forgot , so I had to ring again, was told phone was fixed , so please could I make payment which I did, so patiently waited, for delivery, then I received an email 6 days later asking for £99 on top of the £70 I had already paid plus £17 deposit… Read Full Review

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★☆☆☆☆

“DREADFUL, CROOKED, DISHONEST - DO NOT USE!”

Written on: 14/01/2017 by Brunoq54 (1 review written)

Sent my MacBook Air in to get some keys changed from German to UK, but changed my mind as soon as I sent it after seeing bad reviews. They ignored my legal request to have the computer returned and effectively held it hostage, demanding payment for its return, and eventually did work on it I did not authorise. I finally got my computer back after sending a friend around to pick it up, and it is broken. I am heading to the Apple Store to get it fixed properly now. do not believe the positive… Read Full Review

Tmg88's Comment

Written on: 17/01/2017

Did you have to pay in the end to get your laptop back??? I am in the same situation but refusing to pay. They withheld my laptop for 7 weeks and I specifically said to return it without fixing, now they are asking for £180 as they went ahead to return it anyway. It is barbaric!

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★☆☆☆☆

“PS4 repair!”

Written on: 09/01/2017 by Duncan254 (1 review written)

Such a bunch of liers! I can't believe they ve just taken my PlayStation and kept it with them for almost a year and a half now without getting any contact from them! Definitely they used it as parts! unreliable unprofessional dodgy service.. they make it easy for you to send you item to them. and then they tell you we won't be able to fix it and ask you for a big amount of money as the delivery fees after telling you its not going to work so they can keep it for them!! I will take that way… Read Full Review

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★☆☆☆☆

“6 weeks later and my laptop has still not been returned”

Written on: 07/01/2017

I am extremely upset at myself for not reading the reviews on this site before sending my laptop.  I sent in my laptop for repair on the 23rd Nov 2016, it had a very small issue i.e. my battery was no longer charging and as such I had to leave it plugged in whenever I used it, everything else was working perfectly. I was told it would be fixed within 48hrs. After multiple phone calls and emails my laptop has still not been fixed, I have only endured lies and extremely rude customer service… Read Full Review

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★☆☆☆☆

“USELESS”

Written on: 31/12/2016 by DMGB (1 review written)

Same as all the above, my 3yr old daughter could of done a better job with her craft set. Sony Xperia screen, not glued down on one side at all and now my volume button doesn't work! Cost me £130 for nothing!… Read Full Review

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★☆☆☆☆

“Wow how is this company still going!! do NOT use it...”

Written on: 17/12/2016 by Allen128 (1 review written)

Wow how is this company still going!! do NOT use it repeat do NOT use. Trading standards is looking into these fools… Read Full Review

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★☆☆☆☆

“what a waste of space this company are!!!!!!!!!!!”

Written on: 17/12/2016 by Jamir1972 (1 review written)

this company have had my galaxy S7 for more than 12 weeks, i have tried again to get an update on there DON`T PHONE US SITE WE`LL CONTACT YOU "NOT" but, this now tells me it dose not recognize my Email address or password. is my phone irreparable, has it gone walkabout or have they totally lost the plot with this job. i honestly think i will never find out, what an expensive lesson. to whom ever tried to fix my phone, I hope your Bot seals up and you have to excrete through your nose. Bye… Read Full Review

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★☆☆☆☆

“Lenovo screen repair. Shoddy job for more than quoted”

Written on: 15/12/2016 by Davinq230 (1 review written)

Had small crack in screen of lenovo laptop. Found these guys on a website advertised as Lenovo specialists. Was quoted £99 for screen repair and return within 24 to 48 hours. After 48 hours of sending laptop off was informed there was a delay getting parts, also informed my back light broken ( it was not) and told to pay additional 50 pounds. Laptop arrived a week later, screen fixed but casing now cracked. Have ruined a perfectly good laptop. I can only thank my lucky starts I got it back at… Read Full Review

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★☆☆☆☆

“This company is shocking!”

