UnbeatableCar Reviews - www.unbeatablecar.com

★★★★☆
4.2 / 5
337
84.3% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Unbeatablecar has become THE household name in the South for excellent quality and great value. Independently owned, we have grown to become one of the UKs largest Car Supermarket groups, with sites located at Crawley, Portsmouth and Billingshurst. Purchasing a car from us is as simple, clear, and informative as possible. As RAC Buy Sure members you can be assured that not only are our vehicles prepared to the highest possible standard, but our staff are trained to provide you with the best possible customer service experience.

Summary

Note From Review Centre: Jefferies Farm West Sussex has been rebranded to UnbeatableCar.
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Latest Reviews

★☆☆☆☆

“Treated like an idiot”

Written on: 24/07/2016 by Dustin1963 (1 review written)

A very poor experience that wasted a good chunk out of my day as I had travelled 45 minutes to their site, expecting to purchase a particular vehicle subject to a satisfactory test drive. Salesman had to be found by another member of the sales team when I arrived at the scheduled time as he wasn't on the floor. He showed no enthusiasm for the vehicle I was interested in, he had almost nothing to say about it, perhaps he isn't knowledgeable enough about the stock. He then made a silly p/ex… Read Full Review

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★★★★☆

“Very happy ”

Written on: 29/04/2016 by Djones1986 (1 review written)

Very pleased with the level of service this company give. Staff go above and beyond to exceed your expectations. I will be recommending Unbeatable Car to all my family and friends ! If your looking to purchase a car Unbeatable Car are the place for you!!… Read Full Review

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★★☆☆☆

“Try before you buy....”

Written on: 29/04/2016 by Dudleytj32 (1 review written)

Words of advice when buying from unbeatable.com in Crawley. The sales team are great and very friendly but beware of the after service/office team, It's slow, rude and an attitude of "I'm doing you a favour". Car gone back twice now due to faults with the vehicle, so make sure you try everything before you buy and don't wait for them to call you back... You're be waiting all day. Really disappointed with what is a very expensive purchase… Read Full Review

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★★★★★

“Great Service, very friendly”

Written on: 26/02/2016 by Moriarty74 (1 review written)

Went to look at various new cars at Crawley, had I good idea of what I thought I wanted, so obviously bought something completely different! The huge range of cars to chose from meant I was able to compare, and realise what I thought I wanted, wasn't quite suitable. The staff were very friendly and helpful, and not even remotely pushy car salesman types that usually frequent car showrooms. The salesman who sold me the car, took plenty of time to arrange the test drive, tell me about the car… Read Full Review

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★★★★★

“Great Service”

Written on: 17/02/2016 by Tommo189 (1 review written)

My car broke and I needed a new one fast for my new job. From viewing to driving it off the forecourt took only a day! They understood my issue and made sure the car was ready as quickly as they could. Fantastic service Crawley. Will be getting my next car from you!!!!!… Read Full Review

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★★★★★

“Unbeatable service from Unbeatable Cars Portsmouth”

Written on: 13/02/2016 by Mercury55 (1 review written)

From the minute I walked through the door of the Unbeatable Car showroom in Portsmouth the experience was exceptional. There was absolutely no pressure or hassle. I was given a catalogue and invited to walk around and look at the vast choice of cars at my leisure. When I was ready to speak to someone I asked a member of staff who was passing who called one of the sales staff. Once again no pressure was applied, all my questions were answered and, at my request, a test drive was arranged in a… Read Full Review

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★★★★★

“Excellent service great car”

Written on: 06/02/2016 by 434Carney (1 review written)

I was very impressed with the service I received when I bought my car finance was arranged for me everything was explained followed up with the paperwork confirming everything I was told. I would most certainly recommend my friends to go and see Unbeatable Cars if they were looking to buy a car. … Read Full Review

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★★★☆☆

“Never again”

Written on: 02/02/2016 by Spotterooney (1 review written)

The car i bought broke down the day after i got it then two weeks later.on both occasions they could not find the fault of why it kept going into limp mode. Now it has broke down again. The garage its in at moment found the problem straight away.i asked for a refund after seeking legal advice but they refused. So i will not reccemmend them or buy another car from them ever again… Read Full Review

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★★☆☆☆

“Could be better”

Written on: 01/02/2016 by Gavinlebbern (1 review written)

Bought a second hand Corsa from these guys. I was promised and imperfections in the paint work would be put right. When I went to collect the car nothing was put right for me. The management there are very rude and unhelpful if things go wrong. I won't be buying from them again… Read Full Review

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★★★★★

“Curious & helpful”

Written on: 13/01/2016 by KendrickVega (1 review written)

Excellent service, my third car from them couldn't recommend more...the salesman are not at all pushy or in ur face but helpful, knowledgable and very honest.... All paperwork and process is simple and easily understood with constant contact, couldn't recommend them more… Read Full Review

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★★★★★

“Went to unbeatable cars in Crawley,was really only...”

