Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

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Latest Reviews

★☆☆☆☆

“DREADFUL, CROOKED, DISHONEST - DO NOT USE!”

Written on: 14/01/2017 by Brunoq54 (1 review written)

Sent my MacBook Air in to get some keys changed from German to UK, but changed my mind as soon as I sent it after seeing bad reviews. They ignored my legal request to have the computer returned and effectively held it hostage, demanding payment for its return, and eventually did work on it I did not authorise. I finally got my computer back after sending a friend around to pick it up, and it is broken. I am heading to the Apple Store to get it fixed properly now. do not believe the positive… Read Full Review

Tmg88's Comment

Written on: 17/01/2017

Did you have to pay in the end to get your laptop back??? I am in the same situation but refusing to pay. They withheld my laptop for 7 weeks and I specifically said to return it without fixing, now they are asking for £180 as they went ahead to return it anyway. It is barbaric!

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★☆☆☆☆

“PS4 repair!”

Written on: 09/01/2017 by Duncan254 (1 review written)

Such a bunch of liers! I can't believe they ve just taken my PlayStation and kept it with them for almost a year and a half now without getting any contact from them! Definitely they used it as parts! unreliable unprofessional dodgy service.. they make it easy for you to send you item to them. and then they tell you we won't be able to fix it and ask you for a big amount of money as the delivery fees after telling you its not going to work so they can keep it for them!! I will take that way… Read Full Review

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★☆☆☆☆

“6 weeks later and my laptop has still not been returned”

Written on: 07/01/2017

I am extremely upset at myself for not reading the reviews on this site before sending my laptop.  I sent in my laptop for repair on the 23rd Nov 2016, it had a very small issue i.e. my battery was no longer charging and as such I had to leave it plugged in whenever I used it, everything else was working perfectly. I was told it would be fixed within 48hrs. After multiple phone calls and emails my laptop has still not been fixed, I have only endured lies and extremely rude customer service… Read Full Review

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★☆☆☆☆

“USELESS”

Written on: 31/12/2016 by DMGB (1 review written)

Same as all the above, my 3yr old daughter could of done a better job with her craft set. Sony Xperia screen, not glued down on one side at all and now my volume button doesn't work! Cost me £130 for nothing!… Read Full Review

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★☆☆☆☆

“Wow how is this company still going!! do NOT use it...”

Written on: 17/12/2016 by Allen128 (1 review written)

Wow how is this company still going!! do NOT use it repeat do NOT use. Trading standards is looking into these fools… Read Full Review

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★☆☆☆☆

“what a waste of space this company are!!!!!!!!!!!”

Written on: 17/12/2016 by Jamir1972 (1 review written)

this company have had my galaxy S7 for more than 12 weeks, i have tried again to get an update on there DON`T PHONE US SITE WE`LL CONTACT YOU "NOT" but, this now tells me it dose not recognize my Email address or password. is my phone irreparable, has it gone walkabout or have they totally lost the plot with this job. i honestly think i will never find out, what an expensive lesson. to whom ever tried to fix my phone, I hope your Bot seals up and you have to excrete through your nose. Bye… Read Full Review

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★☆☆☆☆

“Lenovo screen repair. Shoddy job for more than quoted”

Written on: 15/12/2016 by Davinq230 (1 review written)

Had small crack in screen of lenovo laptop. Found these guys on a website advertised as Lenovo specialists. Was quoted £99 for screen repair and return within 24 to 48 hours. After 48 hours of sending laptop off was informed there was a delay getting parts, also informed my back light broken ( it was not) and told to pay additional 50 pounds. Laptop arrived a week later, screen fixed but casing now cracked. Have ruined a perfectly good laptop. I can only thank my lucky starts I got it back at… Read Full Review

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★☆☆☆☆

“This company is shocking!”

Written on: 10/12/2016 by SienaMatthews (1 review written)

On 14th November 2016 Elite Phones and Computers collected my Samsung Galaxy note 8 64g tablet by UPS. I was assured that they would be able to replace the motherboard and battery using genuine new Samsung parts. I paid the full amount of £164.90 by Mastercard on 21st November. On the 29th November I received a parcel containing a different device. Mine is easily identified because it was a special order BLACK (with brown trim) model (not usually made available in the UK). It was in… Read Full Review

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★☆☆☆☆

“Repair took 4 weeks when promised 3 days”

Written on: 06/12/2016 by Jordyni267 (1 review written)

Having difficulty finding a local centre where my device could be fixed, I resorted to finding one online. mobilephonerepairing.com offered to fix my device for £100 (£40 more than what others were stating) however, the thing that attracted me to them was their claim of fixing my device in 2-4 days. I contacted them and after reassurance from the individual, on the other end of the line, that the device would be with me within the week, I sent my device of without hesitation. After a month of… Read Full Review

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★☆☆☆☆

“Dodgy”

Written on: 04/11/2016 by BraylenHodges97 (1 review written)

It all looks kosher until you actually get to speak to them. Totally amateur. You can hear the punters at the market in the background. I was silly enough to order. They were incompetent enough to save me. When the UPS van hadn't arrived I amused myself by looking at the reviews. I bailed out immediately… Read Full Review

