Mobile Phone Repairs Reviews - www.mobilephonerepairs.co.uk

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“After getting a quote to replace the faulty power...”

Written on: 17/04/2016 by 166Haynes (1 review written)

After getting a quote to replace the faulty power issue. (£120) They said the screen was smashed during delivery. It happens. (£300-400) However I do not need the screen as I use a projector. They kept insisting on repairing it even though I told them no. After messaging back and forth many times and they realised I was not going to pay them for the over priced job. The cost was back to £120. Then they emailed me again saying there is something wrong with the hard drive which would… Read Full Review

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★☆☆☆☆

“Avoid at all cost and cost you it will! Pensioner...”

Written on: 14/04/2016 by Elaine2604 (1 review written)

Sent phone for repair wouldn't turn on they said they had fixed a new port only worked for a few days then same problem wouldn't charge sent it back at my cost now they are saying my fault I have damaged the port by plugging in the wrong way as if. I am a pensioner and have paid £105.00 in total and still the phone doesn't work very rude after sales insisting my fault when I said I wouldn't pay for the postage to return it said he would keep the phone. Total Rip off merchants. Hundreds and… Read Full Review

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★☆☆☆☆

“Useless and Dishonest”

Written on: 12/04/2016

An inoperative camera on my phone. They charged me for the courier to take it to them and did not deduct this from the final invoice even though they state "we pick up the item for repair using UPS". Furthermore they claim to have replaced the hardware and reloaded the second ft ware but the camera still doesn't work. Please avoid them - give your gadget to a ten year old you may have better luck!… Read Full Review

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★☆☆☆☆

“Save your money”

Written on: 10/03/2016 by GustavoMendoza1979 (1 review written)

I sent my Samsung galaxy 5 phone for repair to this company. They took a month to 'repair' it, charging me £75 to do so. I got it back with the same faults. I contacted them, they said I would have to pay to return it to them and they would consider a free repair . I was not willing to waste more money. I suggest you find a reputable company… Read Full Review

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★☆☆☆☆

“samsung screen repair”

Written on: 02/03/2016

DO NOT USE them! Sent my phone in for repair the collection and return was quick once you had paid your deposit & final invoice. Opened and noticed the screen at the top was lifting I reported this back and they asked me to return at my own cost, if it was found to be a fault of there's they would refund the postage back. They have come back to me asking for £9.99 to return the phone to me as the it is not a fault of THERE repair, they replaced the screen!!! There are a lot of negative Google… Read Full Review

Nettym-S's Comment

Written on: 01/04/2016

Exactly the same has happened to me! It went in for a screen repair (ipad2) and cane back with the corner lifted and now it's completely stopped working. They aren't answering any if my emails and the salesman is washing his hands of it. I hadn't even realised it was initially being sent away for repair- I thought, the salesman was the IT man.

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★☆☆☆☆

“AVOID”

Written on: 26/02/2016 by Lassie71 (1 review written)

Well where do i start? 1. The positive reviews are fake and written by the company so cannot be trusted. 2. They do not actually repair devices but actually damage them further while you pay for the privilege. 3. They also find extra work that needs doing to bump the cost up and when you tell them not to repair it they tell you its already been done. 4. They dont deduct the deposit you pay and claim there is no proof of you paying it. 5. There is a ruling against them by the asa. 6… Read Full Review

Elaine2604's Response to Lassie71's Review

Written on: 14/04/2016

Totally agree happened to me paid £105.00 and phone still not working said I've damaged it.

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★☆☆☆☆

“DO NOT USE! ”

Written on: 26/02/2016 by Alisson470 (1 review written)

I sent my MacBook Pro to have the graphics card replaced. I had to chase for info. They said they had repaired it and charged me 130 pounds. When I've received it back the laptop has exactly the same issue as before. They will not refund and expect me to send it back for repair, not a chance. I was foolish to not have checked reviews. Please save yourself the pain! AVOID AVOID AVOID!!!!… Read Full Review

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★★★★★

“PS4 REPAIR ”

Written on: 25/02/2016 by lsc67 (1 review written)

Very happy with quote and arrangements for picking up my Ps4.kept in touch with how the progress of ps4 repair was going. Was contacted when repair was complete.Took only five days very happy with service and turn around.Would recommend mobilephonerepairing.co.uk for any other repair i might need in the future… Read Full Review

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★☆☆☆☆

“WORST EXPERIENCE Xperia Z1 replacement screen ”

Written on: 22/02/2016 by relle69 (1 review written)

Quoted 79.99 for screen repair total cost 125.99 not including money i have to pay to send phone back to them from their inadequate & incompetent so called repair. When they sent my phone back it was missing the sim tray to start off with, then noticed the back was coming off, unable to put sim in as card & tray slipped out of place, now screen is starting to come out which has resulted in a crack on the top right side of my screen. They charged me 25 for a frame that is in worse state than… Read Full Review

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★☆☆☆☆

“Worst experience in my life ”

Written on: 20/02/2016

Don't use them at all plz. they took more than three months just to replace screen, Worst service they were giving me the same excuse for three months, (They don't have particular part), They trap you, Never refer to any one… Read Full Review

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★☆☆☆☆

“I would give zero if I could. Avoid this place like...”

