Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

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Latest Reviews

★☆☆☆☆

“Beware they trade under several names”

Written on: 17/06/2015 by Banty007 (1 review written)

WARNING do not use this company. You will be treated like a low life and fed constant lies. They are quick to take your money and then take ages to fix your phone. They used spare parts on my phone that did not work 100% thus causing more problems. When I reported they said I can send the phone back under their warranty....what ever that's worth. Surprise surprise they said it was a new fault and wanted more money! They should be shut down… Read Full Review

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★☆☆☆☆

“A company of rude, awful liars”

Written on: 16/06/2015 by GustavoCox (1 review written)

This is the most incompetent company I have ever used in my life. They first of all lie about how long it will take to repair your phone and then refuse to send it back to you unless you pay fully. I am completely outraged at how I have been treated. They do not reply to emails, calls and a manager is never available. This person is rude, ignorant and an obvious liar. He told me it was my fault for the delay because it was not just a cracked screen when it absolutely was. I cannot… Read Full Review

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★☆☆☆☆

“mobile phone repair”

Written on: 01/06/2015 by Stevenk9 (1 review written)

had a sony with a cracked screen they told me 4 to 7 days 7 weeks later that's right 7 weeks ? they still have the phone now sending it back as they cant do it ? reported them to trading standards there so bad please nobody use them, there rude on the phone wont hear what you got to say just keep making excusses, total rubbish beware… Read Full Review

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★☆☆☆☆

“Appalling quality of repair - avoid”

Written on: 22/05/2015 by nicopolous (1 review written)

Sent my phone with a cracked screen. Returned, but screen touch didn't work properly. Sent back again, and returned with a screen that was so badly fitted it kept popping out of the case. It eventually cracked again, as it was loose, and I was forced (due to circumstance) to get it repaired somewhere local to my office (City of London). Who, incidentally, did a fantastic job ("Mobile Ease", near Liverpool St). I subsequently emailed and called to complain about the level of service… Read Full Review

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★☆☆☆☆

“rubbish - do not trust them”

Written on: 29/04/2015 by 258Hall (1 review written)

they say they are experts. They forced me to wait 10 weeks for a replacement screen on a laptop, when they got it, they couldn't fix it, and maade me wait another 2 weeks. THey told me not to ring, as it would stress the engineer !! AFter 2 weeks, again they said they could not fix it. They would not return it promptly, from the start, when they knew there was no part, and would not expedite getting the same part from somewhere else. ( it had to be their own supplier in china, delivered by a… Read Full Review

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★☆☆☆☆

“DO NOT USE ABSOLUTE COWBOYS”

Written on: 27/03/2015

these jokers had my phone for 10months wanted to charge me 8 times as much as quoted. when you first call you will speak to john he is a very nice man and tells you what you want to hear BE WARNED he is a liar he just wants to get you to send your phones etc so the circus fiasco can begin. next when you eventually get bored of waiting for any communication from them you will ring and speak to jack who is by all accounts a very rude little man and he qill tell you all sorts of stories about why… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 19/02/2015 by Morris233 (1 review written)

I was quoted for a cracked screen for my phone at a cost of £87,50 and was infomed it would take 48 hours - my phone was picked up on the Wednesday by UPS, 4 days later I was informed the price has increased to £137, and when I asked them to return the phone immediately (& NOT to repair it) I havent heard a word back (2 days) and no phone has been returned. I am reporting them to trading standards and Watchdog… Read Full Review

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★☆☆☆☆

“SAME AS EVERY OTHER REVIEW QUOTED FOR CRACKED SCREEN...”

Written on: 13/12/2014 by BrendaStiles (1 review written)

SAME AS EVERY OTHER REVIEW QUOTED FOR CRACKED SCREEN £79.99 INC UPS COURIOR BOTH WAYS THEN IT GOES UP BY £54.00 I SAID NOT TO DO THE REPAIR NOW NOT HEARD FROM THEM ( WATCHDOG NEEDS THIS COMPANY) BEWARE BEWARE BEWARE… Read Full Review

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★★★★☆

“Ok, they did the job and my phone is fixed. ”

Written on: 20/11/2014 by itchy1977 (3 reviews written)

Found them online, as I had cracked my Xperia Z1 screen. Quoted £99.99. Yes VAT isn't included, but that was clear in the price. Paid £17.50 and sent it off. Took about a week in all, but most delay was due to UPS courier being an idiot. The actual final price was £135.00 as they had to repair the whole touch screen. I was very worried as read all these bad reviews before I sent it off, and all their emails and website had quite a few spelling errors which didn't fill me with confidence… Read Full Review

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★☆☆☆☆

“elite phone and computer repairs manchester UK”

Written on: 17/11/2014

Let me start by first describing this "elite phones and computer" set up; from my point of view it is basically no different from the various small mobile phone repair desk/kiosks that have taken over most shopping centres; you know what I mean the small square shaped area marked off by glass cupboards displaying phone cases. I guess many a time we have walked by such set ups and wondered how they can turn a profit selling phone covers and the odd phone repairs but don't be fooled these… Read Full Review

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★☆☆☆☆

“Lesson Learned (darn it!)”

