Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

Click here if this is your business
★★☆☆☆
1.8 / 5
34
24% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Mobile Phone Repairs www.mobilephonerepairs.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“EPAC Victims Support”

Written on: 30/08/2015 by davidraymondsouthall (1 review written)

Started a facebook group to coordinate resistance against these people go on facebook and search for 'EPAC Victims Support' as I do not think this review will be posted if I include the URL BASICALLY AVOID if you value your device and money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID”

Written on: 26/08/2015 by WilliamGregory199 (1 review written)

Wish I could give zero stars. Terrible company, ive phoned citizens advice and im reporting them to trading standards as well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 25/08/2015

DO NOT USE this company. You have been warned. Sent mini iPad with cracked screen. Price nearly double quoted as VAT was added and told me the outer casing was bent so more money and if I didn't pay I could see problems. One simple cracked screen cost GBP112.50. When received the glass was slightly sliding around in the casing and hey presto, it has cracked again. Job incomplete, expensive and money down the drain. Will go to Apple and pay again but have a proper job done. Can't see… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“As Bad as other reviews suggest AVOID!!”

Written on: 13/08/2015 by Griff1954 (1 review written)

Phoned up and paid my £17.50 deposit but just before wrapping my Ipad to post it off a sixth sense made me check the on-line reviews. Very unhappy about the number of complaints and the staggering similarity of the issues mentioned I phoned them back within 10 minutes and told them to cancel my booking and refund my money.The deposit is non refundable. You can't have it back" I tried to raise a disputed transaction with my bank but they didn't want to know and referred me to trading standards… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rosalie4646's Response to Griff1954's Review

Written on: 17/08/2015

A similar thing has just happened to me. i paid the 17.50 and then checked the online reviews. Should have done it first of course!! Within 5 minutes I called them to say I had changed my mind and could they refund the deposit. they said no as they had already organised the UPS collection etc etc. I said that Asia (the lady I spoke to) had advised me that I would get a link to UPS where I would have to complete my details for collection and so the collection wouldnt have already been booked. The man I spoke to has promised to et back to me - we'll see what his response is.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 08/08/2015 by BigBoyChris (1 review written)

Waited 6 weeks for phone to be repaired, they said 2 days, had to pay £20 extra over quote for new screen. when i got the phone back screen was so dim could only see it in a dark room. When i complained they said i had to pay the postage to send it back to them and pay even more money for them to fix it again, AVOID, AVOID, AVOID, reported to trading standards… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“dont recomend”

Written on: 08/08/2015 by HeatherO'Donnell289 (1 review written)

its a joke company. i gave them the phone to fix and they fixed not the part it was broken and want to charge me for this. they finally fix all issues for the same money but when i received the phone after 2 weeks it wasn't done with the genuine parts so they kept my good original part and the screen is not sticking to the phone plus there is a glue in the corners so the screen protector don't want to stick to it. another think is that they want to charge me for a sending the phone on the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“took 50 days to get my mobile back, they havent fixed...”

Written on: 24/07/2015 by 168Dempsey (1 review written)

took 50 days to get my mobile back, they havent fixed it, just broken it more, paid £150 to have my mobile broken and feel like my arm has been lost for 50 days. DO NOT USE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bad is not strong enough, stay clear”

Written on: 15/07/2015 by strudy (1 review written)

I called them on the Tuesday phone collected on the wednesday, off to a good start so i thought, they informed me on the Thursday that the phone was ready, so i paid the balance and phone was meant to be here on the friday, No phone by 3pm so i called them and they had stated to me that no payment was received and could i send them a screenshot of my statement,i was then promised that my phone would arrive by special delivery on the saturday, i then called them again at 4.40 pm to confirm that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE”

Written on: 14/07/2015

DO NOT Use this company. After having my iPod for over 4 month ( having lost is it there workshop) I received the iPod back UN-repaired with the headphone jacking point and on/off button missing the cover is loos, its basically totally unusable now plus I had to pay delivery both ways.. They never return calls and when you do get to speak to someone they are very cocky on the phone. Please do not use this company … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Complete waste of time and money”

Written on: 08/07/2015 by Sadie23 (1 review written)

This company is worthless to contact. They promise a lot, like we will take your phone from your home bla bla. After payment it took me 2 weeks to get my phone to their office. Surprisingly I carried my phone to UPS point, even though so called John promised 1000times that UPS will be collecting it from my home. Anyway this is not end of story, after they received my phone they kept silent for ages. When I called them several times and emailed them they said they cant fix it and I have to pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware they trade under several names”

Written on: 17/06/2015 by Banty007 (1 review written)

