The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
94% of users recommend this
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Latest Reviews

★★★★★

“Friendly staff”

Written on: 05/03/2015 by Kempe (1 review written)

Very satisfied with level of service when I had new battery fitted to my Armani watch in Buchanan Gallery shop, Glasgow. In particular staff were attentive and pleasant to speak to… Read Full Review

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★★★★★

“Great customer service”

Written on: 05/03/2015 by Sump (1 review written)

I recently had my Omega watch repaired, I used The Watch Lab on Coney Street in York. From stepping through the doors it was a pleasure, I felt at ease leaving my watch with them. The shop gave me updates as to what was going on and did not do anything until I had been informed. When I collected my watch the guy explained again what had been fixed. Nice guys. I wish more shops were like them. I would recommend this shop to anyone who has a watch… Read Full Review

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★★★★★

“Briel watch repair”

Written on: 05/03/2015 by ohWilkinson343 (1 review written)

Took my Briel watch to the lakeside outlet and found the staff knowledgeable and very professional. They told me the watch would take four to six weeks to be repaired and it was repaired by four weeks. I was very pleased with my watch repair. … Read Full Review

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★★★★★

“Took my tag watch to be repaired at the stoke branch...”

Written on: 04/03/2015 by Tiffanyf500 (1 review written)

Took my tag watch to be repaired at the stoke branch the battery had leaked was sent away came back within 3 weeks excellent knowledge and customer service would recommend the watch lab to family and friends have used them many times in the past… Read Full Review

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★★★★★

“DKNY Watch Battery replacement - Bristol Cribbs Causeway ”

Written on: 04/03/2015 by lee432 (1 review written)

Took a watch for a new battery & to be resealed. Excellent friendly service from James and colleagues & some helpful advice. James suggested a mini-valet at a reduced price; the watch came back as good as new and was available for collection at the agreed time. The cost was reasonable - overall a first class service. I wouldn't hesitate to use the Watch Lab again… Read Full Review

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★★★★★

“Raymond Weil Parsifal - Service & Winder repair -...”

Written on: 04/03/2015 by TerribleTerry67 (1 review written)

The team could not have been more helpfull. they fully explained what was required and the associated costs............so that there would be no surprises. When a surprise was identified (in Switzerland) they notified me immediately of the cause, the repair required, the additional cost, and the length of time it would take.........before carrying out the work. … Read Full Review

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★★★★☆

“Omega Seamaster. New Battery + test. Chester.”

Written on: 04/03/2015

Friendly, professional and quick watch service. Been using this watch shop for the past 4 years. I trust them with my Omega and tehy do a good job. Cheers for the help… Read Full Review

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★★★★☆

“Great Service”

Written on: 04/03/2015 by 138Daley (1 review written)

Great service, efficient, professional, on time, friendly!!!… Read Full Review

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★★★★★

“Outstanding Service”

Written on: 04/03/2015 by Karlao163 (1 review written)

Took 2 watches for a batteries & to be resealed. Excellent friendly service, I have used this shop in Chester many times and the professionalism by the staff is outstanding!!… Read Full Review

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★★★★☆

“Gucci battery leeds”

Written on: 04/03/2015 by Carinak417 (1 review written)

I needed a new battery and the advisor arranged it within an hour including re sealing to ensure waterproof and cleaned it up to look as good as new! Excellent professional and extremely friendly service. Very happy to recommend… Read Full Review

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★★★★★

“Attention to detail first class”

Written on: 03/03/2015

Popped into Chester Branch of The Watch Lab. Received a very warm welcome by the person I dealt with, My Gucci watch would not be a problem to fit a new battery. Explained about seal of the watch and the necessity of it being done by a qualified watch repairer, and the time it would take to do. the person I dealt with pointed out that the bracelet could do with a clean and pointed to the areas that was in need of attention. Costs were cheaper than I have paid previously at Beaverbrooks. Would I… Read Full Review

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★★★★★

“Quick and Efficient”

Written on: 03/03/2015 by Edwardskh308 (1 review written)

Popped into the Watch Lab to get a battery replaced on my watch. Told them I was a bit rushed for time and they had the job done within half an hour. Will definitely be going back to a Watch Lab next time I need any work done!… Read Full Review

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★★★★★

“Quick, easy and good value”

Written on: 03/03/2015 by QuinnRussell (1 review written)

Recently had battery replaced on my Tag heur and Raymond Weil watches. Looked after by a man at the Glasgow branch. Whole job completed within 2 Hours including pressures testing the Tag Aquaracer. This was with a drop in visit on a busy Saturday. High Street competitors were quoting +30% more for the same job with some sending the watches away for a period of 4 weeks! Watch lab worked for me. Both watches working well so far so would recommend… Read Full Review

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★★★★★

“Outstanding level of service - D&G battery replace Glasgow”

Written on: 02/03/2015 by southsider123 (1 review written)

I used to use cheaper alternatives like Timpsons for my watch maintenance but gave the watch lab a go around a year ago and have been a regular customer ever since. Was served by a lady who polite and bubbly and received a high level of customer service as always from this branch. battery replaced and resealed in under an hour and you can tell the staff are passionate about their work. Highly recommend the cleaning service, had a few of my Armani watches done previously and they look fantastic… Read Full Review

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★★★★★

“Fantastic quick service”

Written on: 02/03/2015

Previously I've had to send my T W Steel watch off to have the battery replaced which took over 3 weeks and over £45! Watch Lab did if for under £40 and in 1 hr. I have a lot of premium watches that required repressurising when the battery is replaced and I will always head to Watch Lab from now on. A very quick, friendly and knowledgable company… Read Full Review

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★★★★☆

“New battery and clean of a Ted Baker watch Nottingham ”

Written on: 02/03/2015 by qeRankin406 (1 review written)

Very good service from the person I dealt with, and ready for collection within the hour… Read Full Review

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★★★★★

“Tag battery replaced in an hour”

Written on: 02/03/2015 by Bunglebear12 (1 review written)

Friendly and efficient service received by the person I dealt with in Glasgow branch in Buchanan Galleries. Jewellers were quoting £20 more to replace Tag battery and took 2-3 weeks. The watch lab completed it in hour at a lesser cost. Very satisfied… Read Full Review

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★★★★★

“Battery replacement in an Omega quartz&other watch...”

Written on: 02/03/2015 by LOGOKRITES (1 review written)

I visited the newly opened Watch Lab at the Mall-Cribbs Causeway- Bristol twice during February. My first visit was of a general nature, attracted by the well lit and appropriately furnished newly established shop and was interested to see a specialist watch repair business amongst a number of several other Jewellery shops within the shopping Mall offering expensive watch repairs as a subsidiary service to sales of jewellery including watches. I was impressed with the level of expert knowledge… Read Full Review

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★★★★★

“Great Service ”

Written on: 02/03/2015 by yasmahtab (1 review written)

I could have easily spent half of the price getting my battery replaced but I decided to with The WATCH Lab because of their service and guarantee. They will ensure that the rubber seal is intact and use a lubricant to reseal the watch ensuring it is still water resistant. The Watch i have is a pretty expensive one and therefore I did not want to take any chances. By the way the service was great!… Read Full Review

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★★★★★

“CAT watch repair”

Written on: 02/03/2015 by rlBriggs1 (1 review written)

I purchased a new watch that I was told had a battery fault. After replacing the battery it still didn't work. I took it to Watch Lab Nottingham and they reaired it for me and it is working fine now. Thanks… Read Full Review

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