The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
93.2% of users recommend this
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Latest Reviews

★☆☆☆☆

“Disgraceful Service returned a broken watch”

Written on: 30/01/2015 by mjkelly (1 review written)

£425, 3 months returned a broken Omega. Leicester Highcross. My wife picked it up, no demo stuck in a cheap bag, Stay away… Read Full Review

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★★★★★

“Reliable fast Service”

Written on: 30/01/2015 by nickyrl (1 review written)

Always try to go to watch lab. I have a Baume and Mercier watch and they have replaced the battery and resealed it for years… Read Full Review

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★★★★☆

“Brietling TransOcean - Battery/ Link remove/ Strap clean”

Written on: 30/01/2015

Dropped off last Sunday - Available 5x days later / Friday collection - Thios was confirmed with a phone call - Exactly as described with a a clean strap and a link removed as discussed - Great work, nice and prompt… Read Full Review

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★★★★★

“Baume & Mercier - battery and service - Leeds Trinity”

Written on: 30/01/2015 by whLevesque111 (1 review written)

Excellent service. Clued up staff and good customer relations… Read Full Review

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★★★★★

“speedy friendly services”

Written on: 29/01/2015 by 137Myers (1 review written)

Staff member recognized problem with watch straight away and gave me cost for replacement battery. Then offered cleaning service which was added. Watch given back in 2hours shiny clean. All good!… Read Full Review

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★★★★★

“Another Good Job”

Written on: 29/01/2015 by TristinBender (1 review written)

I have used The Watch Lab over a number of years now for all my watch repairs (mainly replacement batteries) and have always found them to be extremely helpful, polite and friendly. They have always done the job in the time they stated and I have never had a problem with any of the work they have done. I wouldn`t go anywhere else for my watch repairs… Read Full Review

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★★★★★

“Absolutely fantastic service!”

Written on: 28/01/2015 by pjamesmorgan (1 review written)

I took my treasured Ingersoll Gems watch to your Hanley (Stoke on Trent) branch to be looked at as it hasn't worked for several years now. I originally took it to another repairer who replaced the battery. When it still didn't work they said they couldn't do any more for me. However The watch lab have fixed the issue for a very reasonable sum. After a few questions, The woman I dealt with immediately identified the problem, and said that the watch would have to be sent off for repair. It… Read Full Review

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★★★★★

“Quick, friendly service.”

Written on: 28/01/2015 by Kassidy334 (1 review written)

I was very happy with the service I received at the Watch Lab in Glasgow. My watch had a new battery and clean within an hour and a half. The staff were friendly without being over the top and knew what they were talking about. My watch certainly looks a lot better now than before. The only downside would be the price of the battery but as it was a Fossil battery I suppose that the price is set by Fossil themselves. The offer of a half-price clean with any battery change is certainly… Read Full Review

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★★★★★

“Citizen watch repai”

Written on: 28/01/2015 by kjReese321 (1 review written)

Excellent prompt service. Repair completed as specified. Courteous staff. Would recommend to friends… Read Full Review

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★★★★★

“Excellent”

Written on: 28/01/2015 by xeDudley493 (1 review written)

battery replaced and s/steel bracelet cleaned all within the hour… Read Full Review

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★★★★☆

“Srvice reviewe”

Written on: 28/01/2015 by 180Penn (1 review written)

Effective servicig of watch. Good report. Price ? a little high… Read Full Review

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★★★★★

“watch lab York”

Written on: 27/01/2015 by collectormalc (1 review written)

Having damaged a much loved watch I tried unsuccessfully to have a new glass fitted. The main reputable jewelers failed, including the one where it was bought. I tried the watch lab at York not expecting anything different. Was told it might be difficult but they would do best. They did better than best its perfect. This became the start of a beautiful friendship. I collect unusual watches some proving impossible to get repaired. I brought in three more, all very different and with their own… Read Full Review

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★★★★★

“Great to get such good customer service”

Written on: 27/01/2015 by 347Ross (1 review written)

I was very impressed with the service provided by the man I dealt with in the Buchanan Galleries outlet in Glasgow - he removed links from a new watch and replaced the battery. He was friendly and very efficient. I would definitely return if I need any watch repairs in future… Read Full Review

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★★★★★

“"Ice" battery, Reading”

Written on: 27/01/2015 by Commoncents (1 review written)

Excellent, speedy service despite the Reading Watch Lab being extremely busy. 2 Ice watches had batteries replaced and re-gassed within an hour! Very reasonable price too. Thanks very much… Read Full Review

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★★★★★

“Excellent Customer Service ”

Written on: 27/01/2015 by HelenaKincaid193 (1 review written)

I went to the Watch Lab in NOttingham on Sunday to get a new battery for my Omega Seamaster. I was met by Lucas with a smile, he was extremely friendly and helpful. I was surprised by his knowledge of my watch, he gave me a number of alternatives to gettigna new battery fitted. When I returned on Monday to pick up my watch he remembered me immediately. Very impressive. All in all the service I received was excellent and very propmpt. I would definately recommend the Watch Lab in Notitngham to… Read Full Review

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★★★★★

“Great Professional Service”

Written on: 27/01/2015 by OctavioIngram1973 (1 review written)

Great professional service received from the Watch Lab. I have used them many times and they are always friendly and efficient. I would certainly recommend them to friends, family or any interested party. I have purchased goods from them from time to time, but mainly use them for replacing watch batteries and straps. I'm very pleased and will use again. Many Thanks… Read Full Review

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★★★★★

“Excellant service”

Written on: 26/01/2015

The watch lab was suggested to me by someone who had seen it. I had the best of service. The staff were excellent, the work undertaken was quick and efficient. I had to have links taken out and when I tried it on they had to reinsert a link which was certainly no problem to them. I would definitely use them again and could not fault them in any way. The price was very reasonable and location was good… Read Full Review

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★★★★★

“Fixing watch strap.”

Written on: 26/01/2015

My watch strap was fitted and adjusted with a speedy half an hour. It was handy not have my Karen Millen lady's watch sent away . I had the convience of having it shortly to wear. Good friendly service at the Nottingham branch… Read Full Review

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★★★★☆

“A timely repair”

Written on: 26/01/2015 by Radoaficionado (1 review written)

Took my Rado to a jewellers in Leeds, who said 5 weeks to replace a battery but they recommended the Watch Lab. Pleasant, knowledgeable staff talked me through the process and took many details. They also offered a strap cleaning device. The gums renter lasts for a year. I had my watch back within the hour. I am happy with the service. Additionally the watch lab is in a great location… Read Full Review

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★★★★★

“New glass”

Written on: 26/01/2015 by Pleased19 (1 review written)

Took my gold Rotary watch to have a new glass fitted after another jeweller had replaced the glass and it cracked within 24hours. Nathan at the leicester branch was incredibly helpful/knowledgable and showed me how an incorrect glass had been forced in instead of the Rotary glass required.The watch had to be sent off for replacement and 6weeks wait was quoted (same as timeframe given by two other independent jewellers) I was contacted much earlier than expected and collected my watch… Read Full Review

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