Written on: 10/12/2016 by SienaMatthews (1 review written)

On 14th November 2016 Elite Phones and Computers collected my Samsung Galaxy note 8 64g tablet by UPS. I was assured that they would be able to replace the motherboard and battery using genuine new Samsung parts. I paid the full amount of £164.90 by Mastercard on 21st November. On the 29th November I received a parcel containing a different device. Mine is easily identified because it was a special order BLACK (with brown trim) model (not usually made available in the UK). It was in… Read Full Review

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★☆☆☆☆

“Repair took 4 weeks when promised 3 days”

Written on: 06/12/2016 by Jordyni267 (1 review written)

Having difficulty finding a local centre where my device could be fixed, I resorted to finding one online. mobilephonerepairing.com offered to fix my device for £100 (£40 more than what others were stating) however, the thing that attracted me to them was their claim of fixing my device in 2-4 days. I contacted them and after reassurance from the individual, on the other end of the line, that the device would be with me within the week, I sent my device of without hesitation. After a month of… Read Full Review

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★☆☆☆☆

“Dodgy”

Written on: 04/11/2016 by BraylenHodges97 (1 review written)

It all looks kosher until you actually get to speak to them. Totally amateur. You can hear the punters at the market in the background. I was silly enough to order. They were incompetent enough to save me. When the UPS van hadn't arrived I amused myself by looking at the reviews. I bailed out immediately… Read Full Review

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★☆☆☆☆

“I pad pro repair”

Written on: 17/09/2016 by 124Garner (1 review written)

This company are incompetent... I sent my I pad pro for repair, it only needed the back replacing, it came back after 7 weeks!!!!It had a smashed screen, which they tried to justify ... I am furious! It looks like an elephant has stamped on it, DO NOT trust this company!!!!… Read Full Review

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★☆☆☆☆

“repair a dell LT give yourself peace of mind, go elsewhere”

Written on: 13/09/2016

From a company seemly professional, to rubbish company in five long weeks. Two day turn around, five weeks later, still don't have my dell laptop after numbers us calls, suffering abuse impudence, and down right ignorance from the companies representative. While he was the pinical of professionalism and the other man being the polar opposite, guess which one was the initial contact with the company! He took the money and had the laptop uplifted, with out difficulty. The knuckle dragging… Read Full Review

Shorooqb41's Comment

Written on: 17/09/2016

I have also had a disastrous experience.... 7 weeks after I sent my I pad pro to them it came back smashed .... customer service was non existant.... lie after lie

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★☆☆☆☆

“Cracked Kindle Screen”

Written on: 02/09/2016 by CPerera (1 review written)

I sent this company my Kindle to get the screen replaced and when it was sent back, which took nearly a week, not the 48 hours as they claim, and also cost a lot more than their original quote, the Kindle did not work properly. I spoke to Amazon and they said it sounded like the screen was fitted incorrectly and was putting too much pressur eon the screen, causing the Kindle to open things randomly and basically act completely haywire. They insist I send it back at my own expense, refusing any… Read Full Review

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★☆☆☆☆

“A bad mistake”

Written on: 18/08/2016 by Drewis14 (1 review written)

I blame myself for not taking the time to review this company. Had I read the reviews, I wouldn't have trusted them with my sons toy phone. They promise a 48 hour turn around which is fanciful in the extreme. They have had my phone for nearly two week and still cannot confirm a delivery date. Their quotation price for the repair has risen three times from £50 to £160 and its still not finished I suspect. I made it clear to them that I had to have my phone back by a certain date and if they… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 10/08/2016 by elliotmay (1 review written)

Whatever you do, do not send your phone to them. It seems like a great offer, £70 for them to collect your phone, repair it and return it to your door all in just 48 hours. After 5 days and £84 later (they forget to mention VAT isn't included in the original price) i finally received my 'repaired' phone only to find that despite the lovely new screen it didn't actually respond to touch along one side of the phone. Upon complaining i was told i must leave a message on their private message… Read Full Review

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