Written on: 14/11/2014

My original email to them stated clearly my cell phone had died on me and I thought it was a power issue. Their original estimate based on that was US$55. I thought that was reasonable and mailed the unit to them. A couple of weeks later I received a "revised" quote of DOUBLE the original estimate!!! The revised estimate included a charge for reflashing the memory, which I think is done by a machine in 10 minutes or less! Bottom line, I think this business is dodgy, and I'm sorry I wasted… Read Full Review

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★☆☆☆☆

“Do not use the firm as it’s not as it seems”

Written on: 19/10/2014 by Richardj69 (1 review written)

Do not use the firm as it’s not as it seems. They hold your phone to ransom and I can't believe I did not research them before sending them my phone. Do not use them unless you want to be ripped off! Their quote is totally misleading as they do not add VAT or delivery and they will not deliver your phone back until you have paid. In my case I had a cracked screen but the phone was still functioning. The screen was repaired but the phone is not working and the backing case is cracked. All in… Read Full Review

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★★☆☆☆

“Daylight robbery ”

Written on: 13/09/2014 by vxSkinner380 (1 review written)

Found elite phones and computers using Google prices seemed very good. So I sent my galaxy s5 for repair for a cracked screen which should cost £150. I then had to pay £17.50 postage. Screen was repaired but sent phone back with half of screen not secured. I then had to pay postage again and then £10 admin charge when they did not complete repairs. This time got phone back with right side not secure and finger print scanner not working. Prices shown have vat added which was not advertised… Read Full Review

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★☆☆☆☆

“WHAT A RIP OFF AVOID THEM LIKE THE PLAGUE”

Written on: 14/08/2014

rang them and was quoted £70 for repair, paid £17.50 delivery to them, then on there web site it said it would cost £150. Put several question on the site asking why it was more with no response from them, rang them they said the repair team did`nt start till 11 o`clock and would reply , which they did`nt. so i put on there site not to repair but to return to me. then they responded saying that they could not repair it and i would have to pay £29.40 for them to return it to me. after a few… Read Full Review

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★☆☆☆☆

“Not recommended”

Written on: 10/08/2014 by KaylahBell (1 review written)

The process was terrible from the start, initially was told a cheaper price then when eventually receiving the laptop it still wasn't repaired. I sent it back again and still had to pay for the pick up and after another two weeks it eventually came back and it's still not working. The initial problem was the hard drive and they said it's been replaced and it's still displaying a problem. Over £140 I have paid and the service has been shocking!… Read Full Review

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★★★★★

“ I am very pleased with it”

Written on: 06/08/2014 by Harpereg1959 (1 review written)

It was just a shame than the initial contact took so long because of some email problems at their side. Otherwise great service, and I am very pleased with it… Read Full Review

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★★★★☆

“I am very pleased with it.”

Written on: 04/08/2014 by Grantham456 (1 review written)

It was just a shame than the initial contact took so long because of some email problems at their side. Otherwise great service, and I am very pleased with it… Read Full Review

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★★★★★

“Highly recommended”

Written on: 31/07/2014 by Emily80 (1 review written)

Fast and very efficient service. Phone collected, repaired and returned to me for less hassle and cost of claiming on house contents insurance. Highly recommended! Thank you to Elite - Phones and computers Services, These guys saved my life… Read Full Review

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★☆☆☆☆

“Do not recommend ”

Written on: 17/07/2014 by mjanik (1 review written)

Horrible experience ! I was quoted £150 for replacing my imac graphics card as they had one in stock so it should be a case of couple of days to get it back, paid a deposit of £25 and the computer was collected by UPS. After 2 days a called to check the status and for my surprise they didn't have the part anymore and and told me to wait so they get it delivered !!! Another 2 days have passed so I called them again and was told the graphics card will cost a little more and I should give… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid”

Written on: 26/06/2014 by cuHarper79 (1 review written)

Don't even think abut using this company. I did and what a great mistake that was. They initially misquoted me by £40, The actual written quote was £59, the telephone quote was £99, and there was no mention VAT which was added on at the end (apart from a clause in very very small print at the bottom of the quote (Font size 3 I would guess). They damaged the casing, wiped the memory and broke the on/ off switch on my Son's Ipod Touch. I have written to them a couple of times but they don't… Read Full Review

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