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| Quality of service | 4.8/10   |
|---|---|
| Layout of shop | 5.4/10 |
| Value for Money | 5.4/10 |
| Reviewer Rating | 4.6/10 |
| Overall Rating | 5/10 |
Full review by
Guest.
on 6th Aug 2008
User Rating : 10
Respect :
0
Good Points: gorgeous jewellery at really good affordable prices. staff always welcoming and helpful.
Bad Points: too much to choose from! not enough solid items is my only little gripe and not enough gemstones.
General comments: excellent customer service. 2 young ladies in particular at the warrington branch continually go out of their way to help me. never disappointed and would never think of shopping anywhere else. all the girls seem to wear their own jewellery which to me is always a good sign. the shop is always bright, clean and tidy and there is always someone there on hand to offer a smile and a warm welcome.
Guest.'s review and ratings | 101 words
Review by
sprucet
on 15th Apr 2008
User Rating : 0
Respect :
0
My one and only, and it will be my last shopping experience shopping with Warren Jones jewelery shop at St John shopping center in Leeds, was awful.I purchased a wedding ring for my husband on the evening of the 14th April 08, unfortunately it did not fit. Therefore I presumed I would be able to exchange the next day for the next size up. However, what should have been a straight forward exchange the next day was very much the opposite.;the assistant claimed that I had scratched it, this was unt ...
sprucet's full review | 136 words
Review by
martyn thorndyke
on 12th Feb 2008
User Rating : 1
Respect :
0
It's clear that the only way Warren James are able to offer low prices is because they buy volume - a factor not lost on the general quality level.
martyn thorndyke's full review | 51 words
Review by
Guest.
on 30th Jan 2008
User Rating : 8
Respect :
0
I have bought plenty of items of nice jewellery from here, both the cheap and the more expensive and if you look after them, as you should look after any jewellery, they will last for years.
Great shop, friendly staff (Doncaster branch) and great value for money.
Guest.'s full review | 62 words
Review by
Guest.
on 27th Jan 2008
User Rating : 8
Respect :
0
Very nice jewellery at low prices.. cant go wrong there!
Guest.'s full review | 14 words
Review by
CHRISLOOBY
on 12th Jan 2008
User Rating : 0
Respect :
0
I bought my friend a silver bangle from Warren James (The Moor Sheffield), when she opened it Christmas Day she found it was strained and wouldn't open or close properly. Today (12/01/08) armed with the receipt and the bangle, i went to exchange it to be told they couldn't exchange because it wasn't a manufacturing problem!!!! My receipt was valid and my friend hadn't even been able to wear it.
I have now got the bracelet and been and bought my friend another one from an alternative jewellers.
...
CHRISLOOBY's full review | 127 words
Review by
saturner
on 12th Jan 2008
User Rating : 0
Respect :
0
I bought a chain from Warren James just before Christmas and the clasp broke on Christmas morning. As I bought it for myself I didn't keep the receipt and was NOT told that it was my years guarantee (although they insist that I was told). They wanted to charge me £3.00 to repair it. I asked to see the manager and she said the same, no receipt so I'd have to pay. I insisted that it was faulty goods so they should repair it. Again she said no. On principal I refused and walked out disgu ...
saturner's full review | 113 words
Review by
grewbadooper
on 3rd Jan 2008
User Rating : 0
Respect :
0
My earrings broke after a day. I have since learnt from a friend that Warren James hollow out the gold to make the items cheap. This leaves no metal to hold the item together. I wished I had bought a quality product from a jeweller not this shop. The customer service was poor and I had to buy a box!
grewbadooper's full review | 62 words
Review by
Guest.
on 29th Dec 2007
User Rating : 2
Respect :
0
Warren James jewellers offer individual and interesting designs. Sadly, a silver bracelet given as Christmas gift failed to survive 1 day of natural operational use by an adult.
Guest.'s full review | 27 words
Review by
Guest.
on 22nd Dec 2007
User Rating : 10
Respect :
0
I got some jewellery from Warren James. It is nice. They should make more jewellery like this.
Guest.'s full review | 26 words
Review by
Guest.
on 7th Dec 2007
User Rating : 10
Respect :
0
My husband and I bought bracelets 9ct gold about 10 years ago from Warren James and I still wear mine and have done every single day since then only had to have the clasp ring built up thru wear. my husbands just wore on the clasp and needs a little repair now. They only cost 80 pounds each.
Guest.'s full review | 56 words
Review by
afcgooner
on 4th Dec 2007
User Rating : 4
Respect :
0
The Cardiff Warren James jewellery store has introduced a policy of asking for the full purchase price before they remove a more expensive item from the window for you to look at. This is shockingly bad. They do not advertise this to be their policy; simply claiming that the police have advised them to do this. If there is a theft problem then a more secure area in the shop should be provided to view goods. Asking for £300 pounds or whatever the cost for something you may not even want to ...
afcgooner's full review | 110 words | 2 comments added.
Review by
wongo
on 3rd Apr 2007
User Rating : 10
Respect :
0
I have purchased many items from the Derby branch, and I have had only one problem with one item. When I returned, the manageress was extremely helpful. I noticed a comment on here about the hollow stuff... I don't know if all shops are the same, but whenever I have bought anything that's hollow, when the assistant tells me about it, ie. 9ct gold, they always mention that it's dress jewellery, so to take it off before bed etc.
Warren James jewellers is a fabulous little shop for presents. Sta ...
wongo's full review | 140 words
Review by
coral amy
on 28th Nov 2006
User Rating : 0
Respect :
0
I bought a necklace, bracelet and earrings to match on Saturday 25th November 2006. On reaching home, I discovered only one earring in the sealed bag, so I rang the Warren James Jewellers Birkenhead branch where I bought the goods, approximately 2.5 hours after I had left the shop to advise them of this. I was greeted with an assistant who advised me that TWO earrings had been put in the bag, and unfortunately could not help me. I knew it was impossible for me to have lost it, as the sealed bag ...
coral amy's full review | 293 words | 1 comment added.
Review by
morchard02
on 3rd Oct 2006
User Rating : 5
Respect :
0
Warren James has beautiful stunning jewelry at great prices, however, it is literally "dress jewelry". Most items are hollow or very cheap gold that will not last long, wearing day to day. You get exactly what you pay for.
morchard02's full review | 39 words
Review by
jenny84
on 9th Aug 2006
User Rating : 5
Respect :
+1
Most of the Warren James Jewellery is dress jewellery as in it is hollow, for example - a bangle, if you bang your arm against something you are likely to dent or even break the bangle! Same with most of there jewellery until you start going into the £100's plus section. If when the items were sold customers where told "It's 9ct gold, however it is dress jewellery because it's hollow" and explained that it is easy damaged, I think people would rather pay the extra for solid. You might thin ...
jenny84's full review | 253 words
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