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★☆☆☆☆

“I pad pro repair”

Written on: 17/09/2016 by 124Garner (1 review written)

This company are incompetent... I sent my I pad pro for repair, it only needed the back replacing, it came back after 7 weeks!!!!It had a smashed screen, which they tried to justify ... I am furious! It looks like an elephant has stamped on it, DO NOT trust this company!!!!… Read Full Review

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★☆☆☆☆

“repair a dell LT give yourself peace of mind, go elsewhere”

Written on: 13/09/2016

From a company seemly professional, to rubbish company in five long weeks. Two day turn around, five weeks later, still don't have my dell laptop after numbers us calls, suffering abuse impudence, and down right ignorance from the companies representative. While he was the pinical of professionalism and the other man being the polar opposite, guess which one was the initial contact with the company! He took the money and had the laptop uplifted, with out difficulty. The knuckle dragging… Read Full Review

Shorooqb41's Comment

Written on: 17/09/2016

I have also had a disastrous experience.... 7 weeks after I sent my I pad pro to them it came back smashed .... customer service was non existant.... lie after lie

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★☆☆☆☆

“Cracked Kindle Screen”

Written on: 02/09/2016 by CPerera (1 review written)

I sent this company my Kindle to get the screen replaced and when it was sent back, which took nearly a week, not the 48 hours as they claim, and also cost a lot more than their original quote, the Kindle did not work properly. I spoke to Amazon and they said it sounded like the screen was fitted incorrectly and was putting too much pressur eon the screen, causing the Kindle to open things randomly and basically act completely haywire. They insist I send it back at my own expense, refusing any… Read Full Review

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★☆☆☆☆

“A bad mistake”

Written on: 18/08/2016 by Drewis14 (1 review written)

I blame myself for not taking the time to review this company. Had I read the reviews, I wouldn't have trusted them with my sons toy phone. They promise a 48 hour turn around which is fanciful in the extreme. They have had my phone for nearly two week and still cannot confirm a delivery date. Their quotation price for the repair has risen three times from £50 to £160 and its still not finished I suspect. I made it clear to them that I had to have my phone back by a certain date and if they… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 10/08/2016 by elliotmay (1 review written)

Whatever you do, do not send your phone to them. It seems like a great offer, £70 for them to collect your phone, repair it and return it to your door all in just 48 hours. After 5 days and £84 later (they forget to mention VAT isn't included in the original price) i finally received my 'repaired' phone only to find that despite the lovely new screen it didn't actually respond to touch along one side of the phone. Upon complaining i was told i must leave a message on their private message… Read Full Review

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★☆☆☆☆

“nokia lumia 650 screen”

Written on: 09/08/2016 by Allen1969 (1 review written)

48hr turn around, I recently sent a nokia Lumia 650 in for a screen repair. Gent on the phone was great took a payments of 17.99 for postage and said the remainder of the quoted 69.99 would be collected upon completion of the repair. The phone was collected the same day amazing so far. After 4 days of no contact I emailed them to be told there was more damage than thought the price would now be 109.99. Discussed by the quote I advised not to repair and return the phone. To which I received… Read Full Review

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★★★★☆

“Screen repair iPad ”

Written on: 01/08/2016

iPad Air 2 glass screen was cracked but the screen still playing it was just getting through and the touch screen started to jump through options! Quote were around £140 but elite phones could repair at £69.99 (Realised later as it was not too clear that VAT will be on top of this price). Easy to deal with fast and efficient phone call sent shipping details and sent by UPS. Then got worried after reading the reviews and everything is up front payment wise but never used before so gave them… Read Full Review

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★☆☆☆☆

“sonny ipod docking not chargeing /playing sound”

Written on: 04/07/2016 by KrishSilva (1 review written)

this company promised the could repair sonny ipod docking station in 4 days and return it to me aaaaaaaaaaa what can I say ipod was deliverd in 1 day confirmed then I don't hear anything for 5 days I got in touch by email using password given to me promises promises but no ipod cant speak to anybody keep being refer to email still no ipod for all I know could be fixed and sold on just received one email saying cant be fixed putting it down to experiance… Read Full Review

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★☆☆☆☆

“gross poor service ”

Written on: 24/06/2016 by CamilleRegan (1 review written)

This company have sent back a mobile phone Sony Experia Z3 compact that they had supposedly fixed for my son. big joke, on opening the package the screen had been cracked. when trying to resolve this issue the admin staff person said it was void as the screen was cracked and that they would not repair it or give a refund. whichever technican repaired the phone, he/she didn't do a very good job because the screen was only fixed at the sides and not the middle, yet they still sent it back? I'm… Read Full Review

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★★★★★

“Good service!”

Written on: 14/06/2016 by WinnerWinnerChickenDinner83 (1 review written)

I sent my ps4 to mobilephoerepairs when it was Damaged and they did a great job, I had it back within 4 days and it works perfectly. Thanks for fixing the hdmi slot :)… Read Full Review

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