WARNING do not use this company. You will be treated like a low life and fed constant lies. They are quick to take your money and then take ages to fix your phone. They used spare parts on my phone that did not work 100% thus causing more problems. When I reported they said I can send the phone back under their warranty....what ever that's worth. Surprise surprise they said it was a new fault and wanted more money! They should be shut down… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A company of rude, awful liars”

Written on: 16/06/2015 by GustavoCox (1 review written)

This is the most incompetent company I have ever used in my life. They first of all lie about how long it will take to repair your phone and then refuse to send it back to you unless you pay fully. I am completely outraged at how I have been treated. They do not reply to emails, calls and a manager is never available. This person is rude, ignorant and an obvious liar. He told me it was my fault for the delay because it was not just a cracked screen when it absolutely was. I cannot… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“mobile phone repair”

Written on: 01/06/2015 by Stevenk9 (1 review written)

had a sony with a cracked screen they told me 4 to 7 days 7 weeks later that's right 7 weeks ? they still have the phone now sending it back as they cant do it ? reported them to trading standards there so bad please nobody use them, there rude on the phone wont hear what you got to say just keep making excusses, total rubbish beware… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling quality of repair - avoid”

Written on: 22/05/2015 by nicopolous (1 review written)

Sent my phone with a cracked screen. Returned, but screen touch didn't work properly. Sent back again, and returned with a screen that was so badly fitted it kept popping out of the case. It eventually cracked again, as it was loose, and I was forced (due to circumstance) to get it repaired somewhere local to my office (City of London). Who, incidentally, did a fantastic job ("Mobile Ease", near Liverpool St). I subsequently emailed and called to complain about the level of service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rubbish - do not trust them”

Written on: 29/04/2015 by 258Hall (1 review written)

they say they are experts. They forced me to wait 10 weeks for a replacement screen on a laptop, when they got it, they couldn't fix it, and maade me wait another 2 weeks. THey told me not to ring, as it would stress the engineer !! AFter 2 weeks, again they said they could not fix it. They would not return it promptly, from the start, when they knew there was no part, and would not expedite getting the same part from somewhere else. ( it had to be their own supplier in china, delivered by a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE ABSOLUTE COWBOYS”

Written on: 27/03/2015

these jokers had my phone for 10months wanted to charge me 8 times as much as quoted. when you first call you will speak to john he is a very nice man and tells you what you want to hear BE WARNED he is a liar he just wants to get you to send your phones etc so the circus fiasco can begin. next when you eventually get bored of waiting for any communication from them you will ring and speak to jack who is by all accounts a very rude little man and he qill tell you all sorts of stories about why… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 19/02/2015 by Morris233 (1 review written)

I was quoted for a cracked screen for my phone at a cost of £87,50 and was infomed it would take 48 hours - my phone was picked up on the Wednesday by UPS, 4 days later I was informed the price has increased to £137, and when I asked them to return the phone immediately (& NOT to repair it) I havent heard a word back (2 days) and no phone has been returned. I am reporting them to trading standards and Watchdog… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“SAME AS EVERY OTHER REVIEW QUOTED FOR CRACKED SCREEN...”

Written on: 13/12/2014 by BrendaStiles (1 review written)

SAME AS EVERY OTHER REVIEW QUOTED FOR CRACKED SCREEN £79.99 INC UPS COURIOR BOTH WAYS THEN IT GOES UP BY £54.00 I SAID NOT TO DO THE REPAIR NOW NOT HEARD FROM THEM ( WATCHDOG NEEDS THIS COMPANY) BEWARE BEWARE BEWARE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Ok, they did the job and my phone is fixed. ”

Written on: 20/11/2014 by itchy1977 (3 reviews written)

Found them online, as I had cracked my Xperia Z1 screen. Quoted £99.99. Yes VAT isn't included, but that was clear in the price. Paid £17.50 and sent it off. Took about a week in all, but most delay was due to UPS courier being an idiot. The actual final price was £135.00 as they had to repair the whole touch screen. I was very worried as read all these bad reviews before I sent it off, and all their emails and website had quite a few spelling errors which didn't fill me with confidence… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“elite phone and computer repairs manchester UK”

Written on: 17/11/2014

Let me start by first describing this "elite phones and computer" set up; from my point of view it is basically no different from the various small mobile phone repair desk/kiosks that have taken over most shopping centres; you know what I mean the small square shaped area marked off by glass cupboards displaying phone cases. I guess many a time we have walked by such set ups and wondered how they can turn a profit selling phone covers and the odd phone repairs but don't be fooled these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview