Went to the West One store in Merry Hill. Shop floor was clean and clothes displayed nicely.

Range of prices and choices.

They had a notice up behind the desk to clearly show their refunds and exchange policy. They offer refunds on items that are unsuitable which is rare in a lot of these clothes shops.

West One is excellent quality and value for all the latest fashion trends....I went to the store in Harrow, and managed to find myself an outfit in less than five minutes, after shopping all day...Staff were very friendly and helped with accessories etc! I would encourage everyone to shop here!

I love West One and always make a special effort to go inside because I normally see something I really love!
I love it because I don't earn a lot of money, and when it comes to going out and new outfits, its perfect! great buys, good styles and designs. I like that it has a section for each colour too and that it has accessories too..
definitely my favourite shop this year!

I got the prom dress I loved from here, I couldn't believe the prices I went into the shop expecting high prices, wanting to spend £100 on a dress and got one for £29

I will go back