Optus Reviews

Watch this item
1.3 stars
Average rating for this product is: 1.3 out of 5

From 2 ratings and 4 reviews

Thumb down 0% of users recommend this product

Best Price: £FREE !

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Optus

  • Signal Coverage3.5 stars
  • Customer Service0.4 stars
  • Value for Money1.9 stars
  • Reviewer Ratings0.6 stars
  • Overall Rating1.4 stars

Compare Prices for Optus Mobile Phone Network

Compare all prices

4 Reviews For Optus

  • Guest 29th Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I bought a HTC Dream with Optus on a 2 year contract that runs on the new Android OS. Aside from the frequent drop outs with specific Google features on the phone that Optus are still trying to fix, their customer service and support of the phone is so bad I will never be using any of their services again.

    They have now taken over 5 months to release the new update for the Android platform and further more deny all Optus customers access to paid applications on the Android Market. This makes the phone extremely out of date in regards to any other Android phone and Optus, despite having numerous people complain to them about the lack of support, have done nothing.

    To add to this, their customer support all but knows nothing about the phone or Android itself even though they sell it and often blames other companies such as HTC or Google when it is only an Optus related issue. They also have in many cases "recommended" things that would actually void your warranty with HTC if you followed their instructions.

    If you want an Android phone, or a billing system that make even a little bit of sense, don't choose Optus.

  • smokyd Rank: Lance Corporal 6th Dec 2008

    Reviewer rating: 0.5 stars


    smokyd's review has yet to be rated - Be the first!
    Report this review


    I bought an iphone on a 2 year contract with them as a new customer. 12 days later my iphone broke. I took it back to the shop to be told (after an hour of fiddling with it) that it was indeed broken and they would send it for repair. I told them they must replace the phone as they have sold me something that doesn't work. They claimed to have no replacement iphones and had the cheek to ask me if I had a spare old phone at home that I could make do with while it was fixed! After twenty minutes o ...

  • Guest 22nd Oct 2008

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    On 16 September 2008 I agreed to transfer from Telstra to Optus on their $99 Fusion Plus Plan. My home phone was transferred OK and there were no real problems with setting up my broadband connection. However for various (and what appear to be insignificant reasons) I am still waiting on 21/10 for delivery of my new mobile phone. It was initially promised for delivery on18/9. When it didnt turn up I queried why not. Many apologies and delivery was promised for 19/9. Again it was not delivered. ...

  • Guest 29th Apr 2008

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Optus is a terrible company in my experince.
    1. My phone broke on the last day of the warranty (funny about that) and I took it in. They kept it for two weeks before sending it off to the repair centre- it was out of warranty by that time. So for 3 months there was much trouble- getting an out of warranty authorization e.t.c. Eventually I got it back only to find that it hadn't been fixed. Am now in process of getting it fixed myself.

    2.I was on a prepaid plan where you get calls to other nomin ...