Car World Car Supermarket, Peterborough, Cambridgeshire Reviews

Click here if this is your business
★★★★☆
3.6 / 5
67% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Media Gallery for Car World Car Supermarket, Peterborough, Cambridgeshire

Car World Car Supermarket, Peterborough, Cambridgeshire
Car World Car Supermarket, Peterborough, Cambridgeshire

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“GREATT SERVICE”

Written on: 24/08/2014 by Sloane1959 (1 review written)

Pleasant, Courteous staff. Car well prepared, on time with all paper work ready to go. No "hard-sell", but all questions answered. I found great service and first rate. Within five days of expressing interest in the car, it was parked in my drive. This is the 4th new car I have purchased, and far and away the easiest. Any more such purchases will certainly be this way. thanks chaps,great service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“absolute time waste”

Written on: 23/08/2014 by lovebmw (1 review written)

Booked an appointment here to view a car the sales adviser on my arrival told me the car was sold! waste my time driving over there! not helpful at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Car World once good now awful!”

Written on: 11/08/2014

I have bought 3 cars from car world, the first 2 were fine, good service, generally happy. The last one not so good. I turned up to test drive a BMW, 2 miles down the road it overheated badly and I was lucky to get back to the showroom. Needless to say I did not buy it, instead I bought a VW Golf that caught my eye as I walked around the lot. I was generally quite pleased with it but just over 3 months later, having just started my own business and driving long distances I wanted something… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just dreadful service”

Written on: 09/07/2014 by Middletonrp461 (1 review written)

We purchased a car from here with an oil leak we were told had been fixed, claimed it on the warranty, which only covers £1000, not worth much on a £7K car. All the tyres were replaced at purchase, cheap yes, badly fitted all leaked air no sealant had been used in fitting. The sales staff told lies mislead us, were generally uninterested. The sales manager told us that they would have fixed the problems when we complained but we had little confidence in them so took the car to a proper… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Zed the Service Manager and team are fab ”

Written on: 04/07/2014 by Braedenn1991 (1 review written)

I bought my car, last year. Beautiful car. Staff were attentive, open and honest. I've since had the car serviced and my first MOT was today. Everytime I have visited the Showroom I've had excellent Customer Service and would recommend anyone looking for a car to try them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“If I could give them 0 Stars I would. ”

Written on: 20/06/2014 by Camrenq317 (1 review written)

This company does not deserve anybody's money. If your reading this then honestly, do not waste your time with them. They refuse to be held accountable to a car which was sold with problems, after months of arguments, they are still refusing to pay for the work which is necessary. I am so disappointed, I love the car and the way it drives, but the issue with the car puts a huge dampener on it. The continuing problems with Car World Peterborough are not at all acceptable. The customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Awesome car , awesome service !!!!”

Written on: 19/06/2014 by jonhnothinghale (1 review written)

Sales team very cheerful and helpful, they answered all of my questions with ease. The service team equally brilliant , i was concerned because there was a fault with my car but they solved the problem strait away . … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“your in safe hands ”

Written on: 19/06/2014 by alijim (1 review written)

In the last 3 years, I've bought two cars for myself and now looking to buy my third and I've been involved in another three buys for friends and family. All cars have been purchased from carworld the aftercare service is second to none I can safely say, it is hard to find a better car supermarket where you get personal service every time … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“We bought a Vauxhall Insignia from these pirates this...”

Written on: 09/06/2014 by Muskieman (1 review written)

We bought a Vauxhall Insignia from these pirates this year. I should have walked away when I found the brake fluid reservoir had no cap on it despite having been "checked". The car had also been mot'd in house and was given a clean bill of health with, apparently, nothing requiring any attention. The Salesman was very polite and helpful as they are when they are after your cash. We had the car a total of 17,yes 17,days when the slave cylinder decided to fail. The RAC man also informed me at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“STAY WELL AWAY”

Written on: 16/01/2014 by jenningssinclair (1 review written)

STAY WELL AWAY Your part ex will be worthless here and they are good at taking it off you, the cars they sell all have major defects from ripped seats to engine faults, some cars are unsafe for road use and have been MOT passed by an idiot or mate ready to lose his licence. Any cars that are totally on their last legs i.e. scrap, are pushed to Direct Cars, so don't buy from their either. You will find that the 3 month warranty isn't worth the paper it is written on and doesn't cover… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“HELD TO RANSOM”

Written on: 12/11/2013

Purchased a car from this garage what an awful awful experience. We agreed a deal over the phone following inspections and paid a 500 pound deposit. Drove the 3 hour drive to the garage , salesman came out inspected our car agreed was in good condition and gave us the value agreed upon..took there car out came back agreed deal paid for car swapped log books receipts etc, then was told had to see there business manager as that's how they do things, basically trying to be sold an extended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mazdacx7Mark's Comment

Written on: 06/12/2013

I asked them for proof of the failed part as I didn't believe the abs pump was faulty as the car had recently passed mot and had full service, I've still not received any proof from them.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mazdacx7Mark's Comment

Written on: 07/12/2013

Just saw my part ex on there site told me was only worth 3000 yet it's advertised already for 4690

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★☆☆☆

“What a cock-up!”