Written on: 29/01/2016 by FinnLake (1 review written)

I would give zero if I could. Avoid this place like the plague you pay a deposit and they take your item and then you never hear from them again. They don't reply to emails and don't answer the phone… Read Full Review

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★☆☆☆☆

“I was held to ransom”

Written on: 26/01/2016 by DavidinUK (1 review written)

My Macbook USB port was damaged, and it was too old for Apple to fix, so I thought mobilephonerepairing would help... and they said they could. But it was all false!! "Elite" is anything but elite! They UPS pick-up'd my laptop, after a few weeks of them having my laptop I was sent my account login details to check it's progress (this took a few calls and emails to get logged on!) Then i messaged them through my online Elite account, and had no response. Phone calls just either didn't get… Read Full Review

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★☆☆☆☆

“Make sure you read the poor reviews I wish I had! Do...”

Written on: 14/01/2016 by AmirQ (1 review written)

Make sure you read the poor reviews> I wish I had! Do not use them. They should not be allowed to remain in business. Poor quality repair and item returned in worse condition than sent… Read Full Review

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★☆☆☆☆

“dreadful ”

Written on: 05/01/2016 by ksMcClellan269 (1 review written)

Quote 69.99 for a screen repair, ended up after two weeks being told it would £164. Promised 24 hours to repair it which is not even close. Cost me a total of £27.99 to get my phone back which was returned in a worst state than it was sent. They are total rip off merchants… Read Full Review

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★☆☆☆☆

“Rip Off! They need to be stopped”

Written on: 10/12/2015

I was stupid and read the reviews AFTER I had booked a service. I cancelled with-in 5 minutes but they still took a deposit from my account and REFUSE to refund. This is not legal under consumer law! Spread the word on social media people, this company really need to be stopped from ripping off any more people!… Read Full Review

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★★☆☆☆

“Slow, not a local shop as advertised”

Written on: 26/11/2015 by 123rhs456 (1 review written)

Computer failed, could not be booted up at all. I thought it was going to a local shop but it turned out the PC had to be collected and sent up North somewhere. I needed a bar code label which of course I couldn't print off because I had no PC! This had to be sent on by an external agency. Finally collected after several days and finally fixed and returned but it all took too long and the expense of sending the item elsewhere by courier made the whole job far too long and expensive. If the… Read Full Review

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★☆☆☆☆

“AVOID THESE CRIMINALS”

Written on: 08/11/2015

I sent my phone off to have the screen replaced. A few months down the line and a) they put the wrong screen on b) they broke the device in myriad other ways c) they cracked the new screen they put on d) they hid the true cost by excluding VAT also tried to add more charges every time they broke the device. I've given up on ever getting my original £450 smart phone working again, they've basically destroyed the thing. They have 600 complaints lodged with Trading Standards about them. They… Read Full Review

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★☆☆☆☆

“It all sounded great! Xbox one software issue. Quoted...”

Written on: 01/11/2015 by DaytonO'Neal (1 review written)

It all sounded great! Xbox one software issue. Quoted price £67.50. Sent away. Paid deposit. Instant message saying it was hardware issue. Quoted £150. Asked me if I still wanted it fixed. Said no. Xbox would give new console £90. Specifically said to return Xbox. Instead they completely ignored my answer. Fixed the Xbox and demanded £150!! Totally wrong anyway u look at it. Would not return Xbox. After lots of messaging quoted £90. Still refused. Quoted £67.50 plus vat= ££81. Plus… Read Full Review

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★☆☆☆☆

“Smashed my phone, charged me to return it and said...”

Written on: 26/10/2015 by G_Packer (1 review written)

I sent in my phone with a broken screen. I was told it was unfixable and had to pay extra to have it returned. When it was returned it was unbelievably smashed. Someone appeared to have used a screwdriver to open the casing from the side and slipped and bent the casing and utterly smashed the screen. They are maintaining the line that it was this bad when it arrived. I am going to have to take them to small claims court which is a pain in the neck… Read Full Review

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★☆☆☆☆

“Don't go near this bunch”

Written on: 22/10/2015 by Bellhv29 (1 review written)

Just do yourself a massive favour and do not do "business" with them. Google them to see the real story but beware - they write their own reviews online full of glowing, badly written, praise. Your valuable electronic goods will need "a more complex repair than first quoted", then it will be "unrepairable", then, as you pay for it to be returned a miracle fix will be done...and your item will be held 'hostage'. Avoid! Look out for them on Watchdog soon… Read Full Review

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