The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
2057
94% of users recommend this
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Latest Reviews

★★★★★

“I regularly have my Longines watch serviced/repaired...”

Written on: 04/09/2015 by lqSlaughter432 (1 review written)

I regularly have my Longines watch serviced/repaired here. I would highly recommend them for quality repairs & efficient service… Read Full Review

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★☆☆☆☆

“Brent cross”

Written on: 02/09/2015 by Allene (1 review written)

Took to watches to Brentcross a radio and a Raymond will one had a battery problem and the Raymond wil was either a battery or something else told the guy that I was not sure it was the battery. He replied its £60.00 each for the battery. When I mentioned again about the Raymond wil he said let's cross that bridge later - when I questioned this he said if the battery did not work I could have a refund or put the money to the repair. When I collected an hour Later a different guy serviced me I… Read Full Review

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★★★★★

“Battery Replacement Chopard Watch”

Written on: 24/08/2015 by Wellsrp440 (1 review written)

Took my Chopard Watch to have Replacement Battery and Links removed on Strap. Excellent service and Friendly Staff. All work and price was discussed with me before watch was sent away to there Lab. No need to worry as it is a very professional Company. Would certainly use again… Read Full Review

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★★★★★

“New Battery Fitted”

Written on: 22/08/2015

New battery fitted in much loved old watch. Friendly, helpful staff. Watch ready at collection time. Always use Watch Lab although a bit pricey… Read Full Review

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★★★★☆

“Great service”

Written on: 19/08/2015 by alovelyuser (1 review written)

Took a Skagen watch in to have a battery replaced. Friendly staff and good service. Although I declined the professional clean, my watch has definitely come back much cleaner than it went it!… Read Full Review

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★★★★☆

“Repair on time for a Skagen watch”

Written on: 19/08/2015

Glass on watch repaired in timely manner at Leeds branch. No complaints regarding workmanship. Pleased to find somewhere that would undertaken repair on Skagen brand - I could find nowhere else in Leeds that would… Read Full Review

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★★★★☆

“Good Service”

Written on: 18/08/2015 by jonathan.gorick (1 review written)

I have had my Tag Heuer watch for 20 years. It had begun to loose time and was showing its age. I had taken it to local repairers in the past but the same time keeping problem persisted. I then tried the watch lab in Preston - very helpful and obviously knowledgeable staff. One of the Watch Lab's staff checked the watch, told me what the problem was and gave me an estimate. My watch was away for approximately 12 weeks, which is not unusual when Tag are involved. When I received the watch back… Read Full Review

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★★★★★

“Now that's what I call service!”

Written on: 17/08/2015 by onSchultz98 (1 review written)

Went to Brent Cross, London with my son's Torgoen T16 watch to get a new battery. Not only was it done within 45 minutes as promised, but also the guys I dealt with who served me were delightful and gave excellent customer service. This is my 3rd or 4th visit to the Watch Lab and I would highly recommend it. Thank you!… Read Full Review

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★★★★★

“Great service, friendly staff and reasonably priced”

Written on: 14/08/2015 by Griffin-Altpn1967 (1 review written)

Very happy with the service at Southampton west quay branch. Very friendly staff, quick service and reasonable priced. I would recommend to a friend and us again in the future… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 13/08/2015 by DCH1966 (1 review written)

I emailed the Preston branch initially to ask for a quote to replace the battery, reseal and clean my Tag watch, I had a quick reply from the adviser and was happy so sent my watch off. I received a call from him the day the watch was received to say the work had been done and that it would be sent back special delivery the next day. I was thrilled as I needed my watch back quickly. I have received excellent service from my initial enquiry through to receiving my watch back - I am thrilled… Read Full Review

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★★★★★

“Kenneth Cole watch , mechanism replacement , Leicester”

Written on: 12/08/2015

The Watch Lab was the only place in the whole city who would repair my watch . They did a high quality job in less time than they initially estimated and for a very reasonable cost . I highly recommend them… Read Full Review

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★☆☆☆☆

“Absolutely Terrible Service in Nott Branch, Victoria...”

Written on: 12/08/2015 by Shiv1984 (1 review written)

Well, where to start!!! I trusted the expertise of watch lab as I have been to it's Leicester branch before where I have received an excellent service. However, the service of Nottingham branch is appalling. I took my 3 watches to the Nottingham branch (Victoria Centre) and paid approximately £35 to get the battery changed. When I went back to collect the watches the team of the 'Unskilled' lads informed me that they have broken one of the watch (Jasper Conran), which was a gift from my… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 10/08/2015 by Rees1994 (1 review written)

Poor job of replacing the battery on my Breitling Aerospace. Watch returned with minute-digital displays not corresponding to analogue display . Obviously don't know how to correct the manipulation error that sometimes occurs after battery replacement. How to correct this is found on the Breitling website by download of pdf of instruction manual. Not impressed at paying £95 for a shoddy job. Would not use the Watch Lab again… Read Full Review

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★★★★★

“Brilliant service. ”

Written on: 09/08/2015 by scGrace63 (1 review written)

I recently took my Accurist watch to the Southampton West Quay shop to have the battery replaced and the watch cleaned, and I could not be more pleased with the service. The gentleman who served me was friendly and helpful, explaining exactly how they would fix the battery and how they would reseal it. He didn't pressure me with other products or services, which is often something I come across, instead only expanding on the watch cleaning service, and the discount I could get if I bought it… Read Full Review

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★★★★☆

“Repair to Watch Bracelet”

Written on: 08/08/2015 by Kevini444 (1 review written)

This service was friendly, fast and efficient and the Bracelet repair for my watch was excellent. This shop is handy and staffed by helpful friendly people… Read Full Review

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★☆☆☆☆

“Outrageous Prices”

Written on: 08/08/2015 by RomanSchmitt (1 review written)

They charges £40 for a battery change (to compare, I pay £10 at the watch repair in London). That is outrageous, never using them again… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/08/2015 by urMurphy-Alt85 (1 review written)

Staff gave excellent advice and were prompt to inform me when the watch had been fixed. Staff seemed well-trained were very polite and cheery. Thank you for a good job… Read Full Review

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★☆☆☆☆

“Avoid like the plague.”

Written on: 05/08/2015 by Miriamf309 (1 review written)

I took my Armani chronograph watch in as the face was a bit cloudy looking and had started to lose time a little. I thought I would find out how much it would cost to fix. After a very brief inspection I was told it would cost £125 to service the watch and perform a clean. I was told that if i didnt my watch would stop working very soon. At that price I decided to leave it and have a think. After that the guy was not interested in talking to me. After a couple of months I have taken to Mac's… Read Full Review

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★☆☆☆☆

“Do not visit”

Written on: 01/08/2015 by Xrocker150 (1 review written)

I handed my watch in to a branch of The Watch Lab to get a battery replaced. At £25 the simple procedure was not cheap but I was pleased to receive my watch back at the end of my days shopping. At home the next day I noticed that the date was not set properly, I went to set it and when I removed the crown, the full thing came out! I phoned up to inform the shop and was informed that I had caused the breakage and the date and time would have been set by the shop. Despite my assertion that… Read Full Review

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★★★★★

“I recently used Watch Lab in Glasgow's”

Written on: 01/08/2015 by IlianaWhitaker211 (1 review written)

I recently used Watch Lab in Glasgow's Buchanan Galleries to get a battery replacement for my Tag Heuer watch. I would recommend this service as I had my watch back in just over an hour. The battery was replaced and the watch was resealed. I also received helpful advice on caring for the watch from the efficient staff in this branch. My battery should last around two years. Thanks… Read Full Review

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