Written on: 03/11/2013 by dbirder (1 review written)

After looking at the cars we liked, we decided on one, took it for a drive and paid a deposit for it. My wife went back a few days later to pay the balance and that is when the problems started. She was paying by a swipe card (not that unusual), was told that a 3% charge would be made for this ! On swiping the card and asking her to sign when authorised ran out of paper in the PDQ , how ridiculous and incompetent not knowing when it will run out. She drove away in nice Toyota and after a couple… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible After Service. Dodgy Cars”

Written on: 15/08/2013

I bought a Mazda 6 from Car World and had problems with the keys from the start. I took the car back 4 times and I was advised that they wouldn't repair the spare key as it wasn't under warranty and they failed to repair the main key which got worse over time, they refused to replace the key. We now have a car that has immobilized itself and the Mazda main dealer doesn't know how to repair it. I have spoken to other people that have also had problems with their cars that were bought at this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My husband and I recently bought a Mitsubishi Shogun...”

Written on: 31/05/2013

My husband and I recently bought a Mitsubishi Shogun from Carworld in Peterborough. After seeing the Shogun online we decided it was worth driving from Colchester to Peterborough. I orginally spoke to the advisor on the phone, right from the start he was helpful, and even left me a voicemail updating me on the Shogun before we had even arrived. Everyone at Car Supermarket was friendly and helpful. Because we had driven so far everyone bent over backwards to make sure that we took the Shogun… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“second time very happy”

Written on: 20/02/2013

This was the second time i have bought a car from carworld, this time was for my wife.I found the sales team very cheerful and helpful and they answered all of my questions with ease. The aftercare sales team were equally brilliant;when i was concerned there was a minor fault they solved my queries about my warrantee and the issue was sorted without any problems.My wife is extremely happy with the car and has had no problems since with it whatsoever. I would say that if you want a stress free… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“The best dealer ”

Written on: 24/11/2012

I bot my car from car world 2 days ago. Very good service and the sales man brilliant and very helpful. I recommend to everyone .Thank you very much !!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Trematkir's Comment

Written on: 31/12/2012

You may ave been a bit premature in writing this review, I hope nothing goes wrong with your car during the warranty period as the warranty isn't worth the paper its written on

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Happy Chappy”

Written on: 07/10/2012

I had seen the car on the internet along with many others in the area but this was by far the best car internally and externally. The staff are polite and they are not buzzing around you like bees. I don't normally write a review but in the past when i have bought a car i have had a terrible expiernce, i would happily tell my friends and family. The only downside i had was they did take a while with the test drive as they were really busy and also the car only had 25 miles on the range as i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Was expecting bad sales experience, but pleasently...”

Written on: 27/08/2012 by MrReeMachine (2 reviews written)

Been looking for a new (used) car to replace my high mileage Mondeo, the particular BMW model I was looking for is not common and I found one with the low mileage I was also looking for at Car World. Was a bit worried having read some of the reviews on here, but went into negotiations armed with the knowledge of other peoples experiences. Valuation for my existing car wasn't fantastic, but not significantly worse than I was expecting, so going in with a realistic expectation (having done my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Good Salesman”

Written on: 12/05/2012 by squire55 (2 reviews written)

The Salesman wer very good. I purchased a car some months back now and as I used the reviews myself to travel to Carworld; I thought I would also write this review. I hope this will be useful. The Salesman are very pleasant, no question about that. However, I do think the aftersales could be better....I paid for a 'service' and I am somewhat suspicious as when I got back the tyre pressures were extremely low. I could easily have a blow out. The car should have had a free valet - I'm not sure… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Smarmy salesman, treated us like idiots”

Written on: 17/02/2012

After viewing a Mini Cooper, I instantly noticed 2 well worn tyres and was then told they would not budge on its price at-all, even to take the tyres into account. No offer to replace either. After inspecting our trade in, of which he said he simply could not fault, yet still then tried to offer us £200 less than its minimum book value. Kept disappearing to speak to his "buyer" regarding the trade in, no doubt disappearing to have a look in his book. If there was a buyer, Id rather speak to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Carbuyer2012's Comment

Written on: 26/06/2012

Define rude please. This is a strong claim, as I felt the questions I asked when there were always answered. The advice was from a man who was just an employee, and not an expert agreed, but never rude.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview