The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
93.5% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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The Watch Lab - www.thewatchlab.co.uk

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Latest Reviews

★★★★★

“LONGINES 'Flagship':”

Written on: 25/10/2014 by Daviano229 (1 review written)

Previously had to send the watch away for these services. They were done in half an hour in the Buchanan Centre shop. Staff were pleasant and efficient and I am pleased with the price and results… Read Full Review

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★★★☆☆

“Great in the past, last visit disappointing”

Written on: 24/10/2014 by Suttonsf322 (1 review written)

I have been to the Watch Lab for the last few visits to replace my battery. I have had to send it off and paid a lot of money previously, the only local place I had found was Harrods. I had always been happy with the service. When I found the Watch Lab I was happy, the battery was replaced within an hour or so and all was well. The last time unfortunately I took the watch in, went home and a couple of hours later discovered that there was condensation, this watch had always been waterproof and… Read Full Review

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★★★★★

“The Watch Lab. the One to Trust”

Written on: 24/10/2014 by G.Mitchell (1 review written)

I have been using The Watch Lab in the Arndale Centre in Manchester City Centre since 2009, (near WH Smiths on the opposite side) I take my Storm Gents Watch to them to change the battery and reseal, clean and general check. Very helpful staff, excellent service and I am happy with the knowledge of leaving my watch with them it is in safe hands. … Read Full Review

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★★★★★

“Seiko Titanium Clasp replacement”

Written on: 24/10/2014 by Susse_Chris (1 review written)

Hi I had never heard of this company until working away from home, I was at the Arndale Centre in Manchester and nipped in for a quote. Staff were great, quoted there and then, but told me it might take 7-10 days to get the part. I mentioned I was not local and this was not a problem as they could do it next time I was in town and passing. Got a call 2 days later before I left town to say the part was in so I dropped in and they did the replacement there and then. Fantastic service, Reasonably… Read Full Review

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★★★★★

“I own a D&G arced watch which is quite difficult to...”

Written on: 24/10/2014 by 250Hayes (1 review written)

I own a D&G arced watch which is quite difficult to replace the battery, met a very pleasant guy at the Reading watch lab who said it would be sorted in an hour... And it was. Very impressed and many thanks… Read Full Review

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★★★★★

“Watch repair”

Written on: 23/10/2014 by Brylee50 (1 review written)

Very good service and my watch was ready when expected… Read Full Review

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★★★★★

“Swiss watch service”

Written on: 23/10/2014 by Leandrox198 (1 review written)

My Swiss Army watch was serviced quickly and efficiently, which was what I was asked for, and in a friendly and positive way… Read Full Review

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★★★★★

“TAGHEUER”

Written on: 22/10/2014 by CashSherwood (1 review written)

My watch died as I went to the Highcross shopping centre in Leicester, thankfully The Watch lab were there at hand to assist. The service was excellent the examined my watch gave me a quotation and got straight to work on it!… Read Full Review

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★★★★★

“ tag heuer cleaning stoke on Trent ”

Written on: 22/10/2014 by KendraCalhoun (1 review written)

Took my formula 1 watch to be cleaned and a few links removed, Very quick and professional service… Read Full Review

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★★★★☆

“Good service”

Written on: 22/10/2014 by Daylg104 (1 review written)

I took my Swiss watch to the centre in Glasgow Gallery for a new battery. The service was polite, efficient and fast. Thank you… Read Full Review

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★★★★★

“Quality on time”

Written on: 22/10/2014 by Gaven399 (1 review written)

Arrived at the watch lab was given a quote and amount of time to carryout the works. Both were spot on and I left 30 minutes later happy… Read Full Review

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★★★★★

“Replace watch batteries”

Written on: 21/10/2014 by charry45 (1 review written)

I brought in 3 watches. All 3 needed new batteries, Brijesh was knowledgeable, polite and efficient. Would bring more watches to be repaired… Read Full Review

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★★★★★

“GLASGOW Watch Lab Tag Heur repair 5* for price and...”

Written on: 21/10/2014 by HelenJC (1 review written)

This centre offers a very user friendly service and I was impressed by the no nonsense explanations of all the options open to me. My watch was damaged by another repairer who broke the winder and damaged the mechanism. I visited a range of repairers before choosing The Watch Lab in Glasgow, My watch was returned before the estimated deadline and at no extra charges not already identified on the estimate I was given. It was also somewhat less expensive than other authorised Tag repairers… Read Full Review

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★☆☆☆☆

“Do not go here!!!”

Written on: 20/10/2014 by Dancarver83 (1 review written)

I wanted some extensive case and strap repairs carried out on my seiko kinetic.I went to watch labs as they initially quoted me a cheaper price than everywhere else. I had read some bad reviews previously (some regarding a particularly unhelpful assistant named Lucas) so i was a little apprehensive but the cheaper price made me give them the benefit of the doubt... Unfortunately they lived up to their reputation. After i was initially quoted £90 by one of the more friendly staff members for… Read Full Review

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★★★★★

“New battery + clean for Raymond Weil and wifes Gucci @...”

Written on: 20/10/2014 by KarenDavidson1994 (1 review written)

Superb service both watches return look as good as new after their clean and new batteries, Lucus was professional and very friendly. This is the secound time we have used the Nottingham Victoria Center branch and the price was acceptable for 2 expensive watches. All the work done whilst we enjoyed a coffee in John Lewis, could not be better. Will certainly recommend to family and friends who's watch has stopped! … Read Full Review

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★★★★★

“omega watch”

Written on: 20/10/2014

Sent watch in for repair, because not working, had been told it would cost too much to repair. Watch lab said they could the necessary work in around 4 weeks, When I collected the watch 4 weeks later, it was working fine . and had been cleaned as well… Read Full Review

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★★★★☆

“Watch Repair”

Written on: 20/10/2014 by MarianaZimmerman120 (1 review written)

I recently had my watch repaired by the watch lab and have to say that the quality of the service and the refurbishment of my Raymond Weil Parsifal watch was fabulous. The watch came back as good as new and the only thing I would have any issues with in the future is paying £295 to have it arrived out again if there was ever the need. The service was first class and the quality of the workmanship was excellent… Read Full Review

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★★★★★

“Great and quick service”

Written on: 20/10/2014

I stopped by to have a battery change and a cleanup of my watch. I chose the place because of its locations, and was greeted by a smiling and service-minded girl. She made me feel very welcomed, and didn't just take the watch with little regard to the item, but asked questions about it that made me feel more comfortable about her servicing it. She provided me with great detail about what she was going to do with the watch, and how she was going to do it. The fact that she got on with the job… Read Full Review

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★★★☆☆

“Panerai repair Brent Cross”

Written on: 20/10/2014 by EmeliaHicks (1 review written)

Watch repaired and I would say it looks good. But pricing process was not at all transparent, seemed to give me a price and then increase it. Would benefit from a public list of standard prices which convince the customer they are getting a competitive deal. Communications process could also be improved - I didn't hear anything for 3 months between handing the watch in and getting the phone call to say it had been repaired. It did cross my mind that had anything happened to the store in the… Read Full Review

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★★★★★

“Quick and efficient service”

Written on: 20/10/2014 by Raceblue2 (1 review written)

Got a new pin put into my watch and had the strap thoroughly cleaned all for under £20 and collected in 40 minutes. Yes I'll use them again… Read Full Review

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