Written on: 13/01/2016 by rolyfell (1 review written)

Went to unbeatable cars in Crawley,was really only looking because we couldn't decide on the car that we wanted and unbeatable have a great choice of cars. Salesmen would often ask if we needed any help which we didn't because we were really only trying to get a few ideas,we needed a car to tow a caravan so towing capacity was important to us we quite liked a couple of cars and found a sales perso to see if they had any idea what they would tow,he looked it up on the computer and both were… Read Full Review

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★★★★★

“Superb service from start to finish”

Written on: 11/01/2016 by Samanthaw162 (1 review written)

I went to look at cars in Portsmouth first and the staff were great there, letting us look at cars but not asking too many questions. I then went to Crawley and wanted a specific car i had seen in Portsmouth. Within a couple of hours we had organised getting the car too Crawley and i had purchased it! The sales guy was superb and didn't try and oversell anything extra. They took my car in part exchange but didn't give me as much as i wanted but made sure the new car got serviced free of charge… Read Full Review

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★★★★★

“Great product and service”

Written on: 10/01/2016 by 245Sloan (1 review written)

This is the second time I have used UnbeatableCar and once again service was excellent. The salesman was great, informed about the specific car, and the offer on my trade in was very reasonable. The process end to end including collection on the day was professional. I will aim to use UnbeatableCar again as it's worked well both times, and have been really please with the car on both occasions… Read Full Review

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★★★★★

“fantastic customer servive”

Written on: 02/01/2016

I have just recently purchased a car from you and am very pleased with both the car and the customer service I got from all your staff members. I was keep informed all the way through the sale of what the sales person was doing on the computer and any questions I had were answered. The sale's people we were with on the day of purchace were very friendly polite and very knowlagable about the products they were selling. I didnt feel preasured to buy any of the other products on sale that day but… Read Full Review

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★★★★☆

“Friendly staff”

Written on: 09/12/2015 by EdenPollard228 (1 review written)

Had lots of help and advice on which car was best for my needs. Paperwork dtavged on a bit but was supplied with plenty of free coffee! Car is amazing and when I need a upgrade I will be returning here. Was well informed of all services they provide and the costs of each one. After sales call 2 weeks after I drove the car away which I was pleasantly surprised with but nice to feel like they care and not just a number to them… Read Full Review

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★☆☆☆☆

“manager has a disgusting attitude”

Written on: 03/12/2015 by Cooneyog29 (1 review written)

It has been over a week since I purchased my new car and still can't drive it. I came in to the branch on Monday 23rd and promised the new car would be ready for the following monday, it's now Thursday and still no car. I spoke to the manager to escalate the situation, he accused me of being a liar, he was rude and patronising. He has no concept of what a two way conversation is as I was constantly interrupted and not given the chance to talk freely or fully. He done nothing in way of… Read Full Review

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★★★★★

“My new car.”

Written on: 24/11/2015

Just bought my third car from Unbeatable Car/Jeffries Farm in Crawley. Yet again fantastic service, car was exactly what I was looking for, staff were helpful and friendly and nothing was too much trouble for them. We were able to look round the showroom in our own time and then when we were ready for help the staff were there. When the car was due for collection I was able to re-arrange a time to suit me because of work commitments and it was there waiting when I arrived. Would I go back to… Read Full Review

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★★★★☆

“Love my new car!”

Written on: 20/11/2015 by MarissaMorris (1 review written)

I think my new car is fantastic -had no issues with service from staff and help. The only down side was having to wait quite a long time for my car (However it was within the 7-10 days that you are told it may take)- it just seemed longer, and was a pain getting taxis etc due to not having any car. However, that said - i am very happy with my car and the level of service that i was given… Read Full Review

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★★★★★

“Brilliant”

Written on: 10/11/2015 by Caitlyn_26 (1 review written)

Absolutely brilliant service from everyone who I spoke to at Unbeatable car, everyone went out of their way to help me and gave me the time to decide that I was happy with purchasing my new car and went through everything in great detail. All my options for purchasing the car and additional products/services were clearly explained. Very patient staff who were very informative and helpful throughout the process of buying the car. I spoke to one person for most of the purchasing process which was… Read Full Review

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★☆☆☆☆

“Terrible experience, avoid this company.”

Written on: 02/11/2015 by ScarlettMacGregor (1 review written)

We bought a Renault Grand Scenic 2010 last year from Unbeatable Car. I saw from the MOT history it had some issues which needed fixing (including a leaking injector) and so bought it on the condition that injector no.2 was replaced and that new tyres were fitted. We have since discovered the injector leak was NOT fixed (I have complained in writing and Unbeatable Car cannot provide any written evidence that it was actually fixed by them), the "new" tyres provided have all perished (front two… Read Full Review

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